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All 84 Bristol hotels

Holiday Inn Bristol City Centre

4.0 of 5 Hotel   |   Bond Street, Bristol BS1 3LE, England
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Ranked #11 of 84 Hotels in Bristol
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
James M London, England, United Kingdom
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642 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The room I had was spacious and very clean. The wifi throughout the hotel was woefully slow, however, even taking about 30 seconds to load a BBC News page, or Facebook. I was unable to check in prior to 3pm, which is forewarned but I found odd, given that business customers at a conference would expect to able to check... More 

Was this review helpful? Yes
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi James I’m really sorry that you had issues with the hotels Wi-Fi. As advised our free wifi is only designed for checking emails and very light browsing. We do offer upgraded access via vouchers from reception, and will also be installing Fibre Optic very soon. We really hope to welcome you back in the near future. Thank you &... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 1 night, wasn't expecting much. But.. The rooms are to a good standard and the whole place Has a lovely atmosphere. Staff couldn't do more to make you feel welcome. The bar/restaurant is lovely. Very nice to be up high chilling out when the city is rushing around below you. Breakfast is good and for a bargain price.... More 

Was this review helpful? Yes 1
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi honestsleeper09 This is the kind of review that myself and the team love. We are sometimes underestimated by people coming to stay with us, but as you can see by the other reviews we have had, we are not what people expect. It’s great to see that you have recognised the team for their effort and dedication as our... More 

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our organisation used the Meeting Rooms for interviews and Assessment Centres. The facilities are very warm and effectively used. The service is excellent and all staff is helpful and flexible in all our requests. We are surely going to continue using the Academy Holiday Inn for our meetings and our interviews.

Was this review helpful? Yes 1
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Konstantinos P What a great review about our conference Academy. We love that we managed to get everything right for you, and we really look forward to you joining us again for your next event. Take care & see you soon Neil Parry Deputy General Manager More 

London, United Kingdom
Top Contributor
115 reviews 115 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

As a regular traveller, hotels get book and I just follow my calendar. I sometimes get little choice in the matter, so luck is often my friend. Well, I got lucky yesterday. The HI on Bond Street is really good. To the point that I was hacked off not having enough time to enjoy it. My roll call went like... More 

Was this review helpful? Yes 1
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Gilly We are gutted that you didn’t get the full experience here at the Holiday Inn Bristol City Centre. We love these kinds of reviews from our guests. Lots of our guests love our facilities and service, and I just hope that you manage to come back and stay with us soon! We really hope to welcoming you back... More 

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Good customer service is meeting your customers expectations, Great customers service is exceeding customers expectations and outstanding customer service is delivering customer service the way the customer likes it delivered and that is the kind of service I received at the Holiday Inn Bristol City Centre from Agi the Conference Coordinator. She was able to find me a training room... More 

Was this review helpful? Yes 1
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Dennis What a great review about our conference Academy. We love that we managed to get everything right for you, and we really look forward to you joining us again for your next event. I have passed your praise onto Agi, and like me she was blown away by your kind words. Take care & see you soon Neil... More 

Cardiff, United Kingdom
Top Contributor
67 reviews 67 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Christmas shopping trip to Bristol. Fantastic location, great service and clean modern room. We didn't eat at the hotel however the reception service we received was positive, speedy and pleasant. I would stay at this hotel again, great price and amazing parking.

Was this review helpful? Yes
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Kitten ( and Puppy if applicable) Is great to see your stay was perfect for you! We really appreciate your feedback and I have shared all of your comments with the team. Make sure that when you stay again you come into the Spot Kitchen & Bar for dinner. I’m sure you will not be disappointed. Take care &... More 

Torquay UK
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed on a Sunday night. Allocated room smelt of Tabacco smoke and we were quickly swapped to another room. Rooms nicely decorated, warm and modern. All staff are friendly and seem to genuinely want to help. Great mini gym, protein shakes available from the bar which was unexpected. Ate in the restaurant; nice food and a good view of the... More 

Was this review helpful? Yes
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi DevonCustomer What a great review of the hotel! I’m really glad you enjoyed your stay and I’m sorry about the smell of tobacco in your room. We are a 100% non smoking hotel. Your comments are very kind about all aspects of your stay including your Dinner, Breakfast and the parking arrangements. Our access to the NCP car park... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Had cause to stay over once again at this excellent hotel. From a friendly welcome to spacious and comfortable rooms this is a hotel listed as a priority booking when due to visit Bristol. Dinner in the restaurant was of a very high standard as was the meal booked via room service. Location to Cabot Circus and Broadmead shopping adds... More 

Was this review helpful? Yes
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Garry G Is great to see you back at the hotel, and that everything was comfortable for you again! It’s great to read that you enjoyed your meal in the Spot Kitchen & Bar, as well as your room service. We really appreciate your feedback and I have shared all of your comments with the team. Take care &... More 

Bristol
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just had our annual Christmas Meal here, and it was amazing! I was slightly worried about the catering capabilities for our group of 126 people, but it could not have gone better. So many people have commented on how lovely the food was and how well decorated the tables were. Some have said that the food was the... More 

Was this review helpful? Yes 1
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Locket77 What an amazing review about your Christmas lunch last week. It is so great to see that we are the best venue you have used in 12 years. We pride ourselves on the professional and friendly service that we offer, and I’m so glad this shows from the Kitchen, through the food & beverage team, to the team... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel on business, but as it's centrally located it is also ideal for shoppers and visitors to the city centre. The staff were friendly and professional and I enjoyed my stay and even got a good nights sleep, which is unusual for me when I'm away on business. All the of the team thought the same... More 

Was this review helpful? Yes 1
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Inasi I’m really pleased that you enjoyed your recent stay with us. It’s fantastic to see that you found the team friendly and professional. I’ve shared your comments with all the team. We love these kinds of reviews and appreciate all feedback. I hope to welcome you & your team back to the hotel again soon. Thank you and... More 

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Additional Information about Holiday Inn Bristol City Centre

Address: Bond Street, Bristol BS1 3LE, England
Phone Number:
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Bristol City Centre 4*
Number of rooms: 155
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Also Known As:
Holiday Inn Bristol City Centre Hotel Bristol
Hotel Style:
#6 Luxury Hotel in Bristol
#7 Business Hotel in Bristol
#11 Romantic Hotel in Bristol
#17 Family Hotel in Bristol

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