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Holiday Inn Garden Court Aylesbury

3.0 of 5 Buckingham Road | Watermead, Aylesbury HP19 0FY, England
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Holiday Inn Garden Court Aylesbury
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Holiday Inn Garden Court Aylesbury
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117 reviews from our community

Traveler rating
    8
    22
    34
    33
    20
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17
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12
50
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Derby, United Kingdom
Top Contributor
472 reviews 472 reviews
67 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very well situated on the outskirts of Aylesbury, and easy to find. The receptionist was friendly and efficient. My room was surprisingly big, the bed was clean and comfortable, and the bathroom was also clean. I had no problems with the shower with almost instant hot water every time. The noise levels within the hotel are ok... More 

Was this review helpful? Yes
C M, General Manager at Holiday Inn Garden Court Aylesbury, responded to this review

Dear "Michael C", Thank you very much for sharing your experience with us, I am pleased to note that you have found our receptionist to be friendly and efficient, also that in general your room was comfortable and clean, my apologies with regards to the noisy air conditioning. Your comments are important to us, as we rely on you, our... More 

Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed over on a Tuesday night for a business trip. The hotel was very clean, and the staff were good. Unfortunately that's where the positive things I have to say end. The decor is very outdated & needs improving. The food although it was cooked fine, was made with very cheap ingredients. In the morning, my shower would not run... More 

Was this review helpful? Yes
C M, General Manager at Holiday Inn Garden Court Aylesbury, responded to this review

Dear "Ben G", Thank you for taking the time to post your review regarding your recent stay at the Holiday Inn Garden Court Aylesbury. Please accept my sincere apologies if we fell bellow your expectations and for the inconvenience this may have caused you during your stay. Your feedback is important to us as this continually helps us improve the... More 

Midlands
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

I had not realised that there were two Holiday Inns in Aylesbury and tried to check in at the wrong one. Thankfully, the Receptionist was fantastic and cancelled my original booking and changed it to the correct hotel and matched the price. Wow - effortless! The hotel is clean and as well presented as possible but is now looking tired.... More 

Was this review helpful? Yes
C M, General Manager at Holiday Inn Garden Court Aylesbury, responded to this review

Dear "Super Stu", Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and I wish to thank you all for your valuable comments. These are of great... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Firstly I stay at IHG hotels for business a lot because they are modern, comfortable, clean and represent excellent value for money. This hotel I'm afraid to say is none of the above. The rooms are big but thats where it ends the contents are so dated it reminds me of the Faulty Towers tv series! The bar and restaurant... More 

Was this review helpful? Yes
C M, General Manager at Holiday Inn Garden Court Aylesbury, responded to this review

Dear "Graham S", Thank you for posting your review regarding your recent stay at the Holiday Inn Garden Court Aylesbury. Please accept my sincere apologies if this visit was not 100% satisfactory and for the inconveniences this may have caused during your stay. Your feedback is important to us as this continually helps us to improve the facilities and guest... More 

Jersey, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 8, 2014

Organisations spend a lot of money in building reputations and maintaining them, sadly it only takes one or two negatives to trash all of that good work. I and several of my colleagues have been coming to this hotel on a regular basis for the past few years and have watched as it slowly deteriorates. On this occasion, I was... More 

Was this review helpful? Yes
C M, General Manager at Holiday Inn Garden Court Aylesbury, responded to this review

Dear "LXX_Nav", Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try harder to provide not just good value but comfortable, clean and friendly accommodation. Please accept our sincere apologies fo falling short short of your expectations. Your comments are important to the success of our organization,... More 

1 review
1 of 5 stars Reviewed December 1, 2014

My Wife and I stayed at the Holiday Inn Garden Court hotel last Saturday night. Room cost on website only £85.00 for 2 people. On arrival there was no hello or friendly welcome, just a miserable looking blonde receptionist that grunted something that resembled 'awight' at us. We had to give our bank card details and was told a payment... More 

Was this review helpful? Yes
C M, General Manager at Holiday Inn Garden Court Aylesbury, responded to this review

Dear "Djhoody H", Thank you for taking the time to review our property. As per my response to the previous review from your wife, once again please accept my sincere apologies for falling short of your expectations. Your comments are important to the success of our organization, as we rely on you, our guest to tell us how we are... More 

2 reviews
3 of 5 stars Reviewed December 1, 2014

We requested a room for 2 adults and 2 children but due to insurance there can only be a family of 3 in each room. On arrival the receptionist was rather unwelcoming. No 'enjoy your stay' or anything. Maybe thought she was having a bad day. On arrival I had to give my card for a payment/authorisation for £115 though... More 

Was this review helpful? Yes
C M, General Manager at Holiday Inn Garden Court Aylesbury, responded to this review

Dear "Alexhood1982" Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept... More 

Senior Contributor
35 reviews 35 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 11, 2014

The reviews are mixed so I was apprehensive. .But it's fine. The receptionist was helpful on arrival and when I informed them I followed a vegan diet, the receptionist offered to get me soy milk for breakfast..Although the restaurant has limited choice they are accommodating and helpful. The main menu choice is limited regardless of your dietary choices but you... More 

Was this review helpful? Yes
C M, General Manager at Holiday Inn Garden Court Aylesbury, responded to this review

Dear “nandm71” Thank you very much for taking the time to leave us your feedback regarding your recent stay with us. Your review is vital for improving the service and quality we offer to our guests. I am pleased to read that you found our team to be helpful and the room spacious and clean, my apologies for the inconvenience... More 

Bristol, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 31, 2014

Last minute booking to stay here and i was expecting more than i got for £99 a night. The staff were all very nice and pleasant and the room was clean and freshly decorated, but the bathroom was a bit out of date and obviously yet to be updated. The hot water supply went cold half-way through my shower and... More 

Was this review helpful? Yes
C M, General Manager at Holiday Inn Garden Court Aylesbury, responded to this review

Dear Nigel H, Thank you for taking the time to post your review regarding your recent stay at the Holiday Inn Garden Court Aylesbury. I was pleased to read that the staff was nice and pleasant and you have liked the food. Please accept my sincere apologies if this visit was not 100% satisfactory and for the inconveniences this may... More 

Portsmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 26, 2014

Stayed for four nights. The staff were excellent. Very friendly & helpful. The rooms were ok. Bed was comfy. However the bathrooms are very tired & really need a re fit in comparison to other hotels i have stayed in. For someone who is nearly 6 foot the shower is set up for someone who is only 5 foot!! I... More 

Was this review helpful? Yes
C M, General Manager at Holiday Inn Garden Court Aylesbury, responded to this review

Dear "Peter R", Thank you for taking the time to post your review regarding your recent stay at the Holiday Inn Garden Court Aylesbury. I was very pleased to read that the staff were friendly, it is regretable that you were not satisfied with condition of the bathroom. Your feedback is very important to us as this continually helps us... More 

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Additional Information about Holiday Inn Garden Court Aylesbury

Address: Buckingham Road | Watermead, Aylesbury HP19 0FY, England
Phone Number:
Location: United Kingdom > England > Buckinghamshire > Aylesbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Garden Court Aylesbury 3*
Number of rooms: 40
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Also Known As:
Holiday Inn Garden Court Hotel Aylesbury
Holiday Inn Aylesbury
Aylesbury Holiday Inn

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