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Cambridge City Hotel

Hotel website
20 Downing Street, Cambridge CB2 3DT, England
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Cambridge City Hotel
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Cambridge City Hotel
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1,045 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chelmsford, United Kingdom
Top Contributor
74 reviews 74 reviews
25 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I are frequent visitors to Cambridge, mostly due to business, with visits often requiring one or two overnight stays. Cambridge is a very pleasant city to visit so if the opportunity arises we tack on a day of so as tourists. We have always stayed at another hotel more to the south of the city but this... More 

Was this review helpful? Yes 1
Darryl H, General Manager at Cambridge City Hotel, responded to this review

NodNodPilot - Thank you for your fine and comprehensive review of Cambridge City Hotel. I am delighted to read of so many positive interactions and I am only sorry we failed to 'lay' a poached egg on for your wife - a simple and easy request that should have been fulfilled since all eggs are cooked to order by our... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

All the staff tried to get it right. When booking a room ask the member of staff for a quieter, larger or sunnier room. The staff are pleased to advise. Excellent service 10/10.....Will use the hotel again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Darryl H, General Manager at Cambridge City Hotel, responded to this review

Francis - Thank you for your great feedback and we are delighted to hear that you had a great experience. We look forward to seeing you again - Kind regards Darryl Holdnall More 

Repton, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here recently whilst my daughter visited the University. I enjoyed my stay very much - very clean and very comfortable. The service was also excellent. What I particularly liked was the concierge service, having someone park your car for you after a long drive is super.

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Darryl H, General Manager at Cambridge City Hotel, responded to this review

Intermin - Thank you for your comments and we were pleased to see great feedback on our valet parking service. We too think its nice to have your car parked while you can get on with relaxing and enjoying our hotel and the city. Kind regards Darryl Holdnall More 

Hertfordshire, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the hotel last weekend, it was lovely! location is brilliant, with Revolution down the road, and the shops minutes away, it was ideal. The irish bar was ok as a meeting point but when there are 22 of you it got a bit crowded!! Breakfast was excellent, so much to choose from, rooms were clean and tidy... More 

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Darryl H, General Manager at Cambridge City Hotel, responded to this review

Thank you for your kind feedback and we are delighted to read you enjoyed your stay with us. Kind regards Darryl Hodlnall More 

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Facilities very good, our room was very tidy and it has a very good size. Breakfast absolutely good with a good selection of cold and hot food. The restaurant with a well combined menu and high quality food. The only "bad" part has been the Irish pub.

Was this review helpful? Yes 1
Darryl H, General Manager at Cambridge City Hotel, responded to this review

Cambridgemust - Thank you for your feedback and we hope to have the pleasure of welcoming you back to the hotel in the near future. Kind regards Darryl Holdnall More 

Coopers Beach, New Zealand
Top Contributor
56 reviews 56 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

A wonderful stay in a great hotel which is right in the heart of the City and within walking distance of all the main attractions. We arrived early and were able to check in with the bonus of having our room upgraded. The room was spotlessly clean and everything laid on. The staff at the hotel were friendly and could... More 

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Darryl H, General Manager at Cambridge City Hotel, responded to this review

Andrew Thank you for sharing feedback on your recent stay. Kind regards Darryl Holdnall More 

Essex, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Fabulous location, only a few seconds walk from John Lewis and all the other retailers/restaurants etc. Most of the rooms have recently been refurbished and look fabulous and contemporary. There's also the added bonus of the free buffet breakfast available in the lobby. Only downside is that the bar staff didn't know how to make a Mojito. Maybe some additional... More 

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Darryl H, General Manager at Cambridge City Hotel, responded to this review

Nicole - Thank you for your feedback and We are delighted to read that you will be back! I am sorry about the workmen. We have completed all of the work affecting bedrooms and public areas but have a couple of items that needed finishing off and we are sorry that you were inconvenienced for a short period. I have... More 

Washington DC, District of Columbia
Top Contributor
56 reviews 56 reviews
41 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a nice, modern hotel in the heart of Cambridge. It is within a close walk of just about everything downtown and the University. I have literally no complaints. The staff was friendly and helpful. The room was spacious and comfortable. I had no trouble having a good night's sleep. The breakfast buffet had everything I wanted and it... More 

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Darryl H, General Manager at Cambridge City Hotel, responded to this review

Inverstroll - Thank you for your great feedback. Delighted to read that you found our hospitality and refurbished hotel such a positive experience. We look forward to welcoming you back again. Kind regards Darryl Holdnall More 

Geneva, Switzerland
Top Contributor
88 reviews 88 reviews
80 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent 3 nights in the Cambridge City Hotel and found it to be nicely furnished (seems to have been recently renovated) as well as quite well located. The room was comfortable (though the pillows were stiff - when I asked for a softer pillow I was told there is only one kind and they're all new.....). Wifi was very... More 

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Darryl H, General Manager at Cambridge City Hotel, responded to this review

TourismSpecialist - Thank you for your comprehensive review of Cambridge City Hotel. I am delighted to say that only yesterday Catherine, our Head Housekeeper and I were in discussion regarding the pillows and sourcing a mix of comfort levels in order to cater for more varied preferences. We hope to have these in place very shortly. I have shared your... More 

Rushden, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here in April 2013 for my Hen Party. Room were spacious with two double beds in each room which comfortably had 4 in a room. Parking was great, we were met by our car out the front and they parked it for us. Location was great also for getting in to the centre for the shops and in... More 

Was this review helpful? Yes
Darryl H, General Manager at Cambridge City Hotel, responded to this review

Emma - Great to hear you found the hotel a perfect place for your Hen weekend. We hope you didn't stumble too much as you came back from all the City of Cambridge has to offer and we hope to be organising your future girly weekend treats following your Big Day. Kind regards Darryl Holdnall More 

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