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All 34 Cambridge hotels

Royal Cambridge Hotel

3.0 of 5 Hotel   |   Trumpington Street, Cambridge CB2 1PY, England
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26%
Ranked #26 of 34 hotels in Cambridge
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378 people have reviewed this hotel

Traveler rating
    21
    69
    102
    102
    84
See reviews for
37
106
28
132
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Cambridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed yesterday NEW

Went for a meeting on weekday evening. The general environment is dated and gloomy with stains on chairs and lots of repairs to do. The wifi is pretty much useless. Teas and coffees were average at best. There must be better options - Starbucks, if nothing else!

Was this review helpful? Yes
Jersey, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

OMG this is just an unbelievable hotel. The rooms were a total disgrace, holes in the carpet, bed valance all torn, burnt out towel rail, duvet so thin, pillows disgusting. In my son's room equally as bad there was even hair in the sink. Could not sleep as room was so filthy! Not cheap either the Manager should be totally... More

Was this review helpful? Yes 3
Jersey, United Kingdom
Top Contributor
80 reviews 80 reviews
29 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed 1 week ago

This is a simply terrible run down scruffy filthy hotel , booked in a rush through 'late rooms' to visit the uni and forgot to check on tripadvisor ..... First allocated room was the Queens Room , oh dear , filthy , holes in the wall , terrible decor , wifi hopeless , a truly nasty room worth £25 not... More

Was this review helpful? Yes 3
Kettering, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Firstly the good things about the hotel - it's well located in the middle of Cambridge and reception lent me a pen when I needed one. Now for the rest.... It was obvious from the moment that we walked in the hotel that it hadn't been renovated for some decades - the carpet is threadbare in places and held together... More

Was this review helpful? Yes 2
Cambridge
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Thank goodness we had groupon vouchers or i would have refused to pay. It felt as though it was an effort for the staff to serve us, the menu was very limited, the decor old fashioned, one table has their drinks spilt over the table, we nearly had ours spilt, and the final disaster was the fruit salad.....possibly left over... More

Was this review helpful? Yes 3
Hove, United Kingdom
Top Contributor
61 reviews 61 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel quite often over the last 15 years. It is sad to see some slipping in standards, despite many good qualities - friendly staff, very helpful reception, and a very satisfactory dinner. But the room and bathroom had a staleness about them, the previously good cooked-to-order breakfast replaced by a not very impressive tepid buffet.... More

Was this review helpful? Yes 2
Oldmeldrum, Scotland, United Kingdom
Top Contributor
87 reviews 87 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff at this hotel were really helpful and cheerful. The bed was comfortable and the linen clean. Now that the good part is over, let's get onwith the rest. The breakfast was OK but nothing to write home about. The decor throughout was very tired. The drinks were a bit pricey, the water in the shower was cold. The... More

Was this review helpful? Yes 3
Stewart R, General Manager at Royal Cambridge Hotel, responded to this review

Dear Brianpostie Thank you for your post and I am pleased that overall you enjoyed your stay and that our team were friendly and helpful. I note your comments regarding the pricing of both drinks and the car park but we do operate a competitive pricing policy in line with our competitors. We look forward to welcoming you back to... More

Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was really looking forward to spending the afternoon with my daughter at the Royal Cambridge Hotel. She had bought an Afternoon Tea from Groupon. It seemed a really good deal but the reviews on trip advisor were not good. So it was with a little bit of apprehension that I arrived to meet my daughter one Sunday afternoon. Yes,... More

Was this review helpful? Yes 1
Stewart R, General Manager at Royal Cambridge Hotel, responded to this review

Dear andylou55 Thank you for the posting following your afternoon tea with us and your overall comments; we look forward to welcoming you back to the Royal Cambridge again. Sincerely Stewart Rushton More

Guildford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at this Hotel on the night of 18th July. Yes the hotel is very dated. If it had have been clean then I would have been able to over look that. Although the bedding itself was clean the bed was filthy. The duvet was also very grubby and the duvet cover didn't fit. It was... More

Was this review helpful? Yes 2
Stewart R, General Manager at Royal Cambridge Hotel, responded to this review

Dear Carolyn S Thank you for your post and I am pleased that you found our location convenient for Cambridge and enjoyed the breakfast. I am sorry you felt the overall accommodation was poor; we do use an external contractor for our cleaning/housekeeping services and I will address these matters with them. Sincerely Stewart Rushton More

Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Mouldy bathroom, busy and loud main road keeping us awake, sash window that doesn't lock, filthy carpets, dangerous steps and we barely slept at all. This hotel has not had an update for over 20 years and is clearly a cash cow for the owners. I guess people still stay here because of its central location. The worst hotel I've... More

Was this review helpful? Yes 1
Stewart R, General Manager at Royal Cambridge Hotel, responded to this review

Dear BillySFood Thank you for your post following your stay with us and I am sorry that you did not enjoy your stay. I note your comments and the areas you highlighted that require attention. Sincerely Stewart Rushton More

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Additional Information about Royal Cambridge Hotel

Address: Trumpington Street, Cambridge CB2 1PY, England
Location: United Kingdom > England > Cambridgeshire > Cambridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Royal Cambridge Hotel 3*
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Also Known As:
Royal Hotel Cambridge
Cambridge Royal Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Number of rooms
57

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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