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BEST WESTERN PLUS The Gonville Hotel

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Gonville Place, Cambridge CB1 1LY, England
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BEST WESTERN PLUS The Gonville Hotel
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BEST WESTERN PLUS The Gonville Hotel
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859 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cambridge, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Gonville Best Western hotel on the edge of Parker's Piece offers a tranquil place to stay in a lovely setting, yet is only a short walk into the centre of Cambridge. It is comfortable, clean and relaxed with good sized, rooms, helpful staff and a good atmosphere. When I travel to Cambridge, which I do often, it is my... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
South Yorkshire
Top Contributor
243 reviews 243 reviews
95 hotel reviews
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel was an excellent choice and in close proximity to my work assignment. The staff are extremely friendly and they all knew and remembered my name which was a very thoughtful and kind touch. The food in the hotel was excellent and the staff were very knowledgeable about the dinner menu. The room was lovely and the bed and... More 

Was this review helpful? Yes 1
cambridge, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

A very comfortable stay in this centrally located pet friendly, hotel ideal for exploring the heart of Cambridge and opposite large park area. Interesting boutique style restaurant décor, tasty well presented bar food and very friendly welcoming staff. Bedroom immaculately clean, good shower and very quiet. Bedroom space slightly smaller than we would have liked due to pet cages etc.... More 

Review collected in partnership with Best Western GB

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Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear Sandra S Thank you so much for your 5 star review, we are always so delighted to get these. We are really pleased to see that you found the hotel to be in an ideal location for exploring the beautiful city and that our recent public area refurbishment was to your liking. I was also happy to see that... More 

Kaunas, Lithuania
1 review
4 of 5 stars Reviewed 1 week ago

Not too far from the city center yet in a quite place - that what I was looking for and was not dissapointed. A lot of space in the room, big comfortable bet and a choise of pillows gave extra value. The stuff was really helpfull, we were kindly checked in though arrived at 9 a.m. and it was really... More 

Review collected in partnership with Best Western GB

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Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear Nomeda P Thank you so much for taking the time to leave your review, we are very pleased to see that you had a great stay with us and found the hotel to be charming and my team helpful. Our pillow menu is great to ensure a good night’s sleep and can now be ordered via our guest valet... More 

Cambridge, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a 5 day business trip. I had a very pleasant stay at the Gonville Hotel. Staff was very friendly, the room was good and the food (breakfast and dinner) was of high quality. My complaint with the AC unit was dealt with swiftly. The reception desk – as mentioned before - appears strangely small although it seems... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear Jean Paul Mr V, Thank you for your recent review, we were really pleased to see that you enjoyed your stay with us and my team was able to deal with the A/C unit swiftly, ensuring our guests are comfortable is of paramount importance to us. Please know that I will be passing on our comments with regards to... More 

Stoke-on-Trent, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Easy to get to, plenty of parking and only a short walk into the centre. Could not fault the room and the reception staff were very helpful with local knowledge. Breakfast was ample and staff responsive but not intrusive

Was this review helpful? Yes
Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear Carol P Thank you so much for your 5 star review we are always so happy to get these, nothing gives us more pleasure to know that our valued guests such as yourself have had a great stay with us. We hope to welcome you back to the hotel again soon! Thank you again. Kind regards Christopher Ogston General... More 

Guildford, United Kingdom
Top Contributor
70 reviews 70 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Cambridge for the weekend to visit the Polar Institute and Fitzwilliam museum. both were really a short walk from the hotel. The free city centre parking is a real bonus here as any one familiar with Cambridge will understand. Our room was very comfortable and the whole hotel was very clean. All of the staff we had... More 

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Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear Geoff S Thank you for your recent review, we are pleased that you had a great weekend with us, the Polar Institute and Fitzwilliam are definitely a must see when staying in Cambridge and as you say so close to the hotel. Please know that I will be passing on your comments to the rest of my team they... More 

Colchester, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I found the room with Queen size bed extremely comfortable and everything worked well. The coffee/tea maker was good, the TV responded immediately and was easy to find channels, curtains were nice and thick, and although it overlooked the mainroad there was no noise at all! Very nice bathroom with shower and bath...quite spacious. I liked the glass lift too,... More 

Was this review helpful? Yes
Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear 37margot Thank you so much for your 5 star review! We are delighted to see that you thought we were superb! We invest a lot in the hotel as well as the team so its always nice to see that this is well received by our guests. We hope to welcome you back soon, perhaps for a small shopping... More 

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