Experience at the Crowne Plaza lounge/bar was very good but the staff at the lounge/bar added excellence to our experience with their service... All staff were very good, but IVAN who served us was top-notch. And i believe anybody who visits Cambridge should go to Crowne Plaza for the Afternoon Tea. More

Booked this hotel with a group of friends to celebrate a birthday. we picked it as it had a goiod write up and the location was good. The staff at reception were lovely, very helpful. we got there before our room was ready but they let us leave our stuff so we could go out and explore. we had requested... More

An excellent hotel where the Reception Staff bent over backwards to make our stay hassle-free and welcoming. We were in Cambridge for 2 nights in order to visit our eldest daughter, who lives and works in Bermuda, whilst she underwent an operation in the Spire Lea Hospital. They allowed her to check in very early after a long flight from... More

Couldn't ask for a better location. The beds were the comfiest I've ever found in a hotel and it was also very quiet. Staff were efficient and friendly. Room was clean and tidy as was the rest of the hotel. Didn't have breakfast in the hotel as it wasn't included in the price and although we could have paid extra... More

I had an overnight stay with my husband on 12th May with family celebrating a 60th birthday. The valet car service was a first experience for me and was fantastic. Nicholas our concierge was so helpful and friendly and took care of us as we checked in. The reception staff were very friendly too and made us feel so welcome.... More

This hotel is centrally located in Cambridge. We had a room with 2 double beds and were very comfortable. I would recommend the hotel as it provided a good level of comfort for the price. I booked the room via the Internet and service was very efficient, although no breakfast included in the price. More

Staying at the Plaza at Cambridge has been a very good experience. The hotel is central, rooms are spacious and comfortable. The windows of most rooms face the inner courtyard which means that the views are not great but the noise level is low. We were made welcome with free spring water and snack. The hotel staff was attentive and... More

For a 4 star hotel this is poor. Rooms are tired, missing grout, lack of towels, very poor TV, uncomfortable bed. Parking expensive and given cost of room stay is very poor value for money. Saving grace is the breakfast which is excellent. Stayed here a few times because of its central location but will now look elsewhere. Bar unable... More

Rooms very comfortable, location central, staff exceptionally welcoming and friendly, and Fiona always very helpful at breakfast. I have stayed there regularly since 1995, J Binns More