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Mercure Bristol Holland House Hotel & Spa

Redcliffe Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
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1 room 1 guest
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Mercure Bristol Holland House Hotel & Spa
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1,713 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (289)
Date | Rating
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  • All months
    (1713)
  • Mar-May only
    (451)
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    (540)
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Brisbane, Australia
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed yesterday NEW

Expectations were high so.....! We went to Bristol to visit my daughter, so we chose to stay in the Mercury, they messed up the booking and would not accept they screwed it up so we had to book again which didn't put us in a good place, so we arrived at 6:30, checked, got all the keys and went to... More 

Was this review helpful? Yes 1
Hertford, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were 3 friends on an annual break together. The room and beds were very comfortable for 3 in a room. I chose this hotel because it was a Spa. This is totally misleading. It had a tiny pool full of children but no sauna, steam room or jacuzzi, which in my opinion constitutes a Spa hotel. It should remove... More 

Was this review helpful? Yes
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for taking the time to tell us about your stay at the Mercure Bristol Holland House, I am delighted that you were pleased with our central location. Please accept my sincerest apologies regrading your disappointment in our lack or sauna and jacuzzi. In the main hotel we have the swimming pool and gym suite for all of our... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I was really impressed with my visit at the Mercure Bristol. We were a group of 7 for a hen party. The room I was in was a really large size as it had 2 double beds. The bathroom was very modern and spacious. The breakfast, which was included, was very tasty, however they couldn't seat us together initially as... More 

Was this review helpful? Yes
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. I am delighted that you were pleased with you room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Merthyr Tydfil, United Kingdom
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is perfectly placed for a city trip! Everything is in walking distance, especially the beautiful harbour area, full of bars and restaurants! It is also only about a 15 minute walk from the hippodrome and colston hall. It is about 5/10 minutes from temple meads train station. Lovely, comfy room, beds were king sized and the bedding was... More 

Was this review helpful? Yes
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. i am delighted that you enjoyed exploring Bristol and found our staff so attentive and friendly. I am sure that this feedback will serve as an encouragement to all of our staff as... More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Came here on Saturday 22nd August to celebrate our Silver Wedding Anniversary...... when we checked in, the girl on reception congratulated us , which was a nice touch ..... On entering our " privilege" room, there was a pair of swans made of towels sitting on our bed with a box of chocolates & a personal note congratulating us!!!!! What... More 

Was this review helpful? Yes
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. I am delighted that you enjoyed your wedding anniversary stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please not for future stays we also have a 'menu of the day'... More 

Worcester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is EXCELLENT for families. The family rooms with 2 double beds have loads of room, with 2 chairs, table and a desk. VERY child friendly members of staff. Great location for getting to attractions, either by car or by foot. Parking not an issue, and price not unreasonable considering central bristol. Execllent stay, would stay again. THANK YOU!

Was this review helpful? Yes
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you very much for you kind comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. I am delighted to read that your family had such a nice stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an... More 

Oxford, United Kingdom
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited here in August 2015 with 19 people for my friends Hen Weekend. The staff were well organised with our large group, room keys and menu choices for the evening were ready and waiting for us at the desk upon arrival. Room was large and very clean. Zircon helped as windows couldn't be opened. We had dinner in the hotel,... More 

Was this review helpful? Yes
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. I am delighted that you enjoyed celebrating your friends hen weekend with us i apologise that you were disappointed in our lack of sauna and steam room. We are described as a spa... More 

Winchester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked a double room for one nights stay (Friday). The room was £85 on an offer (usually £100) and we picked this because it listed gym and swim facilities. The hotel has a nice lobby area, looks modern and welcoming. The room itself was clean and had plenty of space but given the price tag I had expected more... More 

Was this review helpful? Yes
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for taking the time to tell us about your stay at the Mercure Bristol Holland House, i am pleased to read that you found the hotel modern and welcoming. However i am very disappointed that your experience did not meet your expectations. Please allow me to express my sincerest apologies regarding the problems you encountered during your visit,... More 

United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

One night stay in a 'privilege'/superior double room. Kingsize bed, robes and slippers, free water and soft drinks, Nespresso machine (which was a bit dodgy in my room), nice toiletries, newspaper in the morning. Didn't try the wifi. Scrupulously clean room. The bathroom was great with a large freestanding bath, plus separate shower, plenty of towels. Staff were friendly and... More 

Was this review helpful? Yes 1
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you very much for your kind comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. I will share your comments regarding a swimsuit dryer with our Spa manager. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good hotel for the train station. Clean and up to date decor. Lovely buffet breakfast. Rooms were comfy but a little hot. Nice sized bathroom and shower. 15 min walk from water front but about 20 minute walk to cabots circus and broadmead but not a problem to walk. Did have to wait for our rooms to be ready even... More 

Was this review helpful? Yes
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please accept my apologies regarding the delay with your check in. I am sure that this feedback will serve as an encouragement to all of... More 

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