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All 34 Cambridge hotels

Cambridge City Hotel

4.0 of 5 Hotel   |   20 Downing Street, Cambridge CB2 3DT, England
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Cambridge City Hotel
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Ranked #6 of 34 Hotels in Cambridge
A recent review
3 of 5 stars reviewed yesterday
Rosssm London, United Kingdom
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921 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Stayed for one night over the weekend and while the room was to a very high standard with an excellent bathroom the stay was spoiled by the noise coming from the Irish bar downstairs. Having returned to the room about 11.30 at night after dinner I got to 'enjoy' the music and bass for another hour or so before it... More

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Kingston Upon Thames, England, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

White and shiny tourist hotel and so a little at odds with the ancient city but with an excellent position in the centre of things and this is a place where you have to walk! The best equipped and immaculate bedroom I have had anywhere. International staff welcoming and helpful, especially those at reception. Self-service breakfast is managed at speed... More

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Harlow, England, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Love this hotel,4th time my wife and i have stayed here,staff great,room service great,so close to all of Cambridge for sightseeing. Will be back next year for my birthday treat. Thanks very much for a good weekend.

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West Sussex, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

The brand new refurbishment has been highly successful. The rooms are well equipped, quiet, air conditioned and of adequate size. The staff were very obliging and service levels generally were excellent. So why only four stars? The basin tap wouldn't produce hot water, although there was plenty obtainable via the shower. The bread at breakfast was uniformly cut-loaf supermarket style... More

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Wemyss Bay
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked a 2 night stay at this hotel with 89yr old mother in law in wheelchair. Everything about this hotel is great, location is prime, staff are lovely, plenty of lifts for wheelchair etc. restaurant lovely, breakfast absolutely fab. We were in rooms 206 & 207 which are recenty refurbished and really really nice. We had 2 double beds in... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel ticked all the boxes for us. Our room was clean comfortable, and well equipped. The staff were universally competent and friendly. A very good, buffet style breakfast was provided. The location, right in the centre of Cambridge, is excellent By booking some 2 weeks in advance we got the benefit of very good terms

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Nottingham, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Great city centre location, short walking distance to just about everything the city has to offer. Hotel is clean and staff polite. Room is good quality, free safe and free wi fi. Breakfast is first class, other than stone cold plates for the cooked breakfast, so eat it quick or it will go cold. My only real negative is that... More

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Doha, Qatar
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Perfect location for our short visit. The rooms was rather small but modern and clean. Food is great and valet parking a big plus. We only took the car once for a trip to Ely but apart from this walked everywhere in the city. Will definetly be back.

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Lincoln, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Love the valet parking - £18 from 11am Tuesday till 2pm Wednesday which is not bad at all for central Cambridge. Both the Reception Staff and Concierge were very friendly and efficient. Room was ready for check in at just past 11am, which was a pleasant surprise. 2 very comfortable double beds in our twin room with lovely pillows. Decor... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear 911Tricia Thank you for your feedback on your recent stay. We appreciated your kind comments about, the hotel, the team and the location.. Thank you too for your recommendation. We look forward to welcoming you back as and when your travels bring you back to Cambridge. With kind regards - Angela Chapman- Guest Relations Manager More

1 review
2 of 5 stars Reviewed 1 week ago

Good location. Pleasant corporate hotel and therein lies the problem. I left an item in the hotel room and have been charged for its return. Given the high cost of the room- and the fact that 3 rooms were booked, there was no flexibility in waiving this fee. Rather disappointing and a lack of understanding of customer service. Small things... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear 360smith Thank you for taking the time to post your feedback on your stay here at the Cambridge City Hotel. We were was pleased to read that you found the hotel's location and facilities all good. Your comments on the return of the property left behind are noted. With thanks again for your time and feedback. Kind regard -... More

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Additional Information about Cambridge City Hotel

Address: 20 Downing Street, Cambridge CB2 3DT, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Cambridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cambridge City Hotel 4*
Number of rooms: 198
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Also Known As:
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge

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