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Premier Inn Bristol South

#16 of 54 Hotels in Bristol
Certificate of Excellence
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Hengrove Leisure Park - Hengrove Way, Bristol BS14 0HR, England
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Premier Inn Bristol South
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Premier Inn Bristol South
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303 reviews from our community

Traveler rating
    139
    113
    33
    7
    11
See reviews for
110
112
8
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The usual good Premier Inn quality at a reasonable price - included a nice bed, free parking, free wifi and convenient for the airport (the reason for the stay). Had a 5.00am departure so cannot comment on breakfast. Staff friendly and helpful, as always.

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Hereford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in this hotel for one night on 6th April on route to Bristol Airport. As always, easy booking online and quick confirmation by text and email, even text me on the day of arrival offering directions, not many other big national hotel chains that I know do this for their customers. Reception staff very polite, professional and willing to... More 

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Newquay, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

having just spent three nights at a London premier inn we stopped here on the way home to do some shopping. the hotel was good as most premier inns are! we had a crisis after checking out when we realised my daughter left her ipod in the room complete with all her holiday photos. thankfully the great reception staff sorted... More 

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Chester-le-Street, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Very little sleep due to the very noisy nightlife, blaring horns, loud voices outside the premier inn. External noise is not covered by the guarantee, so no sleep, no compensation equals poor experience.

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Bristol South, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments has been noted and will be followed up with the Management Team... More 

Essex, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night. Room comfortable and very clean. Staff pleasant and helped me with my cases upstairs. Only drawback is the lack of lift. Also WIFI was intermittent. Staff at breakfast very welcoming and self service was hot and quick. Ideal for a short stay in Bristol.

Was this review helpful? Yes 1
BristolSouth, Manager at Premier Inn Bristol South, responded to this review

Dear Guest, Thank you for your recent review. We are glad you enjoyed your stay with us. We are looking forward welcoming you in the future. Management team More 

Kingston-upon-Hull, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here to enable us to be close to Deal or No Deal Studios for an audition, usual average priced Premier Inn prices. This appears to be quite a small Premier Inn with not a lot of room, however the decor of the hotel and rooms are of a good standard and the beds are comfy. Staff are really helpful... More 

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BristolSouth, Manager at Premier Inn Bristol South, responded to this review

Dear Guest, Thank you for your recent review. We are glad you enjoyed your stay with us. We are looking forward welcoming you in the future. Management team More 

1 review
1 of 5 stars Reviewed 3 weeks ago

Was full of high expectations and very disappointed with the reality. Rooms are small and cold! Service isn't any warmer either, I can say poor service. Shame they could and should do better if they want to live upto the glossy description on the web site!

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WhitbreadHotels, Online Customer Feedback at Premier Inn Bristol South, responded to this review

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed up with... More 

Ebbw Vale, United Kingdom
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel due to an early morning flight from Bristol Airport. We checked in On-Line but had to wait approx. 10 minutes for our keys because there was only one receptionist and a queue of people waiting to be checked in. The receptionist was very friendly and gave us the keys and showed us the directions to... More 

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BristolSouth, Manager at Premier Inn Bristol South, responded to this review

Dear Guest, Thank you for your recent review and feedback . We are glad you enjoyed your stay with us. We are looking forward welcoming you in the future. Management team More 

Chatham, United Kingdom
Top Contributor
64 reviews 64 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very friendly reception and clean and comfortable rooms. Well located for Bristol Park & Ride and only 10 miles from the Bath Park & Ride at Newbridge, locally there is a cinema, and a number of chain eateries.

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BristolSouth, Manager at Premier Inn Bristol South, responded to this review

Dear Guest, Thank you for your recent review and feedback . We are glad you enjoyed your stay with us. We are looking forward welcoming you in the future. Management team More 

Swansea, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As usual we booked a Premier Inn and were not disappointed. A lovely gentleman greeted us, at almost midnight, in a very professional manner but somehow also managed to make us feel like we were old friends. Clean and comfortable we enjoyed a lovely nights sleep before our onward journey. We didnt go for breakfast as the Brewers Fayre hadnt... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
BristolSouth, Manager at Premier Inn Bristol South, responded to this review

Dear Guest, Thank you for your recent review and feedback . We are glad you enjoyed your stay with us. We are looking forward welcoming you in the future. Management team More 

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