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All 88 Bristol hotels

Mercure Bristol Holland House Hotel

4.0 of 5 Hotel   |   Redcliffe Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
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Mercure Bristol Holland House Hotel
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76%
Ranked #22 of 88 hotels in Bristol
Certificate of Excellence 2013
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1,153 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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English first
Altrincham
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was once an office block so it isn't all that appealing from the outside. However, it is very modern inside and has everything you need for a short city break. As it was a special birthday weekend I had booked a superior room which was lovely with a king size bed, complimentary soft drinks, water and newspaper. Our... More

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Worcester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Paid extra for the Privilege room and was amazed - you could have fit 2 rooms into one and a roll-top bath in the ensuite. Shame I wasn't there long enough to enjoy it! Good location and good brekkie. Wifi no problem and a nice bar. Barman very friendly which makes a difference. One disappointment - the room lighting was... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our room was very good, but i cant say it was the best 4*mercure hotel i ever been. I cant find any hair drier in the room. But this hotel allow you to check in early and late check out. I went to bristol for a party, for sure will end up waking up on the next morning. Unfortunately they... More

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Yeovil, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 1 night on 5 April 2014 for our first wedding anniversary. Nice big clean room and ideal location for the habourside, shopping centres are about 10 minutes walk and breakfast is great. There was alot of hen and stag parties staying so probably not a great hotel to use if you have children with you. Would be nice... More

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Glasgow, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

DO NOT STAY IN THIS HOTEL AT THE WEEKEND UNLESS YOU ARE PART OF A HEN NIGHT! My wife and I stayed for three nights Friday - Sunday when visiting our daughter in Bristol in early April 14. From the name t -shirts at breakfast I would estimate that there was at least ten different hen parties staying at the... More

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Zowie O, Manager at Mercure Bristol Holland House Hotel, responded to this review

I can see that you were overwhelmed by the volume of hen parties at the hotel during your stay - we did have quite a few groups at the hotel that time, but that is something that is seen in many city hotels during a weekend. During the week the hotel is mainly used by business guests then of course... More

Kingston-upon-Hull, United Kingdom
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room was comfortable and the sleep quality was excellent, but to be honest it was no better than your average budget chain hotel. The tea/coffee tray was a tad sparse, but to be fair when we asked for further supplies at reception, we were given them straightaway. We were a little disappointed that piles and piles of dirty bedding... More

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Zowie O, Manager at Mercure Bristol Holland House Hotel, responded to this review

I am sorry to see that we did not quite fit your four star expectations! For sure the dirty laundry and rubbish from the bedrooms should not have stayed in the corridor as long you suggested – I can assure you that I have shared these comments with our housekeeping manager to ensure this is not be the case! I... More

York, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Have used this hotel before. Decided to upgrade to a Privilege room but the extras were not replenished daily. However the size of the room and the bathroom made up for it! Excellent wi-fi as well. Joined the Accor card scheme too!

Review collected in partnership with Accorhotels.com

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Zowie O, Manager at Mercure Bristol Holland House Hotel, responded to this review

That’s great news – welcome to the Accor family! Glad you liked the privilege room too though I am sorry that the amenities were not replenished sufficiently – I have shared your comments with our housekeeping manager. Thank you for your review and we look forward to welcoming you back. Zowie Osborne Guest Services Manager More

Hengoed, Wales, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel Friday night after a trip to the zoo and sight seeing, doesn't look like much from the outside but completely different inside, very posh looking, our room was very big, huge bed! Fully equip fridge kettle iron etc, lovely view from 5th floor of bristol harbour. Check in was easy and quick, just what you want... More

Was this review helpful? Yes 1
Zowie O, Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for your lovely review! I am very pleased to see that you enjoyed your stay! I am envious that you went to visit the Zoo too! The best views are from the fifth floor, lovely to see you had the opportunity to have one. Regarding parking, I am sorry to see you had a little difficulty with this,... More

Milton Keynes, UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here on a Saturday night & chose the hotel for its location&swimming pool. Looking forward to a nice leisurely swim after a 3 hour drive we were v disappointed to find a tiny swimming pool (nothing like the photo depicted) which had 10 people in it&resembled a purple Ronnie sketch! There were only 3 sun loungers so we... More

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Zowie O, Manager at Mercure Bristol Holland House Hotel, responded to this review

Thank you for your comments – I am sorry that you were disturbed by hen and stag groups staying at the hotel. We realise that these types of groups may be a little louder than the average guest and we do take this into great consideration. On the weekends we try to allocate certain groups to different parts of the... More

Worcester, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

I booked this hotel at the last minute through Expedia, staying for one night. I arrived around 10:30 after seeing a play at the Old Vic. The hotel looked impressive from the outside and this continued inside. The receptionist I dealt with was friendly, polite and efficient. She offered me an upgrade to a privilege room for £10 which I... More

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Zowie O, Manager at Mercure Bristol Holland House Hotel, responded to this review

I am glad to see that you enjoyed your room; I am delighted to see that our receptionist was able to treat you with a complimentary upgrade! However, we do offer our apologies for the experience had during the night. I can confirm that we have investigated this case (thank you for providing enough information) - our night’s team are... More

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Additional Information about Mercure Bristol Holland House Hotel

Also Known As:
Mercure Holland House Bristol Hotel
Mercure Holland House Bristol Hotel Bristol
Mercure Holland Hotel Bristol
Accor Holland Hotel Bristol
Address: Redcliffe Hill, Bristol BS1 6SQ, England (Formerly Mercure Holland House Bristol)
Location: United Kingdom > England > Bristol
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Bristol
#13 Luxury Hotel in Bristol
#23 Family Hotel in Bristol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Bristol Holland House Hotel 4*
Official Description (provided by the hotel):
A luxury 4 star Bristol hotel in the City Centre. Just 10 minutes walk from Bristol Temple Meads train station and 20 minutes drive from Bristol International Airport. Located within minutes of Broadmead shopping centre, Cabot Circus and Bristol harbour. 275 en-suite rooms, the stylish Phoenix restaurant and bar, fitness suite, swimming pool and spa. WiFi wireless Internet access available. ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#12 Business Hotel in Bristol #13 Luxury Hotel in Bristol #23 Family Hotel in Bristol
Hotel Class
Official Description (provided by the hotel)
A luxury 4 star Bristol hotel in the City Centre. Just 10 minutes walk from Bristol Temple Meads train station and 20 minutes drive from Bristol International Airport. Located within minutes of Broadmead shopping centre, Cabot Circus and Bristol harbour. 275 en-suite rooms, the stylish Phoenix restaurant and bar, fitness suite, swimming pool and spa. WiFi wireless Internet access available. ... more   less 
Number of rooms
275

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