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Mercure Bristol Holland House Hotel & Spa

Redcliffe Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
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Mercure Bristol Holland House Hotel & Spa
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Mercure Bristol Holland House Hotel & Spa
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1,576 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Iver, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for one night whilst visiting Bristol. This is a good hotel, our room was clean apart from the Nespresso machine which had a foul smelling liquid in the water jug - shame housekeeping missed it. The hotel could do with an additional toaster in the breakfast room and deal with the anaemic looking bacon! Otherwise a very enjoyable stay.

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lititz Pennsylvania, USA
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

we were staying at the hotel and I had a health problem went by ambulance to the hospital the staff was wonderful with their help for my wife. they helped with phones and cabs and extending our stay. The property is well maintained and the rooms are very nice. Housekeeping does a good job and all the meals we ate... More 

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Worcestershire, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Really nice hotel. Pleasant staff and an ideal walking distance to Temple Meads. Didn't use the pool but would come back again. B&B next door did a fantastic breakfast until 11.30. Photos on the website captured the look perfectly. Would recommend.

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Devon, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was only here for one night for work, but it was perfect for my needs - a great sized room, with modern en-suite facilities. There was also a separate area for working and a dressing table with good mirror and lighting. New USB sockets made it simple to charges phone/iPad etc, and Wifi was free, easy to set up... More 

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Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

It is a pleasure to receive positive feedback. I am delighted to read that you have enjoyed your stay at the Mercure Bristol Holland House Hotel& Spa. Our rooms and public areas just been recently redesigned, and I am glad to read that you appreciate the new devices such as USB sockets. I can guarantee you that your comments will... More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Our daughter lives with her family in Bristol and we'd prefer to stay in a hotel when we come to visit her. We are very pleased to have found this hotel- actually we love it!!! We stayed for two nights and immediately booked our next stay with the hotel for Easter. This time we are staying for 2 days and... More 

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Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for your kind comments and feedback regarding your visits to the Mercure Bristol Holland House Hotel& Spa. I am delighted to read that you have enjoyed your last with us. We are looking forward to welcome you back for another enjoyable stay. Kind Regards, Marion ETIENNE Guest Relations Manager More 

Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Recently stayed at the hotel for two nights on a business trip. When I first arrived I had to wait over 20mins to check in which after a 3 hour drive I was less then impressed about. Took the lift to the 4th floor, beware the lift does a strange shake in-between the 3rd and 4th floor felt almost like... More 

Was this review helpful? Yes 2
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for taking the time to share your experience at the Mercure Bristol Holland Hotel& Spa. I am delighted that you felt that our restaurant team member were helpful, and I can confirm that your comments have been shared with the team. However, I am sorry to read that your room expectations were not met on this occasion. Our... More 

Chelmsford, United Kingdom
Top Contributor
75 reviews 75 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a week on business and found the Hotel met all my requirements. Staff on reception were friendly and helpful. I ate in the restaurant a couple of times during my stay, it does get very busy so you might have some time between courses, but that wasn't a problem. Due to the location it is only a... More 

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Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for sharing your experience at the Mercure Bristol Holland House Hotel& Spa. It is always a pleasure to receive positive feedback. I can confirm that your kind comments have been shared with our team, and will serve as an encouragement for their continuous effort to satisfy our guest. We hope having the pleasure to welcome you back at... More 

2 reviews
3 of 5 stars Reviewed 4 days ago NEW

I and a group of friends stayed in this hotel last weekend as part of a hen weekend. First off - i just want to get this off my chest - it says it has a Spa - the hotel only has a pool and in a seperate building which you walk through the car park to get to &... More 

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Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for sharing your experience at the Mercure Bristol Holland House Hotel& Spa. I am sorry to read that you were disappointed with our spa facilities. In addition, I can confirm that your comments regarding the bathroom cleanliness have been shared with our housekeeping team to avoid similar incidents. However, it is a pleasure to read that you have... More 

market harborough
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed in the hotel at the weekend as I took my hubby to Bristol for his 40th birthday. Most of my family also stayed. Hotel was fine, service was good staff were friendly, at reception in the bar and at breakfast. The breakfast was ok, as with any hot buffet the food can be hit and miss. On my... More 

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MercureBristolHH, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for taking the time to write a review following your stay with us. Thank you for your kind comments regarding our team. My apologies in regards to the quality issues during breakfast, I will certainly follow this up with our Head Chef as this is not up to our normal standard we pride ourselves on. I do hope... More 

Crickhowell, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed at the Mercure Hotel on a Hen weekend, and as the hotel was included in an organised Hen Party package, I was merely expecting a Travelodge or something similar for us to sleep in. I was VERY pleasantly surprised! The Mercure has a beautifully bright and modern interior, with very helpful, polite staff. The bedrooms were spacious... More 

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MercureBristolHH, Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am delighted that you had a... More 

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