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The Washington

11 -15 St Paul's Road | Clifton, Bristol BS8 1LX, England
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The Washington
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The Washington
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359 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed he with 8 pals for a lads weekend in Bristol. Clean hotel, comfortable and in a cracking location. Situated in a nice quite road just a short walk away from some cracking restaurants and bars would go back

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Dartford
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed for one night in a single room. Staff were very helpful and friendly - I asked for some fresh milk for tea-making and the lady on reception brought me a jug to the room within minutes. The room was clean, but the decor and soft furnishings are very tired. Breakfast room is bright and welcoming, and the breakfast... More 

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Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Spent 4 nights there.............. Staff very nice (Blonde Receptionist very helpful) Bedroom good nice clean sheets & towels, nice touch some fruit tea coffee etc, but OMG the Curtain were Gross :-( Ive never seem any thing like them in my life So Bad :-( Need Replacing NOW................ Coat of paint needed on the out side railings and bathroom ............. More 

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WashingtonManager, Manager at The Washington, responded to this review

Dear Constance, Thank you very much for taking your time to review the Washington Guest House after your recent stay with us. I am pleased to hear that you found the staff to be friendly and helpful. I will pass your kind comments onto my teams as they are highly motivating and they will be thrilled to hear that their... More 

Lancaster, United Kingdom
Reviewer
3 reviews 3 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is fantastic. Our stay was on the 9th of April for one night. Me and my fiancé stayed in room 29, whilst my mum, dad and younger brother stayed in room 10. Before we even got to the hotel my mums disabilities were noted, understood and respected, so a large double room downstairs was transformed into the triple... More 

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WashingtonManager, Manager at The Washington, responded to this review

Dear sawhit0, This review has genuinely brought such a big smile to my face! I am so glad that you had a really pleasant stay with us. Our staff work so hard all year round to give every guest personal service and excellent customer care. Our reception team make every effort to note any special guest requirements and the breakfast... More 

Canterbury
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at The Washington Hotel which is a part of the Clifton Hotel in Bristol, and found the location excellent for visiting our family who live in the next road! Also for the convenience of getting about Bristol itself either by bus, or as we did, walking. The hotel was warm and comfortable, and the staff were very friendly... More 

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WashingtonManager, Manager at The Washington, responded to this review

Dear Milo04, Thank you so much for taking the time to write this review, I am really glad that you found the location of our hotel so convenient! We have excellent bus links and even a small train station just a short walk away from the hotel which many guests find extremely useful. We do pride ourselves on being really... More 

Aylesbury, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We recently visited The Washington with friends. All in all, our room #71 was godawful - condition wise it was poor. Weathered paintwork, damp, cold (broken radiator), carpet severely worn and a poor mattress. It's like a step back into the 60s and not in a complimentary way. Admittedly, the staff were helpful and friendly - provided an electric heater... More 

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WashingtonManager, Manager at The Washington, responded to this review

Dear Adam J, Thank you for taking the time to write this review and for all your constructive feedback. As a small independent hotel we greatly appreciate it and seek to act on all comments where possible. I am very sorry to hear that your experience of room 71 was disatisfactory. Room 71 is not a fair reflection of our... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago

On last Tuesday 24/03/2015, I stayed in the hotel with a friend of mine for 3 nights, but oh surprise from first moment I tried to lie down on the bed, I felt like I was in a hole, sinking slowly, we thought it was a problem of the mattress, we informed to reception about this issue, they came and... More 

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WashingtonManager, Manager at The Washington, responded to this review

Dear Madanilosilva, Thank you very much for taking the time to write this review. We are glad that despite the initial issue with your bed you found our staff very pleasant and the breakfast service excellent. Our housekeeping team work exceptionally hard every day so I was extremely pleased to hear that you gave the cleaning service a 10/10! We... More 

Trowbridge, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Good points, In Clifton, close to central Bristol, staff helpful and friendly, breakfast very good, and good service and reasonably priced. Downside rooms are tired and in need of some TLC, avoid room 71 as the carpet is threadbare, room small, and bathroom claustrophobic! In fairness we asked to be moved, and were accommodated with another room.

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WashingtonManager, Manager at The Washington, responded to this review

Dear Trogloditus, Thank you very much for taking the time to write this review, as a small independent guest house we really appreciate it! I am so glad that you found our staff to be friendly and helpful as we seek to work hard at giving all guests superb customer service at all times. We do apologise for the bad... More 

1 review
4 of 5 stars Reviewed March 17, 2015

Stayed here for two nights on a hen weekend The rooms were clean and had lots of extras I was not expecting. The breakfast was great and the staff were really friendly and helpful . THe hotel was next door to a great bar and it was a £10 taxi journey right into the centre of Bristol . Would stay... More 

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WashingtonManager, Front Office Manager at The Washington, responded to this review

Dear Julie R, Thank you so much for taking the time to write out this review. Infact I rememeber your group very well and so glad we reached your expectations. I will be sure to pass on all the comments to our team, they will be thrilled as it was such a busy weekend and all worked very hard. I... More 

Top Contributor
87 reviews 87 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 15, 2015

Clean and value for money in a very good location, friendly staff. Value for money if breakfast is included. Breakfast okay. Would recommend it for a shower stay and when all other hotels are busy you'll always find a good option in this hotel

Was this review helpful? Yes
WashingtonManager, Manager at The Washington, responded to this review

Dear LuisBricksoul, Thank you very much for taking your time to review the Washington Guest House. We are very pleased that you found us to be good value for money and in general enjoyed your stay. I will pass all your kind comments onto my team. They will be thrilled to hear them. Thank you again for your positive review,... More 

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