The hotel is in a good location with excellent views of the bridge. Parking is a bit hit and miss at the front of the hotel and the parking at the back is very dark and dingy and does not feel very safe in the evening,it definitely needs a serious revamp. We had a premier room but I think the... More

A feel a bit guilty giving this hotel just an average since its location, perched on the side of the Avon Gorge with some of the best views of the Clifton Suspension Bridge, coupled with the high standard of customer service, would normally get a much higher score. The trouble is the hotel is badly in need of a facelift.... More

We booked a one night stay here just to get away and were not disappointed. The staff were very nice, helpful and welcoming. We booked a gorge view room 128, the view was fantastic, the room was large and had all you need including a hairdryer in the bathroom. We had read the Hotel was looking tired around the edges,... More

My husband and I stayed at the Avon Gorge for the New Year celebrations and we had a superb time! We took advantage of the package and upgraded for very little extra to a Gorge view - well worth doing! Yes, the decor may be a little old fashioned but we could not fault the size, comfort and cleanliness of... More

The staff are very helpful - we asked the receptionist where we could get a nice indian and she recommended 3 places nearby and supplied us with maps. The rooms need rennovation. They are quite worn out. The supplied us with tea and coffee as is normal, but also we were happy to see a sachet of cocoa. Sadly, and... More

We stayed on 31st Dec, 2010. Lovely rooms, and we attended the party they were having. Friendly staff also. Lovely breakfast in the morning, and beautiful views from the bedroom. More

We staying New Year's Eve night together with a meal at the Bridge Cafe and the party at the White Lion. The ground floor is decorated beautifully, from reception through to the restaurant and along to the White Lion pub, but the rooms are looking extremely tired. The room was very big with a large bathroom and we had a... More

My husband booked the hotel as a Christmas present and was told at the time of booking that he would have a view of the gorge but on arrival we weren't given one. We asked about it at reception and they said that we hadn't booked a room with a view and there weren't any available. This was a bit... More

We had an very pleasant stay at your hotel on the 9th Dec. The lady on reception was extremely helpful in helping us plan our walk to Ashton Court the next day. Please pass on our thanks to her. I would definitely recommend your hotel to others. More