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Cambridge City Hotel

Certificate of Excellence
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20 Downing Street, Cambridge CB2 3DT, England
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1 room 1 guest
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Cambridge City Hotel
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1,254 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1254)
  • Mar-May only
    (351)
  • Jun-Aug only
    (409)
  • Sep-Nov only
    (263)
  • Dec-Feb only
    (231)
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Coopers Beach, New Zealand
Level Contributor
124 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed once again for one night due to the Hotels great location in the heart of the City. The rooms are spacious and well furnished and the breakfasts are fabulous. We came particularly to see an art exhibition but were told by a receptionist that it was closed on the Bank Holiday Monday but when I checked they were open... More 

Was this review helpful? Yes
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Good comfortable room with a decent concierge service who help when travelling by car. £22 per night for parking which may sound high but is basically on par with any other price you can get in the centre Tasty breakfast buffet with large selection, did not eat an evening meal so cannot comment on that. Nice comfortable bar to relax... More 

Was this review helpful? Yes
Barueri, Brazil
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I liked a lot this hote, it's well located, closed to Arcadea Shopping Center, The room was comfortable and clean, there was complimentary water, coffee and cookies in the room, te staff was kind and helpful. Very good cost benefit.

Was this review helpful? Yes
Russel G, Manager at Cambridge City Hotel, responded to this review

Dear chialin_kcl Thank you for your review, I am pleased you enjoyed your stay with us, look forward to welcoming you back to the hotel soon Regards Russel Goodison Operations Manager More 

cambridge UK
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

On the first floor of the hotel there is the 'Lounge Bar' which serves a great cream tea for around £17.00. It wasn't at all busy on a bank holiday Monday as you would have to know about it to go into the hotel, the lounge has comfortable armchairs and sofas with Cambridge themed artwork. The food itself was freshly... More 

Was this review helpful? Yes
Russel G, Manager at Cambridge City Hotel, responded to this review

Dear AlistairInCambridge Thank you for your review, I am pleased you enjoyed your afternoon tea with us, Jose will be pleased you mentioned him. We look forward to welcoming you back to the hotel soon Regards Russel Goodison Operations Manager More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful rooms, incredible breakfast (I would definitely rate as 5 star for quality and choice), great location. It has a unique reception/lobby filled with natural sunlight from the skylight above. Rooms are comfortable and the bed was the most comfortable I have ever slept in. You also get tea, coffee, hot chocolate and both still and sparkling water in the... More 

Was this review helpful? Yes
Russel G, Manager at Cambridge City Hotel, responded to this review

Dear Travelamos Thank you for your review, I am pleased you enjoyed your stay with us, look forward to welcoming you back to the hotel soon Regards Russel Goodison Operations Manager More 

Ellesmere Port, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

From the moment we pulled up outside to when our car was brought to the front door for us to drive away, this was a first class hotel. I looked at some negative reviews prior to arriving here, goodness knows what people are used to or expecting. The staff were very professional and friendly, the room as spotless and extremely... More 

Was this review helpful? Yes
Russel G, Manager at Cambridge City Hotel, responded to this review

Dear CazzButt Thank you for your review, I am really pleased you enjoyed your stay with us, we look forward to welcoming you back to the hotel soon. Regards Russel Goodison Operations Manager More 

Holt, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Lovely hotel in a great location, very easy to get to all the main parts of Cambridge. We went for the suite and room was great, good size and all the things that you need, nespresso machine was a good touch. Breakfast was also very good with full English available. We would definitely stay here again.

Was this review helpful? Yes 1
Russel G, Manager at Cambridge City Hotel, responded to this review

Dear edwinhol Thank you for your review, I am pleased you enjoyed your stay with us, look forward to welcoming you back to the hotel soon Regards Russel Goodison Operations Manager More 

London, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night in January. I loved the enormous king size beds and modern decor in the hotel rooms. All was clean, tidy and well presented. We had a fantastic, comfortable evening and enjoyed being close to everything in the centre of Cambridge. Breakfast had tonnes of options and tasted great, the cocktails in the bar were... More 

Was this review helpful? Yes
Russel G, Manager at Cambridge City Hotel, responded to this review

Dear katpd2 Thank you for your review, I am pleased you enjoyed your stay with us, look forward to welcoming you back to the hotel soon Regards Russel Goodison Operations Manager More 

London, United Kingdom
Level Contributor
117 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

For such high price I expected flawless conditions in the room but instead the features were: broken furniture (see uploaded photo), very loud music from a ground floor pub (our room was on the 4th floor yet still the noise was noticeable), cold room, ugly view and mattress that left us with back pain. What was good as expected: breakfast... More 

Was this review helpful? Yes
Russel G, Manager at Cambridge City Hotel, responded to this review

Dear Snufkinn Thank you for your review, I am sorry to hear that your room did not meet your expectations. I am however pleased that you enjoyed your breakfast. If you would like to discuss the matter further with myself please contact me on russel.goodison@cambridgecityhotel.co.uk I look forward to hearing from you. Regards Russel Goodison Operations Manager More 

Peterborough
Level Contributor
155 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed Thursday night on business, and found the experience 5 star; from check-in to the room to the breakfast. Nothing could be faulted, and for £119 inc breakfast I consider it excellent value for money, certainly compared to other supposed 5 stars I have stayed at. Nice to have inclusive wifi (those hotels that charge instantly become 3-star max... More 

Was this review helpful? Yes
Russel G, Owner at Cambridge City Hotel, responded to this review

Dear Sidmouth4me Thank you for your review, I am really pleased that you enjoyed your stay with us, We look forward to welcoming you back to the hotel soon. Regards Russel Goodison Operations Manager More 

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