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Holiday Inn Bristol Airport


Holiday Inn Bristol Airport
Hotel class 3 of 5
A38 Bridgewater Rd | Cowslip Green, Bristol BS40 5RB, England
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Traveler Reviews

71% Recommend
3.5 of 5 stars 34 reviews
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By trip type
All (34)
[ Date ] [ Rating ]
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2 of 5 stars
Vilalapa 10 contributions
Lapa
Jun 28, 2009 | Trip type: Business

I have never stayed in a Holiday Inn this BAD, not even in South America! The reception staff : incompetent and neither attentive nor friendly The room : not to the back, also requested days before arrival, windows cannot be opened, no minibar, not even a bottle of water! no working telephone after 3 complaints not even a shower cap... more

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3 of 5 stars
zotar 15 contributions
UK
May 14, 2009 | Trip type: Business, Solo travel

Ok, so it is not right next to the Airport but not a lot is. The hotel is clean with friendly staff and decent room. What is not good is the food. We are in top notch rip of mode here! I had a car so was going to drive into Bristol for some food. I had a look at... more

Management response from
Manager14, General Manager

Sir/Madam, Thank you for taking the time to complete a review on our hotel. Firstly, please allow me the opportunity to thank you for your positive feedback regarding our friendly team and the standard of cleanliness we pride ourselves on. I was disappointed to read your comments regarding the quality of food you experienced during your stay. Please be assured...

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3 of 5 stars
JJCoTilburg 4 contributions
Tilburg
Apr 7, 2009 | Trip type: Business

This is just the typical business airport hotel. Nothing special just fine for a night. more

Management response from
HIBristolAirport, Reservations Manager

Thank you for taking the time to write a review about Holiday Inn Bristol Airport. We are delighted you enjoyed your business stay with us and we look forward to welcoming you back to the hotel in the future.

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4 of 5 stars
vicken11 7 contributions
Devon
Apr 4, 2009 | Trip type: Couples

We stayed here for two nights in March - one night before a flight to Dublin and one night on the way back. The hotel was fine for what we wanted. It is in a great location and we have no major complaints. The beds are perhaps a little soft and bouncy, and the food at the bar was OK,... more

Management response from
Manager14, Manager

Thank you for taking the time to write a review about the Holiday Inn Bristol Airport. I shall communicate your feedback regarding our facilities and service to the team at our next meeting. My team and I look forward to welcoming you once more to Holiday Inn Bristol Airport. Many thanks and kind regards, Sabrina Dowman-Silk General Manager

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5 of 5 stars
MirloBlanco 2 contributions
Malaga
Feb 24, 2009 | Trip type: Couples

As an airport hotel this knocks spots of any other I've been to. Clean tidy room, large and well furnished. GOod bathroom. Very helpful reception staff. We didn't stay for breakfast. We arrived about 1am and they were excellent, offering us room service, and a friendly smile! I sent a quick email to advise we were delayed on our flight... more

Management response from
Manager14, Manager

Thank you for taking the time to write a review about the Holiday Inn Bristol Airport. Quality and Guest satisfaction is at the heart of what myself and my team strive to achieve. It is truly encouraging that we have met your expectations. I have communicated your positive remarks regarding the team and they appreciate your kind words. My team...

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4 of 5 stars
Alibongo42 13 contributions
Blandford, Dorset
Jan 30, 2009 | Trip type: Couples

We stayed here for one night before an early morning flight. Staff were very pleasant and helpful. Room was clean, modern and comfortable. Great shower! We didn't eat in the hotel (for no particular reason) and once we went out to see what was around, discovered there are no nearby alternatives. Hotel is a few minutes drive from the Silverzone... more

Management response from
HIBristolAirport, Reservations Manager

Thank you for taking the time to write a review about the Holiday Inn Bristol Airport. I am delighted that you found our facilities great value for money; we hope on your next visit you will sample the delights of our Bistro restaurant. Guest satisfaction is of extreme importance to us and I am delighted that we met your expectations....

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5 of 5 stars
janine417 13 contributions
Oxfordshire
Jan 5, 2009

We stayed here the night before our flight from Bristol airport. Absolutely no problems or hiccups, a really easy way to stay close to Bristol airport with the park and stay package. Had a lovely meal in the restaurant and all the staff were more than helpful, nothing was too much. Very comfortable and well equipped room, a great stay. more

Management response from
HIBristolAirport, Reservations Manager

Thank you for taking the time to write a review about the Holiday Inn Bristol Airport. I am delighted that you found our parking package easy to use and hassle free and enjoyed your meal at the hotel. Guest satisfaction is of extreme importance to us and the fact that we have met your expectations is truly encouraging. I have...

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4 of 5 stars
Paulphillips 8 contributions
Mallorca, Spain
Oct 23, 2008 | Trip type: Couples

Stayed one night before a flight. Hotel is fine overall, comfortable modern, clean room. Restaurant looks fine but staff are not well trained and this lets it down eg don't know who in the room ordered what so end up checking with everone! Food was OK, it was just the service. more

Management response from
HIBristolAirport, Reservations Manager

Thank you for taking the time to write a reivew about the Holiday Inn Bristol Airport. I am pleased to read that you were happy with the hotel overall, but very sorry to learn that you experienced problems during your stay. Guest satisfaction is of extreme importance to us and the fact that we have not met your expectations is...

Fab
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5 of 5 stars
lauragent 3 contributions
plymouth
Aug 31, 2008 | Trip type: Couples

5 minutes drive from the airport, clean rooms, everything you would expect from a holiday inn. We also went for the airport parking package - great value for money - you can either get a shuttle bus to drop your car off early at the airport or drive there yourself and use the silver zone carpark. A fab experience -... more

Management response from
HIBristolAirport, Reservations Manager

Thank you for taking the time to write a review of the Holiday Inn Bristol Airport. I am delighted that you enjoyed your stay with us, found our Park Stay and Go package great value for money and that you would recommend us to other people. I have noted your constructive comments and these will be used as an aid...

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2 of 5 stars
Mike-Plymouth 2 contributions
Plymouth
Jul 7, 2008 | Trip type: Couples

The rooms are fine and comfortable the restaurant however is a differant situation. As the hotel is in the middle of nowhere you are obliged to use the restaurant which is expensive for what you get and is VERY poor quality. We complained to the duty manager who was not interested. She referred us to Guest relations who, referred us... more

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Holiday Inn Bristol Airport Also Known As

Address: A38 Bridgewater Rd | Cowslip Green, Bristol BS40 5RB, England