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Holiday Inn Bristol Airport

3.0 of 5 A38 Bridgewater Rd, Cowslip Green | Redhill, Bristol BS40 5RB, England
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Holiday Inn Bristol Airport
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Holiday Inn Bristol Airport
Holiday Inn Bristol Airport
Holiday Inn Bristol Airport
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423 reviews from our community

Traveler rating
    122
    152
    94
    36
    19
See reviews for
62
157
35
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Newport, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Check in wasn't all that great, stood waiting to be checked in for a few minutes while the receptionist & a few other people were all chatting. Felt very let down, this is our third visit to this hotel & normally check in's are quick & easy. I thought she was helping them out as they clearly spoke the same... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

A number of our wedding guests used this hotel. The day after the wedding, we went to meet them and parked in the car park. A month later I received a fine for parking in the car park. When I called the reception, they were very understanding and waived the fine. Excellent customer service.

Was this review helpful? Yes
DeputyG, Manager at Holiday Inn Bristol Airport, responded to this review

Dear Archie U, Thank you very much for taking time to review and giving us 5-star. It's good to know that your wedding guests has used our hotel for the accommodation. I am glad that my reception team were able to help you on this occasion and they were able to deliver the promise of excellent customer service. Thank you... More

Alicante Province, Spain
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stay at Holiday Inns regularly including this one. It's always comfortable with helpful staff. But it's unacceptable to be charged £5 a day for parking in the hotel car park. It's not as if there is anywhere else to park. I cannot think of another Holiday Inn I use which does this.

Was this review helpful? Yes 2
DeputyG, Manager at Holiday Inn Bristol Airport, responded to this review

Dear Mr. Sward1107, Thank you very much for your review. I am delighted to hear you found my staff friendly and your stay was comfortable. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.We rely on you, our guest, to let us know how we are doing and how we can better meet... More

Ayr, Scotland
Top Contributor
53 reviews 53 reviews
47 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 2 weeks ago

You get what you pay for and this was decent value. I arrived around 11.30 p.m. and check in was efficient and friendly. The room was clean and a reasonable size but I was only staying for one night. The Wifi connection was good but you do have to pay for the car park, which considering the location several miles... More

Was this review helpful? Yes
DeputyG, Manager at Holiday Inn Bristol Airport, responded to this review

Dear Craig J, Thank you very much for the review. It's great to read your comments about the check in being friendly and efficient. We do have dedicated front desk members onsite who are always willing to help you. Thank you again for mentioning the cleanliness and size of the room. My head Housekeeper was happy to read your comments.... More

Cornwall
Top Contributor
135 reviews 135 reviews
28 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived very late on a flight inbound from Nice ...... were warmly welcomed and impressed by the clean and well equipped room! The bed was very comfortable, the temperature just right and a good night's sleep followed! The £5 charge for overnight parking was a bit much we thought!! However, the breakfast was excellent, the staff helpful and courteous... More

Was this review helpful? Yes 1
DeputyG, Manager at Holiday Inn Bristol Airport, responded to this review

Dear Scotuk, Thank you very much for taking time to review about your stay with us. I am pleased that you had a great night sleep and you found the hotel clean and well equipped.I have shared your feedback with the rest of my team and they are very happy especially the breakfast team which they were mentioned on this... More

Nice, France
Contributor
15 reviews 15 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived at almost midnight. The hotel looks nice at the lobby but when we went up to the room we smelled that no-window smell. The one where the mustiness is covered up by air freshener. What sort of idiot designs a hotel without opening windows? Looking at the other reviews this does not seem to bother most other people,... More

Was this review helpful? Yes
DeputyG, Manager at Holiday Inn Bristol Airport, responded to this review

Dear GeorgehRosenberg, Thank you very much for taking time to review my hotel. I am pleased you found the hotel to be very nice and clean and my staff lovely. Please accept my deepest apologies for the issues you had encountered over the unsatisfactory designs of the hotel and the inconvenience caused due to the room scent. Your comments are... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed one night for a business meeting. This is a clean modern hotel, very reasonably priced, with well appointed rooms. All the staff were very friendly and helpful. I will certainly use this hotel again.

Was this review helpful? Yes
DeputyG, Manager at Holiday Inn Bristol Airport, responded to this review

Dear Jason S, Reviews like this make it all worthwhile. We’re so pleased you had a great stay and found the staff friendly and helpful. Looking forward to see you again in the near future. Kind Regards, Raj Lama Deputy General Manager. More

London
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed over for just 2 nights on a short business trip and found the service and facilities very much to my expectation. I'm surprised by the amount of negative comments here in contrast to my experience. I couldn't fault anything as my room was very well present and the staff were always readily available for friendly advices and services. I... More

Was this review helpful? Yes
DeputyG, Manager at Holiday Inn Bristol Airport, responded to this review

Dear Samar86, Thank you very much for choosing to stay with us and giving us the valuable feedback. I am delighted that the hotel were able to meet your expectation and you found the staff accommodating. We do pride ourselves for the service and facility we provide to the guest here at Holiday Inn Bristol Airport. I am glad that... More

Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have just returned from my holiday so felt that I should note my disappointment while staying at this hotel mid October before my break began , it was all very average and the service and staff friendly enough , the main and only complaint was that when it was time , early hours to get the hotel shuttle (as... More

Was this review helpful? Yes
Peggy C, General Manager at Holiday Inn Bristol Airport, responded to this review

Dear Franklin, Thank you for your review on Tripadvisor. I am pleased that you have found our staff friendly and helpful. I am very concerned about your comment regarding the hotel shuttle bus was taken home for personal use by our management. Only qualified drivers are allowed to drive our onsite shuttle bus. I can reassure you that we have... More

Isle of Wight, United Kingdom
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed here recently on business. It's amazing how the standards of one Holiday Inn to another can differ so much. This is certainly not one of the best. The receptionist was pleasant enough but didn't really come across as someone who enjoyed her work. First impressions were that this really should be a Holiday Inn Express rather than a full... More

Was this review helpful? Yes
DeputyG, Manager at Holiday Inn Bristol Airport, responded to this review

Dear Airmilesjames, Thank you for taking time to inform us about your stay. I am pleased to know that you found the reception team pleasant. However please accept my sincere apologizes for all the inconvenience caused during your stay. It is only through feedback as yours that we are able to target areas that are not meeting the high standards... More

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Additional Information about Holiday Inn Bristol Airport

Address: A38 Bridgewater Rd, Cowslip Green | Redhill, Bristol BS40 5RB, England
Phone Number:
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Bristol Airport 3*
Number of rooms: 105
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Also Known As:
Holiday Inn Bristol Airport Hotel Bristol
Bristol Holiday Inn

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