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All 34 Cambridge hotels

Cambridge City Hotel

4.0 of 5 Hotel   |   20 Downing Street, Cambridge CB2 3DT, England
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Cambridge City Hotel
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Ranked #6 of 34 Hotels in Cambridge
A recent review
5 of 5 stars reviewed yesterday
Andrew W Derby, England, United Kingdom
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886 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Derby, England, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Great location in a great city. I stayed in one of the refurbished rooms and it was brilliant - it was massive and came with a very large plasma screen TV and Sky HD. Staff were very friendly and helpful and the food lovely. Would recommend to anyone.

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Uckfield, United Kingdom
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Valet parking when you arrive. Lovely hotel, helpful staff, very nice room. Staff couldn't do enough for us. Massive selection at breakfast. Held our bags while we went shopping on Sunday. Worth every penny, would definitely stay there again.

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Madeleine J Thank you for taking the time to write your write your review following your stay at the Cambridge City Hotel. I was happy to hear that you were impressed with the hotel and our helpful team. Good to read that you thought your stay was worth every penny! We look forward to welcoming you back as and... More

Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 days ago NEW

Just visited Cambridge a week ago and I must say that the services are very well. Not a typical parsimonoous hotel; the housekeeping lady gave me a lot of free cookies! Would consider staying at this hotel again in the future

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear adistyicha Thank you for your kind review, we truly appreciate the feedback our guests give us. Delighted too, that you would stay again at the Cambridge City Hotel. With kind regards - Angela Chapman - Guest Relations Manager More

Camarillo, California
Contributor
16 reviews 16 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Short summary: Terrific location, wildly overpriced, and be sure to ask for one of the renovated rooms. Full review: I paid approximately $400 (after exchange rate) for a room in this hotel. For that much money, I would expect to not see peeling wallpaper, or dinged up furniture (see pictures), and I would expect the shower to have pressure like... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear franksbeans2001 Thank you for taking the time to post your feedback on your recent stay here at the Cambridge City Hotel. Your comments are duly noted and have been shared with all the team. With thanks again for your time and feedback. With kind regards - Angela Chapman - Guest Relations Manager More

Cambridge, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a conference with my company followed by a lunch break. The decoration of the Hotel is fantastic, but could improve much more in the Kitchen. Overall a great place to stay while visiting Cambridge.

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Rafael R Thank you for taking the time to post your feedback. We appreciated your comments about the hotel's fantastic decoration. Thank you too for your comment about our hotel being a great place to stay whilst visiting Cambridge. With kind regards - Angela Chapman - Guest Relations Manager More

Wells-Next-The-Sea
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to stay in this hotel as a change from two other hotels we use when visiting Cambridge, and were not disappointed. The room was on the fourth floor and had obviously just been refurbished, it had two large beds which were very comfortable, the bathroom had a bath/shower and was very nicely fitted out. We had a good... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear admiral7 Thank you for your feedback on your recent stay. Your comments about the hotel cleanliness and refurbished bedrooms are appreciated. Your feedback on breakfast is also noted and I have shared your comment with our Head Chef. With thanks again for your time and feedback Kind regards - Angela Chapman - Guest Relations Manager More

Surfers Paradise, Australia
Top Contributor
66 reviews 66 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Standard hotel with standard facilities. Clean, organised and friendly. The breakfast buffet was extensive and all very nice and fresh. No amazing view from the rooms but you don't go to Cambridge to look out the hotel window! No complaints about this hotel at all and such a great location for exploring around Cambridge.

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear 0412JuliaC A note of thanks for posting your feedback on your recent stay. We appreciate your comments. With kind regards - Angela Chapman - Guest Relations Manager More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were in Cambridge from Sept 11th through the 13th and had a great experience at this hotel. We had a 4th floor room which was newly renovated and very comfortable. Breakfast was nice and staff helpful. Nothing bad I can say.. It was exactly as expected. Very nice. Would recommend this hotel but if you arrive by train, get... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Phi-x-174 Thank you for taking the time to post your feedback. We were pleased to read that you enjoyed your stay and, found everything to your satisfaction. Thank you too, for recommending the Cambridge City Hotel as the place to stay! With kind regards - Angela Chapman - Guest Relations Manager More

Mooloolaba, Australia
Top Contributor
73 reviews 73 reviews
45 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great two night stay here with large room and helpful staff. Good breakfast with nice selections. Enjoyed our first time visit to Cambridge and staying in this hotel was excellent for location being within walking distance to most shops, restaurants, significant sights. Good value too.

Was this review helpful? Yes
guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear BrisbaneCazza We were pleased to read that your enjoyed your stay here at the Cambridge City Hotel. Your feedback about the hotel and the team are appreciated - thank you. With kind regards - Angela Chapman - Guest Relations Manager More

Stbalbans
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Returned to this hotel after a bad experience last time. I must say that the room we had on the 4th floor was excellent. Newly refurbished with everything you need for a comfortable stay.the breakfast was first class and the staff were friendly and helpful Now the negative - the room was very small and no opening windows which personally... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Flory44 Thank you for posting your feedback. Delighted to read that you enjoyed your stay. Your comments are taken on board and I asked our Maintenance team to cross check the plug in the bath. I also noted your comment about the plug for the kettle. Having completed and audit, I found only two rooms where the plug is... More

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Additional Information about Cambridge City Hotel

Address: 20 Downing Street, Cambridge CB2 3DT, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Cambridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cambridge City Hotel 4*
Number of rooms: 198
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Also Known As:
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge

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