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The Washington

3.0 of 5 11 -15 St Paul's Road | Clifton, Bristol BS8 1LX, England
Best prices for: 1 room 1 guest
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333 reviews from our community

Traveler rating
    42
    111
    90
    48
    42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wadebridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed two nights in January. I had read reviews and knew what ti expect, re; rooms being outdated, so that came as no surprise. The staff at this hotel are very friendly and attentive and we received a warm welcome. Breakfast was excellent and again breakfast staff friendly and professional (would have liked a coffee refill!!) a minor moan. All... More 

Was this review helpful? Yes
London, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The Washington is well located within easy reach of Clifton's amenities, the Downs and the suspension bridge. It's nothing fancy and needs updating in places (particularly the carpet around the vicinity of the restaurant) but has some nice touches including a bright and welcoming reception area, cafetiere coffee in the rooms instead of the usual instant, and a very friendly... More 

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Top Contributor
111 reviews 111 reviews
86 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I couldn't get my van though the gap into the carpark due to cars parking opposite so had to leave down some tight back roads. On the arrival the receptionist was friendly enough, not impressed by having to pay for the wifi should be free this day age! You only get some free wifi when you book direct but who... More 

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear Andrew T, Thank you very much for taking your time to review the Washington Guest House after your recent stay with us. I am pleased that you considered the receptionist to be friendly. I apologise that the check-in was not as efficient as expected, however, our trainees require a bit of time to get used to the lay out... More 

Coventry, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

We booked a family and twin room to stay for one night. We experienced very friendly and helpful service. I booked the rooms over the phone and was pleased to speak to a REAL person rather than an automated voice system, the receptionist matched an online price I had found and so our 1 night stay was very well priced.... More 

Was this review helpful? Yes
WashingtonManager, Front Office Manager at The Washington, responded to this review

Dear v y, Thank you so much for your kind review on our guest house. We really appreciate all reviews. I am delighted that you enjoyed your stay at The Washington and experienced the helpful service we provide. I will pass this on to the team and I am sure they will be thrilled to hear such positive comments. I... More 

Kidderminster, UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 13, 2014

The breakfasts were good and the service fine. Front desk staff were very helpful and pleasant although a bit confused over the fact that we had paid in advance and then wanted extras on our arrival. The car park is poor quality for the £6 a night paid. Poorly signed from the road, hard to enter and exit and the... More 

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear Harriers9, Thank you for reviewing the Washington Guest House. I am glad that overall you enjoyed your stay with us, however, I'm very disappointed to hear that you are not considering to use us again in the future. I wish to apologise for the confusion on check-in. We have currently a new team member training who hasn't dealt with... More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 11, 2014

The staff or so helpful this lady called holly got me a cab in 5 mins when all can companies were saying 40 mins. The quAint actual keys not swipe cards at to feel of it however the room was drafts and cold at night and at street level it was noisy the rooms need love with peeling Lino floors... More 

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear acura_13, Thank you very much for taking your time to review the Washington Guest House after your recent stay with us. I am pleased to hear that you were satisfied with our service and found Holly particularly friendly and helpful. I will pass your comments onto my team as this kind of feedback is hugely motivating. If regards to... More 

Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 2, 2014

Very helpful and friendly staff Is the first thing I need to state they could not have done more to help me navigating Bristol. However the hotel needs a lot of interior work paint was peeling on the ceilings and some of the furnishing were a serious throw-back to the 50's possibly. That said you get the impression the management... More 

Was this review helpful? Yes 1
WashingtonManager, Manager at The Washington, responded to this review

Dear Ironwill84, Thank you very much for reviewing the Washington Guest House after your recent stay here. I am so happy to hear that you consider the staff as being very friendly and helpful. We are indeed trying hard to accommodate our guests as best we can so words like yours are highly motivating for all of us. Dercorwise, we... More 

East Kilbride, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2014 via mobile

Checked out of the hotel this morning after a 2 night stay. Staff were very helpful and friendly. Room was very clean however could do with redecoration. Very good breakfast. Overall a very good experience but the hotel could do with general redecoration as the paint work etc is a little shabby. This however would not stop me staying here... More 

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear Aileen M, Thank you very much for taking your time to review the Washington Guest House after your recent stay with us. I am extremely pleased that you found us to be 'good value for money'. I have passed your comments onto my team who were very happy with your feedback. In regards to decoration, we are constantly working... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 22, 2014

Not to bad a hotel, just stopped one night while looking at Bristol university. Breakfast excellent, but short of tables and had to share, and down in the basement. Rooms OK, bathroom out of date needed complete refurbishment. Not suitable for anyone bad on their feet, lots of stairs and passages, a typical Victorian house. OK for a couple of... More 

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear Mum.D, Thank you very much for your kind review of the Washington Guest House. I am thrilled to hear that breakfast was excellent. The area is indeed a bit on a small size but that's due to the nature of the building. In regards to the bathrooms, we are currently replacing flooring and bath panels as well as painting... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2014

Great staff very helpful,booked a double room which was very clean and nice size, the breakfast was great, only down point carpark very tight to get in and out off but I had a great 2 night stay here (14th and 15th Nov).Hope to be back in new year

Was this review helpful? Yes 1
WashingtonManager, Manager at The Washington, responded to this review

Dear paulstone_10, Thank you very much for your kind review of the Washington. I am thrilled that you enjoyed your stay with us and have passed on your comments to my teams. In regards to car park, we are on the process of changing and widening the gate. Feedback such as yours is hugely motivating to my team - I... More 

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Additional Information about The Washington

Address: 11 -15 St Paul's Road | Clifton, Bristol BS8 1LX, England
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Washington 3*
Number of rooms: 46
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Also Known As:
The Washington Hotel Bristol
Washington Hotel Bristol

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