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All 88 Bristol hotels

Holiday Inn Bristol City Centre

4.0 of 5 Hotel   |   Bond Street, Bristol BS1 3LE, England
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83%
Ranked #9 of 88 hotels in Bristol
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
wongmeishan Singapore, Singapore
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473 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
London, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

This is my second visit to this hotel and am not planning to return. The mattress protector was absolutely filthy! Plus the duvet was full of hair and stains. Housekeeping changed it but it is a terrible impression in the first place. During my last stay, the room wasn't hoovered either. Inept housekeeping and bad hygiene. Do lift the bed... More

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This is a beautiful hotel in a fantastic location with good, comfortable rooms and a lovely breakfast. However, on our arrival all of the positive attributes of this hotel were negated by the poor attitude of the male receptionist. On our arrival, he asked for a £50 deposit per person incase we "trashed the room." We were on a Hen... More

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Singapore, Singapore
Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is our 2nd time staying in this hotel during the 2 occasions that we were in bristol. Location is great - just across the shopping belt and service is good. Bedrooms modern and v comfortable. Breakfast was good too. Despite all the compliment above, I would like to give 3 1feedback for the management to note to up the... More

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BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi wongmeishan It’s great to see that you enjoyed your recent stay with us. Lots of our guests take advantage of our location so close to Cabot Circus & the rest of the city centre. I would like to thank you for your comments and I will be sure to take them on board and look into each of your... More

Redruth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed a few times in the last couple of weeks, absolutely great. I tend to miss the great post work check-in rush, each time I've parked pretty close to the hotel entrance on level 2 and walked straight up to the desk and checked-in without any hassle. I'm a Priority Rewards member so my paperwork is pretty easy as... More

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BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Tom_p What a great review! I’m really glad that you have been coming back to us and that you appreciate the benefits of being an IHG Rewards Club Member. I’ve shared your review with the team, and like me they were bowel over with your kind words. I really look forward to welcoming you back very soon, and please... More

Wiltshire, England
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good location, friendly staff and really good breakfast selection on offer. Parking is also really convenient although the car park is a little tight at times. We visited with our two young boys and it was great

Was this review helpful? Yes 1
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Mrpreece81 It’s great to see that you and your family enjoyed your recent stay with us. I’m always pleased to read reviews from our guests, especially when they comment on the friendliness of the team and quality of breakfast. I have shared your comments with the whole team, as we really appreciate your feedback. We look forward to welcoming... More

Surrey
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We were visiting my brother who works in Bristol. This was an ideal base - just off the motorway, central, with a car park. The restaurant and other areas are nicely laid out, and everything is clean and well maintained. The suite was spacious, clean with a good range of amenities. We had drinks and snacks in the restaurant. The... More

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BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Daddys_dd What a great review of the hotel! Our location is very popular with guests due to the easy access by road. I’ve passed your comments on to all the staff including Art. We love these kinds of reviews. I really look forward to welcoming you back I August. Thank you and take care Neil Parry Deputy General Manager More

Guernsey
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

I went for a chess tournament - as I did last year when I also reviewed this hotel favourably. There was a good special rate this time as well - fine value. The staff have changed since last year - which one expects in this industry, but they remain well-motivated and pleasant, without exception. The breakfast is excellent and replenished,... More

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BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi SarnianGuernsey What a great review! I’m really glad that you have come back to us and that you found the team “well-motivated and pleasant, without exception” I’ve shared your review with the team, and like me they were pleased over with your kind words. We look forward to welcoming you back very soon. Thank you and take care Neil... More

wales
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last night with my 2 daughters and my sister..to get a whole days shopping in with an early start and a treat for us all.. Brilliant. Clean and comfortable., Lovely staff. Lovely breakfast. Good parking. So close to the shops too. At a great price. Will definitely stay here again.

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BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Mobilemaz It’s great to see that you enjoyed your recent stay with us. Lots of our guests take advantage of our location so close to Cabot Circus & the rest of the city centre. It’s great to see that we mad your stay as enjoyable as possible. I particularly like how you found the hotel ‘Clean and comfortable, Lovely... More

Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Modern and clean hotel. Car park below so great if you are travelling by car. Comfortable modern rooms. Staff are very pleasant and helpful. This is the top end of Holiday Inns. Not 5 star as the reception did not operate efficiently. Possibly understaffed so their was long queues to check in and out. Also no upgrades for platinum card... More

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BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Dave H We are really glad that you enjoyed your stays with us & found the team pleasant & helpful. I’ve shared your feedback with the team, as we really appreciate it. I apologise for the delays you experienced at reception and assure you I am looking into this. I would greatly appreciate it if you could contact me... More

Ludlow, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

There was some delay in getting to our rooms - unavoidably since many of the hotel's previous night's guests had overstayed their welcome - and rooms. The manager, Bart, and his assistant Etienne were very responsive to our discomfort since we had to be out early for an evening's entertainment elsewhere. They were two of a team that made our... More

Was this review helpful? Yes
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi John P WOW, What a fantastic review! We really appreciate it when guests take the time to send such a glowing review, as well as complimenting members of the team. I have passed your comments on to Art, Bart, Etienne, Karolina, Veronica as well as the rest of the team. We love to hear these kinds of reviews. Please... More

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Additional Information about Holiday Inn Bristol City Centre

Also Known As:
Holiday Inn Bristol City Centre Hotel Bristol
Holiday Inn Bristol City Centre Hotel
Address: Bond Street, Bristol BS1 3LE, England
Phone Number:
Location: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Bristol
#5 Business Hotel in Bristol
#11 Romantic Hotel in Bristol
#12 Family Hotel in Bristol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Bristol City Centre 4*
Official Description (provided by the hotel):
Bristol's newest hotel located on Bond Street in the city centre. Opposite Cabot and Broadmead shopping centre, an ideal location for all of the city centre activities and attractions. This new hotel has been completed to a very high modern standard with Standard, Superior, Deluxe, Executive and Suite bedrooms. The Spot restaurant provides excellent food at value prices or try the 7evern bar for drinks or bar food. 1/2hr free internet for all hotel guests with reduced price parking in the NCP car park under the hotel. 7 flexible conference and banqueting rooms are also available. This hotel prides itself on ensuring that the guests are the main focus and the hotel team will go out of their way to ensure that a great experience is offered. ... more   less 
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