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Hilton Garden Inn Bristol City Centre

4.0 of 5 Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
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Certificate of Excellence 2014
Hilton Garden Inn Bristol City Centre
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Hilton Garden Inn Bristol City Centre
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1,235 reviews from our community

Traveler rating
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    522
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    43
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sheffield, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

A client booked me into this hotel a few months ago. I thought it was quite good, although the reception service wasn't great. I stayed there again last week and this time the service was truly dismal. I won't be back. PROS - Convenient location for my work - Some of the rooms are nicely decorated CONS - Inept and... More 

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Birmingham
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We always stay at the Hilton, through its many guises, City Inn, Mint etc. and we love it, been going for last 9 years and always celebrate our anniversary here. The atmosphere and quality of the rooms mean we never look elsewhere in Bristol and best of all the staff are always pleasant and genuinely helpful. The hotel was very... More 

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Fran008Birmingham, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. It is important when our guests provide feedback on aspects of their stay, allowing us to understand more clearly where we are excelling and those areas which require more attention. I am delighted to... More 

Llanelli, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Enjoyed our stay at the hotel. Nice clean rooms and shower room. Nice cooked buffet breakfast .staff were friendly enough. My only complaint was the pillows were very uncomfortable and despite the staff bringing me different ones.i still found them uncomfortable they really need to get better quality pillows.apart from this everything else was good.

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear lauzjam133, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. It is important when our guests provide feedback on aspects of their stay, allowing us to understand more clearly where we are excelling and those areas which require more attention. I am delighted to... More 

Evesham, UK
Top Contributor
96 reviews 96 reviews
43 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I've stayed in this hotel a couple of times recently on business and have also stayed in the nearby Marriott a few times. While this hotel doesn't have a pool and is a little further from town it is more modern and well equipped and has free wi-fi so get's my vote as the better of the two. Rooms are... More 

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear DenimGeek, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre, Receiving feedback from our guests on various aspects of their stay is extremely important to us in allowing us understand what is important to our guests and how we make them feel during their... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Poor food quality and choice. I wanted something light but hot - the choice was very limited - and my £12 light supper I could not finish even though I was hungry. Its a shame as the hotel is nice - well located - staff are friendly. But The bar food needs an overhaul. Air con kept me awake -... More 

Review collected in partnership with Hilton Garden Inn

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Gabrielle M, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am delighted to read you find your stays with us to be consistently above your expectations. It is important our guests provide us with feedback positive and areas needing our attention and... More 

Belfast, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

water cut off without notification. Staff had no idea when it could be fixed and kept saying in a few minutes when it took hours. Level of understanding and speaking English language of customer facing staff was not good.

Review collected in partnership with Hilton Garden Inn

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Martin R, Thank you for taking the time to write a review of your recent stay at the Hilton Garden Inn Bristol City Centre on Tripadvisor. I am sorry to see you experienced problems with the water during your stay which was the result of unplanned work by Bristol Water in the area which resulted in a loss of... More 

Stoke on Trent, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful clean hotel. Very pleasant obliging staff. However, our dining experience was spoiled by 2 other guests taking our table and refusing to move after we retuned from the buffet for our main course. Their ignorance, and no reflection on the Hilton's staff

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear A C, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am delighted to read that you found your stay with us to be so pleasant and I look forward to welcoming you back on your next stay in the area. Kind Regards,... More 

Shrewsbury, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here as a part of a group. The hotel is conveniently placed in the city centre. We were quickly dealt with by reception and made our way to our room via the lift. The room was excellent, everything was immaculate and clean. There was all new equipment with a computer doubling up as a TV,... More 

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Paul H, Thank you for taking the time to complete a review of your recent stay at the Hilton Garden Inn Bristol City Centre. I am delighted to read from your review that you found all aspects of your stay to be above your expectations. I will ensure your kind words are passed to the team. I look forward... More 

Worcestershire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel room was small with no frills but clean and functional and good value for money, the beds were fairly comfortable. Wifi is free which is useful, and despite overlooking a very busy road we didn't hear any noise. Very close to Temple Meads station and a bus takes you from outside the hotel to the city centre. It... More 

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear 221DeborahT, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. It is important when our guests provide detailed feedback of their stay, allowing us to understand clearer areas in which we excel and those which could use our attention. I am delighted to read... More 

Luxembourg City, Luxembourg
Contributor
14 reviews 14 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice modern hotel. Lobby has a nice welcoming feel. Rooms not very large but very nicely equiped IMacs in each room (as this serves as TV as well I can imagine this to be a bit challanging to the less technology inclined or maybe certain senior travellers). Very good location. Barely 10 min walk to Cabot Centre. If I... More 

Was this review helpful? Yes 1
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Nathalie J, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am delighted to read that all aspects of your stay were above your expectations and you enjoyed our Apple Imac Entertainment systems. I look forward to welcoming you back to the hotel... More 

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Additional Information about Hilton Garden Inn Bristol City Centre

Address: Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
Phone Number:
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Bristol City Centre 4*
Number of rooms: 167
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Also Known As:
City Hotel Bristol
Bristol City Hotel
City Inn
Hotel Style:
#4 Luxury Hotel in Bristol
#7 Business Hotel in Bristol
#10 Romantic Hotel in Bristol
#15 Family Hotel in Bristol

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