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Berkeley Square Hotel

15 Berkeley Square, Bristol BS8 1HB, England
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Berkeley Square Hotel
Best prices for: 1 room 1 guest
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Ranked #37 of 40 Hotels in Bristol
A recent review
3 of 5 stars reviewed 6 days ago
Patrick P
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307 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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  • All months
    (307)
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    (96)
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    (56)
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Aberdeen, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Have rated 2 stars only for location. We stayed here and were very disappointed. The carpets were stained and the stairs leading to the rooms were really were so awful. We had to pay for internet and the room was small. It was a very warm night so we had open the windows, but hardly slept because of the club/disco... More 

Was this review helpful? Yes
Annabel T, General Manager at Berkeley Square Hotel, responded to this review

Dear brisbanemad, Thank you for reviewing the Berkeley Square Hotel. We appreciate all feedback and take our guests’ comments on board to ensure that we are providing the best product possible. I am very sorry to hear that you were disappointed with your stay. I appreciate your comments about the heat in the room – we have indeed been experiencing... More 

Level Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I go to Bristol often and wanted to try a new area of the city. The location is pretty cool, but the area the hotel is located is quite noisy. I could actually hear one of the bars early into the morning one night. Maybe a decent hotel for a weekend stay, but won't be my first choice on a... More 

Was this review helpful? Yes
Annabel T, General Manager at Berkeley Square Hotel, responded to this review

Dear Patrick P, Thank you very much for taking the time to review the Berkeley Square Hotel. I am pleased to hear that you enjoyed the location – we are located in the heart of the city, with all the amenities right on our doorstep. I am surprised and sorry to hear that one of the bars disturbed your stay.... More 

Surrey, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

There is a consistent theme to these Tripadvisor reviews - the awful noise from the basement club which pervades the whole hotel. It appears that this has been going on for months, although of course we weren't told beforehand After a late night call to Annabel (duty manager and unfortunate employee who has to respond to all the negative reviews... More 

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Annabel T, General Manager at Berkeley Square Hotel, responded to this review

Dear Rob467140, I am very sorry that your stay the the Berkeley Square Hotel was disturbed by noise from the event at our sister venue. We do have measures in place to ensure tat our guests' stays are not affected by these events so it is disappointing to hear of your experiences. One of these measures is to call all... More 

Travelers are raving about these Bristol hotels

Buenos Aires, Argentina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

There was a wedding reception downstairs that kept me up all night, including the smokers that hung out just under my window. No mention of it when I booked or checked in. The room was scorching hot. A fan was offered but then they ran out of them. They offered to move me to another room if I paid the... More 

Was this review helpful? Yes
Annabel T, General Manager at Berkeley Square Hotel, responded to this review

Dear josefinor2014, Thank you for reviewing the Berkeley Square Hotel. I am very disappointed to hear of your experiences at the hotel. We are located next to our sister company The Square who do play host to events. However, we have developed strict guidelines to prevent there being any disturbances from these events to the hotel guests. I will be... More 

Rutland, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Too many negatives to mention, but the scruffy matting in the entry set the tone, Carpeting threadbare and stained, soap dispensers that didn't, food adequate but overpriced. Needs a complete overhaul

Was this review helpful? Yes 2
Annabel T, General Manager at Berkeley Square Hotel, responded to this review

Dear Ann A, Thank you for reviewing the Berkeley Square Hotel. I am very sorry to hear that you did not enjoy your stay with us. We are currently in the process of upgrading areas of the hotel and are waiting for our new door mat to be fitted. We have also just introduced our luxury new Elemis Spa toiletries... More 

Bristol, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Decided to visit on a whim, fancied a roast and VisitBristol recommended it. Indeed. Welcoming, attentive and friendly waiters; Tasteful and comfortable decor, even a jazz band playing while I was there. But the food....i love food and this was foodie heaven. Veggies steamed just perfectly, Succulent meat, roasties to die for and half a roasted garlic flower a nice... More 

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London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I sent the hotel the following e-mail and heard no response!: I am contacting you as I feel I have to make a complaint about my recent experience. I booked and paid in advance (via Booking.com, booking number 529.277.605) to stay in an Executive Single Room on Saturday 30/05/15 and was phoned up on the day to be told that... More 

Was this review helpful? Yes 1
Annabel T, General Manager at Berkeley Square Hotel, responded to this review

Dear IslaSmila_7, Thank you for your review. I am very sorry to hear that you have not been contacted in response to your email – I’m afraid we have not received this email. I would above all like to apologise for having to change your hotel – this was an extreme situation and it was felt that arranging an alternative... More 

Midwestern State, USA
Level Contributor
90 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed May 31, 2015

I was quite pleased with my comfortable room and the convenient location of the hotel on a quiet square near the university. The hotel seems to be trying for a boutique/trendy-charming vibe (fresh fruit, sherry, and cute notes in the rooms etc.), but I'd rather have more power outlets, unstained bedcovers, and a shower that doesn't require stepping in and... More 

Was this review helpful? Yes 1
Annabel T, General Manager at Berkeley Square Hotel, responded to this review

Dear Esker4, Thank you very much for taking the time to review your stay at the Berkeley Square Hotel. I am delighted to hear that you found the location convenient, as well as the other elements of the room. My team and I work very hard to ensure that our rooms are well equipped and we feel these little extras... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 30, 2015

Much as this hotel is making an effort, I'm afraid it is impossible to recommend as they charge over £100 to stay in a room directly above a club where they are happy to hold a wedding with a band with paying guests trying to sleep above. They called me the week before to check I was staying but didn't... More 

Was this review helpful? Yes 1
Danielle v, Manager at Berkeley Square Hotel, responded to this review

Dear jedgar262, Thank you for taking the time to review your stay at The Berkeley Square Hotel. I am sorry to hear that you were kept awake by the event at The Square Club. We do have a system in place to inform guests if there is an event booked in during their stay. I will make sure that the... More 

London, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 30, 2015

The website over sells this place, it seemed to look very boutique and private club, but in reality it was just confused between boutique and travel lodge. Everything needed a good spruce up from the paintwork to the bathroom. Fresh milk was a nice touch in the room for tea in the morning but ours was off! Breakfast was OK,... More 

Was this review helpful? Yes
Danielle v, Manager at Berkeley Square Hotel, responded to this review

Dear Sue, Thank you for taking the time to review your stay at The Berkeley Square Hotel. I am sorry to hear that you were disappointed with your stay. If you come and stay with us again I hope you will make the most of the lounge, terrace and bar that hotel guests receive complimentary access to during their stay.... More 

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