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Sorrento Hotel

3.0 of 5
196 Cherry Hinton Road, Cambridge CB1 7AN, England
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Sorrento Hotel
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Ranked #22 of 34 Hotels in Cambridge
A recent review
4 of 5 stars reviewed 3 weeks ago
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73 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Istanbul, Turkey
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Considering the price, this hotel serves well. No refrigerator in the room, comfortable beds. Breakfast was much better than expected. Reception was friendly and helpful. I think the only problem was sound isolation.

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Leicester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 24, 2015

Great location just a short taxi ride to the centre to see the sights and bars and restaurants yet just far enough away to get a quiet nights sleep. Room was well furnished and very clean, bed was very comfortable. There were a few areas that could have done with a bit of attention if you looked closely but they... More 

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London, England, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed February 16, 2015

The hotel decor is outdated, which is to be expected after seeing the photos. Since I travel a lot for work, I do not believe that the hotel offers good value for money. POSITIVE: The staff are friendly, helpful and polite. The rooms and the hotel in general is very clean. Location is good - 20 min walk from the... More 

Was this review helpful? Yes 1
Coventry, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2015

I've been staying at the Sorrento for about a year now whilst working in Cambridge and I can't rate this hotel highly enough in all respects. A charming and independently family run hotel where everybody I've come into contact with has been polite, friendly and given me great service. The hotel is ideally located for the railway station and is... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 3, 2014

This was my 5th stay here for 4-5 days at this time of the year in the past couple of years. The service was great and the room was clean. I can see that they've been making improvements to the room over the years. The breakfast was good, cooked-to-order full-English plus real continental. The staff really tried to accommodate my... More 

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Boston, Massachusetts
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 24, 2014 via mobile

The front desk people at the Sorrento were all very helpful, and my room was nice and clean, with thoughtful touches like a retractable laundry line over the tub and an electric kettle with coffee and teas. The location was very handy from the train station. You could easily take the Cherry Hinton St. bus that stops right by the... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed September 11, 2014

I arrived at this hotel and couldn't stand it. The hotel smelled of damp, the bed room was no bigger than a wardrobe, the room was dated (antique) the bed was so uncomfortable. There were stains on the walls, bed smelled of tobacco smoke. I paid for dinner bed and breakfast but the hotels restaurant was so smelly and dirty... More 

Was this review helpful? Yes 4
Martlesham Heath, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 8, 2014

This Hotel was a late booking last week for a theatre trip to Cambridge. The location was excellent - no question about it - a couple of miles into King Street, great off street private parking and no fighting for space. The chap behind reception was friendly, very helpful and a good ambassador for the hotel. The bar area looked... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 25, 2014 via mobile

Stayed for 3 nights and would stay again. Close to the city, with in walking distance to the station. The room was clean and comfortable with a large bathroom. Breakfast was excellent, with a great choice continental and full English with fresh fruit. Bar prices were good as well. Staff were very helpful. All in all had a good time

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Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 17, 2014

It smells damp. Looks dated. The four poster bed is very loud when ever you move it it, felt like it was going to fall apart. The wine they served tasted off. The jacuzzi bath didn't work and the TV is really small. Apart from that the free parking is good and the distance to the bowling and cinema complex... More 

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