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BEST WESTERN Garden Court Aylesbury

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Buckingham Road | Watermead, Aylesbury HP19 0FY, England (Formerly Holiday Inn)
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BEST WESTERN Garden Court Aylesbury
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BEST WESTERN Garden Court Aylesbury
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125 reviews from our community

Traveler rating
    8
    25
    35
    34
    23
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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England
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The exterior photos of the hotel are misleading – the hotel is set back from a set of traffic lights on the A413. Thankfully the double glazing keeps out all traffic noise. Even with them open, the noise level is relatively low. The bedroom was all we needed for a one night stay. It had a comfortable bed, pillows and... More 

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "acrossthepondEngland", Thank you for taking the time to post your review regarding your recent stay at the BEST WESTERN Garden Court Aylesbury. Please accept my sincere apologies if this visit was not 100% satisfactory and for the inconveniences this may have caused during your stay. Your feedback is important to us as this continually helps us to improve the... More 

Darlington, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean hotel, friendly staff but rather basic really. Breakfast is very ordinary. Rooms were large and well equipped with free wifi when it wasn't down which happened on occasion. Car parking can be difficult due to gym next door but it is easy to find and access.

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Tim J", Thank you for your comments on trip advisor regarding your recent stay at the BEST WESTERN Garden Court Aylesbury. I was pleased to read that you have found our staff to be friendly. We hope to be able to welcome you back to the hotel in the future. Kind regards, Carlos Maio General Manager More 

Birmingham, United Kingdom
Top Contributor
70 reviews 70 reviews
29 hotel reviews
68 helpful votes 68 helpful votes
1 of 5 stars Reviewed February 25, 2015

Very tired hotel, rooms very cold, decor shabby and needs a lot of maintenance, bed sheets and pillow cases were dirty, nasty stains, bin not emptied in bathroom, heating doesnt heat room. Rooms very big though, service was ok when i requested anything, breakfast adequate.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "audittraveler", Thank you for taking the time to post a review regarding your recent stay at the BEST WESTERN Garden Court Aylesbury. Please accept my sincere apologies if this visit was not 100% satisfactory and for the inconveniences caused during your stay. Your feedback is very important to us as this continually helps to improve the facilities and guest... More 

Hamble Le Rice, United Kingdom
1 review
4 of 5 stars Reviewed February 23, 2015

There was confusion when we arrived about paying for the room when we'd already paid as well as our party size. The rooms are just as good as the other local hotels for a better price and plenty of free parking. The breakfast was adequate and the breakfast staff very helpful and polite.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Andrew P, Thank you for taking the time to review your recent stay at the BEST WESTERN Garden Court Aylesbury. I was pleased to read that you have found us to be value for money and have enjoyed your stay. We hope to be able to welcome you back to the hotel in the near future. Kind regards, Carlos... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 18, 2015

Easy to find and a large clean bedroom is all I can say about this hotel. The Restraunt is like a breakfast room. The food is dire, nothing fresh on the menu . The menu is very limited and EVERYTHING is cooked from frozen. I had a lettuce garnish with my starter and it was brown at the edges. A... More 

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C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "MalcomBunn", Thank you for taking the time to post your review regarding your recent stay at the BEST WESTERN Garden Court Aylesbury. I was pleased to read that you have found our rooms to be large and clean, please accept my sincere apologies for falling short of your expectations with regards to your dining experience and for the inconveniences... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 13, 2015

I was slightly worried about staying here having read the reviews, but I was actually very pleasantly surprised! Friendly staff, lovely big, clean room (with fully working hot shower!) and access to a gym, which was a nice added extra. The food was great, and the staff were very accommodating, swapping out different elements of the dinner to meet my... More 

Was this review helpful? Yes 1
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Becca S", Thank you very much for taking the time to write such a great review of your stay at the BEST WESTERN Garden Court Aylesbury. I am really happy that you you enjoyed your stay so much, found the personnel to be helpfull and that you have recommended us. We hope to welcome you back for another great... More 

Derby, United Kingdom
Top Contributor
645 reviews 645 reviews
70 hotel reviews
215 helpful votes 215 helpful votes
4 of 5 stars Reviewed January 22, 2015

This hotel is very well situated on the outskirts of Aylesbury, and easy to find. The receptionist was friendly and efficient. My room was surprisingly big, the bed was clean and comfortable, and the bathroom was also clean. I had no problems with the shower with almost instant hot water every time. The noise levels within the hotel are ok... More 

Was this review helpful? Yes 1
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Michael C", Thank you very much for sharing your experience with us, I am pleased to note that you have found our receptionist to be friendly and efficient, also that in general your room was comfortable and clean, my apologies with regards to the noisy air conditioning. Your comments are important to us, as we rely on you, our... More 

Senior Contributor
30 reviews 30 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 21, 2015

Stayed over on a Tuesday night for a business trip. The hotel was very clean, and the staff were good. Unfortunately that's where the positive things I have to say end. The decor is very outdated & needs improving. The food although it was cooked fine, was made with very cheap ingredients. In the morning, my shower would not run... More 

Was this review helpful? Yes 1
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Ben G", Thank you for taking the time to post your review regarding your recent stay at the Holiday Inn Garden Court Aylesbury. Please accept my sincere apologies if we fell bellow your expectations and for the inconvenience this may have caused you during your stay. Your feedback is important to us as this continually helps us improve the... More 

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