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The Washington

11 -15 St Paul's Road | Clifton, Bristol BS8 1LX, England
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1 room 1 adult
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452 Reviews from our TripAdvisor Community

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Penzance, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Good value for money. The hotel is in a great location. The staff were very helpful and friendly. We had our dog with us and there were no problems. The only downside was that the bathroom could do with a new updated shower but apart from that our stay was most enjoyable.

Review collected in partnership with this hotel

Helpful?
Thank Caroline A
WashingtonManager, Manager at The Washington, responded to this review

Dear Caroline A, Thank you so much for this really positive review! It is great to hear that you had such a comfortable and convenient stay with us. We do really appreciate being situated in the beautiful area of Clifton, Bristol. We really enjoy being able to accept pets at The Washington, do come back soon and feel free to... More 

Cambridge, United Kingdom
Level Contributor
104 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I’ve given this two stars, because the staff really do try, and the breakfast was OK. But to be honest that’s like saying the titanic had nice deckchairs. We chose this hotel as it was billed as ‘family friendly’ and came with a cot in the room etc. Except it didn’t there was no cot. Also we had been put... More 

Helpful?
Thank Li S
WashingtonManager, Manager at The Washington, responded to this review

Dear Li S, Thank you for your kind comments about our staff, we do all work really hard here to give our guests the best possible customer service. I do want to sincerely apologise for the mix up with the baby cot - there had been a minor communication blip which meant that the cot wasn't in your room at... More 

Travelers are raving about these Bristol hotels

Kirkwall, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Receptionist try their best but working with very tired product. Rooms are shabby - need a good spruce up. Housekeeping team quite lax. Ok if working and just need a bed. Have tried to upgrade with fancy tea tray but the basics still need addressed.

Helpful?
Thank Fe W
WashingtonManager, Manager at The Washington, responded to this review

Dear Fe W, I am sorry to hear that your stay at The Washington didn't quite live up to expectations. We are gradually updating our rooms and refurbishing parts of the hotel that are beginning to look tired. As we are situated in a listed building this can be a fairly slow process at times, however we are continually purchasing... More 

Greater London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

nice and friendly receptionist Vineta does her job really well, heating was not working in my room, but I received heater from reception. Nice fruit and biscuit in the room, carpet a bit old, some dust inside the heater by the wall,walls quite thin(you can hear neighbours really well). Breakfast was very tasty but in neighbour hotel. Location is good,... More 

Helpful?
Thank Anton B
WashingtonManager, Manager at The Washington, responded to this review

Dear Anton B, Many thanks for this encouraging review. Vineta is an extremely dedicated member of our reception team and we are very grateful to have her on the team! I am so glad that she made you feel welcome and well looked after throughout your stay. Some of our heaters were playing up in December however our maintenance team... More 

Wiltshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

A very convenient and comfortable nights stay - nice and warm on a cold night! Great breakfast too! Thoroughly recommend it and will use it again if I need accommodation in central Bristol. Also very good value for money.

Review collected in partnership with this hotel

Helpful?
Thank 754andrew
WashingtonManager, Manager at The Washington, responded to this review

Dear 754andrew, Thank you so much for taking the time to write us this really great review! I am so glad that you found your stay comfortable and convenient - this is exactly what we are aiming for as a guesthouse. Do come back and stay with us again, we would love to have you, Laura More 

Darlington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Washington is comfortable and affordable. Tea, coffee and fruit in rooms, excellent internet. Breakfasts good. Room a good size and bathroom well equipped. No frills, but does the basics really well

Helpful?
Thank PennyJ1957
WashingtonManager, Assistant Manager at The Washington, responded to this review

Hi PennyJ1957 Thank you for choosing to stay at The Washington hotel and for taking your time to write this review. I'm so glad to hear that you enjoyed your stay with us and that you thought our internet and breakfast was good. You will always find that all the extras your room like hospitality tray, are well stocked and... More 

London, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for one night for a wedding. The location is what makes this hotel passable (Clifton/the Triangle) and it is very cheap compared with the average hotel in a city which is the main draw. Otherwise there is a lot of room for improvement. I agree you get what you pay for and I don't mind a little shabbiness but... More 

Helpful?
1 Thank Amy M
WashingtonManager, Assistant Manager at The Washington, responded to this review

Hi Amy M I would like to thank you for taking the time to review your stay with us. Washington is in very convenient location for Clifton and city center, I'm really sorry for any inconvenience that the uncomfortable mattress and noise has caused. We do take all feedback very seriously as we are always trying to improve in all... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We received a wonderful welcome from Elvira, the receptionist, who recognised us (and we, her) from a previous visit. Elvira did all she could to inform us of local places to visit and where to eat, plus the facilities offered by this hotel chain. Nice quiet room and wonderful breakfast included in the price. Easy to walk into city centre.

Helpful?
Thank ParisSmith
WashingtonManager, Assistant Manager at The Washington, responded to this review

Hi ParisSmith Thank you very much for taking the time to write this review. My team will be very keen to hear that they have provided excellent service especially Elvira. Washington is in perfect location for many attractions and shopping, you don’t necessarily need to take a bus as most of the places to visit are within walking distance. I... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

It'd be churlish to criticise anything - it's a relatively old and shabby hotel for £40 a night so I'm not expecting the Four Seasons. 눇Once again, here is a demonstration of how a stay in a relatively worn out hotel can be transformed by friendly and accommodating staff. Room was tiny - like living in a space capsule for... More 

Review collected in partnership with this hotel

Helpful?
1 Thank pobkin123
WashingtonManager, Manager at The Washington, responded to this review

Dear pobkin123, Thank you very much for taking the time to write us this review. It is so encouraging to hear that our staff made your stay with us such a positive one! This review has really brightened up our day! The breakfast team are often very busy so it is great to hear that their friendliness stood out to... More 

Denham, United Kingdom
1 review
4 of 5 stars Reviewed January 1, 2016

Excellent breakfast has become a good start of having travel here. The room is clean and staff are very nice as well. The location is also very nice as the university is just next to the hotel and bus stops to the city and station are very close to the hotel.

Review collected in partnership with this hotel

Helpful?
Thank 844ethan
WashingtonManager, Assistant Manager at The Washington, responded to this review

Hi 844ethan I’m so happy to see that you have enjoyed the breakfast, our chefs will be very pleased to hear that, we have plenty of different choices like gluten free and vegetarian options and the sausages that come with Full English breakfast are just amazing!. Our location is just perfect for University of Bristol, shopping and restaurants; we are... More 

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