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BEST WESTERN Garden Court Aylesbury

3.0 of 5 Buckingham Road | Watermead, Aylesbury HP19 0FY, England (Formerly Holiday Inn)
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BEST WESTERN Garden Court Aylesbury
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BEST WESTERN Garden Court Aylesbury
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121 reviews from our community

Traveler rating
    8
    24
    34
    33
    22
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18
23
12
53
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hamble Le Rice, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

There was confusion when we arrived about paying for the room when we'd already paid as well as our party size. The rooms are just as good as the other local hotels for a better price and plenty of free parking. The breakfast was adequate and the breakfast staff very helpful and polite.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Andrew P, Thank you for taking the time to review your recent stay at the BEST WESTERN Garden Court Aylesbury. I was pleased to read that you have found us to be value for money and have enjoyed your stay. We hope to be able to welcome you back to the hotel in the near future. Kind regards, Carlos... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Easy to find and a large clean bedroom is all I can say about this hotel. The Restraunt is like a breakfast room. The food is dire, nothing fresh on the menu . The menu is very limited and EVERYTHING is cooked from frozen. I had a lettuce garnish with my starter and it was brown at the edges. A... More 

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "MalcomBunn", Thank you for taking the time to post your review regarding your recent stay at the BEST WESTERN Garden Court Aylesbury. I was pleased to read that you have found our rooms to be large and clean, please accept my sincere apologies for falling short of your expectations with regards to your dining experience and for the inconveniences... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was slightly worried about staying here having read the reviews, but I was actually very pleasantly surprised! Friendly staff, lovely big, clean room (with fully working hot shower!) and access to a gym, which was a nice added extra. The food was great, and the staff were very accommodating, swapping out different elements of the dinner to meet my... More 

Was this review helpful? Yes 1
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Becca S", Thank you very much for taking the time to write such a great review of your stay at the BEST WESTERN Garden Court Aylesbury. I am really happy that you you enjoyed your stay so much, found the personnel to be helpfull and that you have recommended us. We hope to welcome you back for another great... More 

Derby, United Kingdom
Top Contributor
553 reviews 553 reviews
71 hotel reviews
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed January 22, 2015

This hotel is very well situated on the outskirts of Aylesbury, and easy to find. The receptionist was friendly and efficient. My room was surprisingly big, the bed was clean and comfortable, and the bathroom was also clean. I had no problems with the shower with almost instant hot water every time. The noise levels within the hotel are ok... More 

Was this review helpful? Yes 1
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Michael C", Thank you very much for sharing your experience with us, I am pleased to note that you have found our receptionist to be friendly and efficient, also that in general your room was comfortable and clean, my apologies with regards to the noisy air conditioning. Your comments are important to us, as we rely on you, our... More 

Senior Contributor
29 reviews 29 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 21, 2015

Stayed over on a Tuesday night for a business trip. The hotel was very clean, and the staff were good. Unfortunately that's where the positive things I have to say end. The decor is very outdated & needs improving. The food although it was cooked fine, was made with very cheap ingredients. In the morning, my shower would not run... More 

Was this review helpful? Yes 1
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Ben G", Thank you for taking the time to post your review regarding your recent stay at the Holiday Inn Garden Court Aylesbury. Please accept my sincere apologies if we fell bellow your expectations and for the inconvenience this may have caused you during your stay. Your feedback is important to us as this continually helps us improve the... More 

Midlands
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 19, 2015

I had not realised that there were two Holiday Inns in Aylesbury and tried to check in at the wrong one. Thankfully, the Receptionist was fantastic and cancelled my original booking and changed it to the correct hotel and matched the price. Wow - effortless! The hotel is clean and as well presented as possible but is now looking tired.... More 

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Super Stu", Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and I wish to thank you all for your valuable comments. These are of great... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 15, 2015

Firstly I stay at IHG hotels for business a lot because they are modern, comfortable, clean and represent excellent value for money. This hotel I'm afraid to say is none of the above. The rooms are big but thats where it ends the contents are so dated it reminds me of the Faulty Towers tv series! The bar and restaurant... More 

Was this review helpful? Yes 1
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Graham S", Thank you for posting your review regarding your recent stay at the Holiday Inn Garden Court Aylesbury. Please accept my sincere apologies if this visit was not 100% satisfactory and for the inconveniences this may have caused during your stay. Your feedback is important to us as this continually helps us to improve the facilities and guest... More 

Jersey, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 8, 2014

Organisations spend a lot of money in building reputations and maintaining them, sadly it only takes one or two negatives to trash all of that good work. I and several of my colleagues have been coming to this hotel on a regular basis for the past few years and have watched as it slowly deteriorates. On this occasion, I was... More 

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "LXX_Nav", Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try harder to provide not just good value but comfortable, clean and friendly accommodation. Please accept our sincere apologies fo falling short short of your expectations. Your comments are important to the success of our organization,... More 

1 review
1 of 5 stars Reviewed December 1, 2014

My Wife and I stayed at the Holiday Inn Garden Court hotel last Saturday night. Room cost on website only £85.00 for 2 people. On arrival there was no hello or friendly welcome, just a miserable looking blonde receptionist that grunted something that resembled 'awight' at us. We had to give our bank card details and was told a payment... More 

Was this review helpful? Yes
C M, General Manager at BEST WESTERN Garden Court Aylesbury, responded to this review

Dear "Djhoody H", Thank you for taking the time to review our property. As per my response to the previous review from your wife, once again please accept my sincere apologies for falling short of your expectations. Your comments are important to the success of our organization, as we rely on you, our guest to tell us how we are... More 

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Additional Information about BEST WESTERN Garden Court Aylesbury

Address: Buckingham Road | Watermead, Aylesbury HP19 0FY, England (Formerly Holiday Inn)
Phone Number:
Location: United Kingdom > England > Buckinghamshire > Aylesbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Garden Court Aylesbury 3*
Number of rooms: 40
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Also Known As:
Holiday Inn Garden Court Hotel Aylesbury
Holiday Inn Aylesbury
Aylesbury Holiday Inn

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