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Novotel Bristol Centre

#16 of 40 Hotels in Bristol
GreenLeadersBronze level
Victoria Street, Bristol BS1 6HY, England
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Novotel Bristol Centre
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Ranked #16 of 40 Hotels in Bristol
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
Ian N Scarborough, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scarborough, United Kingdom
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Clean, spacious and comfortable hotel close to Bristol Temple Meads railway station and only a short walk or river ferry ride to the main area of bars and restaurants. The staff are welcoming and friendly. I particularly have to mention Elsa the team leader in the bar/restaurant who stood out with her excellent customer service. This was my 3rd visit... More 

Was this review helpful? Yes
IFrance, General Manager at Novotel Bristol Centre, responded to this review

Thank you for your review, so happy to learn you had a good stay and my team made you feel welcome. We shall certainly look forward to welcoming you back in the near future. Kindest regards, Iain France - General Manager. More 

Devon
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As always, a delightful stay. As always, every member of staff was welcoming, courteous and professional. I would like to mention two staff members which particularly stood out on this visit: both are Spanish employees: Eliza who was a hostess in the dining room and Reyes who was a Receptionist. In both instances, they radiate a continuous joy which is... More 

Was this review helpful? Yes
IFrance, General Manager at Novotel Bristol Centre, responded to this review

Thank you for posting your review following your recent visit, we are glad to hear that you really enjoy staying at the Novotel Bristol Centre and that it is you preferred choice of hotel in the city. I shall certainly share your feedback with my team as it will certainly give encouragement to my team as we strive to constantly... More 

Singapore, Singapore
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Staff were friendly and professional. The rooms are big and very comfortable with strong free Wifi. Iron and board was available for ironing. Free toiletries and free coffee/tea with kettle are available and even MP3 player facilities. Car park is charged at £10 for the whole day. The Cabot Shopping centre (big shopping area) is just a 10-20mins walk.... More 

Was this review helpful? Yes
IFrance, General Manager at Novotel Bristol Centre, responded to this review

Thank you for posting your review following your recent stay. We are pleased that we made your stay comfortable and will certainly look forward to welcoming you back to Novotel in the future. Kindest regards Iain France - General Manager More 

Guernsey, United Kingdom
5 of 5 stars Reviewed 1 week ago

Very happy with secure underground car park for brand new motorcycle off road out of site with cameras and 24hr security. Hotel very clean lovely room room service was excellent. Only thing which let it down was the Air con not working otherwise an excellent stay will be going again in August. It is not on my list if places... More 

Was this review helpful? Yes
IFrance, General Manager at Novotel Bristol Centre, responded to this review

Glad to hear you enjoyed your stay and that your were pleased with the parking arrangements for your brand new motor bike. We shall certainly look forward to welcoming you back in the future and please remember to always check out the Novotel website directly for the best deals. Kindest regards Iain France - General Manager More 

Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is one of the hotels where once you are inside you can be anywhere. It does nothing to reflect the city it is in. There is nothing wrong with that if you like "vanilla". The breakfast was very good with lots of variety, so I have marked the hotel based on that and the comfortable room (although both cups... More 

Was this review helpful? Yes
IFrance, General Manager at Novotel Bristol Centre, responded to this review

Thanks for posting your review, we are happy that despite been a brand hotel, you enjoyed your stay in particular the comfort of the bed and the breakfast. I have noted your other comments to which we will address. Thank you Iain France - General Manager More 

Ripon, United Kingdom
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a quick visit to Bristol and we were very pleased we chose this hotel. The lobby has a luxurious feel and reception was quick and efficient. Our room was spacious with a great bed and all the usual amenities. Breakfast was good with a good choice and at all times the staff were friendly and efficient.

Was this review helpful? Yes
IFrance, General Manager at Novotel Bristol Centre, responded to this review

Thanks for your feedback! Glad you had another good stay at a Novotel ! For future stays please always remember to look online at the Novotel web site to take advantage of the best deals including enhancing your stay with our shopping cart. Kindest regards Iain France - General Manager More 

Egham, United Kingdom
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Central location. 5-10 mins walk to station, 10 mins or so to main shopping areas in opposite direction. Check in/out OK but a smile would have been nice. Room size, storage, surface area perfectly acceptable but smaller than many Novotel. Freeview channels. Bathroom shower only with very low WC. Comfy bed with pillow selection. Minibar only £ 2.50 bottles of... More 

Was this review helpful? Yes
IFrance, General Manager at Novotel Bristol Centre, responded to this review

Thank you for taking the time to write a review about your recent visit and I’m delighted that you enjoyed your stay however, I was sorry to see that you may choose an alternative hotel when visiting Bristol next time, please remember, to always check out the Novotel web site directly where we offer some great city break deals if... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My family and I stayed at this hotel last month prior to a wedding. We stay at Novotels 95% of the time we are away from home within the UK and swear by them. However NOT so regarding this stay! I checked in online so that it was just a (pick up your key) event at check in, not the... More 

Was this review helpful? Yes 1
IFrance, General Manager at Novotel Bristol Centre, responded to this review

I am sorry on this occasion that you were disappointed with your stay and please be assured that we treat all feedback with the utmost seriousness. As you are aware, both my team and our company Guest Relations Department have been assisting you with your concerns. Please be assured that these incidents are certainly isolated cases and we are not... More 

Co Down
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here at the end of our holiday - the hotel is fantastic for families with a play area xbox consoles and free wifi to entertain the kids. Rooms were fabulous with a double and a really comfy sofa bed. Buffet breakfast was excellent. Definitely a good choice if you are travelling with kids 😊

Was this review helpful? Yes
IFrance, General Manager at Novotel Bristol Centre, responded to this review

Thanks for your feedback! Glad you had a good stay! Tip for next-time - look directly online at the Novotel web site to take advantage of the best rates guaranteed. This is also the best place to find special offers. Iain France - General Manager More 

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