booked this hotel for its pleasant location to the river and within walking distance to the city centre. rooms were very comfortable and well set out. shower was luke warm at best (not something you would expect in a 4* hotel in this country). beware of the £17.50 per day parking charges which are added and the extortionate £12 .00... more

I took my wife away for a quiet weekend and wanted somewhere not too far away. We then looked for a central hotel so we could leave the car and have a choice of places to eat. The hotel is down a little side street just outside the pedestrian centre of the town, our Satnav got us to the hotel... more

If you like gimmicks, you will be delighted by the warm chocolate chip cookie on arrival. It's so important to some marketing idiot that the feedback questionnaire specifically asks if you got one! I would have been more impressed with ordinary coffee in the room how hard can it be? To be fair, they made up for the lack by... more

The hotel was very comfortable (especially the bed) and is very well located (although not easily accessed by car). We stayed three nights. The reservation was handled well and the staff were attentive and courteous. Our room had a small balcony overlooking the river, was pleasant and sufficiently quiet to sleep with the windows open. The only irritant was the... more

We stayed for 3 nights at this hotel for a personal event in Cambridge. We were very happy with the location and the views, but we also thought the rate was a bit too high even taking the location and the views into consideration. The hotel rooms were newly refurbished as they advertised, but the bathtubs were not, and I... more

The staff were increadible. They made us feel so welcome and were very friendly and efficiant - nothing was too much trouble. The swimmingpool/ jacuzzi/ saurna etc were wonderful. Everything very clean. This is a really nice hotel in a fantastic central location. I would highly recomend a stay here and will be returning. more

Stayed one night with my partner who was attending a business event in the hotel. The facilities in the room were wonderful. It was a little cramped, but plenty of seating and storage space with quality furniture. Massive bed was blissfully comfortable. Lots of top quality treats - hot cookie, chocolate on pillow, nice toiletries, towelling robe and slippers, choice... more

The hotel has a lovely riverside central location.The lobby and rooms are stylish and comfortable. I enjoyed using the gym and pool next door. The rate was 130 pounds a night. As we stayed on a Sunday night this rate included breakfast and dinner. The breakfast was good, but the dinner was quite average - oily and bland. As some... more

This hotel boasts a terrific location and comfortable, well-lighted rooms. But the quality of the service does not measure up. A desk lamp and clock radio did not work. A request for a residential telephone directory -- something that used to be in every hotel room -- at the concierge desk produced a yellow pages, a computer keyboard, and then... more