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BEST WESTERN Garden Court Aylesbury

Buckingham Road | Watermead, Aylesbury HP19 0FY, England (Formerly Holiday Inn)
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1 room 1 guest
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BEST WESTERN Garden Court Aylesbury
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142 Reviews from our TripAdvisor Community

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    23
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bury St. Edmunds, United Kingdom
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is really a motel which has potential. and is need of a refurb. Room was adequate if dated, cramped bathroom , noisy plumbing, no road noise, 'Restaurant' was a few tables in the bar, we were advised to eat out by receptionist who doubled as barmaid. The best part was the breakfast friendly staff and the tastiest scrambled egg... More 

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "spirito2", Thank you for taking the time to review our property. Please accept my sincere apologies that we fell bellow your expectations. I was pleased to read that you have enjoyed the breakfast and found the staff friendly. We hope to welcome you back in the future. Kind regards, Carlos Maio More 

Travelers are raving about these Aylesbury hotels

Birmingham, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 21, 2015

the rooms were huge spotless and the beds were so comfy - the hotel itself is very poor the bar area like a little shed with hardly any drinks to purchase - not a nice place to sit and chill with friends - the front reception area is in need of a refurb - the reception staff were unfriendly -... More 

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Chezzray19", Thank you for taking the time to review our property. as per our telephone conversation I have addressed all you points to my team. Your comments are important to us as we rely on you,our guest to tell us how we are doing and how we can better meet your needs. Once again my sincere apologies for failing... More 

Newmarket, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 21, 2015

Upon first glance, the setting for the hotel looks quite pleasant. Once through the front door though, the hotel looks tired and in need of refurbishment. The receptionist, also the duty manager was trying to be helpful i am sure, but with her dinner down her top and her general appearance to be desired, this added to the tired feel... More 

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Chris n", Thank you for sharing your experience with us, I am pleased to note that you have found our rooms of a good size, I would like to inform that we are replacing mattresses on a rolling programme, I am sorry that you were not in one of these rooms on this occasion. I apologise for the receptionist... More 

Le Cannet-des-Maures, France
Level Contributor
81 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 17, 2015

Old styled, clean, but needs restoration of rooms. To expensive, to less value for money. Nice surrounding in a nice neighborhood but, if I go back to Aylesbury (and I have to) I will take an other place to stay. WC badly flushing, bad Internet (I went for business), Very expensive and bad english breakfast although the nice black lady... More 

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "flyingbilly, Thank you for taking the time to write a review regarding your recent stay at the BEST WESTERN Garden Court Aylesbury. Please accept my sincere apologies that our bar/restaurant fell below your expectations and for the inconveniences caused with regards to the bathroom. Your feedback is important to us as this continually helps us improve the facilities and... More 

notnic
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed July 12, 2015

We booked when this was the holiday inn, has obviously recently changed hands and I would hope the new owners have plans to spruce it up. Friendly welcome, nice spacey room, lovely bed linen and towels. Tea making in rooms, notepad and pen, nice touch. Hotel is a little tired and dated however .. Handrail up to first floor felt... More 

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "notnic", Thank you for taking the time to write a review regarding your recent stay at the BEST WESTERN Garden Court Aylesbury. I was pleased to read that overall you had a pleasant stay, Please accept my apologies if our bar/restaurant fell bellow your expectations, your feedback is very important to us as this continually helps us improve the... More 

Richmond, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 6, 2015

Looking for a place to stay for one night in Aylesbury to visit friends. Found the Premier Inn and Travelodge to be full (which I found odd), but there were rooms available at this hotel. However, the cost of one night was £133! (inclusive of breakfast). I later found out on the day, the high cost, and the lack of... More 

Was this review helpful? Yes 1
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Christopherwk", Thank you for taking the time to post your review regarding your recent stay at the BEST WESTERN Garden Court Aylesbury and for joining the Best Western Rewards programme. Please accept my sincere apologies that we fell bellow your expectations and for the inconveniences this may have caused you during your stay. Your feedback is very important to... More 

Peterborough
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 30, 2015

The staff were very accommodating as we didn't arrive until 4am and the receptionist was very helpful, polite and patient as we were very tired. She didn't mind that at that time in the morning we wanted to order breakfast in bed. The bed was so very comfortable and the room was clean. The bathroom does need updating though as... More 

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Woodland5", Thank you very much for taking the time to write such a great review of your stay at the BEST WESTERN Garden Court Aylesbury.I am really happy that you enjoyed your visit so much and found the receptionist to be very helpfull. We hope to welcome you back in the near future for another great stay. Kind regards,... More 

1 review
5 of 5 stars Reviewed June 14, 2015

I booked this hotel as it was convenient for my friends engagement party at the Riverside Inn. Wow what a result it was perfect I am normally a hotels nightmare I like perfect and this hotel was just that for my needs. Excellent value for money. Clean spacious room. Bath and shower. Aircon. Tea and coffee in the room. Staff... More 

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Lovely", Thank you very much for taking the time to write such a great review regarding your stay. I am really happy that you enjoyed your visit so much and that you have recommended us. I will pass your comments onto the hotel team who will be delighted to hear this. We hope to be able to welcome you... More 

Newport, United Kingdom
1 review
2 of 5 stars Reviewed June 11, 2015

very clean, good room but limited bar and restaurant facilities. Staff friendly and try hard with the limited facilities available. evening Food not great however breakfast was good. Only one draft lager available and limited stock

Review collected in partnership with Best Western GB

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Clive P", Thank you for taking the time to review our property. I was glad to read that overall you had a great stay at the BEST WESTERN Garden Court Aylesbury. We hope to welcome you back in the near future. Kind regards, Carlos Maio More 

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