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Hilton Bristol Hotel

4.0 of 5 Woodlands Lane | Bradley Stoke, Bristol BS32 4JF, England
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Hilton Bristol Hotel
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Hilton Bristol Hotel
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789 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cambridge, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hilton Bristol is excellently located close to the M5 & M4 intersection. Nicely appointed overall. Rooms of a very good standard. Staff very proactive & welcoming; very helpful and positive in their attitude.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
RFinn, General Manager at Hilton Bristol Hotel, responded to this review

Dear Whistleblower100, Thank you so much for your kind words and for choosing the Hilton Bristol. I am delighted you had a great stay and that the team looked after you. We certainly look forward to welcoming you back soon. All the very best, Richard. More

2 reviews
1 of 5 stars Reviewed 3 days ago NEW

We booked this hotel to visit my brother in University, and to visit Bristol as a whole. We had recently stayed in the Hilton doubletrees hotel in Chelsea and had a good stay, so we figured we wouldn't deviate from Hilton. Unfortunately we were extremely wrong. Prior to arrival we were informed we could check in early if a room... More

Was this review helpful? Yes
RFinn, General Manager at Hilton Bristol Hotel, responded to this review

Dear AaronGodzilla-Kent, Thank for your review following your stay with us whilst visiting Bristol. I am also in receipt of your exact review by e-mail which you sent this week. Therefore I am not at liberty to respond via Tripadvisor. However, I would like to say that we have Duty Manager available 24 hours a day who are there to... More

Bristol, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

As a regular business traveller for the same price I have stayed in far better hotels which do not charge for WIFI at £15.00 and £5.00 for parking? The Room I had was tired and needed updating, with an old school stand alone wooden wardrobe and an electric wall heater for the room Staff very good though.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
RFinn, General Manager at Hilton Bristol Hotel, responded to this review

Dear Jeremy F, Thank you for your feedback. I am sorry you feel we are overpriced. As a regular traveller, if you join our HHonors loyalty programme, you will not only earn points for your stays in any Hilton hotel, you will also not have to pay for the internet access here at Bristol. Our Reception team do ask all... More

bristol, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

A little far out from the centre, but we drove in both days and found parking. Hotel was great, just what you would expect. The staff, plenty of them, were helpful and attententive. Would certainly go again if the need arose.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
RFinn, General Manager at Hilton Bristol Hotel, responded to this review

Dear David W, Thank you for your review and kind comments about the team. It was our pleasure to have welcomed you, and we look forward to welcoming you back soon. All the best, Richard. More

basingstoke
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a group booking, so as anybody will know keeping a large party of various ages with many varying needs happy takes somewhere special to stay & even more importantly staff with great customer care. This hotel is outstanding in both those areas. From manager to all the staff they deliver that little extra something that makes our group... More

Was this review helpful? Yes
RFinn, General Manager at Hilton Bristol Hotel, responded to this review

Dear 400barbara, Thank you so much for the great review and as always it was our absolute pleasure to have looked after you and your friends. All your special mentions will be shared with the team and we certainly look forward to seeing you again. All the very best, Richard. More

Horsham, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Very friendly and helpful staff, but all in all, more like a travel lodge; bland setting, bland building, bland decor. Toilet had seen better days. Mass produced breakfast. Worst of all, a nauseating smell emanating from the radiator - like being assaulted by magic tree air fresheners. A Hilton Hotel in name only.

Was this review helpful? Yes
RFinn, General Manager at Hilton Bristol Hotel, responded to this review

Dear TomChesca, Thank you for your review and kind comments about the team in the hotel. I am sorry you found us a 'bland' hotel, and although I disagree with this assessment, I will share your comments with the team. Any buffet breakfast in any hotel is, by definition made on mass, however you may have noticed the breakfast a... More

Port Talbot, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here after a days shopping and theatre in Bath to see Saturday Night Fever with my wife and 2 kids.I had told the hotel that is was my wifes birthday and when we entered the room there was a card and a bottle of wine on the desk,a very nice touchThe room was comfortable for the 4 of us... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
RFinn, General Manager at Hilton Bristol Hotel, responded to this review

Dear William W, Thank you so much for your kind comments following your stay with us. It was our pleasure to have looked after you & your family, and to have help you celebrate your wife's birthday in style. See you again soon, Richard. More

London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Check-in was quick and professional with a smiling welcoming member of staff. I was told that I had been upgraded to a Double Deluxe Plus room. Upon (a long walk) to the room it was bright airy and clean. The first thing I check in any room is the bathroom and under the bed. These places were of no concern... More

Was this review helpful? Yes
RFinn, General Manager at Hilton Bristol Hotel, responded to this review

Dear AntiMS, Thank you for your detailed following your overall satisfactory stay with us. It was our pleasure to have looked after you and we certainly look forward to welcoming you back. Your feedback is valuable to us and will certainly be shared with the team here in the hotel. I did want to comment on a couple of items... More

Coventry
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was perfect in almost every way. Unfortunately I wasn't impressed with the cleanliness of the bathroom toilet, not quite a proper job, and a wind up considering I only booked this hotel because the wife is a clean freak and it scored top marks. I presume this is a one off that they will look into, despite this... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
RFinn, General Manager at Hilton Bristol Hotel, responded to this review

Dear Will N, Thank you for your feedback. I was delighted to hear that you enjoyed your overall stay with us. However, I was embarassed to read your comment about the dirty toilet pan, which will of course be immediately addressed with the housekeeping team here in the hotel. Thank you for bringing this to my attention, and I hope... More

Bristol, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Hotel on arrival, Swimming Pool and Sauna both closed. Mattress in bedroom on its way out and not very comfortable. Furntiure and carpet looking tatty. Breakfast ok. For hundred pounds a night stay, really expected more. Location wise nightmare to get out of in the morning due to the roundabouts and heavy traffic.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
RFinn, General Manager at Hilton Bristol Hotel, responded to this review

Dear John P, Thank you for your comments following your stay with us. All the best, Richard. More

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Additional Information about Hilton Bristol Hotel

Address: Woodlands Lane | Bradley Stoke, Bristol BS32 4JF, England
Phone Number:
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Bristol Hotel 4*
Number of rooms: 161
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Also Known As:
Hilton International Bristol
Bristol Hilton International
Hilton Bristol

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