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Hilton Garden Inn Bristol City Centre

Certificate of Excellence
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Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
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Hilton Garden Inn Bristol City Centre
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Hilton Garden Inn Bristol City Centre
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1,342 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southampton, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great location, friendly and helpful staff, clean modern room and bathroom, and breakfast better than many more expensive hotels. Highly recommended. Will definitely stay there again. What more can I say?

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Richard H, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your stay with us to be above your expectations with the highlights being the friendly team and breakfast offering and that our location provided... More 

Wales
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here over valentines weekend and had a lovely time, arrived at the hotel at about 10am and the reception staff checked us in straight away Breakfast was beautiful and plentiful, the staff/chefs were very jovial and couldn't do enough for us Will stay here again next time I'm in Bristol for a gig

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear kaipbarrett, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your time with us to be above your expectations with the highlights being the friendly team. I look forward to welcoming you back on your... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Handy for station and city centre, queen room was ok for single person, but think it would be cramped for 2. Liked the apple computer in the room. Free cake samples at check in was a nice touch. Breakfast was very good. I was not confident with the check in staffs ability, they had me recorded as a no show... More 

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Nick H, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your time with us to be above your expectations with the highlights being the breakfast and location. I look forward to welcoming you back... More 

London, England, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I arrived & booked in the lady on reception asked if I was settling the account? I stated no my company are paying for it & showed her my booking confirmation which clearly stated this! My booking was for a queen room, I had a tiny room with a double bed that was rock hard! Softer sleeping on the floor!... More 

Was this review helpful? Yes 2
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Lisa S, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am disappointed to read that contrary to many of our guest experiences, you found your time with us to be below your expectations. I note a number of areas which... More 

Top Contributor
78 reviews 78 reviews
75 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here twice in the last month my first visit better than the recent one The reception staff are friendly and helpful and give a very good welcome The rooms are good and there is free internet The food in the bar area is very good On my recent stay there were a large group of makes swearing and using... More 

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Stevewales44, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your time with us overall to be to your liking. I note your comments regarding your interaction with Frank and apologise if you found him... More 

Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Great place, nice view to the park. Close to everything even on foot. Rooms are a bit tight but cosy, lift is always there where it is wanted. Very good breakfast, their omlett is magnificent. Internet is fast, big Apple TV and computer in every room, JBL loudspeakers, it is good to see a movie or surfing on the net.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Szonja C, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your time with us to be above your expectations with the highlights being the breakfast and location. I look forward to welcoming you back... More 

Swansea, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Staff were nice enough and the room was clean and well furnished but was quite small. The guests in surrounding rooms were very noisy (I think we were amongst a hen party) and noise carried very easily so did not manage to get much sleep. I was part of a group of friends that booked three rooms, one of them... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Amy C, Thank you for taking the time to write a review of your recent stay with us on Tripadvisor. I am delighted to read you found our hotel to be so clean and the team to be friendly. I note your comments regarding noise from guests in adjacent rooms and a smell which appears to have been cigarette... More 

Caerphilly, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is very easy to find by car which was a bonus as I have never stayed in Bristol before and not familiar with the city. The hotel and its interior are lovely, very modern, well designed and clean. Room was tidy and included everything it said on the description of the room when booking, such as hairdryer, tea/coffee... More 

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear smudgeleo, Thank you for taking the time to complete a review of your recent stay with us on Tripadvisor. I am delighted to read that you found your stay with us to be to your liking with the highlights being the levels of cleanliness and the team. We look forward to welcoming you back on your next stay in... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have never been compelled to write a TripAdvisor review to date, whilst always using it to make decisions around lodgings and restaurants, but feel this hotel warrants me to start doing so. I have stayed several times already at the hotel in 2015 and will be continuing to do so throughout the year. The rooms are excellent: clean and... More 

Was this review helpful? Yes 1
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear andyorbabs, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am truly honoured you have taken the step of using your first Tripadvisor post to comment on the numerous stays you have had with us at the hotel over the year,... More 

Reviewer
4 reviews 4 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was comfortable, clean and well equipped with a lovely view over Temple Gardens. What made the stay a bit special were the staff, nothing was too much trouble and we would like to give a particular mention to the lovely lady behind the breakfast bar who cooks eggs to order, she was so friendly and chatty. We will... More 

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Sooty1135, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am delighted to read you found your time with us to be so far above your expectations and our breakfast Chef Jane and the team to have been the highlights of... More 

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