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Mercure Bristol Holland House Hotel & Spa

Redcliffe Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
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Mercure Bristol Holland House Hotel & Spa
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Mercure Bristol Holland House Hotel & Spa
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1,666 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rockville, Maryland
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We arrived late and tired, but the hotel staff stayed up to quickly get us all into our rooms. The staff were excellent, and I really appreciated the beautiful grounds for my morning walks. Breakfast was a buffet, well stocked with good food.

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2 reviews
3 of 5 stars Reviewed yesterday NEW

I have stayed here loads of times on business more than 10 times put it that way and every time in the morning at breakfast I have to order my tea and poached eggs at least twice and its takes on average 15mins just to get a cup of tea It's not busy about a 1/3 full. Ruins what could... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Hotel facilities are excellent. Stayed on a brilliant deal including dinner, bed and breakfast and a spa treatment . The staff were excellent, especially Patrick and his team in the Restaurant. Food was very good - a free drinks voucher was a bonus! Huge double double well furnished bedroom, a nice but small swimming pool. Only drawback is that changing... More 

Was this review helpful? Yes 1
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback, I am please to read that you enjoyed our popular spa reviver package and took advantage of our central location. Thank you again for sharing your experience, and we hope your next visit will... More 

London, United Kingdom
Level Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Lovely large room! Two queen sized beds, big TV, nice bathroom with large shower. We enjoyed this quiet hotel and had a good sleep. Big windows but sensible curtains that kept the light out well. We enjoyed a swim in the 'fitness pool' (no lifeguard, so under 16's must be accompanied. I hadn't read the blurb properly and was expecting... More 

Was this review helpful? Yes
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for the great review of the Mercure Holland House! I am pleased to read that you enjoyed yours stay with us and found your room so spacious. I am also glad enjoyed our breakfast buffet and there were plenty of options for a gluten free diet. Thank you again for your kind feedback ,We look forward to welcoming... More 

5 of 5 stars Reviewed 4 days ago NEW

What can I say? Arrived on Friday and when I walked into my room I realised it didn't have a bath so I requested a room change with a bath which they happily gave me free of charge even though the new room I got was classed as a suite. The room was spotless, comfortable and very modern. The bed... More 

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Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am delighted to read that we could give you a room with a bath and you found it so spotless and modern. The bars... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Went for a weekend break and hotel was lovely. Rooms are huge and beds are comfy. Very clean and good size rooms. Big windows and vert lighy rooms. Staff are very friendly and helpful. Lovely hotel. Would def recommend it to anyone.

Was this review helpful? Yes
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for leaving such a positive review after you recent weekend break at Mercure Holland House Bristol. I am pleased to read you found the rooms so light and spacious, I will pass on your comments to the departmental managers regarding the friendly and helpful service you received. It is also a pleasure to read that you would recommend... More 

wolverhampton
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I'm currently staying at this hotel for 2 nights for my wedding anniversary. We had a really good deal and because of our anniversary they have upgraded us to the privilege room free of charge! The staff and hotel are first class. The rooms are lovely, very clean and spacious. The only rip off is the parking at £13 a... More 

Was this review helpful? Yes
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for your kind review of the Mercure Holland House. I am delighted to read that you enjoyed your anniversary with us and found our newly renovated privilege rooms so clean and comfortable. On your next visit please ask about becoming a Le Club member so you can collect points on all your stays with Accor. Thank you again... More 

Cardigan, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my husband on a mini break away! Not easy to find ( our fault) but once checked in, it was excellent. Very close to everything, lovely walk into city centre. Breakfast was ok, think it had been a very busy weekend zany the food wasn't replenished very quickly. Apart from that, all good!

Was this review helpful? Yes
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel And Spa. I am please to read that you described your stay as "excellent" , I will share your comments regarding breakfast with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Bolton, United Kingdom
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed he a few times over the last few months without any issues. Check in is quick and efficient and the standard rooms are fine. Now the renovations are complete the dining area is huge and it's nice to have the option of eating in a more bar/bistro type setting if you want. The only issue with the new... More 

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Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for taking the time to write us a review regarding your recent stay, it is a pleasure to read feedback from one of our regular guests. I have forwarded your comments regarding the new lay out to the restaurant manager. It Is extremely helpful for us to have guests opinion after a refurbishment. I am delighted to read... More 

Sydney
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location The hotel is walking distance to shops restaurants pubs and entertainment. Rooms are a good size and well maintained. Pool adequate for me. Restaurant suitable for business, family, or solo diners. The night I dined there was a trainee in the kitchen and that caused delays. It didn't concern me but other diners did wait a long time... More 

Was this review helpful? Yes
Marion E, Guest Relations Manager at Mercure Bristol Holland House Hotel & Spa, responded to this review

Thank you for your kind review regarding your stay at the Mercure Bristol Holland House Hotel And Spa. It is always a pleasure to receive positive feedback. I have passed your comments to the restaurant manager regarding the speed of service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

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