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Premier Inn Aylesbury

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Buckingham Road, Aylesbury HP19 9QL, England
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Premier Inn Aylesbury
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302 Reviews from our TripAdvisor Community

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Traveler rating
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    77
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (302)
  • Mar-May only
    (78)
  • Jun-Aug only
    (90)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (58)
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Ayr, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Stayed here on an overnight . Good Premier Inn Staff and Rooms. Adjacent Restaurant for breakfast took delight in turning people away who arrived for continental just on 9, whilst service was still on. Very noisy bin collections at 6.30 am. Get room at front.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Auckland, New Zealand
Level Contributor
125 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stay for work here almost every week. The reception staff are always friendly and helpful especially Toni, who at 1am had to help me with my room key. Road can be a bit noisy but not if you have a back room. Beds always very comfortable. Don't bother with the pub next door for food.

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Bridport, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The inn was super clean, comfortable beds, very friendly efficient staff. Sadly the Horse and Jockey attached pub was disgustingly dirty,continental breakfast was appalling, coffee insipid, staff were filthy (especially the cook) cigarette butts scattered everywhere outside and ashtrays overflowing from the night before. I highly recommend that Premier Inn Management oversee the pubs operation as this reflects badly on... More 

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London
1 review
5 of 5 stars Reviewed 1 week ago

The lady at reception (unfortunately I didn't get her name) was so polite, friendly and helpful! Brilliant customer service! She helped arrange a taxi which was £3 each way to the town centre. There was no issues with the room, it was clean and well presented. Overall I would highly recommend staying here.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Toni S, Front Office Manager at Premier Inn Aylesbury, responded to this review

Thankyou for the great review, we are so glad you had a great stay with us, all our staff here at premier inn work hard to make sure your stay is as comfortable as possible. we look forward to seeing you in the future. More 

devon
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Will not recommend this Premier Inn to stay in until they retrain staff to the usual high standard that we are used to. This hotel has staff who have a casual attitude and are casually dressed. Restaurant staff were positively rude and refused to put our drinks on one separate bill. one of our party was paying for the food... More 

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Aylesbury, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important to us as we endeavour to improve standards and meet... More 

England
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent reception staff. Friendly and helpful. Large, clean, comfortable room. Unfortunately the breakfast at the attached pub, The Horse and Jockey, was dreadful. My husband's cooked meal was almost inedible. Plate swimming in mushroom juice. I have never seen so much food left by so many customers. The 1st morning my continental breakfast was reasonable. Porridge good. 2nd morning dry... More 

Was this review helpful? Yes
Toni S, Front Office Manager at Premier Inn Aylesbury, responded to this review

Thankyou for the great review on the hotel, i will pass your comments to the pub next door, as this is not in any way connected to premier Inn. it is a pub next door. We have lots of ideas for all guests of eateries in the local area and even access to takeaways. We look forward to seeing you... More 

Lyme Regis, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Premier Inn for a couple of nights and it was its usual reliable self - clean and comfortable. It was a little warm in the room with no AC but you can't have everything. Reception staff very good. My only gripe was the Hungry Horse next door was unable to feed me on one evening because... More 

Was this review helpful? Yes 1
Toni S, Front Office Manager at Premier Inn Aylesbury, responded to this review

Thankyou for the great review, I must just inform you that the pub next door has no tie with us, it is a co-located and not co-owned,we at reception always have suggestions for alternative places to eat and drink all within the local area and are happy to make table bookings and book taxis whenever needed, we also keep a... More 

Yeovil, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff were very friendly and helpful. Room very clean. Only issue was the room was very hot and windows have restricted opening. Fan was provided. Overall a good stay and would stay again. Good pub next door too!!

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Toni S, Front Office Manager at Premier Inn Aylesbury, responded to this review

Thankyou for the great review, we are very proud of the fact that our staff here are very helpful and friendly and we all strive to make your stay as great as possible. we hope you will come back and see us in the future. More 

Isle of Wight, United Kingdom
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice clean hotel as you expect from premier inn . I stayed there to go to the British Grand Prix . It takes about half an hour to get from hotel to circuit . The pub next to premier inn called the Horse and Jockey serves very nice reasonably priced food they also have very good offers . It... More 

Was this review helpful? Yes
Toni S, Front Office Manager at Premier Inn Aylesbury, responded to this review

Thankyou for the great review, glad you had a great weekend at silverstone and that your stay with us was great also, hopefully we look forward to seeing you in the future. More 

Salisbury, England, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a 2 night stay and absolutely no complaints... Reception staff could not have been more helpful and a welcome smile no matter what time of day/night.....very warm in room but a fan was supplied (lovely touch).On checkout morning the housekeeping team were in the corridor and wished me a safe journey home... would definatley stay again..... Thank you to... More 

Was this review helpful? Yes
Toni S, Front Office Manager at Premier Inn Aylesbury, responded to this review

Thankyou for the lovely review, we pride ourselves on the professionalism and friendliness of our staff and glad you had a great stay, we look forward to seeing you again. More 

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