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All 34 Cambridge hotels

Cambridge City Hotel

4.0 of 5 Hotel   |   20 Downing Street, Cambridge CB2 3DT, England
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68%
Ranked #6 of 34 hotels in Cambridge
A recent review
5 of 5 stars reviewed 4 days ago
Peter C Kings Langley, United Kingdom
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864 people have reviewed this hotel

Traveler rating
    233
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    176
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160
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
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English first
Kings Langley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was amazing. The staff are attentive and with a really good sense of humour, making our stay perfect. They really cannot have been more helpful and seemed genuinely interested as to whether we had a good time. The rooms are excellent, both in terms of décor and cleanliness. Breakfast was another plus, especially the pancakes cooked fresh in... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Peter C Thank you for your great feedback on your recent stay. Delighted to read that you found everything satisfactory from the location, to the bedrooms and our team. Your comments have been shared with all our team. With thanks again for your time and recommendation. Kind regards - Angela Chapman - Guest Relations Manager More

Clacton-on-Sea, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Decided last minute to visit this hotel it was great. The hotel is clean and the room was cosy and comfortable. The walk to the city centre was short. Nothing bad I can say about this place. The staff are friendly.

Was this review helpful? Yes
guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Dave C With thanks for your time in posting your feedback on your recent stay. We appreciated your comments which, have been shared with all our team. Kind regards - Angela Chapman - Guest Relations Manager More

Copenhagen, Denmark
Top Contributor
56 reviews 56 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

A very well functioning business hotel at a reasonable price. Not the most charming decor and atmosphere in the entrance area and reception which is dominated by a large escalator. The staff at both arrival and check out were friendly at well organised. The rooms were surpicingly modern and in a better design than the lobby area - I am... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear PeterRavnRasmussen Thank you for your comments on your recent stay. We were pleased to read that you enjoyed your stay. The hotel began its refurbishment programme in March of this year. We are currently working on the bedrooms/bathrooms. This will be followed by the public areas. Should you travels bring you back to Cambridge, we do hope you choose... More

Gorleston-on-Sea, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The City hotel is very conveniently located for most attractions. Arrival can be daunting as the reception area is on the second floor, the concierge will park your car for you but the foyer can be busy. Once inside the hotel is clean and the rooms are well appointed. Staff are friendly and helpful and the dining is of a... More

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St. Albans, United Kingdom
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is perfectly situated in Cambridge however the corridors look tired as do the rooms. The bathroom light flickered which was a little annoying and should have probably been picked up by a member of staff and there were some marks on the furnishings. However having full Sky HD in the room was quite a bonus and the staff... More

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Lancashire
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Have just returned from a stay at this hotel. Nothing was to much trouble for the staff, even printing out a bus timetable. We stayed on the 4th floor, and like a previous reviewer only had a view of a wall and part of the opposite roof top, but we asked for a quiet room and this was exactly what... More

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Hove, United Kingdom
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel for my wife's birthday long weekend principally for its central location. We had no expectation for the treat which awaited us. From the moment we stepped from our taxi we had the pleasure of the attention of hotel staff in all departments whose clear intention was to make our stay carefree and happy. They certainly succeeded.... More

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Humberside
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Good city centre hotel next door to John Lewis and a Grand Arcade and bus stops. Good size beds and bedrooms. Shower could have been more powerful though. Super breakfast and helpful staff. Within walking distance of most attractions.

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear 46Bear A note of thanks for taking the time to post your feedback. We appreciated your kind comments about our great breakfast and our team. With kind regards - Angela Chapman -Guest Relations Manager More

Cambridgeshire
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I had my wedding last week at Cambridge City Hotel and couldn't thank the staff especially Charlotte and also Anna who made our day amazingly perfect! Charlotte was always at the other end of an email from the moment we booked our wedding right to the very end. On our wedding day all staff who helped with the running of... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Olkrmacey Just to say 'thank you' for taking the time to post your feedback. We really appreciate you taking the time. Thank you too, for your kind comments about my colleagues Charlotte and Anna. On behalf of all the team here at the Cambridge City Hotel, congratulations and much happiness in your future life together. With kind regards -... More

Atlanta Georgia
Contributor
18 reviews 18 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I was surprised at the blandness of this hotel, especially for the price. From the outside, it looks grand. That is where it ends. The room was nothing special. Our window looked out onto air conditioning shafts and walls. When we checked in, the girl couldn't answer our question about where the Cambridge Folk Festival was located. She said she'd... More

Was this review helpful? Yes 1
guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear ownuniverse Thank you for taking the time to post your feedback on your recent stay. Your comments are noted and I sorry that my colleague was unable to assist you with your enquiry. Please be assured that the front desk team have been spoken to. For any fellow traveller who may be looking to attend the festival next year,... More

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Additional Information about Cambridge City Hotel

Address: 20 Downing Street, Cambridge CB2 3DT, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Cambridge
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cambridge City Hotel 4*
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Also Known As:
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#3 Luxury Hotel in Cambridge #5 Business Hotel in Cambridge
Hotel Class
Official Description (provided by the hotel)
Cambridge City Hotel enjoys a prime location in the heart of the City Centre. Located within walking distance from Kings College and the many universities with easy access to Cambridge Business Park. Punting or Cycling offers the ideal way to view the city. Travel to Ely or historic market towns such as St Ives or Huntingdon. Newmarket Races hosts some of the racing calendars most prestigious racing programmes. Imperial War Museum at Duxford home of the World War II Museum, Concorde, and other famous planes such as Spitfire and Lancaster bomber. Cambridge City Hotel rooms and Suites are available at your request. High Speed Internet access and WiFi is offered in all bedrooms, meeting rooms and hotel s lounge. The Fitness Room offers Cardiovascular and muscle toning equipment, with a sauna also available. The Conference Centre has four well appointed meeting rooms ideal for business and social events. Altogether Cambridge is the Educated Choice. The Grand Arcade is an exciting new city centre retail development that brings a 21st Century Shopping experience to Cambridge. On-site Car Parking available at a charge of £18.00 per night. ... more   less 
Number of rooms
198

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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