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Bristol Aztec Hotel & Spa

4.0 of 5 Aztec West, Bristol BS32 4TS, England
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Certificate of Excellence 2014
Bristol Aztec Hotel & Spa
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Bristol Aztec Hotel & Spa
Bristol Aztec Hotel & Spa
Bristol Aztec Hotel & Spa
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478 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed numerous times at this hotel. They have done a lot of refurbishment since we were there last. We had a suite experience. Dinner was very nice with plenty to eat. The only problems we had was the large hen party that took over the pool without thought towards other guests and there was no spa set in... More

Was this review helpful? Yes 1
AztecHotel_Manager, Chris Hill - General Manager at Bristol Aztec Hotel & Spa, responded to this review

Thanks for your wonderful comments. We are spending currently over £1 million pounds over the next year on full refurbishment. I am very happy that you like our new look. I look forward to welcoming you back in the future. Kind Regards Chris Hill General Manager More

Seattle, Washington
Contributor
19 reviews 19 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel on a business trip and it was pleasant enough. Clean, comfortable rooms with an array of facilities. As this was a business trip, so unfortunately my head was buried in a laptop for most of the evening, so I was unable to make use of the spa, pool and gym. But it all looked appealing and... More

Was this review helpful? Yes
AztecHotel_Manager, Chris Hill - General Manager at Bristol Aztec Hotel & Spa, responded to this review

Thank you for your great comments. Next time don’t be so engrossed in your laptop and please take advantage of our Spa facilities, treatments and gym! We look forward to seeing you again on your next visit. Kind Regards Chris Hill General Manager More

Southend-on-Sea, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Great welcome and wonderful staff. Facilities were great and everyone eager to help. Dinner and breakfast were impressive, rooms nice and clean. Love the cookie and milk at bed time - lovely touch! Swimming area a little small but still very clean. Busty on Sundays.

Was this review helpful? Yes
AztecHotel_Manager, Chris Hill - General Manager at Bristol Aztec Hotel & Spa, responded to this review

Thank you for your comments. We like to focus on the small things that make a big difference such as the cookies in the room for the children and the fresh milk in the fridge. I am so glad that you enjoyed it please come back soon. Kind Regards Chris Hill General Manager More

Sidmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is excellent. My husband and I could not fault it in any way. The staff were friendly and very helpful. The food was first class. Everywhere was spotlessly clean. Every detail for our comfort was catered for with little touches added that made the whole experience enjoyable. Would thoroughly recommend it.

Was this review helpful? Yes
AztecHotel_Manager, Chris Hill - General Manager at Bristol Aztec Hotel & Spa, responded to this review

What can I say, thank you. All the staff eagerly read trip advisor and it is great to hear your wonderful comments. Please tell all your friends about us and I look forward to welcoming you back soon. Kind Regards Chris Hill General Manager More

1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

We were unexpectedly upgraded from another hotel and were not disappointed. We made full use of the spa facilities, children were welcome in the pool and had a great time. The public areas were clean and comfortable. Dinner was good quality, we had restaurant menu in the bar. One slight negative was the wait for kids puddings- they were very... More

Was this review helpful? Yes
AztecHotel_Manager, Chris Hill - General Manager at Bristol Aztec Hotel & Spa, responded to this review

Thank you for taking the time to leave a review. I am pleased that the children had such a good time in the pool and that you all enjoyed your stay. You are correct in saying that the staff work hard and they will be pleased to read your comments. I am looking forward to welcoming you in the future.... More

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

This was a lovely stay the staff were so friendly and helpful especially the staff at breakfast they did so much to make our experience a good one. The tribute night was brilliant and food was very good and hot which is important especially as they were catering for large numbers. This was a fantastic stay and I would definitely... More

Was this review helpful? Yes
AztecHotel_Manager, Chris Hill - General Manager at Bristol Aztec Hotel & Spa, responded to this review

What a wonderful review it sounds like you really enjoyed your stay at the Hotel. The Bee Gees tribute night was brilliant and perhaps you would like to consider returning for the Take That tribute night on Friday 16th January 2015. We look forward to seeing you again on your next visit. Kind Regards Chris Hill General Manager More

Hampshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed in early April en route to visit family. Have stayed here several times and we all love it. Bar food and service great. Family room large and comfortable. Lovely pool. Tasty breakfast with lots of choice. Staff friendly and professional. Lovely touches for the kids like bedtime milk and cookie and mini bathrobes. Looking forward to visiting again.

Was this review helpful? Yes
AztecHotel_Manager, Chris Hill at Bristol Aztec Hotel & Spa, responded to this review

Thank you for taking the time to leave such a lovely review. I am so pleased that you enjoyed your stay and I look forward to welcoming you back in the future. Kind Regards Chris Hill General Manager More

uk
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 3 nights during October half term. We were 2 families with children aged 7 - 13. The hotel itself was excellent. Check in staff were efficient and extremely helpful. Our 2 family rooms were together so the children could move easily between the 2 rooms. Breakfast was lovely with the option of breakfast cooked to order if you... More

Was this review helpful? Yes
AztecHotel_Manager, Chris Hill at Bristol Aztec Hotel & Spa, responded to this review

Thank you for your excellent review and it's good to hear both the families enjoyed the Hotel family rooms and the little extras for the children. I am pleased that the children liked using the swimming pool and the Halloween trick or treat hunt, it was very popular! It is also pleasing that we were able to find you a... More

Poole, England, United Kingdom
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I did not stay in the hotel but we held a conference for 40 of our clients in the Cotswold Suite. I had no issues parking but a number of delegates had an issue with finding a space (although the hotel provided free exit tickets). The reception area to the suite was very dimly lit, almost like someone had inserted... More

Was this review helpful? Yes
AztecHotel_Manager, Chris Hill - General Manager at Bristol Aztec Hotel & Spa, responded to this review

Many thanks for your feedback after your recent meeting within our conference facilities. I am so disappointed to receive feedback with regards to our conference cafe. After further investigation I am comfortable that there was a good selection of hot dishes with various extra’s, salads, wraps, jacket potatoes, hand thrown pizza’s, soup as well as fruit corner desserts for the... More

Bristol, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The menu was great and had several things which caught my eye! I find this rarer and rarer nowadays, but this menu was not too broad and had a great range of dishes for all tastes. They had a set menu that was very reasonable and looked very appetising too! The lighting was good and the atmosphere was nice and... More

Was this review helpful? Yes 1
AztecHotel_Manager, Chris Hill at Bristol Aztec Hotel & Spa, responded to this review

Thank you for leaving a review. I am pleased that your enjoyed that atmosphere in the Hotel and that the staff were very friendly and helpful. I have passed your feedback on to the Restaurant Manager. We do hope we can welcome you back to the Aztec soon. Kind Regards Chris Hill General Manager More

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Additional Information about Bristol Aztec Hotel & Spa

Address: Aztec West, Bristol BS32 4TS, England
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bristol Aztec Hotel & Spa 4*
Number of rooms: 128
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Also Known As:
Bristol Aztec Hotel And Spa
Bristol Aztec Hotel Bristol
Aztec Hotel Bristol
Aztec Bristol Hotel

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