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Arundel House Hotel

Chesterton Road, Cambridge CB4 3AN, England
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Arundel House Hotel
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486 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Weybridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We had booked this hotel for my partners belated birthday present and it has good reviews and is very central. we went with another couple and our rooms were £112.50 per room. when you get to the hotel you can see its run down and very old fashion but on the river so its nice in that sense and free... More 

Was this review helpful? Yes
ArundelCambridge, Assistant Hotel Manager at Arundel House Hotel, responded to this review

Dear Guest Thank you for your review about your stay with us. Your feedback is very important to us. We are very disappointed that you did not enjoy your stay here and that you found so many aspect of your room not to your liking. Room 309 is one of our standard rooms and as such the bed is standard... More 

Aalsmeer, The Netherlands
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is at walking distance from the city center. There is free parking space for your car. Breakfast was simpel which was ok for us. The room was clean. It was on the street Side but the street noice didn't bother us. I Will certainly recommend this place

Was this review helpful? Yes
ArundelCambridge, Assistant Hotel Manager at Arundel House Hotel, responded to this review

Dear Guest Thank you for your review about your stay with us. Your feedback is very important to us. We are very happy to hear that you enjoyed your stay with us and that you found our location convenient for your trip to Cambridge. We are also pleased to hear that the room and your breakfast were both to your... More 

1 review
3 of 5 stars Reviewed 1 week ago

Good points, close to Kings college gardens without having to walk through town center at night. Next to lovely Jesus Green park and right by the river. Excellent breakfast with good staff who accommodated my partners GF need very well indeed. Bad points, arrival on first day reception staff very dismissive as we were early. Could have been much more... More 

Was this review helpful? Yes
ArundelCambridge, Assistant Hotel Manager at Arundel House Hotel, responded to this review

Dear Guest Thank you for your review about your stay with us. Your feedback is very important to us. We are very glad that you found the location of the hotel convenient for your stay in Cambridge and that you enjoyed the breakfast at the hotel. We are also happy that you found our staff helpful and accommodating We are... More 

Halle (Saale), Deutschland
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel is nice but one can see it has alreday served for several years. Rooms are badly soundproofed, breakfast very good and staff very helpful. So it is a hotel you can stay a couple of nights without being bothered too much but it is not one of the best options you could think of.

Was this review helpful? Yes
ArundelCambridge, Assistant Hotel Manager at Arundel House Hotel, responded to this review

Dear Guest Thank you for your review about your stay with us. Your feedback is very important to us. We are very happy that you enjoyed you stay with us and that found our staff helpful and that you enjoyed your breakfast. We are sorry that you found the rooms a bit noisy, but we are happy that it did... More 

Suffolk
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in an excellent location for the city, which is a ten minute walk via Jesus Green which is just over the road. Our room was large, comfortable and clean with a lovely bathroom. However, it was a very warm weekend and there is no air conditioning. We used the old-fashioned method of opening our window during the... More 

Was this review helpful? Yes
ArundelCambridge, Assistant Hotel Manager at Arundel House Hotel, responded to this review

Dear Guest Thank you for your review about your stay with us. Your feedback is very important to us. We are very glad that you enjoyed your stay here with us and that you found the location of the hotel convenient. We are also very happy to hear that you found all of our staff ‘top notch’, which is a... More 

Southampton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Paid best part of £300 for 2 rooms for one night. For that money was expecting nice surroundings but on arrival found a tired hotel with decor my nans house used to have in the 70s. The girl on reception with long dark hair was as miserable as they come and the blonde one wasn't much more welcoming. Breakfast was... More 

Was this review helpful? Yes
ArundelCambridge, Assistant Hotel Manager at Arundel House Hotel, responded to this review

Dear Guest Thank you for your review about your stay with us. Your feedback is very important to us. We are very sorry that you did not enjoy your stay here with us. I can only apologies for your experience with the receptionist and we will be talking to them all in an effort to avoid a repeat of this... More 

Travelers are raving about these Cambridge hotels

Bracknell, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

A lovely hotel situated opposite the river & only a 10 minute walk into the city. Room was clean & very nice with everything you require. Staff friendly & helpful. Although had a continent breakfast, a full English was available at £8.95 which we thought was a bit expensive. Bar,conservatory & garden areas were lovely . While in Cambridge punting... More 

Was this review helpful? Yes
ArundelCambridge, Assistant Hotel Manager at Arundel House Hotel, responded to this review

Dear Guest Thank you for your review about your stay with us. Your feedback is very important to us. We are very happy to hear that you enjoyed your stay with us and that you found all of the facilities in the hotel to your liking and that you thought the staff we’re friendly and helpful. We hope that you... More 

Surrey, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Reception staff unwelcoming, room small with damp areas, breakfast not great and member of staff greeting at breakfast not very pleasant and rather brusque. We did have a very nice meal one evening and the waiter was very helpful and very friendly but this was the only positive of a very poor stay. We had spent the previous few nights... More 

Was this review helpful? Yes
ArundelCambridge, Assistant Hotel Manager at Arundel House Hotel, responded to this review

Dear Guest Thank you for your review about your stay with us. Your feedback is very important to us. We were very disappointed to read you review about your stay with us. We are very sorry that you found our staff unhelpful and we will be passing your feedback on to all Heads of Departments to make sure that we... More 

Chichester
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here, 3 generations, for a family party on a Saturday night. Excellent location adjoining river and a leisurely 15 minutes stroll into the centre. Rooms were fine both in old building and in newish block at rear. Bar was good. Continental breakfast was excellent and included in room price. While a very busy hotel it was surprisingly quiet... More 

Was this review helpful? Yes
ArundelCambridge, Assistant Hotel Manager at Arundel House Hotel, responded to this review

Dear Guest Thank you for your review about your stay with us. Your feedback is very important to us. We are very glad that you and your family enjoyed your stay with us and that you found the hotel to your liking and that you enjoyed all our facilities. We are sorry that you found some of our staff less... More 

Brough, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for one night 04/08/15 and paid £125 for twin room B&B. On arrival was allocated room on ground floor at rear of hotel overlooking the carpark. The room was very small and had a distinct odour of damp or wet dog. Going down to the room gave the impression of descending into the cellar. I complained about the smell... More 

Was this review helpful? Yes 1
ArundelCambridge, Assistant Hotel Manager at Arundel House Hotel, responded to this review

Dear Guest Thank you for your review about your stay with us. Your feedback is very important to us. We are sorry that your first impressions of the hotel were negative and that you had to change rooms. Since your stay with us we have identified the problem with this particular room and were have taken it out of commission... More 

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