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All 85 Bristol hotels

Portland Apartments

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30-36 Upper York Street, Bristol BS2 8QN, England
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Ranked #60 of 85 Hotels in Bristol
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7 reviews from our community

Traveler rating
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    3
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3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Salisbury
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 16, 2014

I can't speak highly enough of Portland Brown. Both Archfield and Hotwells apartments were top draw and the reservation staff were always helpful. The accommodation is of high quality and a joy to stay in.

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Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed March 3, 2013

Stayed at Archfield Apartments on a visit to Bristol late Feb this year and thoroughly enjoyed the experience . Friendly , helpful service and nothing was a problem The Apartment we stayed in was spacious , clean , well appointed and just a really nice place to stay jane & Tom

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Dublin, Ireland
Contributor
18 reviews 18 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 11, 2013

I booked Portland Apartments through booking.com after Christmas for a weekend in February. I received confirmation of the booking which was Portland Apartments in Archfield Road, Bristol, which were adjacent to my sisters accommodation who i was paying a surprise birthday visit. The week in which I was travelling I received an email looking for my billing address - I... More

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Nikki B, General Manager at Portland Apartments, responded to this review

I have just read your comments and I am extremely sorry that your experience with Portland Apartments has been less than satisfactory. Despite everything you mention, customer satisfaction is of paramount importance to us. I apologise we have only just seen your comments but unfortunately due to the nature of the majority of our bookings being corporate, Tripadvisor is not... More

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 1, 2012

I recommended the Archfield Road apartments to my sister and her young family for a weekend celebration as I live very close. 4 days before they arrived, they called to find out what the checking in process was and were promptly told they had been moved to Hotwells. When asking when they were going to be told about this change... More

Was this review helpful? Yes 1
Nikki B, General Manager at Portland Apartments, responded to this review

I am extremely sorry that your weekend celebration was hampered by moving you to an alternative apartment. I am equally sorry that you found out by contacting us and you were left feeling disappointed and frustrated. I have noted that there are a few cases of this having been reported now which is simply unacceptable. We have taken measures to... More

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 7, 2011

I have stayed in these apartments once out of 4 times of booking. The first stay was pleasant. However, each subsequent booking has fallen through thanks to Portland Apartments failure to honour my reservation! The first time was due to a broken boiler, the second a leaking roof, the third a customer extending... there was always a reason of course,... More

Was this review helpful? Yes 4
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 23, 2011

First of all, this is an apartment more than a hotel.There is no lobby or concierge onsite. After a bit of a rocky start when I arrived I realised the owner was very anxious to make good on an overlooked/ignored request and she has bent over backwards to make my stay a nice one. You are welcomed with a bottle... More

Was this review helpful? Yes 1
Cambridge, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 28, 2010

We never actually stayed in these apartments. I booked a month before for the Archfield Road apartments. I contacted Portland Apartments 2 weeks prior to our arrival to check on the booking as I had not heard anything. I was told we would receive an email a few days before our stay. We received the email on the Tuesday before... More

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Additional Information about Portland Apartments

Address: 30-36 Upper York Street, Bristol BS2 8QN, England
Location: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Kitchenette
Hotel Style:
Ranked #60 of 85 Hotels in Bristol
Price Range (Based on Average Rates): $
Number of rooms: 23

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