I have just returned from a 10 day stay at the De Vere University Arms in Cambridge, U.K. I believe that the hotel factilities are adequate, although over-rated. My complaint is the service. Some of the staff were very courteous and helpful, but this was over-shadowed by the fact that the front-desk staff were some of the rudest and most... more

The hotel looks fantastic at first glance but various things bring down the overall experience. Cons: Our room smelled pretty musty for example, and they mixed up our reservation in a couple minor ways. Everything was just a little older than it should have been. The advertised satellite TV didn't exist. You cannot under any circumstance order room service by... more

We stayed in an executive room 19-22 May 2008. The location is great. It is only minutes from the centre of Cambridge - five minutes gentle walk to the Tourist Information Centre, for example. They obviously know that the heating/ air conditioning doesn't work. There was a very effective electric heater in our room. It was very useful as it... more

Although this might once upon a time have been the best hotel in Cambridge, it is now showing it's age. Very disappointing. I booked two "standard" rooms for two nights; the double which was about as small as it could be without having to put bunk beds in! The other twin room for my children was larger:- maybe they upgraded... more

For £130 per night, this is a rip off! I'd have been happy paying around £35 for this stay...that's saying something. Hotel looks great in pics, looks out onto a nice park. It needs a lot of investment for it to live up to its rates!!!! Bathroom - outdated, dirty shower area, light on the ceiling was hanging off, toilet... more

The rooms were cold; the central heating admitted by them to be deficient. The rooms were late in being available, even for families with children and older guests. The service at dinner was very slow. We had three different bills when we questioned the totals. The car parking fee, 14 pounds, was excessive. The decor was poor (swollen bath panel,... more

My boyfriend and I spent the last 2 nights at the University Arms so thought I'd share our experience: I'll start with the positives: The hotel is centrally located- a 15 minute walk from the train station, and 5 minutes from the main shops and town centre. The rooms are clean and comfy, a fair size, and the fluffy duck... more

We had a wonderful stay at the University arms earlier this month. We booked an Executive Room and were not disapointed. Upon arrival we were dealt with swiftly, checked in and shown straight to our room. A fantatsic lift runs right through the centre of the building! Our room was newly decorated and stunning. We did have a polite notice... more

Stayed there with my wife over Easter weekend. The first night was in Room 134, avoid it at all costs...it was too small and I mean too small. We asked for a room change and the staff couldnt be more helpful and we were promptly moved to a huge room...thanks. The legend of the hotel is a young waiter in... more