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The Washington

11 -15 St Paul's Road | Clifton, Bristol BS8 1LX, England
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370 Reviews from our TripAdvisor Community

Traveler rating
    48
    124
    100
    54
    44
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47
97
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83
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
  • All months
    (370)
  • Mar-May only
    (109)
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    (100)
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    (94)
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    (67)
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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

On the downside, yes it's a bit tired looking, the shower wasn't great, you have to pay for Wi-Fi but on the upside... lovely selection of tea and coffee in the room, the hen nights appeared to have been roomed out of the way so disruption was insignificant and the breakfast was pretty good! They were unable to service the... More 

Was this review helpful? Yes
Coventry, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for two nights for a friends hen party and the hotel was clean, well maintained and close to the city centre. Staff were helpful and were considerate of our needs, helping to book taxis for us and offering to keep our luggage safe on the day of departure. Downside was that the five twin rooms that we had... More 

Was this review helpful? Yes 1
WashingtonManager, Manager at The Washington, responded to this review

Dear Stacey O, Thank you so much for taking the time to review us and for the positive comments you have given. I am very glad that you found our hotel clean and well maintained. Our housekeeping team work so hard to make this the case so they will be really encouraged by your pleasant experience. Likewise it's great that... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Washington on Friday 22nd may 2015. The staff were friendly and helpful. Didn't eat the breakfast because I was too hungover! My Girlfriend and brother in law enjoyed there full English. The room was a bit warm and stuffy, we stayed in a family and the beds were surprisingly comfortable. All round good stay ! Thanks

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear jimmybee1875, Thank you so much for leaving us this great little review! Our staff do work so hard to give every guest the very best customer service experience so I am delighted that you got to see that for yourself. It's a shame you missed out on breakfast as the washington full english is quite renowned, maybe next time!... More 

Hereford, United Kingdom
Top Contributor
133 reviews 133 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

For a stopover, this hotel was pleasant, staff very helpful and breakfast choices excellent. Room was on the ground floor so was noisy from people passing through and from the street. Rooms higher up the building might have been better. Parking was at a premium..we had the last space

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear quilter48, Thank you so much for this very pleasant review, as a small independent business positive reviews like your one really mean alot to us! Our breakfast team are great and always provide a delicious spread of food for all our guests. As breakfast is included in all our room prices this is a great bonus! I do apologise... More 

wakefield
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

Back in the dark ages charging for wifi!! The hotel need a load of paint and new furniture but the good news is that it was clean and the staff friendly. They also charge for parking. Its just OK for a one night stay.

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear peterw_in_Wakefield, Thank you very much for taking the time to review us and for your helpful comments! I am very glad that you found the hotel clean and the staff very friendly. We do indeed charge for parking, however the fact that we have a car park where we are located is really quite a bonus! Parking is pretty... More 

Travelers are raving about these Bristol hotels

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed here for three nights in May.Very impressed with the Friendliness and help from the reception staff! The room I was in..no.55 was cosy enough but Decor a bit tired and nowhere to sit! Only a stool to sit on.Unable to prop pillows up in bed owing to shelf arrangement behind the bed. Water in bathroom is dangerously hot! Shower... More 

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear Sylviakuszmlder, Thank you very much for taking the time to write this review! Thank you for pointing out areas where we are doing well and for helpfully suggesting the areas that need improvement. We always want to be bettering ourselvse as a hotel so your comments are much appreciated! I am so glad that you really liked our newly... More 

Trowbridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice comfortable hotel with attentive and efficient staff. Very good breakfast too which left us with a good feeling about the hotel. In my view, it provides excellent value for money and would definitely book there again

Was this review helpful? Yes 1
WashingtonManager, Manager at The Washington, responded to this review

Dear lester m, Thank you so much for taking the time to write this very pleasant review, as a fairly small business it really means alot to us! I am so glad that all our team looked after you so well and that the Washington breakfast was a great way to start the day. Do come and visit us again,... More 

cambridge
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I needed to stay in Bristol overnight before attending a business course and - given I was only going to be there for literally seven hours - chose the Washington as a cheap option. Given that, I was extremely happy. As other reviewers have said, the decor is tired. But it was spotlessly clean even in hidden corners, the towels... More 

Was this review helpful? Yes 1
WashingtonManager, Manager at The Washington, responded to this review

Dear tangoprincess, Thank you so much for this really lovely review. It will be a real encouragement to my team who all work so hard. I am so glad that you got to experience their excellent customer service, even after midnight! Due to being in a list building renovation work is tricky but we are pressing on with it each... More 

Reading, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Let's start with the good: very helpful and friendly staff, great location just off the bottom of Whiteladies Road so easy access to the city centre, great breakfast and free wifi. However, for the price there are lots of bad points. Old decour, rooms are clean but in need of a massive improvement (marks on the wall/shower etc - it... More 

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear Jamwill1, Thank you so much for taking the time to review our hotel; as a small independent guesthouse we really appreciate it. Thank you also for the positive points you made about our services. We make a real effort to give all our guests excellent customer care so I am very glad that you found our staff helpful and... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Stayed here with a few colleagues, only half of us had working heating in the room, which made them very cold as they have massive single glazed windows. One colleague also had no hot water on second morning. Rooms 15 and 12 nr reception very noisy. Structural problems are one issue, but I lost faith entirely over the breakfast. No... More 

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear Michelle F, Thank you very much for taking your time to post a review about your recent stay at the Washington. I was sad to hear that there were some problems you experienced that made your stay not as satisfactory as expected. Firstly, the heating works on a timer and at the moment as it's spring time it is... More 

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