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All 85 Bristol hotels

Hilton Garden Inn Bristol City Centre

4.0 of 5 Hotel   |   Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
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Ranked #9 of 85 Hotels in Bristol
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
missChow Amsterdam
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1,186 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amsterdam
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

For a Hilton with 4 stars I was expecting a little more for the price paid. It's quiet but not in the city centre, it takes some 10-15min walking via a garden (scary at night but found ok in daylight) or via isolated roads with cars but few people. Amenities were good quality, size of the room small, wireless worked... More

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear missChow, Thank you for taking the time to complete a review of your recent stay with us. It is important when guests take the time to share their views with us both positive and negative to allow us refine our service and offering where required. Once again, thank you for your feedback and I look forward to welcoming you... More

Dublin, Ireland
Top Contributor
55 reviews 55 reviews
51 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very Nice hotel, clean tidy, really nice beds. Spacious rooms. Location is a little far out of Bristol city but ok! Nice bar at the hotel. Friendly staff throughout the stay. Had a good stay. Would recommend for a short stay.

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Gracey-Lou, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am delighted to read that you found the hotel to be to your liking and team so friendly. I look forward to welcoming you back on your next visit to Bristol. Kind Regards,... More

Leamington Spa, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

I was generally pleased with my stay here but found the room was too hot despite the heating/cooling system being on the coldest setting. I felt the system was out-of-date and wasn't really air-conditioning.

Review collected in partnership with Hilton Garden Inn

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear ccr_harris, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am disappointed to read that you found the hotels air conditioning system to be ineffective in cooling your room during your stay with us and that we were unable to rectify the problem... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel, overall is very nice. Well located, we walked from the hotel to everywhere in Bristol. The breakfast is brilliant as well as the staff. They did helped us with every questions we had during our stay. The rooms are a bit too small, at least for a twin room, but well equipped and clean. The bathroom is also... More

Review collected in partnership with Hilton Garden Inn

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Pedro A, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am delighted to see that overall your stay with us was to your liking and you found the team to be “brilliant”. I have passed along your feedback regarding the broken shower... More

Accrington, England
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We booked our 1 night stay with a third party. When checking in I was asked if we were members of Hilton Rewards. My husband said he was and they immediately put the points to his account. Our room was very comfortable and the shower was excellent. The breakfast was great and the staff very quick on removing empty plates.... More

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Margy65, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am delighted to read you found the hotel to be above your expectations and that the team were both professional and helpful. I look forward to welcoming you back on your next stay... More

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Perfect for our social activities in the city centre, staff very friendly and our room was clean and comfortable. Nice service at the bar where we spent the evening. Would visit again if we have something in Bristol.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Carol S, Thank you for taking the time to review your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am delighted to read that you found the hotel to be so clean and the staff so friendly. I look forward to welcoming you back on your next visit to our wonderful city. Kind Regards,... More

Gillingham, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Having stayed at many hotels across the UK I have experienced both the highs and lows of customer service over a 5 year period.So I am well qualified to judge both people and the permises ( in my opinion :)). Have stayed at this hotel over the last few months and it clearly demonstrates 'best practise' in many areas.Accommodation,food and... More

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Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear GAR8171, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am delighted to read feedback from someone who has visited a number of times and who can measure the consistency in our service delivery which is so important to us. I will ensure... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Only stayed one night whilst visiting Bristol recently but was very impressed with the friendliness and helpfulness of the staff. Breakfast was great too and it had a lively and buzzy atmosphere. Would happily recommend.

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear chuck1es, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am delighted to read that many aspects of your stay with us were above your expectations, especially the service and team. I will ensure your kind comments are passed on to them. I... More

Sunderland, United Kingdom
Top Contributor
118 reviews 118 reviews
25 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked a stay via a travel agent rate which I frequently use and was due to stay in November, when i booked this it was non refundable and non changeable. Due to getting a new job and the training overlapping I needed to see if i could see the dates. I contacted the hotel prior to travel and spoke... More

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear Vixyc88, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. Congratualtions on your new role and I hope you are now settled in and all is going well. I am deligthed to read that my team were so helpful from the outset and provided... More

Goole, United Kingdom
Top Contributor
108 reviews 108 reviews
18 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed Friday and Saturday 10th and 11th oct, room was great everything we expected it to be ,and more ! staff where very good and very friendly ,paid £20 for park view ,not sure if it was worth it to be honest ,didn't spend a lot of time in hotel but breakfast was the best I have ever had in... More

Was this review helpful? Yes
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review

Dear gilberdyke1409, Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre. I am delighted to read that your stay with us was better than you would have expected. I will ensure your kind comments are passed along to the team who will be happy to... More

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Additional Information about Hilton Garden Inn Bristol City Centre

Address: Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
Phone Number:
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Garden Inn Bristol City Centre 4*
Number of rooms: 167
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Also Known As:
City Hotel Bristol
Bristol City Hotel
City Inn

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