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Hilton Garden Inn Bristol City Centre

4.0 of 5 Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
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Certificate of Excellence 2014
Hilton Garden Inn Bristol City Centre
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Hilton Garden Inn Bristol City Centre
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1,236 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Bristol City Centre
See the most recent reviews
Hampshire
Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 28, 2013

This is the third time I've stayed in this hotel but the first time since it became part of the Hilton Garden Inn chain (was previously a City Inn and then Mint Hotel). The hotel itself is fine and the rooms are well appointed, however, the room seemed to be a lot smaller than before. The two issues I had... More 

Was this review helpful? Yes
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Thank you for your review. I am pleased that you chose to stay with us again and since your previous stay as City Inn and Mint Hotel we have had a full refurbishment of the hotel, however we have not changed the size or configuration of our bedrooms. I am sorry that you had difficulty in our car park -... More 

Auckland
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed at the hotel for only one night but enjoyed the stay and felt that we got value for money. We had a standard double room and it was clean and tidy as expected. The room was spacious and had the Apple imac tv. The bathroom was small but spotless and the bathroom products were really good. It was... More 

Was this review helpful? Yes
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Thank you for your review and I am pleased that you enjoyed your stay and found the hotel comfortable and good value. We look forward to welcoming you back soon. Kind regards, Craig More 

1 review
5 of 5 stars Reviewed May 25, 2013

Very good atmosphere and services. Rooms very clean and comfortable. Only one small problem is the fire alarm test runs every Monday morning. It will be much better if there could be changed to afternoons.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Thank you for your review and kind words. I totally take on board your feedback regarding our weekly fire alarm test and we have now moved this to a Monday afternoon. We look forward to welcoming you back very soon. Kind regards, Craig More 

Edinburgh, United Kingdom
Top Contributor
99 reviews 99 reviews
30 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed May 23, 2013 via mobile

We returned to this great hotel with my 92 year old mother,we stayed three nights. Again a most enjoyable experience,my mother had a lovely time.the staff are consistently considerate and kind- really good recruitment process! We had an issue with the safe and telephone not working,within minutes maintenance had it sorted and we were given a miniature replica toolkit with... More 

Was this review helpful? Yes
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Thank you for your review and I am really pleased you enjoyed your stay with us again. Our team are passionate about delivering great hospitality and our goal is to make people feel like they are home from home. I am delighted that you felt this. We look forward to welcoming you back very soon. Kind regards, Craig More 

Swindon
2 reviews
5 of 5 stars Reviewed May 23, 2013

Stayed two nights in this hotel and will definetly return. Room very comfortable and quiet with very good facilities. Convenient to shops and Theatre. Staff very polite and friendly. Special mention to Grace in the restaurant. She was extremely pleasant and helpful and served with a very cheerful smile. Jennifer and Nigel

Was this review helpful? Yes
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Thank you for your review and kind words. I am so pleased that you enjoyed your stay and found Grace so helpful - I have passed your feedback onto her personally and she is very grateful. Kind regards, Craig More 

Exeter, United Kingdom
1 review
5 of 5 stars Reviewed May 19, 2013

A fantastic hotel with great facilities and a comfy and clean room which unfortunately sometimes you do not get elsewhere will stay here again when back in Bristol and now keeping an eye out for these hotels on stays in other parts of the Uk

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Thank you for your review and I am delighted you enjoyed the hotel. There are currently 4 other Hilton Garden Inn hotels in the UK - Birmingham, Glasgow, Luton and Aberdeen. Hopefully you will have an opportunity to stay in the near future! Kind regards, Craig More 

cardiff, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2013

stayed at garden inn Bristol and found the hotel to be in a perfect location where i was two min from city center by taxi and somewhere tranquil at nites end. rooms and facilities first class and exemplary service! highly recommended

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Thank you for your kind words - I am delighted you enjoyed your stay and found our location convenient. We look forward to welcoming you back soon. Kind regards, Craig More 

Bluntisham, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 13, 2013

Arrived to be given keys to a generous pleasant sized room and very happy until going to the bar to have an evening drink after a beer for thirst we asked for a glass of sauvignon Blanc to be told that they had non in stock until the next order, hmmm ok a chardonney then please to be given the... More 

Was this review helpful? Yes 1
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Thank you for your review and constructive feedback. I am very sorry for the problems you experienced at the bar and also from the air cooling system. I can assure you we have taken this on board. I am pleased that you found our location perfect for the city centre, enjoyed our breakfast and found the team friendly and helpful.... More 

Mosterton, null, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013 via mobile

Traveled with a hen do but had a room on my own. The room was great, everything you could want, good tea and coffee facilities, mac, hair dryer, full sized iron and board, safe and a good selection of toiletries in the shower room! That's just the things I found as didn't open every cupboard and drawer! Comfy bed, room... More 

Was this review helpful? Yes
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Thank you for your kind words, I am delighted you enjoyed your stay and had a great weekend. Thank you for your feedback on our car park - we do have work planned in to have the spaces repositioned and we hope to have this completed by the summer. Your quite right with our parking charges - we do regularly... More 

Exeter, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 11, 2013

We stayed here a few weeks back for one night, and found it to be a nice hotel. We came by train, and the hotel was around a 10-15 minute walk to the hotel from Temple Meads Station. The staff were friendly, and managed to get us into our room earlier than the usual check-in time as we arrived early.... More 

Was this review helpful? Yes
Craig C, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Thank you for your feedback. I am really pleased that you had a comfortable and enjoyable stay with us. I look foward to welcoming you back very soon. Kind regards, Craig More 

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Additional Information about Hilton Garden Inn Bristol City Centre

Address: Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
Phone Number:
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Bristol City Centre 4*
Number of rooms: 167
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Also Known As:
City Hotel Bristol
Bristol City Hotel
City Inn
Hotel Style:
#4 Luxury Hotel in Bristol
#8 Business Hotel in Bristol
#10 Romantic Hotel in Bristol
#13 Family Hotel in Bristol

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