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Helen Hotel

167 - 169 Hills Rd, Cambridge CB2 2RJ, England
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Helen Hotel
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Ranked #17 of 34 Hotels in Cambridge
A recent review
3 of 5 stars reviewed yesterday
smithyt2003
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110 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed one night.very clean room nice breakfast friendly staff. Only complaint I had was bed mattress was extremely uncomfortable. Very hard didnt sleep well at all.had bad back and felt very tired the next day.it was in good location.very uncomfortable bed is only complaint

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Leeds, England, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We were at a friends wedding around the corner to the Helen hotel, it's a great location for a nice walk to the town centre. The room and bathroom were lovely though the bar area was more like someone's house. Great all you can eat breakfast and friendly staff

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London, United Kingdom
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 6, 2015

Warm greeting by reception. Lovely clean and fresh room. First you play 'find the tea tray :) Having found it tucked under the bedside cabinet then you play 'hunt the power socket'. The only visible one is under the dressing table. So, drop the kettle power lead down the back, get on your hands and knees and contort yourself to... More 

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Flitwick
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 23, 2015

We needed an overnight stay in Cambridge for a wedding and the Helen Hotel was recommended to us. We found the staff to be very friendly and accommodating when booking and also when checking in - organizing a taxi for us to the wedding venue.We notified them that my wife needed to be gluten free and they made sure that... More 

Was this review helpful? Yes 1
Bernex, Switzerland
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 12, 2015

I went to this hotel because it was closest to the convention where I needed to be. I checked reviews and didn't seem that bad... In retrospect I should have looked more closely at the bad ones. Indeed, they have the same issues that I had. Main one was that it was super noisy. The walls are paper thin and... More 

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Leatherhead UK
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 10, 2015

This small hotel worked well for us. It was located in a convenient part of the city for what we were doing, and being on a main road was easy to find. There are 4 parking places in front of the hotel and somehow, we always managed to get the last one ! There is also a parking area behind... More 

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Perth, Australia
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 19, 2014

I stayed here for business in December 2014. The rate was very competitive, and I was surprised at the quality of the room. I booked a double room with ensuite, but there are also singles and rooms with shared bathrooms. My room was beautifully appointed and spacious. It was rather hot, but I could turn off all radiators and open... More 

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Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014

A very pleasant stay in this Cambridge hotel. A modest sized single en-suite room but perfectly adequate for my stay and very clean. Freshly prepared buffet including a "Full English" was excellent with each item tasty and perfectly cooked.Booking was easy to make and check in and out handled without fuss. If I'm back in Cambridge I shall book again,... More 

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Carrbridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 11, 2014

I was initially concerned when I was booked in here on business - externally this place can only be described as drab. And that's a pity, because the staff are excellent and the breakfasts are superb. Internet access is blistering and free. Whilst dinner isn't available, that's not a problem given the selection of reasonable dinner opportunities within a 5... More 

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Athens, Greece
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 17, 2014

A very nice hotel. A cozy room with comfortable bed, a very good breakfast and a helpful staff.The only drawback was that the reception is not 24 hours open but closes after 11 pm.Also it is not near the city centre but this did not bother me.

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