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Hilton Garden Inn Bristol City Centre

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Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
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Hilton Garden Inn Bristol City Centre
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1,432 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed today NEW

We stayed here for two nights, whilst my son was attending an Open Day at the university. This is the perfect place as it is just five minutes walk from Bristol Temple Meads station; and ten minutes walk to the city centre and harbourside. There is a bus stop directly outside the door, with frequent buses taking you to the... More 

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somerset
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for a sunday night in April and again on a Monday night in May. We chose this hotel mainly because of the price, both booked in the Hilton sale. As Hilton honor members we checked in online the day before and picked the rooms we wanted and check in time (we went with 3pm as this was... More 

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Bristol, UK
Level Contributor
202 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 330 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Having to catch an early train from Temple Meads, my wife and I stayed here the night before as it is (along with the Novotel) the nearest hotel to the station apart from the rather noisy Holiday Inn Express. It would also have been convenient for the shopping area and main bus routes if we had wanted them. We received... More 

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swansea
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived Friday evening at 7.30 pm. Was quickly and efficiently given our key cards to room. Nice room queen bed,. Modern and clean Tea/coffee facilities. Hair-dryer toiletries. Apple computer /tv. Ironing board and iron. Safe everything you need really. We were facing the road and had no trouble with traffic noise. We went down stairs to the restaurant for... More 

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Swivena, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your stay with us to be so far above your expectations with many highlights including the location of the hotel allowing for easy access to... More 

Los Angeles, California, USA
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I tried to check in early but was met with a distinct and miserable no at 1215!! The receptionist seemed quite unhelpful and I was starting to think 'uh-oh!' Then I came across Teresa - she was brilliant. She placed me and my brother in next door rooms - even calling us half an hour later to come back and... More 

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear piggymagoo, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read that overall you found your time with us to be above your expectations with many highlights including the helpful and friendly team, the breakfast offering and the... More 

Bristol
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Had the afternoon tea for two and it was delicious, nicely presented, the staff were polite and helpful plus the jazz music in the background and white and chrome décor all contributed to the ambience. We had a large selection of teas and could choose coffee if we wished, a selection of cakes on a cake stand which included small... More 

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear noddyboots, Thank you taking the time to complete a review of your recent dining experience with us in the City Café at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you had such a pleasant experience and you found the team to be so polite and professional, with the offering being above your... More 

Willow Vale, Australia
Level Contributor
100 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm having trouble reviewing this hotel. It's small but comfortable. Clean, but lacks attention to detail. A twin room is really cramped and there is no room for a second suitcase. We spent the 2 nights stepping over my suitcase on the floor. We didn't get two towels and unfortunately didn't discover this until too late to ask for another... More 

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear emmam72, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found you found our team to be so friendly and helpful and note your concerns relating to housekeeping which I will ensure are addressed with the... More 

Isle of Wight, United Kingdom
3 reviews
5 of 5 stars Reviewed 1 week ago

We stayed for 4 nights at this amazing Hotel, within 400 yards of the main station. The Staff in the dining room are truly exceptional in every way, always helpful and smiling. The breakfasts were delicious and plenty of choice, they cook your eggs in front of you and to your liking. The Dinner in the evening was very well... More 

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Ann A, Thank you for taking the time to complete a review your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read that your stay with us was so far above your expectations with many highlights including the team, live cooking station, cleanliness levels and comfort of the hotels... More 

Tullibardine
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Tucked away in a quiet location this is a real gem. I stayed here for one night on business and chose this given its close proximity to the main train station and city centre - it was perfect for both being 5 minutes walk away. The hotel facilities were very good, with a range of spaces to take dinner. The... More 

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Malaeus, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your stay with us to be so far above your expectations, with many highlights including the location, well equipped rooms and Imac's. I look forward... More 

east anglia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Firstly don't be mistaken this is not a Hilton its run under license from Hilton ie a franchise I guess. In my view it is not really a residential hotel more a stopover similar to a Premier Inn though the restaurant food is a step up but the buffet breakfast is just that and pretty basic. We booked a Queen... More 

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear lj4312, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am disappointed to read that contrary to the majority of our guests experiences, yours was below your expectations. I am aware you were in contact regularly throughout your stay with my team regards... More 

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