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BEST WESTERN PLUS The Gonville Hotel

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Gonville Place, Cambridge CB1 1LY, England
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BEST WESTERN PLUS The Gonville Hotel
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903 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
28 reviews 28 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Pros: easy location - walkable everywhere. Amazing restaurant- with very good food and generous portions. Lovely clean spacious rooms and very helpful and friendly staff. Free wifi and parking. Easy to find. Road traffic noise not to noticeable. Con: no mini fridge available, so if you need to keep medication refrigerated, ice buck is the way. Also power plugs not... More 

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Lancaster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed overnight recently at The Gonville Hotel. We were very pleased with the location and found the staff to be very pleasant and efficient. We requested an iron and ironing board and it appeared literally as soon as we had asked; impressive communication! We had a room overlooking the park which was lovely but very small... More 

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Norwich, England, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I will be honest, I expected a mediocre hotel with basic rooms and average food..... We got an above average hotel, exceptional service and staff, a comfy bed, with an array of pillows. We also had a room overlooking the park. We only ate breakfast and lunch as we had a dinner reservation elsewhere. The only downside was our IPad... More 

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Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear Tori A Thank you so much for your great review, it was really pleasing to see that we exceeded your expectations, please know that I will be passing your feedback on to the rest of my team who will be delighted! I was sorry that you had issues with your iPad, we have recently experienced some problems with our... More 

Hitchin
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this for a three day visit to Cambridge with a group of 16 friends. Charlotte, who handled the booking was most helpful and efficient, both in showing us the hotel, explaining the procedure for a group reservation and dealing with the subsequent booking. Pros: excellent location: overlooking Parker's Piece, under 10 mins walk to the Grand Arcade, a... More 

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Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear Maggie H Thank you for taking the time to leave your review, please know that Charlotte will be rewarded for her excellent service as this is something we always encourage with our team! Please note that we will be reviewing our procedures with regards to taking deposits following your comments to make this more streamline and hassle free. I... More 

manchester
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lovely overnight stay at The Gonville Hotel. The reception staff were friendly and very helpful and couldn't do enough for you. The house keepers on the corridor were also very pleasant and friendly. The hotel is in an ideal position. We travelled by train and the station is easily accessible and not far away. We were in... More 

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Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear Marge D Thank you for your fantastic review we are so pleased that you had a great stay and that we were able to make your stay an excellent one. We are delighted to see that you found the hotel to be well located for exploring and that you managed to see so much of the city during your... More 

Dubai, United Arab Emirates
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Had booked this hotel last minute for a short break in Cambridge. Hotel has a boutique feel, beautifully furnished, fabulous breakfast and great service. We got a very good deal considering we had a family room and breakfast included. Highly recommended!

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King's Lynn
Senior Reviewer
8 reviews 8 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked The Gonville as we were in town for a concert at The Corn Exchange, which is about a 10 minute walk away. The fact it had a good sized car park was also a major factor. From the moment we arrived we were made to feel very welcome, and nothing was too much trouble. Reception staff were very... More 

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Bishops Stortford, United Kingdom
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a lovely hotel overlooking Parkers Piece but set back from the road. A very easy walk into the centre of Cambridge. Staff were very helpful and friendly, the room was stylish though we both hated the overhead shower head. Breakfast very good and a reasonable price if you pay the inclusive price. The added bonus is plenty of... More 

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Top Contributor
51 reviews 51 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely hotel within an easy walk of Cambridge University and the surrounding sites. Hotel staff were amazing and so helpful. We were there 4 nights and they knew our names by the second day. Breakfast was very good and choices ample. Restaurant for dinner was also nice, but there are so many restaurants within walking distance, we only ate... More 

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Suffolk, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived we were treated superbly by the staff. There is ample parking, but if you dont know where the hotel is it comes up fast on you - even with satnav. Hotel is really clean, rooms well serviced, the staff seemed really happy and friendly. Walked all around town, restaurants, pubs shops all a few minutes... More 

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