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Bristol Aztec Hotel & Spa

4.0 of 5 Aztec West, Bristol BS32 4TS, England
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Certificate of Excellence 2014
Bristol Aztec Hotel & Spa
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Bristol Aztec Hotel & Spa
Bristol Aztec Hotel & Spa
Bristol Aztec Hotel & Spa
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471 reviews from our community

Traveler rating
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    64
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    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (471)
  • Mar-May only
    (124)
  • Jun-Aug only
    (125)
  • Sep-Nov only
    (144)
  • Dec-Feb only
    (78)
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Hampshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed in early April en route to visit family. Have stayed here several times and we all love it. Bar food and service great. Family room large and comfortable. Lovely pool. Tasty breakfast with lots of choice. Staff friendly and professional. Lovely touches for the kids like bedtime milk and cookie and mini bathrobes. Looking forward to visiting again.

Was this review helpful? Yes
AztecHotel_Manager, Chris Hill at Bristol Aztec Hotel & Spa, responded to this review

Thank you for taking the time to leave such a lovely review. I am so pleased that you enjoyed your stay and I look forward to welcoming you back in the future. Kind Regards Chris Hill General Manager More

uk
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 3 nights during October half term. We were 2 families with children aged 7 - 13. The hotel itself was excellent. Check in staff were efficient and extremely helpful. Our 2 family rooms were together so the children could move easily between the 2 rooms. Breakfast was lovely with the option of breakfast cooked to order if you... More

Was this review helpful? Yes
AztecHotel_Manager, Chris Hill at Bristol Aztec Hotel & Spa, responded to this review

Thank you for your excellent review and it's good to hear both the families enjoyed the Hotel family rooms and the little extras for the children. I am pleased that the children liked using the swimming pool and the Halloween trick or treat hunt, it was very popular! It is also pleasing that we were able to find you a... More

Poole, England, United Kingdom
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I did not stay in the hotel but we held a conference for 40 of our clients in the Cotswold Suite. I had no issues parking but a number of delegates had an issue with finding a space (although the hotel provided free exit tickets). The reception area to the suite was very dimly lit, almost like someone had inserted... More

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Bristol, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

The menu was great and had several things which caught my eye! I find this rarer and rarer nowadays, but this menu was not too broad and had a great range of dishes for all tastes. They had a set menu that was very reasonable and looked very appetising too! The lighting was good and the atmosphere was nice and... More

Was this review helpful? Yes 1
AztecHotel_Manager, Chris Hill at Bristol Aztec Hotel & Spa, responded to this review

Thank you for leaving a review. I am pleased that your enjoyed that atmosphere in the Hotel and that the staff were very friendly and helpful. I have passed your feedback on to the Restaurant Manager. We do hope we can welcome you back to the Aztec soon. Kind Regards Chris Hill General Manager More

West Country
Top Contributor
85 reviews 85 reviews
29 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed 1 week ago

While this hotel look impressive the overall standard and service of the food left a lot to be desired. The portions were very small those in the party having pate had to ask was there Melba bread or toast to go with it, begrudgingly it was brought out, the main course although it must be said the meat and mashed... More

Was this review helpful? Yes 1
AztecHotel_Manager, Chris Hill at Bristol Aztec Hotel & Spa, responded to this review

Thank you for taking the time to write your review and give us such valuable feedback. We take all comments seriously and endeavor to continually improve our service. We will work closely with the Restaurant with regards to your feedback. Kind Regards Chris Hill General Manager More

Leicester, United Kingdom
Top Contributor
55 reviews 55 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here before and I do like the venue. The rooms are well appointed and the hotel has a good atmosphere. Prices in the restaurant can be a little steep, the food is very good but portions could be larger. Well worth a visit.

Was this review helpful? Yes
AztecHotel_Manager, Chris Hill at Bristol Aztec Hotel & Spa, responded to this review

Thank you for your lovely review. I am pleased that you felt the Hotel has a good atmosphere. I look forward to welcoming you again in the future. Kind Regards Chris Hill General Manager More

Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I treated my partner to a birthday surprise spa day and overnight stay. I made the booking over the phone as I had some questions about the packages available. The reservations team was friendly and efficient. I then changed my mind about the spa treatments a few days before we were due to arrive and it was no trouble at... More

Was this review helpful? Yes
AztecHotel_Manager, Chris Hill - General Manager at Bristol Aztec Hotel & Spa, responded to this review

Thank you for your review, I am delighted you had such a great experience and I am pleased that we were able to make the changes you requested. I do hope you will visit Aztec again soon. Kind Regards Chris Hill General Manager More

yeovil
Contributor
16 reviews 16 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went to the Aztec for a meal with my wife, the service and food were very good. What surprised me was when we left the hotel to travel home we had to pay £4 to get out of the car park. Surely if we are using the restaurant and spending money we shouldn't have to pay for car parking as... More

Was this review helpful? Yes 5
AztecHotel_Manager, Chris Hill - General Manager at Bristol Aztec Hotel & Spa, responded to this review

I am very pleased that you both enjoyed your meal at the Aztec Hotel and the service was good. With regards to the car park please can you contact me personally on chris.hill@shirehotels.com to rectify this matter. Kind Regards Chris Hill General Manager More

Burford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time we have stayed there and were very impressed. Stayed the one night as we had been invited to a party there so didn't look it up on Trip Advisor. Room was very comfortable (once we turned down the air con). Staff very friendly and helpful, with a good sense of humour when talking to them. The food, both... More

Was this review helpful? Yes
AztecHotel_Manager, Chris Hill - General Manager at Bristol Aztec Hotel & Spa, responded to this review

Thank you for taking the time to leave a review. I am so pleased that you found the staff friendly and helpful. The Hotel has recently been refurbished and I am happy that it was not what you were expecting. I am also glad to hear that our Spa facilities impressed you, hopefully in the future you may consider visiting... More

Senior Contributor
28 reviews 28 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 days in a business trip. Room inviting and clean. Have stayed here many times and always impressed by the consistent standard of the room. Had 2 evening meals and standard was excellent and full of variety. Just lacking cold meats and cheese at breakfast. Otherwise first class

Was this review helpful? Yes
AztecHotel_Manager, Chris Hill - General Manager at Bristol Aztec Hotel & Spa, responded to this review

I am pleased that you found the rooms clean & comfortable. As a company we provide a hot cooked breakfast and a healthy cold option of fruit, yoghurt and smoothies. We all look forward to welcoming you back soon. Kind Regards Chris Hill General Manager More

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Additional Information about Bristol Aztec Hotel & Spa

Address: Aztec West, Bristol BS32 4TS, England
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bristol Aztec Hotel & Spa 4*
Number of rooms: 128
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Also Known As:
Bristol Aztec Hotel And Spa
Bristol Aztec Hotel Bristol
Aztec Hotel Bristol
Aztec Bristol Hotel

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