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All 34 Cambridge hotels

Cambridge City Hotel

4.0 of 5 Hotel   |   20 Downing Street, Cambridge CB2 3DT, England
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Cambridge City Hotel
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Ranked #7 of 34 hotels in Cambridge
A recent review
3 of 5 stars reviewed yesterday
Globetrotter2766 Newcastle upon Tyne, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Newcastle upon Tyne, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

First the good bits - excellent location, good breakfast buffet, large comfortable rooms. The not so good: 1. Wake up call: After a late evening celebrating a wedding we got an un-requested early wake up call at 6am! In fact not one, but two, as they phoned back to check we'd got the first one! When I went to reception... More

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Edison, New Jersey
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

during my stay, I had an medical emergency. Ms. Angela Chapman, Manager, gust relations and ms. Nicole marsh, Front office manager, treated my situation, like a family member.Their intime assistance, guidance and thoughtful caring activity was unprecedented in a hotel environment. The professional response in this hotel is unparraled in my experience having stayed in major hotels all over the... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night over Easter 2014. The location was excellent, right in the city centre (near the large John Lewis) and the service from the reception, concierge and the staff at breakfast was pleasant and friendly. Car parking (£18 per day) and a full choice of breakfast were included in the room rate. The rooms were compact, but... More

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Thame, United Kingdom
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Perfect central location with easy valet parking at a good rate for Cambridge. The staff were faultless and the main public areas clean and comfortable. The restaurant food was all over seasoned (a group of 12 agreed on this). My room was comfortable if a little out of date but the hotel is being refurbished at the moment so I... More

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Chester
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night on business and everything was fine. Friendly, helpful staff. Good room. Did not eat in in the evening, but breakfast was excellent. Good location for the centre of Cambridge. Parking provided, but at a very high price - felt a bit ripped off, especially as had to pay even more to leave it for a... More

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Tallinn, Estonia
1 review
5 of 5 stars Reviewed 5 days ago NEW

One of the best hotels in Cambridge! Ideal location in the city center with close proximity to historical and the modern parts of the town. Very nice rooms and breakfast. I found staff in particular, Darya to be easily approachable, friendly and helpful. We were pleasantly surprized by being given a free box of chocolates on our arrival for booking... More

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Brentwood, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We visited the hotel for a long weekend exploring Cambridge. The hotel is perfectly placed; parked the car on Friday and didn't use it until we left today. Reception always helpful and very welcoming. Room was ready when we arrived at 12noon and our usual request for more coat hangers was dealt with immediately! Rooms are great, as mentioned elsewhere... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Chris M We noted that you are a seasoned traveller and stay in hotels on a weekly basis therefore, your feedback about our hotel, the team and breakfast is really appreciated. Thank you for choosing to stay with us and we look forward to welcoming you back to Cambridge and the hotel when your travels next bring you this... More

Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Hosted a dinner for my Guests, in which the event ran smoothly with thanks to the team at the Hotel. Alicia was extremely helpful in the booking process which gave me peace of mind on the day. Would recommend this venue to Companies looking to arrange an event.

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear B0989 With thanks for your feedback on your recent dinner event. Your feedback is appreciated as is taking the time to mention my colleague Alicia. Thank you too for recommending us to other potential companies. Kind regards - Angela Chapman - Guest Relations Manager More

uk
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

All what we need and care about, good space rooms, very good servic, perfect location, quite sleep, confy beds, nice breakfast & good choices, and spotless cleaning. We enjoyed it and of course will come back again!

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Rzsh82 We loved your feedback too! We look forward to welcoming you back soon. Kind regards - Angela Chapman - Guest Relations Manager More

Whitby, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Excellent location and excellent customer service. All queries were well dealt with. Enjoyed our stay and breakfast which was varied and plentiful ! stayed there for a very short visit with my son and would certainly go back. Slightly pricey but that is what you pay for being near town. Coming from North Yorkshire, Yorkshire tea would be nice in... More

Was this review helpful? Yes 1
guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Eve G With thanks for your feedback on your recent stay. We appreciated your kind comments about the hotel, customers service and of course breakfast. Do let me know when you are next staying and I will arrange for the Yorkshire Tea. Kind regards - Angela Chapman (a Lancashire lass!) - Guest Relations Manager More

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Additional Information about Cambridge City Hotel

Also Known As:
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Address: 20 Downing Street, Cambridge CB2 3DT, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Cambridge
#7 Business Hotel in Cambridge
#9 Family Hotel in Cambridge
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cambridge City Hotel 4*
Official Description (provided by the hotel):
Cambridge City Hotel enjoys a prime location in the heart of the City Centre. Located within walking distance from Kings College and the many universities with easy access to Cambridge Business Park. Punting or Cycling offers the ideal way to view the city. Travel to Ely or historic market towns such as St Ives or Huntingdon. Newmarket Races hosts some of the racing calendars most prestigious racing programmes. Imperial War Museum at Duxford home of the World War II Museum, Concorde, and other famous planes such as Spitfire and Lancaster bomber. Cambridge City Hotel rooms and Suites are available at your request. High Speed Internet access and WiFi is offered in all bedrooms, meeting rooms and hotel s lounge. The Fitness Room offers Cardiovascular and muscle toning equipment, with a sauna also available. The Conference Centre has four well appointed meeting rooms ideal for business and social events. Altogether Cambridge is the Educated Choice. The Grand Arcade is an exciting new city centre retail development that brings a 21st Century Shopping experience to Cambridge. On-site Car Parking available at a charge of £18.00 per night. ... more   less 
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