I was very impressed driving through that beautiful surroundings. Reception staff was very helpful, polite and welcoming. The room I stayed in it was really one of the spacious bedroom I've ever seen in Bristol. The room and bathroom was very clean. They have a lovely lounge and feels like home. Restaurant has a great ambians and delicious food. It... more

lovely rooms, friendly staff & very nice food, we stayed last wweeked we had fantastic time, will back again soon!!!!!!!!!!!!!! more

Stayed at this hotel last week and because we had really good stay, I felt obliged to say something about this hotel and staff. The hotel is clean, rooms sapcious, public areas and grounds are simply great and in a great location. Staff are really welcoming, friendly and helpful. Although, we stayed here by accident but will most probably stay... more

The hotel is tired, they have a drain problem in room 304 smelt like stink bombs. The receptionist could barely speak english so had problems communicating when things went wrong. To me the worst thing that happened was at breakfast. Out of kitchen came this huge chef he picked up a plate gave us a dirty look and helped himself... more

This was a flying one night visit: Arrived at 4pm (easy, free parking), worked at desk, ate dinner, slept, breakfast at 7.00am breakfast, depart at 8am. With such a schedule, the hotel was very satisfactory. Pleasant location (I saw a lovely sunrise behind misty tress during breakfast). Check in very friendly and efficient. Room, fine for one night (slept very... more

Could not fault this hotel very surprised by other reviews. From the management down this hotel offers an excellent service. Our wedding day on the 4th sept was just such a relaxed professionally run event from start to finish. The staff are amazing so efficient and friendly. Special thanks to dave, val, clare and mehmet the manager of the hotel.... more

I recently booked a table in the restaurant for our family to celebrate my wife's 40th birthday. Oh what a mistake that was! Our table was booked for 7.45pm and our order was taken at 8.15pm. Out of our party of nine, four ordered a starter which did not arrive until 9.20pm. After asking the waiter several times where our... more

Don't believe their website The hotel rooms are small even the executive plus, the décor tired and straight from the eighties. The promised pool is about as big as a bath and not working When I challenged the management to explain why what they advertised does not match the actual experience they will quote terms and conditions........... no refunds for... more

I stayed at this hotel with my husband for two nights. I was very impressed with the hotel, it is set in lovely grounds. The staff were very welcoming and professional. Breakfast was very nice with plenty of choice. We dinned in the restaurant on our first evening and the food was delicious. Portions were a bit too small for... more