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All 84 Bristol hotels

Hilton Garden Inn Bristol City Centre

4.0 of 5 Hotel   |   Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
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84%
Ranked #8 of 84 Hotels in Bristol
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
RogPen Plymouth, United Kingdom
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1,155 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Plymouth, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Although we had booked a really good two night weekend deal on line we were still treated as though we were paying premium rates. Lucia greeted us on check-in and was extremely helpful and welcoming as were all the other staff. Room was great - ask for Park Side - and breakfast was fresh and interesting. The hotel is in... More

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Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My stay at Garden Inn Bristol was excellent though it was short - 4D/3N. Its location is strategic and is easily accessible. Room was basic but it offers good wifi speed and computer availability. The self-laundry facility was pragmatic and a bonus.

Review collected in partnership with Hilton Garden Inn

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Exeter, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

just returned from a 2 night stay at this hotel,room was spacious and very clean ,i-mac in room,and radio alarm clock ,safe,and a very large comfy bed,we ate and drunk in the bar very reasonable,it also had a specials food board,parking was in the road free,The hotel is situated really close to templemead railway station 5 mins walk ,town 5... More

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear kfrankum, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. It is important our guests continue to share their experiences with us to allow us understand better what areas of our business are meeting our guests needs and those which require review and retraining.... More

Caerphilly County, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

Was booked into this hotel for Saturday 13the September (50 birthday treat). Arrived to a group of 4 (men) playing football outside main entrance with a golf ball whilst swigging from a bottle of vodka and cans. Had to then sit in reception for half an hour whilst upwards of 20 hens checked in. During this time the golf ball... More

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear 833sue, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am extremely disappointed to read that you chose not to stay with us on Saturday due to the behaviour of a small number of guests staying in the hotel. I have investigated the... More

Birmingham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel on 28th August 2014. We arrived before our check out time which was meant to be 3.00. I had booked through last minute.com and requested an earlier check in. When we got there they seemed to be quite behind with the cleaning of the rooms and hadn't really made any effort to try and accommodate... More

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear iluvholidays33, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. It is important our guests continue to share their experiences with us to allow us understand better what areas of our business are meeting our guests needs and those which require review and retraining.... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Have stayed here when hosting an evening for work colleagues on a few occasions. The hotel is very adequate for a budget stay and is well situated being a walk through the park from the entrance to the City centre. Breakfast was ordinary so probably best to step out for breakfast. Parking on site for a small charge is definite... More

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear NickTip124, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. It is important our guests continue to share their experiences with us to allow us understand better what areas of our business are meeting our guests needs and those which require review and retraining.... More

PLYMOUTH, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

As this hotel is within easy walking distance of Bristol Temple Meads Railway Station we decided to book for a weekend stay. We found this hotel to be modern, clean and the staff are helpful, efficient and friendly. Our room was on the 5th floor at the rear of the hotel and was very quiet plus easy access Wi fi... More

Review collected in partnership with Hilton Garden Inn

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Janice B, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am delighted to read that you found our hotel to be the ideal base for exploring all our city has to offer and our team to be so pleasant. I look forward... More

Chorley, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I was surprised, yes the hotel is basic but not as basic as you might think if you read some of the reviews. Rooms are clean and well equipped, my room was very comfortable. The location is central, the fitness room functional and the staff were anything but impersonal, they were very pleasant and very helpful. I like it and... More

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear McNals, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am delighted to read you found our hotel to be to your liking and our team to be very pleasant. You are correct in stating the hotel is not as basic as perhaps... More

bristol, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

check in took a long time. the on suites are very small and the hotel staff are difficult to understand and the computer didn't work however there a lot of useful things in the hotel room such as radio alarm clock, fridge, safe, hairdryer and an apple mac to use as pc and tv but it didn't work the hotel... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Charlie G, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am disappointed to read that your stay was not as you would have expected and you found the check in time too long. I have reviewed your concerns regarding your in room... More

Glasgow, United Kingdom
Top Contributor
89 reviews 89 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Good sized room all newly decorated. Got this hotel for a good price so pleased with overall value. Bar area a bit non eventful but ok. We eat in bar a few times. Food average to good....Wifi didn't work grist in room. Breakfast good with plenty of usual choices. Stuff friendly and helpful.

Was this review helpful? Yes 1
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear j0j0expl0rer, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am delighted to read that you found the hotels team to be both friendly and helpful in addition to the hotel being clean. I would be very grateful if you could provide us... More

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Additional Information about Hilton Garden Inn Bristol City Centre

Address: Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
Phone Number:
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Garden Inn Bristol City Centre 4*
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Also Known As:
City Hotel Bristol
Bristol City Hotel
City Inn

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