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All 84 Bristol hotels

Berkeley Square Hotel

3.0 of 5 Hotel   |   15 Berkeley Square, Bristol BS8 1HB, England
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Ranked #41 of 84 Hotels in Bristol
A recent review
3 of 5 stars reviewed 4 days ago
miranda10jay Wells, England, United Kingdom
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235 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wells, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for a big family do. Hotel did not provide rooms asked for away from noise. Bathrooms very tatty with cracked,dirty tiles and bits off taps. Dirty grey net curtains. This hotel has such a good location. Breakfasts very good.

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Kenilworth, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We had been to the Berkeley in the past and enjoyed its arty style and relaxed attitude. However we now know it has a significant flaw.. Like some of the other hotels in the group (e.g. the clifton) it has a club in the basement. This means that rooms on the lower floor (rooms 1-3) have to contend with the... More

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Louise_Parkin, Manager at Berkeley Square Hotel, responded to this review

Dear tim d, Many thanks for taking the time to review the Berkeley Square Hotel. I am very pleased to hear that you are a returning guest. I am very glad to hear that you enjoyed your stay with us and that you enjoyed breakfast – I will pass these comments onto our breakfast team who will be very pleased... More

Wokingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed at this hotel and as far as the staff, food quality and rooms go, it is very good. This time I had a single room which was very clean although not huge, but I wasn't expecting that for a single. In addition to the usual tea/coffee facilities, there are some nice complimentary... More

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Louise_Parkin, Manager at Berkeley Square Hotel, responded to this review

Dear LindalLB Many thanks for taking the time to review the Berkeley Square Hotel. I am very pleased that you enjoyed your stay with us, and that you are a returning guest. My team and I work very hard on the cleanliness of the room, as well as the provisions we provide so I am pleased to hear that these... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed in the hotel for a weekend in August. Few days before my stay I got a phone call from the hotel with heads up about a party happening there over the weekend, which gave me enough time to cancel my booking (nice touch). The room was lovely and clean. The only minus is that it gets really hot... More

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Louise_Parkin, Manager at Berkeley Square Hotel, responded to this review

Dear Kikuki, Thank you very much for taking the time to review the Berkeley Square Hotel. I am very pleased to hear that you enjoyed your stay with us. We do pride ourselves on the condition of our rooms and my housekeeping team work extremely hard to constantly maintain the very high standards we strive for – I will be... More

Weston super Mare, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter had her wedding here in June, and it was a perfect choice. As she lives in Australia much of the arrangement had to be done by email and telephone and the staff could not have been more helpful. Every nuance and quirk of the vintage themed wedding (with twists!) was taken on board and happily complied with, this... More

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Louise_Parkin, Manager at Berkeley Square Hotel, responded to this review

Dear Denise H, Thank you very much for your lovely review of the hotel. I am so pleased to hear that you had such a great time and our staff were able to provide you with everything you needed, both during your stay and before. Many congratulations to your daughter on her wedding! It is so nice to hear that... More

Bristol, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed August 15, 2014

The bar/club plays incredibly loud music. Great location in the city centre but impossible to sleep, we asked them to turn the noise down and they just ignored us completely. Appalling service. Will never go back!

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Louise_Parkin, Manager at Berkeley Square Hotel, responded to this review

Dear kprnz05 Many thanks for taking the time to review the hotel – we appreciate all feedback. I am very glad that you found the location very convenient. We are very lucky to be situated where we are with all the amenities of the city at our fingertips. I am very sorry to hear that your stay was disturbed by... More

Kildare, Ireland
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 2, 2014

I stayed at the Berkeley Square Hotel as I was attending my sister's graduation at Bristol University. The Hotel is in an excellent location on a beautiful square in Bristol. It was just a couple of minutes walk from the University and close to lots of nice restaurants and cafés. My bedroom was in the basement of the hotel, it... More

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RachaelGifford, Manager at Berkeley Square Hotel, responded to this review

Dear Ardroyo, Many thanks for taking the time to write us a review on Trip Advisor. Your feedback is greatly appreciated and I am delighted you enjoyed your stay with us. As you mentioned, we are lucky to have such a fantastic location in Bristol especially close to the University, ideal for July Graduations (many congratulations to your Sister)! I... More

Tonbridge, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 29, 2014

We booked into this hotel for the second, and definitely last time, during our son's time at uni in Bristol. It was during the heat wave and our room was unbearably hot; we were equipped with a fan which was so ridiculously undersized that it was only beneficial if you stood directly in front of it within about 10 inches... More

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RachaelGifford, Manager at Berkeley Square Hotel, responded to this review

Dear Jane W, Many thanks for taking the time to review us on Trip Advisor, all feedback is greatly appreciated in order that we can continue to improve what we offer guests who stay with us. I am glad you enjoyed our excellent location and found the staff friendly, I will pass your message onto our reception team. I am... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 26, 2014 via mobile

The hotel is in a lovely location. We booked several months prior to our stay, for a family wedding celebration. We specified we would like quieter rooms and paid extra for this. Unfortunately, the room was neither quiet or what we were expecting- having looked at the website which says 'luxury' .... The room was rather pokey, stained carpet which... More

Was this review helpful? Yes 1
RachaelGifford, Manager at Berkeley Square Hotel, responded to this review

Dear Lucy A, Many thanks for taking the time to review us on Trip Advisor, all feedback is greatly appreciated so that we can continuously improve what we offer our guests. I am glad that you liked our friendly team and location, we are lucky to be set back in the quiet Square but close to all the amenities of... More

Bristol
Top Contributor
69 reviews 69 reviews
38 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 7, 2014

I arrived early at 12.45 and asked if I could check in on the off chance the room was free. I was told no. Now this isnt a problem but no effort was made to look at the reservation, call housekeeping or making any effort to accommodate me. Felt let down by this lack of care. Overall great location and... More

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RachaelGifford, Manager at Berkeley Square Hotel, responded to this review

Dear BristolKevin, Many thanks for taking the time to review The Berkeley Square on Trip Advisor. I am glad that you found the staff friendly and enjoyed our bar and outside area. If you decide to stay with us again please do feel free to call the hotel direct and we can find a room at a price and size... More

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Additional Information about Berkeley Square Hotel

Address: 15 Berkeley Square, Bristol BS8 1HB, England
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Berkeley Square Hotel 3*
Number of rooms: 42
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Also Known As:
Berkeley Square Bristol
Hotel Berkeley Square

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