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BEST WESTERN PLUS The Gonville Hotel

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Gonville Place, Cambridge CB1 1LY, England
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BEST WESTERN PLUS The Gonville Hotel
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BEST WESTERN PLUS The Gonville Hotel
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880 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Retired of Sussex
Senior Contributor
47 reviews 47 reviews
42 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have been to Cambridge many times as we have family there, we've stayed at DoubleTrees Hilton /Holiday Inn at Histon/The University Arms , The Gonville is far better than any of these. Check in was good, our room was nice but it didn't have a bath so I went back to reception and they kindly gave us a room... More 

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Norwich, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We were 17 in total, couples and singles, for many it was their first visit to Cambridge. From the initial enquiry to booking it was easy, the staff extremely helpful. Over the weekend all the staff were diligent and happy to be of help, all queries were sorted quickly and easily. The rooms have recently been upgraded and were comfortable,... More 

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Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

I came to Cambridge for one night to visit my son. I was taken ill in the evening and spent some time at Addenbrooks hospital before being discharged with the advice that my son should stay with me over night. The hotel was superb. They rigged up a very comfy bed for my son without charge. Next morning he was... More 

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Singapore, Singapore
Top Contributor
86 reviews 86 reviews
33 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Chose to stay in this hotel cos it's at the fringe of city centre. Its only a short walk to get into the centre. The only shortcoming was their strict check-out policy. The official check-out time was 11am, we asked if we could check-out at 1pm instead. They only allowed us to extend our check-out time for free to 12... More 

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Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear Yummydelight Thank you for taking the time to leave your review, please accept my apologies for not exceeding your expectations during your recent visit. We do wherever possible try to be as flexible as possible with late check outs, however being full on the day in question with check-in’s expected at 14.00, we had to apply the late check... More 

Cambridge, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this for our first anniversary. Easy to find and great location. Great visit, welcomed to the lovely hotel by helpful staff. Arrived in our room, big, clean and with a fancy Ipad welcoming us to the room! The staff had also left us an anniversary card wishing us a lovely time, which was very thoughtful. We then a delivery... More 

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Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear RockM87 Thank you so much for your 5 star review! We are always pleased to get these! Congratulations again on your first anniversary, it was a real pleasure to ensure everything was perfect for you during your stay. Please know that I will be passing on your comments to the rest of my team who will be happy to... More 

Stevenage, Hertfordshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel. Great decor, great location opposite the common, clean, big room with balcony (again over looking common at the front of the hotel), pleasant 5/10 min walk to centre, good breakfast. Lovely feel to the hotel and great staff. Turn down service in the bedrooms in the evenings with little chocolates left on pillows and plenty of free... More 

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Christopher O, General Manager at BEST WESTERN PLUS The Gonville Hotel, responded to this review

Dear HlmsLis Thank you for your 5 star review, these are always great to see. We are really pleased that you had a fantastic stay with us and found the room to be big and well appointed. Our vision is to be the hotel of choice in Cambridge and therefore invest a lot in the hotel and staff because we... More 

essex
Contributor
19 reviews 19 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Really impressed and would return. Room overlooked the green whic was nice we stayed on a dinner bed and breakfast basis. Location was good found dinner and breakfast very good. Reception staff friendly. My husband happened to mention that it was my birthday a birthday card was put in our room they also gave us a complimentary drink after dinner,... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Gonville for 3 nights for a seminar I had in Cambridge. the location is great as everything is close by and easily accessible on foot. The rooms were clean and tidy and breakfast was good too. It is slightly expensive for what it is

Was this review helpful? Yes 1
Devizes, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights at the Gonville which is well placed for visiting the key sites around the city centre. The river can be reached in a few minutes from the hotel by the shortest route and less than 20 minutes going through the centre itself so this is ideal for anyone who is visiting to do a University/Colleges tour. The... More 

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Canterbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our short stay here at the hotel & would thoroughly recommend. We stayed for a spot of sight seeing & found the location to be ideal - close enough to walk from the train station unless you have heavy luggage to carry & a lovely walk across the 'green' & into the historic centre. All of the... More 

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