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Hilton Bristol Hotel

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Woodlands Lane | Bradley Stoke, Bristol BS32 4JF, England
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Hilton Bristol Hotel
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903 Reviews from our TripAdvisor Community

Traveler rating
    204
    313
    221
    105
    60
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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Wrexham, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here one night, two separate rooms on the sat 4th April.There was a wedding on and it was very busy.Despite this we had a perfect stay.Rooms clean,fresh<well aired>Most courteous and helpful staff i've ever known.The car parking looks very expensive BUT if you agree to fill out a form joining Hilton Honours it is completely free<at first i thought... More 

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uk
Contributor
15 reviews 15 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for one night and it was a very comfortable stay The staff where excellent and the room was very comfortable. I would stay here again. Very handy for the motorway and even though close to the road very quite I did not eat at the hotel so can't comment on breakfast Parking was an additional £5 Again thanks to... More 

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Cardiff Wales UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My mother booked 2 nights here for herself and my Dad in one room and myself, husband and daughter in another. When checking in they said there was a mix up as she'd paid with Tesco club points and they said it wasn't on there system but then girl said it had been put on a different system so we... More 

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Andrew P, General Manager at Hilton Bristol Hotel, responded to this review

Dear kathy228, Thank you so much for your review and comments following your recent stay with us. I sincerely apologise for your disappointment due to the confusion as to whether breakfast was included in your room rate, the uncomfortable bed and the bad odour in the room that you were allocated during your stay. I can only apologise for the... More 

Travelers are raving about these Bristol hotels

1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

Disappointed... When we arrived at the hotel we we're quite surprised to find that the residents had to pay £5 per day/night for parking. We then headed to reception to book in, only to be told we had to produce a card to pay. We were a little taken back by this as my husband's boss had already given the... More 

Was this review helpful? Yes
Andrew P, General Manager at Hilton Bristol Hotel, responded to this review

Dear Lisa O, Thank you so much for your feedback following your recent stay with us, I was very disappointed to hear that you did not have a great experience and please be assured your comments will be passed onto my Senior Management Team to investigate further. It was lovely to hear that you felt our staff were a credit... More 

Wales, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I agree with the Uneven Stay review but when I requested the Movie channel I was told at reception that I would have to pay a deposit of £50 and that the deposit would be paid back into my bank account in a few days!!!

Was this review helpful? Yes 1
Andrew P, General Manager at Hilton Bristol Hotel, responded to this review

Dear henoed, Thank you for your Tripadvisor review regarding your recent stay at the Hilton Bristol. I sincerely apologise that we did not meet our usual high standards on this occasion. Please be assured your comments and observations you raised regarding our movie channels will be shared with our Senior Management Team. I do hope we get the chance to... More 

Gwent
Top Contributor
55 reviews 55 reviews
21 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Disappointed... From checkin to breakfast the next morning... Didn't go well. Firstly, the Deluxe room I booked was the best, large airy, well decorated with lovely dressing gowns and slippers. Quiet and had a good nights sleep! I have no complaints about the room at all. When I checked in I was asked did I want to purchase Breakfast? No,... More 

Was this review helpful? Yes 1
Andrew P, General Manager at Hilton Bristol Hotel, responded to this review

Dear wendoline, Thank you so much for your feedback and comments following your recent stay with us. I am glad to hear that you enjoyed your overall stay and particularly enjoyed the Deluxe Room that you were allocated during your stay. I was concerned to read your comments due to the confusion as to whether breakfast was included in your... More 

Oxford, England
Top Contributor
204 reviews 204 reviews
139 hotel reviews
758 helpful votes 758 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel needs to be judged for what it is; a characterless out-of-town business-orientated hotel in nondescript area, so not the place to come for a romantic week-end. There is a tendency to nickel-and-dime with supplementary charges for everything from car parking to the very poor internet connectivity. As a Diamond Hhonors member I was spared such nonsense – but... More 

Was this review helpful? Yes 1
Andrew P, General Manager at Hilton Bristol Hotel, responded to this review

Dear SouthOxon, Thank you for your review and feedback. I am sorry that you felt disappointed during your recent stay as we did not meet our usual high standards on this occasion. Please be assured your comments will be addressed accordingly. We really appreciate your feedback and we do hope we get the chance to welcome you back in the... More 

Nottingham, United Kingdom
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very good hotel and extremely busy. The hotel is just off the M5 and M4 motorways in a major business area of Bristol. Therefore the hotel has a lot of business travellers. The food in the bar and restaurant are both very good and as expected both are always busy. The bar area is very comfortable and... More 

Was this review helpful? Yes
Andrew P, General Manager at Hilton Bristol Hotel, responded to this review

Dear Bruce S, Thank you for your 5* TripAdvisor review and the great comments regarding the food in our bar and restaurant and that you felt our bar area was very comfortable and relaxing. I sincerely apologise that you felt disappointed due to the difficulties that you experienced exiting our car park. Unfortunately, the challenge with the local traffic in... More 

london, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Very friendly almost family type run service. I've stayed in this hotel many times , the food is very good, compared to other places I've stayed reasonably priced. Staff are always friendly and welcoming each time we return.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Andrew P, General Manager at Hilton Bristol Hotel, responded to this review

Dear Joy M, Thank you for your feedback, it was a pleasure to have welcomed you to our hotel and lovely to hear that you thought our staff were friendly and welcoming, the food was good and that we were reasonably priced compared to other places. We really appreciate you taking the time to provide us with your feedback and... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

When I visited the Hilton hotel last year I was impressed by the quality of the rooms during my stay. The hotel is decent. The reception staff was polite and helpful. I would reccomend anyone to give this hotel a try. Not the best but not the worst some where in the middle..

Was this review helpful? Yes
Andrew P, General Manager at Hilton Bristol Hotel, responded to this review

Dear Lukelecrass, Thank you so much for your review following your recent stay with us. It was great to hear that you were impressed by the quality of the room that you were allocated during your stay and that you found our reception team polite and helpful. Thank you once again for your kind comments and that you would recommend... More 

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