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All 34 Cambridge hotels

Royal Cambridge Hotel

3.0 of 5 Hotel   |   Trumpington Street, Cambridge CB2 1PY, England
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Royal Cambridge Hotel
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28%
Ranked #27 of 34 hotels in Cambridge
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343 people have reviewed this hotel

Traveler rating
    20
    67
    91
    91
    74
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24
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119
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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English first
Southampton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very old Hotel but so is Cambridge. Lovely old features but badly needs maintenance. Room small. Bad design of headboard and surround, hit elbows on sharp edges of side tables several times in night. Carpets threadbare and stained. Bathroom flooring, lino, very stained especially around toilet, not nice. Meal o.k, not a big choice. Staff friendly enough but seemed to... More

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Dorset, UK
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We rang to ask if we could arrive 2 hours early to change for a wedding - were told YES. Arrived at 12 but the previous guests in our room were an hour late checking out. The receptionist then allocated us another better room ! The room was very clean with a comfy bed and yes a worn and slightly... More

Was this review helpful? Yes 2
Washington, DC
Contributor
14 reviews 14 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall assessment: Despite the dated interior, with a very good rate, may be worth a stay due to the location and excellent staff. The greatest benefits of the hotel are the location and the staff. Every staff member I encountered was extremely friendly and helpful. I arrived a bit early, but the clerk was able to get a room for... More

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London
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The 24hr reception was useful as I had to check in at 11.30pm but the hotel immediately struck me as old fashioned & tired - very chintzy. The room (209) was a good size for a single but as soon as I got into bed I knew it wasn't going to be a comfortable night's sleep. Every spring could be... More

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Cambridge, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I purchased a voucher from Groupon for afternoon tea at The Royal Cambridge Hotel, hoping that it would be a lovely experience for a very special group of friends. Whilst I completely understand that Groupon deals can be varied, the experience did leave a little to be desired. The hotel, although well placed, did have an air of past grandeur... More

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Stewart R, General Manager at Royal Cambridge Hotel, responded to this review

Dear SueMBrads Thank you for your post following your afternoon tea with us. I am sorry that it was a mixed review and note your comments and the areas you highlighted that require attention. Sincerely Stewart Rushton More

Oxfordshire, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Rooms are tired and old. Dirty rooms. No power sockets are working Shower not good. TV not working. Window frame rotten. Trouser press broken. Please is expensive for what u are getting. Would not recommend to anyone. Worst hotel I've ever stayed in.

Was this review helpful? Yes
Stewart R, General Manager at Royal Cambridge Hotel, responded to this review

Dear Jonnycoop1 Thank you for your post and I am sorry you did not enjoy any aspect of your stay. My reception manager was not aware of your complaints, if you would like to let me know directly which room you stayed in I can address these matters. I can be contacted at gm.cambridge@forestdale.com Sincerely Stewart Rushton More

Worcester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here with a groupon deal that overall made it really good value. Upon arrival reception staff were welcoming and friendly. The location is excellent - just a few minutes to the centre of town or to the river Cam. Twin room was functional and decor looked fine at first glance. Upon closer inspection you start to notice the torn... More

Was this review helpful? Yes 1
Stewart R, General Manager at Royal Cambridge Hotel, responded to this review

Dear Joanne C Thank you for your post following your stay with us. I am sorry that it was a mixed review and note your comments and the areas you highlighted that require attention. I am pleased that our location was convenient and the team friendly. Sincerely Stewart Rushton More

Grays Thurrock, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Reception area looked good. Great location. We were on the 3rd floor, so had to use the lift for 2 floors, then use the stairs. Frist impression of room - a great size as was the bathroom. However, the curtains had holes and tears in them, the wallpaper was torn and had water stains all along the skirting board and... More

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Stewart R, General Manager at Royal Cambridge Hotel, responded to this review

Dear Deirdre G Thank you for your post following your stay with us. I am sorry that it was a mixed review and note your comments and the areas you highlighted that require attention. I am pleased that our location was convenient and the team friendly. Sincerely Stewart Rushton More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Really: keep looking, you'll find somewhere better. Yes, the location is good but the rooms are extremely tired and dingy, frankly not very clean, there's no service to be had anywhere near the bar or breakfast buffet, and it is completely overpriced. Looks great from the outside, but... you won't want to look too closely at the floors/surfaces in the... More

Was this review helpful? Yes 1
Stewart R, General Manager at Royal Cambridge Hotel, responded to this review

Dear rwmc_12 Thank you for your post following your stay with us. I am sorry you were disappointed with your stay and while we are a traditional hotel note your comments regarding the overall fabric and I will review your comments with our external cleaning contractor. More

Senior Contributor
31 reviews 31 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 16, 2014 via mobile

Went today for Sunday lunch on a groupon voucher. Had read the earlier reviews and was a little worried. No need. The food and service were excellent . We were very well looked after from start to finish. All staff were polite and very efficient . House red wine was very nice. The roast pork was excellent and plentiful .... More

Was this review helpful? Yes 1
Stewart R, General Manager at Royal Cambridge Hotel, responded to this review

Dear Paul G Thank you for the posting following your lunch with us and your positive comments regarding the food and the team, we look forward to welcoming you back to the Royal Cambridge again. Sincerely Stewart Rushton More

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Additional Information about Royal Cambridge Hotel

Also Known As:
Royal Hotel Cambridge
Cambridge Royal Hotel
Address: Trumpington Street, Cambridge CB2 1PY, England
Location: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #27 of 34 hotels in Cambridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Royal Cambridge Hotel 3*
Reservation Options:
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