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Doubletree by Hilton Cambridge

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Granta Place, Mill Lane, Cambridge CB2 1RT, England
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Doubletree by Hilton Cambridge
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1,305 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tennessee USA
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is conveniently located for exploring Cambridge. It sits between a quiet street and the river so it is relatively secluded, but there is a nice lively pub just a block away. The staff are exceptionally hospitable. The room I received (room 238) was very clean and quiet. Super clean and comfortable bed. The view from that particular room... More 

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Northviile
Level Contributor
13 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I loved this location- easy to get to from train station (by taxi). The grounds are beautiful on the river cam. The short walk into historic Cambridge helped us get the most out of the area in the short time we were there. You can't go wrong by staying at this hotel - but the pricing is pretty high for... More 

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KENDAL, United Kingdom
5 of 5 stars Reviewed 2 days ago NEW

Having to visit sick relative in Addenbrookes Hospital the kindness of all staff, overall air of calm and peace and being able to walk along the river bank from the lawn of the hotel meant that the stresses and strains of a worrying situation were much reduced. Staff were marvellous, they just could not do enough for you.

Review collected in partnership with DoubleTree by Hilton

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Switzerland
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Trained staff get more out of customers. More satisfaction, and more repeat custom. It seemed largely impossible to have a drink in the bar and run a tab or put it on our room. Reception staff were marginally better, particularly the one with a framed photo as employee of the month. The rooms are totally ok and ours looked out... More 

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear Phil N Thank you for your review. We are very sorry to read that the service you received at the bar and to some extend at Reception was not up to scratch, this is completely unacceptable and certainly not up to our high levels of service standards. The relevant management are now aware of your comments and send their... More 

Middlesbrough
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Recently stayed in the Doubletree Hilton in Cambridge. Location is excellent with views across the river, the beer garden is excellent with the grounds being extremely well kept. The rooms are well decorated and the room we were in had a balcony again overlooking the river. As I say, the location is superb, its 5 minutes walk into Cambridge centre.... More 

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear Mark N Thank you for your feedback. We are really pleased to read your most kind comments about your latest stay in Cambridge and to know that overall you had a very nice stay with us. Thank you once again for your time and effort in leaving a review on TripAdvisor, we look forward to your next visit. Kind... More 

London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Can't find any fault - thanks to all the staff who were cheerful and polite throughout , from the man who greeted us and parked our car , to the lady who quickly and efficiently checked us out . Fab meal in the marco pierre white restaurant . Not the cheapest , we managed to spend £140 in a 1... More 

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear nigel p Thank you for your feedback. We are delighted to read that you anniversary getaway was so memorable that you are already thinking of returning to the DoubleTree by Hilton Cambridge. We are really happy that we have created some unforgettable memories of your anniversary, I will pass on your most kind comments to all the team members,... More 

Cork, Ireland
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed in Cambridge for 2 days at this hotel. My room was a wheel chair accessible room with street view; it had loads of space but not much to see out the window. Staff at the hotel were helpful. Food at the restaurant and bar was good and to a standard expected from a Doubletree. Breakfast was GBP 16.... More 

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear Paul R Thank you for your review. We are pleased to know that overall you enjoyed your 2 night stay with us. However, we are very sorry for the poor WiFi connectivity experienced in your bedroom, I will ask our Internet provider, Swisscom, to look into it immediately and short it out ASAP. In the meantime, I can only... More 

Sydney, Australia
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We visited our daughter and planned to stay one night but enjoyed the convenience and comfortable room so much we stayed an extra night. Everything we needed was available or close by and we thoroughly enjoyed our stay. We had a dinner in the restaurant and it was delicious with very good service. Breakfast also was excellent. There are tables... More 

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear timbob42 Thank you for your feedback. We are thrilled to know that not only you had such an enjoyable stay but you extended it an extra night. Very pleased to read that you made the most of the hotel’s location and facilities. On your next trip to Cambridge to visit your daughter, please come stay with us again, I’m... More 

Nottingham
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Doubletree for one night. There is no doubt that the hotel is pricy but it's central position right on the Cam and within walking distance of all that Cambridge has to offer warrants the rather high price tag. The service was excellent and the room was clean and comfortable. We ate in the restaurant and were... More 

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear MaggieNottingham Thank you for your review. We are really pleased to read that you have such a lovely stay, especially pleased with your comments about the excellent food and service experienced at the Marco Pierre White Steakhouse. We take all of your comments on board and extent our warm wishes to welcome you back to the DoubleTree by Hilton... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We arrived tired and hungry fairly late in the evening. The gentleman at the front desk made a reservation for us at the nearby Cau restaurant, and it was exactly what we needed. He continued to make our stay fun--especially for our 8-yr-old daughter. Can't say enough good things about the service. Breakfast in the restaurant was also delicious.

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear Tce713 Thank you for your review. We are really pleased to see that you and your family had a very enjoyable stay with us. We are also incredibly proud of our team members for their dedication and passion in making our guests’ stay a memorable one. We thank you once again for your most kind comments and wish to... More 

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