We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 85 Bristol hotels

Mercure Bristol Holland House Hotel

4.0 of 5 Hotel   |   Redcliffe Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
Hotel amenities
Save Saved
You added Mercure Bristol Holland House Hotel to your Saves list
Mercure Bristol Holland House Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
75%
Ranked #25 of 85 hotels in Bristol
A recent review
4 of 5 stars reviewed today
Jim B Hove
  • Overview
  • Reviews (1,297)
  • Photos (137)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (205)
  • Location
  • More
true
Write a Review

1,297 people have reviewed this hotel

Traveler rating
    423
    548
    217
    83
    26
See reviews for
196
513
97
260
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hove
Top Contributor
159 reviews 159 reviews
52 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed today NEW

The hotel is well situated for getting around Bristol, but if you arrive by car be warned car parking is very limited. Surprisingly the smaller of their two car parks often is easier to use. Rooms were fine and well cleaned. Corridor outside of room a little musty. Rest of public areas good. Bar area was fine but needs a... More

Was this review helpful? Yes
Manchester
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked last minute for the August bank holiday weekend for a return visit. We'd been before a few years back and like the hotel, its facilities and location. The staff were very good and we enjoyed a dip in the (very warm pool) with our toddler. Breakfast was also fine and overall for the rates we paid for a... More

Was this review helpful? Yes
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for your positive comments regarding your stay at the Mercure Bristol Holland House Hotel &Spa. It is always a pleasure to receive positive feedback. am happy to inform you that the hotel rooms are being refurbished this year, which I am sure will be more satisfying. We appreciate your feedback, and I hope that you will give us... More

Nottingham
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

I am an Accor gold card holder staying for 3 nights in a privilege room No free drinks voucher offered at receptiion Reception staff pretty unfriendly, no real welcome and not asked whether we had had a good stay Biscuits not refilled on a daily basis Not sure what enhanced toiletries were, seemed to be bog standard stuff supplied at... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for taking the time to tell us about your stay at the Mercure Bristol Holland House, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important... More

Varteg, null, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Booked executive room for sunday 24th august. spotlessly clean. absolutely fab. would definitely recommend this hotel. 10 minute walk to the waterfront and shops. staff were very professional and friendly. loved it.

Was this review helpful? Yes 1
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for your positive comments regarding your stay at the Mercure Bristol Holland House Hotel &Spa. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Regards, More

Nuneaton, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stay here as we were visiting family. The bar area was very clean and a good selection of spirits etc. The room was very clean and tidy.The hotel staff are very helpful and nothing ever seems to be too much trouble.

Was this review helpful? Yes 1
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for your positive comments regarding your stay at the Mercure Bristol Holland House Hotel &Spa. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Regards, More

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Lovely modern reception that would have been more appreciated if the car park didn't take us through the back entrance to the hotel Reception staff efficient, informative & friendly Room ok, noticeably worn with dirty skirting boards & door frames which was a shame as it seemed fairly clean elsewhere- few lessons for cleaning staff in wiping the obvious woodwork... More

Was this review helpful? Yes
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

We very much appreciate your comments regarding your stay at Mercure Bristol Holland House. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please note... More

Cardiff, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Good location with the hotel being about 10mins walk to welshback and the main harbourside area where there are lots of restaurants and bars. Check in and check out were smooth - with staff being very polite and friendly both times. Hotel looked clean and well looked after. Our room (435) disappointed us - it looked quite run down. Black... More

Was this review helpful? Yes
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for taking the time to tell us about your stay at the Mercure Bristol Holland House, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I am happy to inform you that the hotel rooms are being refurbished this year, which I am sure... More

southport
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is an old insurance building and therefore the layout feels like one in places,to get to room 504 you leave the lift (from reception) on floor 5 and are directed through two event rooms,one of which had a wedding anniversary party going on and we were thought of as guests,being given £250 each in fake gambling money.Signage needs... More

Was this review helpful? Yes
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for your feedback following your visit to the Mercure Bristol Holland House Hotel & Spa. Please accept my apologies for the issues you highlighted. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope that you will give us the opportunity... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Very good location to the city centre and train station. Good sized rooms. Gym/pool very good. We got a good winter deal of 120 for 2 nights. Would recommend staying. Could do with more selection of cocktails.

Was this review helpful? Yes
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for your positive comments regarding your stay at the Mercure Bristol Holland House Hotel &Spa. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Fantastic hotel - got a fantastic rate through laterooms, comfy beds, impeccably clean rooms, lovely shower, easy walk into the centre and staff were all fantastic - receptionist lovely and very helpful, but especially Gonzalo in the bar - the most hospitable hotelier I have met in a long time - this guy should get a raise!! Come and stay... More

Was this review helpful? Yes
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

We very much appreciate your comments regarding your stay at Mercure Bristol Holland House. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Gonzalo. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Owners: What's your side of the story?
If you own or manage Mercure Bristol Holland House Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mercure Bristol Holland House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Bristol Holland House Hotel

Address: Redcliffe Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Bristol Holland House Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Hotels.com, Tingo, getaroom.com, BookingOdigeoWL, TripOnline SA, ACCOR, Otel, Agoda and Venere so you can book your Mercure Bristol Holland House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Holland House Bristol Hotel Bristol
Mercure Holland Hotel Bristol
Accor Holland Hotel Bristol

137 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (125)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (54)
Viewed
Pool/beach area (3)
Viewed
Bathroom (16)
Viewed
Dining (7)
Viewed
View from room (6)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Dining (4)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (4)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Bristol with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#12 Business Hotel in Bristol #13 Luxury Hotel in Bristol #21 Romantic Hotel in Bristol #22 Family Hotel in Bristol
Hotel Class
Official Description (provided by the hotel)
A luxury 4 star Bristol hotel in the City Centre. Just 10 minutes walk from Bristol Temple Meads train station and 20 minutes drive from Bristol International Airport. Located within minutes of Broadmead shopping centre, Cabot Circus and Bristol harbour. 275 en-suite rooms, the stylish Phoenix restaurant and bar, fitness suite, swimming pool and spa. WiFi wireless Internet access available. ... more   less 
Number of rooms
275

Questions & Answers

Questions? Get answers from Mercure Bristol Holland House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer