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All 86 Bristol hotels

Mercure Bristol Holland House Hotel

4.0 of 5 Hotel   |   Redcliffe Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
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Mercure Bristol Holland House Hotel
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76%
Ranked #24 of 86 hotels in Bristol
A recent review
3 of 5 stars reviewed 2 days ago
katoxbroad Merthyr Tydfil
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1,241 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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English first
Merthyr Tydfil
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for the Harbour Festival. Booked at short notice and was quite impressed with the price for a family room with two double beds. This is such a luxury for a family rather than pull out beds and sofa beds. Room was very clean, smart, quiet, nice and dark and we all slept well. My issues though are firstly... More

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Taunton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed in a 'Privilege' room as the last time we stayed at this hotel, the bathroom smelt rather unsanitary in the wee hours so they gave us a free upgrade for the next time. This time was okay although the staff were difficult to understand at times, we had to wait at a dirty table for breakfast as that... More

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We only stayed here for a night while we were on a tour. The location was fantastic and the hotel facilities were very good. The room we had was very comfortable and was one of the better rooms we stayed in on our United Kingdom journey. It conveniently had a restaurant for us to have a meal as we arrived... More

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Redditch
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Arrived at this hotel early evening and was greeted with a welcome smile, reception was very efficient at getting me checked in and in a matter of minutes I was off to my room and wow.... The room was very smart with a contemporary feeling and a amazing view. The furnishing were extremely clean and well presented including a very... More

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1 review
2 of 5 stars Reviewed 6 days ago NEW

hotel ok booked in to reception who informed me that we had to pay £12 to keep the car on the hotel carpark. If you do not pay then you have to find street parking. They need to put car parking charging on their web site and the cost. There was also a large coach party bookings ehen we were... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My partner and I stayed at the Mercure Bristol Holland House for three nights. Four things wrong: 1. When we were checked in they gave us the pass keys. Nothing unusual there of course but when we went to the room we found that a guest was already staying in that room. Fortunately they weren't actually in the room at... More

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Bicester
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

First impressions were good on arrival,large car park and welcoming staff.Then things started to change.The room had a dirty towel on the floor in the bathroom,only 1 milk carton and 1 tea bag this was put right on request.Went to put something in the safe and found it bolted on to the floor and had to go on hands and... More

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MercureBristolHH, Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for taking the time to tell us about your stay at the Mercure Bristol Holland House, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important... More

1 review
4 of 5 stars Reviewed 1 week ago

being a regular guest I was warned on check in that the restaurant would be bombed do to two large tour parties having checked in. I suggested room service and was told that would be a good idea. I probebly forgot the tray charge but thought under teh circumstances it would be waived. You guessed right it wasnt. Good up... More

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MercureBristolHH, Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for your feedback following your visit to the Mercure Bristol Holland House Hotel & Spa. Please accept my sincere apologies for the issues you raised. These points will be addressed with the Departmental Managers concerned. Kind Regards, Karin Snoek - Operations Mnaager More

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Additional Information about Mercure Bristol Holland House Hotel

Address: Redcliffe Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Bristol Holland House Hotel 4*
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Also Known As:
Mercure Holland House Bristol Hotel Bristol
Mercure Holland Hotel Bristol
Accor Holland Hotel Bristol

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#12 Business Hotel in Bristol #12 Luxury Hotel in Bristol #21 Romantic Hotel in Bristol #22 Family Hotel in Bristol
Hotel Class
Official Description (provided by the hotel)
A luxury 4 star Bristol hotel in the City Centre. Just 10 minutes walk from Bristol Temple Meads train station and 20 minutes drive from Bristol International Airport. Located within minutes of Broadmead shopping centre, Cabot Circus and Bristol harbour. 275 en-suite rooms, the stylish Phoenix restaurant and bar, fitness suite, swimming pool and spa. WiFi wireless Internet access available. ... more   less 
Number of rooms
275

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