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Holiday Inn Bristol City Centre

#10 of 54 Hotels in Bristol
Certificate of Excellence
4.0 of 5
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Bond Street, Bristol BS1 3LE, England
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Holiday Inn Bristol City Centre
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Ranked #10 of 54 Hotels in Bristol
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Jo R Bristol, United Kingdom
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714 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I use the Academy for regular meetings about twice a month and the service that I receive is excellent. The location is central with free parking provided and the meeting rooms are always ready for me when I arrive with all of my requirements catered for. The staff, Marc and Agi are always very polite and welcoming and are always... More 

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Bournemouth, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

we got a good price for 2 days, location was spot on for the centre of town, rooms were very comfortable, staff were very helpful and polite, breakfast was ok was a bit let down as there was no bacon and the sausages were terrible, apart from that i would recommend this hotel,,

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Swansea, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Nothing is too much trouble for the staff in this hotel, they seem genuine in making sure your stay is a happy one. It is situated directly opposite Bristol Temple Mead Station so by booking train to there we only had to wheel cases across the road. Pleasant room with good air conditioning. Continental breakfast plus sausages, scrambled eggs and... More 

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Toulouse, France
Contributor
19 reviews 19 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed as a couple over the Easter weekend. The hotel is located quite close to the centre and 5 mins walk to the main shopping area of Cabot Circus. Also very close to the bus station which is very useful if you are arriving at Bristol Airport ( take the Bristol Flyer from the airport to the bus station,... More 

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Britain
Top Contributor
93 reviews 93 reviews
40 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here April 2015 for a weekend . The hotel is on the edge of the town centre and the area in its immediate vicinity is not too pleasant . I was pleasantly surprised at how quiet the room was ( there is a major road outside and there are a number of clubs in the area open until very... More 

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Warwickshire
Top Contributor
143 reviews 143 reviews
43 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

An excellent hotel. We were welcomed warmly at check in and were given all the information we required. We were meeting friends at a local restaurant and were given directions and a map with walking directions. The room was average size but very clean and well appointed. Plenty of plugs and free Wi fi. Lovely wet room. Breakfast was a... More 

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BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi WarwickshireMarakesh What a great review about your recent stay with us. It’s great to see you found the team friendly, rooms well appointed and the breakfast to your liking. We really look forward to welcoming you back in the near future. Thank you & take care Neil Parry Deputy General Manager More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is very centrally located for shopping, eating and drinking. A nice modern hotel with some nice features like the glass elevators at the front of the building. The staff were excellent and very attentive. The only negatives were the lighting in the room and bathroom which, whilst very nice and plenty of options, was rubbish to get any... More 

Was this review helpful? Yes 1
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Katrina I’m so glad you enjoyed your recent stay with us. Lots of our guests love our location so close to Cabot Circus as well as our scenic lifts. I have taken your feedback on board about the bathroom lighting and I will be looking into how we can rectify this. I have shared your comments with the whole... More 

Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We stayed at holiday inn on our way to see family last week, this is the first time we've stayed at a holiday inn hotel and was pleasantly surprised at the friendliness of the hotel staff and the professional way every member of staff behaved. Breakfast was lovely in the morning and really set us up for the day.

Was this review helpful? Yes 1
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Tastetest I’m really pleased that you enjoyed your recent stay with us and fount all of the team friendly & professional. I’ve shared your comments with all the team as we really appreciate all feedback that we receive. We really look forward to welcoming you back in the near future. Thank you and take care Neil Parry Deputy General... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is well situated and modern, so has everything going for it, but unfortunately we found the service and food poor which spoiled our stay. Our rooms weren't right on arrival and we were made to feel guilty for booking them via a website rather than directly. The twin bed subsequently provided was a camp bed and not really... More 

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BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Andrew, I’m truly sorry that your experience was not a great one, and I can only apologize. Unfortunately your room booking was made through a third party site, under an unspecified room type. Unfortunately we are unable to guarantee any requests for room types that come through these channels. I can assure you we would have given you a... More 

Bath, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had a lovely breakfast a very pleasant atmosphere the staff were always coming to check if everything was ok and taking away dirty dishes and refilling our cups with tea or coffee. I especially was impressed by Tiago, Esther, Molly who were serving us and Pete and Darren who cooked the food and made sure it was ready in... More 

Was this review helpful? Yes 1
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review

Hi Samantha What a brilliant review of the hotel! It’s great to see you found the team friendly and the breakfast to your liking. I have personally passed on your praise to all of the team including Tiago, Esther, Molly, Pete and Darren We really look forward to welcome you back in the near future. Thank you & take care... More 

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