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Premier Inn Bristol Filton

#19 of 40 Hotels in Bristol
Certificate of Excellence
Shield Retail Park - Gloucester Road North | Filton - Avon, Bristol BS34 7BR, England
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Premier Inn Bristol Filton
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Premier Inn Bristol Filton
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294 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (294)
  • Mar-May only
    (60)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (72)
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London, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This is a lovely holiday inn all the trimmings and everything as you'd expect good rooms good service nice food but it does not help me as I and many others do who work nights! As a self employed businessman I work permanent night shifts and travel the country and none of the big chains seem to accommodate us night... More 

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Holsworthy, United Kingdom
Level Contributor
101 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed overnight, and it was really nice, the staff on reception were so helpful and friendly. A lovely clean room. Highly recommended place to stay. Great meals are provided at Brewers Fayre. Next door

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Charlotte M, Manager at Premier Inn Bristol Filton, responded to this review

Thank you for your lovely feedback about your recent stay at the Bristol Filton Premier Inn. I was pleased to read that we exceeded your expectations and we thank you for sharing your experience. We hope we get the opportunity to welcome you back to our hotel in the not too distant future. Thank you again! Vernetta and the Team... More 

Rotherham, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

the reception staff were helpful and made you feel very welcome. The pub next door provided breakfast and evening food. It would be good if there were lift facilities ad an upgrade to rooms which has happened to other premier inns

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Charlotte M, Manager at Premier Inn Bristol Filton, responded to this review

Thank you for your feedback regarding your recent stay in Bristol. We value all feedback good and bad to help us continue to find ways to ensure our guests have a great experience every time they stay. As soon as we have a date for our refurbishment, you will be made aware. However, there are a number of our sites... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I would recommend this hotel best nights sleep, friendly staff and great value for money. Tidy quiet rooms make it the perfect stop over for onward travel or a business trip. Very good breakfast in a spacious dining area which also ha a small bar everything you would expect from a travel lodge. Would I rebook? 100% yes!

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Blackpool
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We've stayed at this hotel before as it's a handy base for visiting family in the area. The reception staff here are all excellent, some of the best in the many hotels I've visited. The staff in far more expensive hotels could learn a great deal from them. The rooms aren't the most modern and up to date, but you... More 

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Charlotte M, Manager at Premier Inn Bristol Filton, responded to this review

Thank you for taking the time to give us your feedback of your recent stay in Bristol. It's great see returning guests give us their views on our product & services time and time again, and I was pleased to read that we were able to do this again during your returning visit. We look forward to welcoming you back... More 

Manchester, United Kingdom
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The problem is that Premier Inn are so good at what they do that when you get one that is not up to their standard it comes as a bit of a shock. This is not a good one. The welcome, as always, was great. They really do know how to recruit good customer facing staff. But once inside and... More 

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Charlotte M, Manager at Premier Inn Bristol Filton, responded to this review

Thank you for taking the time to provide us with your feedback following your recent stay with us here at the Bristol Filton Premier Inn. I was disapointed to read that the standard of our product let you down, and as a result we may not be able to have the opportunity to welcome you back. However, as soon as... More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

The price paid for one night stay was over £100 which was definitely not worth even half that. This hotel has not been refurbished and lacks atmosphere and character. The rooms were very scarcely furnished and had a TV the size of a postage stamp. There was no natural light or air conditioning. I was told that the curtains in... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Bristol Filton, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We... More 

Northamptonshire
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well the Lenny Henry advert of a "great nights sleep" does not apply to the Premier Iin at Filton. We stayed on a rainy summer's night, temperature about 19 degrees and discovered there was no air conditioning. The room was like a furnace and the staff were well aware of this, there was a fan in the room and a... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Bristol Filton, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you shortly. Please... More 

Plymouth, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Stef on reception was great, she was there when we booked in, there when we got back to the room and there the next morning. Really friendly and always smiling couldn't fault her. An asset to the company.

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Charlotte M, Manager at Premier Inn Bristol Filton, responded to this review

Thank you for your kind words abot Steph, one of our team members and I will ensure she is aware of your praises. It is feedback like this that encourage our team to continue to help make our guests feel brilliant throughout their stay. We look forward to welcoming you back soon! Kindest Regards, Vernetta Clarke Operations Manager Bristol Filton... More 

hornchurch
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

Couldn't do more for us. Really went the extra mile, plunging our sink and toilet...however they shouldn't be doing this...where was the maintenance team? Well done, ladies! Excellent welcome and comfy bed. Room and bathroom well maintained.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Charlotte M, Manager at Premier Inn Bristol Filton, responded to this review

Thank you for your lovely comments about the service you received from our Reception Team. Please accept my sincere apologies that there was an issue with the sink & toilet in your room. We do have a Maintenance Team Member that works in our site a couple of days a week, however, I am sorry he wasn't available during the... More 

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