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All 33 Cambridge hotels

Cambridge City Hotel

4.0 of 5 Hotel   |   20 Downing Street, Cambridge CB2 3DT, England
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Cambridge City Hotel
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Ranked #5 of 33 Hotels in Cambridge
A recent review
5 of 5 stars reviewed 3 days ago
PamandIain Preston, United Kingdom
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898 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Preston, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you are looking to stay right in the heart of Cambridge and explore the City on foot, this is the place to stay. I really can't say anything bad about this place. The staff are very friendly and the rooms are fabulous and clean. We stayed here for two nights and had a great time.

Was this review helpful? Yes 1
Lissone, Italy
Top Contributor
58 reviews 58 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Quite good hotel. Very good the location in the center of the town and close to a shopping mall. Good level of the service. The rooms are quite big but the price is a little bit high. Good breakfast. Difficult to park near to the hotel.

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear FedericoSebastiani Thank you for your feedback. We were pleased to read that you found the hotel and its location to your satisfaction and that you found our breakfast good. For future guest, the hotel does have a car park and the charge is £18.00 per night. With thanks again for your time and feedback. Kind regards - Angela Chapman... More

SLC
Senior Contributor
27 reviews 27 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed there just for one night. The hotel is very well located, right in the center of town. It is also adjacent to a shopping mall. The staff was attentive and friendly. I would choose the hotel again.

Was this review helpful? Yes 1
guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear daisy06 Great to read your feedback and pleased that you enjoyed your stay. Thank you too for your recommendation. We look forward to welcoming you back as and when your travels bring you to Cambridge. With kind regards - Angela Chapman - Guest Relations Manager More

Cobourg, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

we spent two nights here. The first morning we were woken up by Jack hammers at 8:30am., we complained, got a "very sorry", when I pushed the dissatisfaction we felt, considering the cost of the room, they said they would talk to the manager. The result was, we were moved to the fourth floor with a promise that construction would... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Will H A note of thanks for your time and feedback. Our sincere apologies for the early morning noise. Your feedback on breakfast has been shared with our Head Chef. I was pleased to read that our Concierge team were able to asist you on a number of ocassions. With thanks again for your time and feedback. Kind regards... More

Hameln
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is in a good location for shopping, restaurants and sightseeing. I met with friends for lunch and drinks and we had a lovely time. The staff were attentive and helpful and the food was good. I thought it was reasonably priced for what we had and the bar area where we met and ate, was quiet, clean and... More

Was this review helpful? Yes 1
guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear FlikandCoco Thank you for your feedback. Great to read that you enjoyed your stay at the Cambridge City Hotel. Good to read that you found our team members attentive and the food was good. With thanks for your time. kind regards - Angela Chapman - Guest Relations Manager More

Horncastle, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Jonathan the Concierge on duty on our arrival and departure was absolutely fabulous. He could not do enough for us an absolute pleasure. Nothing was too much trouble for him. all the staff were very good but Jonathan excelled.

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Stafford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Weekend break October 10th and 11th. Excellent location staff very good, great breakfast. Room size good. One main complaint only enough room to hang 4 pieces of clothing in the wardrobe. Really poor design. We were only there 2 nights more than this would have been impossible to hand clothes. Room big enough for more handing space.

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Round Rock, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Aside from the location in the center of Cambridge, this hotel leaves much to be desired. The hotel was undergoing refurbishment when we checked in, something we were not aware of prior to check-in. Think jackhammer. Although they finally moved us to the fourth floor (only 4 floors in the hotel), we could still hear the noise. This was disastrous... More

Was this review helpful? Yes 1
guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear dawn l Thank you for posting your feedback on your recent stay. I was sorry to read your comments and disappointed that you did not enjoy breakfast. Breakfast is just one of the items that our guests compliment us on. There is refurbishment work being carried out and the majority of the time, very little noise can be heard.... More

Oxford
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely room and facilities. Delicious breakfast. Really kind, helpful staff. I'd definitely come back. The hotel is very well situated right in the heart of Cambridge and clearly refurbished to a very high standard.

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear Scottishtraveller56 We were delighted to read your feedback on your recent stay here at the Cambridge City Hotel. Pleasing too that you will 'definitely come back'! With thanks again for your time and feedback. With kind regards - Angela Chapman - Guest Relations Manager More

Harrogate, United Kingdom
Top Contributor
60 reviews 60 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location right in the middle of Cambridge but noisy if you want your window open! Breakfast was included and the buffet was OK. The freshly made pancakes were very good. Bags took about an hour to appear after we had dropped them off earlier in the day. Standard business hotel so don't expect any personal touches but perfectly well... More

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guestrelationscb2, Guest Relations Manager at Cambridge City Hotel, responded to this review

Dear toecap A note of thanks for your feedback on your recent stay here at the Cambridge City Hotel.Good to read that you enjoyed breakfast especially the pancakes! Our apologies for the delay in delivering your bags to your room. With kind regards - Angela Chapman - Guest Relations Manager More

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Additional Information about Cambridge City Hotel

Address: 20 Downing Street, Cambridge CB2 3DT, England
Phone Number:
Location: United Kingdom > England > Cambridgeshire > Cambridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cambridge City Hotel 4*
Number of rooms: 198
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Also Known As:
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge

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