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Cambridge City Hotel

4.0 of 5 20 Downing Street, Cambridge CB2 3DT, England
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Cambridge City Hotel
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Cambridge City Hotel
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960 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We first stayed here in September 2014 for my son's birthday as he really wanted to visit Cambridge. I phoned the hotel in advance as we wanted to pre-order brownies and strawberries for him in the room, and I also asked if they were able to arrange a helium balloon as an extra treat for him. They were fantastic, and... More 

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Harrogate, United Kingdom
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A bit pricey, but so are other places in Cambridge. Excellent location, reception staff and concierge. Rooms very comfortable and quiet. Convenient for Kings College etc. Lots of nearby eating places. If you arrive by car, have the concierge park it. The hotel parking is not well signposted and you may inadvertently park in an adjacent, even more expensive commercial... More 

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Senior Contributor
25 reviews 25 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This Hotel was formerly the Crowne Plaza. The rooms have been significantly upgraded to a high quality finish with luxury furnishings and bedding and our room rate was £150 for the night including breakfast. My rating for this visit should have been higher but for the fact that the management are in 'denial mode' regarding their air conditioning. We checked... More 

Was this review helpful? Yes 1
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We recently used this hotel for our staff Xmas party, along with at least another 150+ partygoers. The food hotel, etc, etc was very good but the bar service was quite appalling. In the main bar near reception there was just 2 bar staff, with only one till, trying to serve an average of 40 to 60 people, especially after... More 

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Maple Ridge BC Canada
Top Contributor
98 reviews 98 reviews
53 hotel reviews
201 helpful votes 201 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Excellent location close to colleges, shopping and restaurants. We stayed in a fourth floor room (very quiet even though big Xmas parties were in progress). Clean, modern room with plenty of cupboard and drawer space. Modern décor and good lighting. We prefer a cool room and were able to keep the temperature down. Breakfast was included - very nice buffet... More 

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Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A very good hotel in central Cambridge with good parking. This hotel is within a few minutes walk of the historic centre of Cambridge. Service was excellent in all areas. The room was well furnished and comfortable. Some rooms have windows onto the central atrium so ask if you want a street view. Given the problems driving and parking in... More 

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Ridgewell, null, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We booked this stay to be in the centre of Cambridge as a treat for our family where we had an evening dinner in Cambridge & some shopping in the next day. My family & I had a lovely time where we looked forward to returning back to the hotel where we felt at home & very comfortable. All the... More 

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Pasadena, California
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed in a fourth floor room for a week. It was very quiet but a bit cold, I had to ask for an additional heater. Breakfast, included in my rate, was excellent. be aware that the hotel charges over £16 per person for breakfast which is overpriced. The carpets in the gym need cleaning. Asked for a late check out... More 

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5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Excellent food and service.Fantastic location Found a little bit cold in hotel room and bar/ lounge at times. staff were excellent,very friendly, nothing was to much trouble..Some drinks very expensive spirits,draught beers limited, Porters were brilliant.excellent breakfast Plenty to choose from.

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15 reviews 15 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location right in the heart of Cambridge and valet pariking a real bonus. The room was spotlessly clean and comfortable. All staff were friendly and professional making us most welcome. Breakfast was very good offering a full selection of both hot and cold buffet. Highly recommended.

Was this review helpful? Yes 1
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Additional Information about Cambridge City Hotel

Address: 20 Downing Street, Cambridge CB2 3DT, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Cambridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cambridge City Hotel 4*
Number of rooms: 198
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Also Known As:
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hotel Style:
#3 Luxury Hotel in Cambridge
#7 Business Hotel in Cambridge

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