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Holiday Inn Bristol City Centre

Certificate of Excellence
4.0 of 5
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Bond Street, Bristol BS1 3LE, England
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Holiday Inn Bristol City Centre
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Ranked #7 of 49 Hotels in Bristol
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
777sirdon London, England, United Kingdom
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749 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here over the Whitsun Bank Holiday weekend with my son to do cycling. As a IHG member this is a newer build Holiday Inn with key operated lifts with a notable European clientele. An attractive feature is the glass lift allowing exterior views as you travel to rooms (there are another 5 lifts - 2 annoying out of service... More 

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Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 days ago NEW

Have stayed here many times in the last year on business. The rooms are clean, tidy and we'll presented. Food is excellent when it arrives in the evening, depending on the chefs on duty it can be a long g wait. Breakfast is the usual fate, but cooked breakfast left under the lights can be dried out. Not ideal.

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BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi John Thanks for your review of the hotel. I’m really sorry that there is a delay sometimes with your dinner, some nights we are very busy, but I can assure you all of our chefs are top of there class. I have shared your comments with the whole team, as we really appreciate your feedback. We really look forward... More 

Barton-upon-Humber, United Kingdom
Top Contributor
50 reviews 50 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights the hotel is very clean with friendly & helpful staff. The rooms are a good size & very comfortable too. They have an excellent selection at breakfast to chose from & it tasted as good too. I was with group & we had a dinner on the Saturday night the food looked as good as... More 

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BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi John What a great review about your stay. It’s great to see that you found the team pleasant and friendly and that you were impressed by the breakfast and dinner. I have shared your comments with the whole team, as we really appreciate your feedback. We really look forward to welcoming you back! Thank you & take care Neil... More 

Godmanchester
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I am a Platinum member. I have therefore stayed in a lot of Holiday Inn hotels. I don't often review but have to say that this hotel stands out, particularly because of the quality of the staff it employs. I would like to single out one individual who made our stay particularly memorable and enjoyable. Her name is Agnes and... More 

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BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi BadgerCheese It’s fantastic to see that you enjoyed your stay with us so much. I assure you that we reward and recognise all of our team members and i will personally pass on your praise to Agnes. I really look forward to welcoming you back very soon. Thank you and take care Neil Parry Deputy General Manager More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Top service. Well done Agnes at the bar service quality was excellent and local advice was spot on. Very friendly and professional. Hope Holiday Inn recognise this. Excellent service. 2330 27 Mmay 2015

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BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Al It’s fantastic to see that you enjoyed your stay with us so much. I’ve shared your review with the team, and like me they were blown away with your kind words. I really look forward to welcoming you back very soon. Thank you and take care Neil Parry Deputy General Manager More 

Huddersfield, United Kingdom
Top Contributor
81 reviews 81 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was booked for me by my new employer, but being an IHG reward member I was happy to be put in a Holiday Inn. I was in a superior room on the 6th floor but it was only £99 B&B so worth the cost. The room was of good size with all the amenities you could want, including... More 

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BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Bexy I’m really glad that your new job has brought you to us. We get many positive reviews about the Spot Kitchen & bar both for quality & Value, And I’m really glad this shines through. It’s great to see that the team were pleasant and that you will be coming back. Thank you and take care Neil Parry... More 

York, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We were given a warm welcome on reception and throughout our stay all staff were friendly and polite which is how it should be but often is not at other hotels I have stayed at. Thank you😀. Tip. If there are two of you ask for two room cards

Was this review helpful? Yes
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Jane It’s fantastic to see that you enjoyed your stay with us so much. I’ve shared your review with the team, and like me they were blown away with your kind words. I really look forward to welcoming you back very soon. Thank you and take care Neil Parry Deputy General Manager More 

Cookham, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very impressed with this Holiday Inn which is right in the centre of town. You park in the NCP and it's clearly sign posted where you can drop off right by the hotel entrance then park. The hotel is pretty new so light and airy, the room was amazing, with a large bathroom and jacuzzi bath, the hairdryer was in... More 

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BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi OMB It’s great to receive feedback from our guests and I’m glad that we have consistently got things right for you. I have personally passed on your praise to the team, in particular Frank, Veronica & Marlene. Our team really appreciates these shout outs. We really look forward to welcoming you back soon. Thank you and take care Neil... More 

Top Contributor
85 reviews 85 reviews
82 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is central with good parking The rooms are spacious and thete is free wifi The staff here are polite and good customer service where at reception the tell u about the hotel and on checkout try ask how you stay was exactly what you expect from a holiday inn maybe holiday inn Filton Newport and Cardiff should send... More 

Was this review helpful? Yes
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Steve It’s great to see that you found the team so positive, and we really appreciate your comments We always give genuine and friendly service to all of our guests and treat everyone as if they were part of the family. I’m so glad this shows! I have shared your comments with the whole team, as we really appreciate... More 

Nottingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with my wife and kids and I have to say this is the best Holiday Inn I've stayed in. Service was genuine and room was very impressive. Great location and food was very tasty. Will defo be back.

Was this review helpful? Yes 2
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Ben I’m really happy that we are the best Holiday Inn that you have stayed in! We always give genuine and friendly service to all of our guests and treat everyone as if they were part of the family. I’m so glad this shows! I have shared your comments with the whole team, as we really appreciate your feedback.... More 

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