Stayed for 2 nights in the ground floor family room. As many have said, parking is a problem, we had to leave the car 3 streets away on the second night which was a worry. Room was small and next to a staff room which generated some noise. second night we were kept awake by furniture being moved around although...
More
I cannot believe how small this room was. I have no idea how the photographer got the image he did which they have on their website! Our room mwas at the back and it was so hot at night. Others also complained about this the next morning. We had to pay extra to park the car - which I thought...
More
The Rodney Hotel staff were extremely helpful and attentive throughout my stay. After a long flight I arrived early in to Bristol and the lovely receptionist ( Leah ) arranged for an early check in for me, helped me carry my luggage to my room and organised for a coffee to be brought up to my room. I was thrilled...
More
Dear Monika,
Thank you for the kind review of the Rodney Hotel.
I am thrilled that you enjoyed your stay and will be passing your comments regarding the levels of customer service on to my staff.
As a small independent hotel, we work extremely hard on our customer service and it is always so nice to hear that this hard...
More
We stayed at this hotel for 1 night with our son and his wife for a wedding on the Saturday.We asked when we arrived if we could go into our room when it was ready and eventually(after talking to a helpfull maid)managed to get into our rooms.They were tiny,no you cant both walk round the bed at the same time,as...
More
Dear Mrs. Fallows,
Thank you for taking the time to review the Rodney Hotel.
As our usual arrival time is 2pm and your party had requested an early arrival, it is our policy for our reception staff to just double check that the rooms are ready. As check out time is 11am and the request was made for 12pm this...
More
As my son has just started Bristol University my husband and I were keen to visit the city as we had heard such good things. My son recommended we stay in Clifton and we found the Rodney Hotel on line. I was a little concerned by some of the reviews I had seen on Trip Advisor but felt that the...
More
Our stay at The Rodney was short, just an overnight stay this weekend. First impressions on entering the hotel were good. A well decorated and tastefully furnished entrance, reception and a quick peep into the bar and dining room confirmed the same. We parked right by the front door (at extra cost) and were greeted by extremely helpful Reception staff...
More
Dear Ann Baines,
Thank you for your review of your stay with us at the Rodney Hotel.
I am pleased that you found the reception team to be helpful and polite during your stay with us and I am glad you appreciated the decoration in the entrance. We have tried to be sympathetic to this property which is now well...
More
Despite a last minute decision to go to Bristol and arriving at nearly 10pm, the welcome was warm and helpful and the receptionist found a parking bay for us. The room was not large but warm and adequate. Best bit was comiong in after a late dinner and having drinks in front a real fire. Good breakfast.
We had a very helpful receptionist and a warm welcome. However, this was let down by the state of the room. It was right at the top and showed, with peeling wallpaper in the window alcove, that there was a damp problem. The bathroom was tired and needs a complete renovation. If you are allocated a room at the top...
More
Dear renardIsleworth,
I am terribly sorry that you were disappointed by the standard of your room with us at the Rodney Hotel.
I have looked in detail at the issue with the wall in the room you stayed in and it would appear that there are some problems with the adjoining wall of the property next door and so as...
More
My partner and I stayed there for a weekend, with our two dogs. We had a comfortable and peaceful stay. All the staff were friendly and helpful. The room was clean and well appointed. The breakfasts were certainly plentiful! All in all, a welcoming and pleasant place to stay.
Dear JB1234Tewkesbury,
Thank you so much for your review of the Rodney Hotel and I am so pleased that you, your partner and your dogs enjoyed your stay with us.
We prefer to allocate ground or lower ground floor rooms to those guests that bring their pets simply because it is easier for you to access the room and with...
More
This place really got me happy and angry in one go! Beware, the parking situation is a nightmare, if there aren't any of the ten hotel spaces available you are sent into the surrounding areas to find somewhere for yourself. Fifteen minutes later in the dark and cold I was freezing and trying to find my way ba as surrounding...
More
Dear Snowqueen75,
Thank you for taking the time to review the Rodney Hotel.
I would firstly like to apologize that you weren’t able to find a parking space outside the hotel. I wish we were able to provide more car parking spaces for our guests but unfortunately due to the areas historic nature and with the vast majority of buildings...
More
If you own or manage Rodney Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
573 Reviews
175 Reviews
81 Reviews
