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Doubletree by Hilton Cambridge

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Granta Place, Mill Lane, Cambridge CB2 1RT, England
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Doubletree by Hilton Cambridge
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Doubletree by Hilton Cambridge
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1,211 reviews from our community

Traveler rating
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    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
1 review
2 of 5 stars Reviewed 2 days ago NEW

This hotel is shabby considering the level of charges . Room was clean and breakfast was excellent but at >£200 per night this would be the minimum to expect. Charging for parking at £16/night was ridiculous considering the room rate ,

Review collected in partnership with DoubleTree by Hilton

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Isabela R, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear Seamas G, Thank you for your feedback. We appreciate your comments about the level of charges. However, our prices vary depending on the time of year and availability at the time of booking. With regards to the car park, we believe the charges are comparable to other major city centre car parking charges and to that of the alternative... More 

London, England
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here on a Sunday night recently. Shocked at how the room and restaurant prices had escalated over the last couple of years! Used to stay on a Sunday night quite often but Sunday is now very expensive. This time we just hired the cheapest bedroom with very disappointing views and ate at Cote down the road. We still had... More 

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Isabela R, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear EvieBowring, Thank you for your review. We appreciate you taking the time to give us feedback about your recent visit to the DoubleTree by Hilton Cambridge. I am very sorry to hear that you were disappointed with the prices at the hotel and restaurant. Unfortunately, our room prices vary depending on the time of the year and availability at... More 

Winchester, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

Very poorest meal in the Marco White restaurant (which was empty and we can see now why) and all the meals were microwaved and was not properly cooked and not as on the menu. My Pea and Asparagus risotto rice was Basmati rice with whole cardamons and was solid, no asparagus with hard 8 peas. The portions were minuscule but... More 

Review collected in partnership with DoubleTree by Hilton

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear Raymond Ian C Thank you for your feedback. Whilst we feel extremely sorry to read of your disappointing feelings regarding your dinner and overall stay with us at the DoubleTree Cambridge, we feel that we ought to explain some of the points you have made. We at the Marco Pierre White restaurant do not serve microwaved food, nor from... More 

Hertfordshire, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my hen night at the weekend and 22 of us decided to have afternoon tea at the hotel - the communciation before hand was excellent everything was arranged perfectly and the tea and cakes were lovely - we couldnt eat everything and the staff kindly boxed the left overs for us! I will visit again - thanks for... More 

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Isabela R, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear I1nz, Thank you very much for your feedback and the lovely comments about the food and service. We are glad to hear that you had a good experience with us. I will pass your kind comments to our restaurant and reservations team. They will be pleased to know their efforts made your visit great. We are looking forward to... More 

Cambridgeshire, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have visited Doubletree on numerous occasions for functions and their Sunday lunch and have always been impressed - however after having the Sunday dinner yesterday (22/03/2015) I felt obliged to write another review. The standards at Doubletree have risen again - the already spotless lobby and dining area was gleaming and the food impeccable. There was a nice choice... More 

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear Miss A Thank you for your latest review. First of all, thank you very much for your patronage and continuous support, this is deeply appreciated. We are very pleased to read that you enjoyed so very much your latest visit to us, I will certainly pass on your most kind comments to the Kitchen brigade and the rest of... More 

jakarta, Indonesia
1 review
4 of 5 stars Reviewed 1 week ago

all of the hotel staff never fails to meet our needs, always on their feet and an English proper hot breakfast looking out this beautiful garden view. but we feel most welcome when we are offered these oven warmed chocs cookies. its real delight !!

Review collected in partnership with DoubleTree by Hilton

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear Elizabeth S Thank you very much for your review on TripAdvisor. We feel honoured to read your most kind comments about our team members, they are our best asset and therefore we feel especially pleased when they are complimented. We are nonetheless very happy to know that you had an overall enjoyable stay and we certainly look forward to... More 

Harrogate, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent location, amenities and service at the DoubleTree. The breakfast was great with wonderful river views and all the staff were very attentative and Cambridge is such a wonderful place with lots to do. A very relaxing weekend was had by my wife and I.

Review collected in partnership with DoubleTree by Hilton

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear Nicofisher Thank you for your review. We are delighted that you and your wife had such a relaxing and enjoyable stay with us in Cambridge. We thank you wholeheartedly for your most kind comments about our team members, I am sure that they will be very pleased to know that their hard work does not go unnoticed. For now,... More 

Norwich, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Nice hotel and pleasant room in good position in Cambridge but stay marred by faulty heating in the room (radiator constantly on and unable to turn down) and delivery lorry noise outside. Do not take a room facing the front of the hotel and car park.

Review collected in partnership with DoubleTree by Hilton

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear Simon G Thank you for your review. We were very sorry to know that the heating in your room prevented you from a good night sleep for which we offer our most sincere apology. We understand a good night sleep and quiet surroundings are of paramount importance and we are incredibly sorry that we have failed to offer you... More 

Milan, Italy
1 review
5 of 5 stars Reviewed 2 weeks ago

An incredibly enjoyable stay while having a very though business week! Room very clean and quiet for a fantastic sleep. Perfect breakfast in the morning. Above all a fantastic location in the middle of all the Cambridge colleges and activities.

Review collected in partnership with DoubleTree by Hilton

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear Matteo A Thank you for your review on TripAdvisor. We are delighted to read that your business week became a pleasure stay thanks to the DoubleTree by Hilton Cambridge. We hope on your next stay you enjoy more free time to further explore the joys that Cambridge has to offer. More 

Norwalk, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Great location right on River Cam but there are other hotels in easy walking distance that are the same price or cheaper and have free parking and free internet access. It is 20 pounds a day parking and 15 pounds a day internet access.

Review collected in partnership with DoubleTree by Hilton

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear Julie B Thank you for your review. We would like to kindly inform you that we offer complimentary Internet access in our lobby, bar and restaurant for our guests, whereas we only charge £15 when accessing this service from the comfort of your room. With regards to the car park, these charges are comparable to other major city centre... More 

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