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All 85 Bristol hotels

Mercure Bristol Holland House Hotel

4.0 of 5 Hotel   |   Redcliffe Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
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Ranked #25 of 85 hotels in Bristol
A recent review
4 of 5 stars reviewed yesterday
Phil B Harpenden, United Kingdom
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1,304 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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English first
Harpenden, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is in a good location. The reception staff were very friendly, knowledgable and welcoming. One gentleman recommended M-Shed and SS Great Britain, giving us directions. It was a great recommendation as M-Shed had a Wallace and Gromit exhibition which totally entranced our eight year old. The breakfasts were excellent and the room we had was fine for the... More

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Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here for one night while I was attending a conference. Staff were friendly and efficient. I arrived a bit early and was able to put my luggage in my room straight away. Room was large, well equipped and comfortable. The three window design added to the spacious feel. Facilities were good. Nice shower and tv. Free wifi was... More

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Aylesbury
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for one night as part of a hen party, check in was very quick, our room was very clean and well equipt. The breakfast food was very nice and fresh but the restaurant was extremely busy and there was few staff around to assist people. I didn't use the pool but those who did were pleased with... More

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I came as part of a hen party. The staff were very friendly and helpful and the food in the was very good. I didn't stay at the hotel but the rooms were clean stylist. Unfortunately the facial that I had in the spa gave me a headache and doesn't sound like it was done correctly.

Was this review helpful? Yes
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for your feedback following your visit to the Mercure Bristol Holland House Hotel & Spa. Please accept my apologies for the issues you highlighted. These points will be addressed with the Departmental Managers concerned. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to us. I hope that... More

Hove
Top Contributor
161 reviews 161 reviews
52 hotel reviews
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is well situated for getting around Bristol, but if you arrive by car be warned car parking is very limited. Surprisingly the smaller of their two car parks often is easier to use. Rooms were fine and well cleaned. Corridor outside of room a little musty. Rest of public areas good. Bar area was fine but needs a... More

Was this review helpful? Yes
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

We very much appreciate your comments regarding your stay at Mercure Bristol Holland House. It is always a pleasure to receive positive feedback. Please note that our rooms are now being refurbished, which should solve the issues mentioned in your feedback Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the... More

Manchester
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked last minute for the August bank holiday weekend for a return visit. We'd been before a few years back and like the hotel, its facilities and location. The staff were very good and we enjoyed a dip in the (very warm pool) with our toddler. Breakfast was also fine and overall for the rates we paid for a... More

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Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for your positive comments regarding your stay at the Mercure Bristol Holland House Hotel &Spa. It is always a pleasure to receive positive feedback. am happy to inform you that the hotel rooms are being refurbished this year, which I am sure will be more satisfying. We appreciate your feedback, and I hope that you will give us... More

Nottingham
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I am an Accor gold card holder staying for 3 nights in a privilege room No free drinks voucher offered at receptiion Reception staff pretty unfriendly, no real welcome and not asked whether we had had a good stay Biscuits not refilled on a daily basis Not sure what enhanced toiletries were, seemed to be bog standard stuff supplied at... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for taking the time to tell us about your stay at the Mercure Bristol Holland House, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important... More

Varteg, null, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Booked executive room for sunday 24th august. spotlessly clean. absolutely fab. would definitely recommend this hotel. 10 minute walk to the waterfront and shops. staff were very professional and friendly. loved it.

Was this review helpful? Yes 1
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for your positive comments regarding your stay at the Mercure Bristol Holland House Hotel &Spa. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Regards, More

Nuneaton, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stay here as we were visiting family. The bar area was very clean and a good selection of spirits etc. The room was very clean and tidy.The hotel staff are very helpful and nothing ever seems to be too much trouble.

Was this review helpful? Yes 1
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for your positive comments regarding your stay at the Mercure Bristol Holland House Hotel &Spa. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Regards, More

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Lovely modern reception that would have been more appreciated if the car park didn't take us through the back entrance to the hotel Reception staff efficient, informative & friendly Room ok, noticeably worn with dirty skirting boards & door frames which was a shame as it seemed fairly clean elsewhere- few lessons for cleaning staff in wiping the obvious woodwork... More

Was this review helpful? Yes
Marion E, Front Office Manager at Mercure Bristol Holland House Hotel, responded to this review

We very much appreciate your comments regarding your stay at Mercure Bristol Holland House. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please note... More

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Additional Information about Mercure Bristol Holland House Hotel

Address: Redcliffe Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Bristol Holland House Hotel 4*
Reservation Options:
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Also Known As:
Mercure Holland House Bristol Hotel Bristol
Mercure Holland Hotel Bristol
Accor Holland Hotel Bristol

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#12 Luxury Hotel in Bristol #12 Business Hotel in Bristol #21 Romantic Hotel in Bristol #22 Family Hotel in Bristol
Hotel Class
Official Description (provided by the hotel)
A luxury 4 star Bristol hotel in the City Centre. Just 10 minutes walk from Bristol Temple Meads train station and 20 minutes drive from Bristol International Airport. Located within minutes of Broadmead shopping centre, Cabot Circus and Bristol harbour. 275 en-suite rooms, the stylish Phoenix restaurant and bar, fitness suite, swimming pool and spa. WiFi wireless Internet access available. ... more   less 
Number of rooms
275

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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