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All 34 Cambridge hotels

Cambridge City Hotel

4.0 of 5 Hotel   |   20 Downing Street, Cambridge CB2 3DT, England
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Cambridge City Hotel
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68%
Ranked #6 of 34 hotels in Cambridge
A recent review
3 of 5 stars reviewed yesterday
DOULL UK
  • Reviews (823)
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  • Room tips (164)
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823 people have reviewed this hotel

Traveler rating
    210
    333
    169
    75
    36
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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English first
UK
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Great location but that's about it! Jacked prices up due to a lot of local events Graduation , Tour de France Rooms small , nothing special A lot of staff have a poor command of English so communication difficult

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new jersey
Top Contributor
63 reviews 63 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

this hotel is exquisite in every sense. The rooms are large, very modern, nicely finished and clean! Can't say enough about this hotel or it's staff which goes above and beyond to make sure the guest is well cared for. Within walking distance of everything Cambridge has to offer, this is the place to stay in Cambridge!

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear luv2travel1229 Thank you for your great feedback on the hotel and team . Your comments are really appreciated. always good to hear that our guests have enjoyed their stay with us. With thanks again for your time in submitting your feedback. Kind regards - Angela Chapman - Guest Relations Manager More

Louisville
2 reviews
5 of 5 stars Reviewed 1 week ago

All in all, just what we were looking for in Cambridge! Staff- excellent. Air conditioning worked great on the warmest day of the year. Great coffee and food in the restaurant. Wonderful valet service for car. Clean, modern rooms. Central location convenient to schools, restaurants and tours!

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Katherine8583 Thank you for your great feedback. Your comments are appreciated. Delighted to read that everything was 'just what you were looking for'! With kind regards - Angela Chapman - Guest Relations Manager More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed before at this hotel and appreciate the ease of parking and the central location. We were fortunate to stay in a refurbished room and appreciated the style and cleanliness of the room. Breakfast was excellent and the service throughout our stay was friendly and efficient. My only criticism was that we wanted to order a bottle of... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear AJB12013 A note of thanks for your feedback. We were pleased to read that your enjoyed your stay and that everything was satisfactory. I was disappointed that we were not able to offer the champagne of your choice and apologise for this shortfall in service. With thanks again for your time and feedback. Kind regards - Angela Chapman -... More

Alcester
Top Contributor
85 reviews 85 reviews
52 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here two years ago and reviewed the hotel at that time under the heading "What's Not to Like?" Well, the answer this time is the price! This hotel used to be one of the Crowne Plaza group and is now under local ownership. So far as we could see, nothing has changed- except the price. There are notices... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear BobandAnnie Thank you for your positive feedback on how well we work and our great breakfast. We were however, disappointed to read your feedback about there being no sign of the refurbishment taking place. Our contractors are here and working and in some respects, it is pleasing to read that you didn't hear or see them. We have been... More

Oslo, Norway
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here while in town on business. I was very happy with the hotel. The location was great. It was close to everything you would want to be close to in Cambridge. The staff were friendly and helpful. I wanted to have a late check-out, and they had no problem arranging this for me. The room was very comfortable.... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear david1776 Thank you for your feedback on your recent stay. We were pleased to read that you found our service and standards to your complete satisfaction. Yes, we are in a great location! We look forward to welcoming you back to the Cambridge City Hotel when your travels next bring you back to Cambridge. With thanks and kind regards... More

Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Great location for city centre. Shops are next door so you can take bags back to the room rather than carry them around all day. Nice restaurants and attractions all close by. Friendly and efficient staff, lovely breakfast and very nice room.

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Elaine20436 A note of thanks for taking the time to post your feedback on your recent stay. Your feedback is greatly appreciated. Delighted to read that you found everything perfect. Thank you too for the full 5 circle rating. Kind regards - Angela Chapman - Guest Relations Manager More

King's Lynn, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great location ! in the heart of the city to stay very warm and friendly staff, very neat and tidy,I went in the resaurant and was served by a young girl called sofia she was very good at her job and very friendly, the food was great I enjoyed it a lot.

Was this review helpful? Yes 1
guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Gavin p Many thanks for taking the time to post your feedback on your recent stay. Delighted to read that you enjoyed your stay and found everything satisfactory. We appreciated your comments. Thank you too for taking the time to specially mentioning Sofia. Kind regards - Angela Chapman - Guest Relations Manager More

Sydney, Australia
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location. New rooms are neat and tidy. Request new room. Breakfast included in rate and delivered to your room if you place your order with reception before midnight. Front desk helpful. Valet parking available. No complaints.

Was this review helpful? Yes 1
guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Ashley M Great to read your feedback on your recent stay. Your commentsand time are appreciated. Always good to hear that our guests enjoyed their stay with us. With thanks again for your time and feedback. Kind regards - Angela Chapman - Guest Relations Manager More

Zichron Yaakov, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed tens of time during my business trips to Cambridge. The service is good, the breakfast is excellent with a good variety. The rooms are clean and I had almost not issues with it during all my stays. I tried several other different hotels in the area and all of them were worse than CCH. There is a good gym... More

Was this review helpful? Yes 1
guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Koltun Delighted to read that you are a frequent guest. We appreciated your comments on your stay this time. Pleased to read that as usual, you found everything to your satisfaction. With thanks again for your time and feedback. Kind regards - Angela Chapman - Guest Relations Manager More

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Additional Information about Cambridge City Hotel

Address: 20 Downing Street, Cambridge CB2 3DT, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Cambridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cambridge City Hotel 4*
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Also Known As:
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#3 Luxury Hotel in Cambridge #5 Business Hotel in Cambridge
Hotel Class
Official Description (provided by the hotel)
Cambridge City Hotel enjoys a prime location in the heart of the City Centre. Located within walking distance from Kings College and the many universities with easy access to Cambridge Business Park. Punting or Cycling offers the ideal way to view the city. Travel to Ely or historic market towns such as St Ives or Huntingdon. Newmarket Races hosts some of the racing calendars most prestigious racing programmes. Imperial War Museum at Duxford home of the World War II Museum, Concorde, and other famous planes such as Spitfire and Lancaster bomber. Cambridge City Hotel rooms and Suites are available at your request. High Speed Internet access and WiFi is offered in all bedrooms, meeting rooms and hotel s lounge. The Fitness Room offers Cardiovascular and muscle toning equipment, with a sauna also available. The Conference Centre has four well appointed meeting rooms ideal for business and social events. Altogether Cambridge is the Educated Choice. The Grand Arcade is an exciting new city centre retail development that brings a 21st Century Shopping experience to Cambridge. On-site Car Parking available at a charge of £18.00 per night. ... more   less 
Number of rooms
198

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