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All 34 Cambridge hotels

Doubletree by Hilton Cambridge

4.0 of 5 Hotel   |   Granta Place, Mill Lane, Cambridge CB2 1RT, England
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Ranked #10 of 34 hotels in Cambridge
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
Robin P London, United Kingdom
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922 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
London, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Went for lunch with friends as we have done at this hotel 2/3 times a year for approx. 20 years. The menu is now designed by Marco Pierre White. It is different, to be fair the old one was looking a bit tired but it is now more expensive, the wine list has an even bigger mark up and the... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed at Doubletree for one night on Good Friday. First impressions were good. The location is fantastic, right on the river and a 5 minute stroll to the colleges and centre of Cambridge. We arrived well before check-in expecting that we might be able to just leave our bags, but were kindly offered a room straight away. The room... More

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Norfolk
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

Great location but very tired in all senses. The service is very poor in the bar and restaurant. No service unless you ask: twice: and then it is grudging and slow. The reception area lacks personality from the staff who can hardly bring themselves to speak let alone smile. The rooms are pleasant but lack the luxury that the price... More

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Birmingham, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

The reception staff and manager refused to add hhonor points as I had not booked the room directly with Hilton. I've paid between £179 and £149 a night at this hotel and those were on-the-day bookings. I guess I'll choose to spend my money elsewhere...

Review collected in partnership with DoubleTree by Hilton

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

my husband and I spent a night at this Hotel and it was excellent. the staff on the desk were very polite and helpful and the cookies they provided were delicious. the room we had was very quiet, really clean and well appointed and the beds were so comfortable. be careful of the minibar. my husband picked up the wine... More

Review collected in partnership with DoubleTree by Hilton

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Thank you so much for your most kind review. We are delighted to know that you had such an enjoyable stay with us and that you will be returning to the hotel and recommend us. We certainly look forward to having you with us in the very near future. More

UK
Top Contributor
110 reviews 110 reviews
52 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 1 week ago

You couldn't ask for a better location in Cambridge really, right by the river/mill pond and just a short stroll from the market square and shopping area, but this hotel is not worth the price. Cheapest room £160/night, the room was comfortable, but no view for that price (unless you count the carpark/health club as a view). On top of... More

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear MoonsterUK Thank you for your review. I was really sorry to read that despite being happy with the location of the hotel we failed to make your stay a valuable stay in Cambridge. We are especially sorry for the issues encountered in the bathroom, this is completely unacceptable and certainly not up to our usual high levels of cleanliness... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

It was an expensive night for a family of four (children aged 2 and 4) but well worth it - the room was quite spacious, considering the extra beds, and the swimming pool and other amenities were excellent. Breakfast was great too although we didn't feel totally comfortable in the dining room with 2 quite noisy children; the average age... More

Review collected in partnership with DoubleTree by Hilton

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear Helen V Thank you very much for your honest feedback. Families are definitely most welcomed at the DoubleTree Cambridge so need not to worry. I am glad that you and your family enjoyed your stay with us and made the most of our Leisure Club facilities and big family rooms. Looking forward to welcoming you back to the hotel... More

Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Message not passed on by reception. Hot water from cold top. Poor air conditioning. All lifts stopped working. Confusion over availability of menu items. Staff were courteous and did try to help. The management spend too much time and money telling us how wonderful they are. Certainly overpriced. Perhaps an easy supply of visitors has led to disregard for their... More

Review collected in partnership with DoubleTree by Hilton

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear Ronald S Thank you for your short and concise review. I am really sorry for your disappointing stay with us. I assure you that all the relevant management will be informed of your comments and action taken where possible. Our most sincere apology once again if we have failed to deliver the high level of service expected from the... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very pleasant stay, friendly breakfast staff, lifts intermittently worked just as in other reviews, car park is very pricey considering the room rates and would deter a longer stay in the future when pricing. I realise Marco white has his involvement but is there really a need for numerous large photographs of the chef on seemingly any wall available..? Who... More

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear jazzChess Thank you for your review and humorous note on Marco Pierre White’s photos in the hotel, I will pass on your comments to him when he comes for the grand opening of the restaurant later on in the year! On a more serious note, we are happy to know that you had a pleasant stay and that the... More

1 review
4 of 5 stars Reviewed 1 week ago

Good standard but comparatively expensive, although not out of line with other hotels in Cambridge of similar standard, especially with the added cost of GBP 15 per day for internet. Room was comfortable enough and staff were unfailingly friendly and helpful.

Review collected in partnership with DoubleTree by Hilton

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AitziberH, Manager at Doubletree by Hilton Cambridge, responded to this review

Dear williamf833 Thank you for your review. We are glad to know that overall you enjoyed your stay and that you found the staff friendly and helpful. Hope to welcome you back to the DoubleTree Cambridge soon. More

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Additional Information about Doubletree by Hilton Cambridge

Also Known As:
Doubletree By Hilton Cambridge Hotel Cambridge
Doubletree By Hilton Cambridge Hotel
Hilton International Cambridge
Cambridge Hilton International
Doubletree Cambridge
Hilton Cambridge
Cambridge Hilton
Address: Granta Place, Mill Lane, Cambridge CB2 1RT, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Cambridge
#7 Family Hotel in Cambridge
#10 Business Hotel in Cambridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree by Hilton Cambridge 4*
Official Description (provided by the hotel):
Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more   less 
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