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The Washington

11 -15 St Paul's Road | Clifton, Bristol BS8 1LX, England
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1 room 1 guest
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404 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Italy
Level Contributor
24 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

The hotel, despite not beeing very cheap, has all the characteristics to be a budget hotel. The room was quite big but the beds weren't comfortable at all; plus, the hotel at night was really noisy because of the the plumbing. On the other hand, good points about the hotel were breakfast, there was in fact a lot of choice... More 

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Greenwich, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The room was, like many UK hotels, on the small side. However, the bed was very comfortable, and there was tea and coffee as well as fresh fruit in the room. The shower was problematic - either too hot, or freezing cold. The breakfast was excellent. The location was good - about a 15 minute walk to the city center.... More 

Was this review helpful? Yes 1
WashingtonManager, Front Office Manager at The Washington, responded to this review

Dear Jamie H, Thank you for leaving us such a great TripAdvisor review – we really appreciate this! I am glad you enjoyed your stay with us at The Washington. Our complimentary hospitality tray is a great touch to welcome our guests to The Washington as well as the added bonus of a free cooked breakfast with a selection of... More 

Lisburn, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My mother, sister and myself all stayed at this hotel from the 10 Aug-14 Aug (inc). I have no complaints at all about the staff they were very helpful and accommodating. However after the first night of the sewers sifting back up the bathroom and we had to smell the stench all night, we were moved rooms the next day... More 

Was this review helpful? Yes 1
WashingtonManager, Front Office Manager at The Washington, responded to this review

Dear Jacky J, Thank you providing us with feedback on your stay at The Washington. Firstly I am very glad you found our staff to be very helpful and accommodating – all of our staff work extremely hard to ensure they meet every guests needs and ensure they have a pleasant stay. I am very sorry to hear that you... More 

Travelers are raving about these Bristol hotels

Winnipeg
Level Contributor
109 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes, an old hotel but the customer service and value for your money plus a good area of the city makes it all worth it. For the price we had a very adequate room (yes, old and tired but clean) plus a front desk person (woman, long black hair - EXCELLENT!!) who took such good care of us and then... More 

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear Lois Winniepeg, Thank you very much for such a kind feedback after your recent stay with us. I am very happy to hear that our standar of service met your expectations or even exceeded them. Every member of our staff is doing their best to accommodate our guests with care. I have passed all your comments onto them and... More 

Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A very friendly hotel offering small rooms to stay for a few days. Nice breakfast if it is included in the price. One of the issues is that it does not offer free wifi if you don't make the booking through the actual hotel. Also it does not have an elevator for the top floor rooms so it might be... More 

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear Marinos P, Thank you very much for reviewing you recent stay with us on Trip Advisor. We are extremelly pleased that you found the staff to be welcoming and friendly, and that you enjoyed the complementary breakfast. Everybody here at The Washington is working really hard to make sure we provide a unique and unforgettable customer experience. As wifi... More 

Coventry, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked this due to good reviews on Trip Advisor and the photographs deceived us into believing this was a sympathetically updated period property. Oh dear, the hotel is well past it's sell by date. Before entering the hotel I had doubts as I noticed the external flaking paint and lack of maintenance. We asked for a quiet room and... More 

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear Bunty C, Thank you very much for taking your time to place a review on Trip Advisor after your stay at the Washington. I am really sorry that you were not fully satisfied with the room we provided for you. I am glad that you found the reception and night porter friendly and helpful. I apologise for the error... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

If you had a choice of similarly price hotels you be better off elsewhere. This is a very tired looking hotel, which is in serious need to refurbishment. Reception is tired and uninviting, the rooms are poor, even in an executive double. The bathrooms are poor, diabolical showers and very shabby decor. The rooms have tired looking wallpaper and is... More 

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WashingtonManager, Manager at The Washington, responded to this review

Dear Mikem063, Thank you for taking you time to place a review after your recent stay with us. I was very sad to hear that you were disappointed with the decoration around the building. We usually receive a lot of positive feedback about our reception area and how welcoming it is. We are a 3 star guest house so a... More 

Kent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My booking was done via a 3rd party on my behalf. I'd been on the website before arriving and was driving - it boasts parking but it's impossible to find, you need a passcode to get in round the back and most of the spaces are for another company. I headed in and was a bit annoyed to find I... More 

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear Jess_Kent_mum, Thank you very much for taking your time to review the Washington Guest House after your recent stay with us. I am very pleased to hear that you found our staff to be friendly and helpful, and the rooms clean. All our teams work very hard to provide the highest standard of service and I will be passing... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed at the washington probably about 5 times now. We frequently travel to Bristol most years for someones birthday. Brilliant hotel, friendly staff and fantastic breakfast. Would definitely recommend to anyone wanting to stay in Bristol. While in a quieter area The Washington is within walking distance of the city centre.

Was this review helpful? Yes 1
WashingtonManager, Front Office Manager at The Washington, responded to this review

Dear SamDuff12, Thank you for leaving us such a great review!! We love to hear from a regular guest who enjoys coming back to The Washington. I am glad you appreciate everything that makes The Washington great: the staff, the breakfast, perfect location and of course the hotel itself! We look forward to having you stay with us again soon.... More 

Liverpool, United Kingdom
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Chose this hotel as I was solo at a wedding, and the bride had advised me that it wasn't far from the venue. As I was on my own I thought it would be a good choice of hotel. The photos looked like it was a nice hotel, so I booked it for Friday and Saturday night. When I got... More 

Was this review helpful? Yes
WashingtonManager, Front Office Manager at The Washington, responded to this review

Dear Bennett_26, Thank you providing us with your thoughts on your stay at The Washington, as a small independent guesthouse we really appreciate feedback in order to continually improve. I am glad you found our reception staff to be professional and helpful; they are always striving to do their best for our guests. I am also glad to hear you... More 

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