I ended up at this hotel after booking online at the Holiday Inn express in Bristol. They phoned me to tell me that they were in fact overbooked but that they would offer me a taxi to the Arnos Manor Hotel and that it would be cheaper than their own serivces. I accepted as it was getting late and I... more

This was probably a really nice place to stay - but this may have been some years ago. It's now starting to look a little bit shabby and a touch worn around the edges. My room was pleasantly furnished but the annoying things were the things we tend to take for granted in hotels these days. Firstly, it was unbearably... more

This hotel is reasonable but nothing more than that. I probably got off to a bad start as the receptionist on duty when I arrived (late in the evening) was unimpressive. She was friendly and processed my booking efficiently. But I think that's all she saw her duties as. There was no real welcome and she provided poor information about... more

When I arrived at the Hotel for a two day course I was greeted by a receptionist who seemed like she did not want to be there. After asking her where my course was situated I was told very abruptly where it was. These directions weren't very clear as there were two courses in the same area with nothing to... more

We have just returned home from a weekend spent in the Arnos Manor Hotel, Bristol at a reunion weekend. The hotel is somewhat tired, decoration wise, but comfortable. The food is something else. Friday night we ordered roast beef. Received a plate with beef, yorkshire pud and small amount of gravey then waited at least 20 minutes for veg. When... more

I held a discussion group here and the arrangements for the buffet and room were good, with amendments acted on courteously and efficiently. My bedroom was quite large and quiet but a long way from reception, with no lift so was a bit of a struggle with 2 cases. more

This old manor house is easy to find on the A4 towards Bath, and the building is totally out of character with the surrounding area. Upon arrival in the small hotel reception I was given a half-hearted greeting and told my room was on the first floor. I walked up the stairs to the first floor through the double doors... more

This hotel in the suburbs of Bristol is well located and has a number of nice architectural features as well as an ecological interest (providing it's economical). However, it seems to cater to the coach tour trade rather than to independent travellers. My room on the 3rd floor (walk-up) had a small single bed although I had asked for a... more

Despite making a guaranteed booking in August I have been contacted by the Hotel 4 days before our trips to say they are overbooked and cannot now accommodate us. Due to the international rugby game in Cardiff there is no suitable alternative accommodation, which has placed us in a difficult situation. If the Hotel is genuinely overbooked it evidences a... more