We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS The Gonville Hotel

Certificate of Excellence
GreenLeadersSilver level
Hotel website
Hotel deals
Gonville Place, Cambridge CB1 1LY, England
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
BEST WESTERN PLUS The Gonville Hotel
Professional photos View all
Browse nearby
BEST WESTERN PLUS The Gonville Hotel
Add Photo Write a Review

925 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    379
    366
    126
    31
    23
See reviews for
116
441
60
173
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (925)
  • Mar-May only
    (256)
  • Jun-Aug only
    (248)
  • Sep-Nov only
    (238)
  • Dec-Feb only
    (183)
All months
Mahon
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW

Very nice hotel. Large room, good choice breakfast, staff were very obliging and polite. Very clean. Despite ongoing extensive renovations which were a little noisy until 5:30pm when we left for the evening, the room was very comfortable indeed, particularly the bed which was snug in a well air conditioned room, just the way we like it. The hotel is... More 

Was this review helpful? Yes
London, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed one night only because we were dining at Cotto. Once the refurb is finished this will definitely be the place to to stay in Cambridge - can't wait to try their new restaurant. Enjoyed drinks in the evening sun in the "secret garden". At breakfast the staff were doing an excellent job in difficult circumstances. Overall we were very... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
52 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We made a late booking here for two nights when our original booking at another hotel couldn't be extended. It's a nice hotel, rooms are well furnished and all the trappings for the price you pay. Our room was at the front of the hotel so was a bit noisy but nothing that was really disturbing. The lift is small... More 

Was this review helpful? Yes
Henley-on-Thames, United Kingdom
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night whilst attending a function in the city. Parking was useful. The location was excellent being close to the function and easy walking distance of the city. The staff were keen to please. The breakfast was good quality but we had to wait a little while for our service. Our table was moved so we... More 

Was this review helpful? Yes
Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear F00dmatters Thank you for your recent review, we are pleased to see that you had a good stay with us and that you found our location to be excellent and our team helpful. I am sorry that you had to wait a little while with regards to breakfast, we experienced a maintenance issue with our temporary Kitchen that day... More 

West Midlands
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our stay was marred by the current building works. The management have tried to lessen its impact on guests but with limited success. On one morning during our stay there was an almost surreal scene as about 30 guests, ourselves included, ate breakfast as if everything were totally normal while a heavy duty industrial drill was being used yards away... More 

Was this review helpful? Yes
Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear Happywanderer93 Thank you for your review, please accept my sincere apologies for the disruption caused to you during your stay, every effort has been taken to ensure that any disruption is kept to a minimum. Unfortunately on the day in question our builders did not follow the rules set out with regards to when they can and can’t start... More 

Woodbridge, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent three nights at the Gonville Hotel. Its location is superb, set on the edge of Parkers Piece and it has the benefit of very easy parking at no extra cost. Our room was very comfortable and the food was interesting well presented. The staff were very attentive and anxious to please. We will certainly visit again.

Was this review helpful? Yes 1
Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear Suffolkgolfer22 Thank you for taking the time to leave your review, we are delighted to see you had a great stay with us and that you found our parking to be of value, not many Hotels in Cambridge offer this anymore. Please know that I will be passing on your feedback to the rest of my team who will... More 

Cardiff, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We only had one night in Cambridge so it had to be the Gonville again. There is work going on at the moment for a big upgrade and you can see that from the outside, though thankfully the car park is still usable. Once inside you would never know anything was happening; the same friendly welcome at reception and the... More 

Was this review helpful? Yes
Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear Brian H Thank you so much for another great review, it’s great to see that your second visit was just as good as the first. Consistency is very important to us and something we train and encourage. Please know that I will be passing on your great feedback to our Head Chef Jay and also Jana - they will... More 

Belfast, UK
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The communal areas of the hotel are really nicely maintained. Rooms are clean and comfy. We ran a reception through the hotel and this was really nicely done in two rooms and a small lawn. Food served was nice and service good. Wifi works well...but the phone in my room had a receiver that wasn't connected to the main bit... More 

Was this review helpful? Yes
Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear biochemist_dave Thank you for taking the time to leave your review, we are really pleased that you liked our communal areas and found the rooms to be clean and comfy. We are delighted that your reception went well and that your food was nice and well served. Please note that the phone receiver has now been fixed and should... More 

3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent stay here, was a little more than we normally would pay for room only but wedding anniversaries only happen once a year! Perfect room, welcomed with a complimentary bottle of prosecco and card to celebrate! Staff were friendly and helpful and the hotel itself was perfectly maintained. Great location really close to the city centre, can highly recommend

Was this review helpful? Yes
Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear Leanne S Thank you so much for your “Excellent” review, we are delighted to see that you have given us 5 stars! Pushing for excellence is something we are always encouraging our team to do. I am pleased that we were able to make your Wedding Anniversary that little bit extra special. Please do come back and see us... More 

Harrogate, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

great central location, did not need to use the car as every thing was within a ten minute walk. our room was first class and all the staff were very keen to please. the food and and service made this a very enjoyable stay. would certainly choose to stay here again the next time we are in cambridge.

Was this review helpful? Yes 1
Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear john r Thank you so much for your fantastic review, my team and I are delighted that you had a great stay with us and look forward to welcoming you back to the hotel soon. Perhaps for a spot of Christmas shopping? Kind regards Christopher Ogston General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (70)
Viewed
Room/suite (25)
Viewed
View from room (1)
Viewed
Dining (10)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (12)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (8)
Viewed
View from room (1)
Viewed
Room/suite (6)
Viewed
Dining (11)
Viewed
Bathroom (5)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay