The hotel is tired, they have a drain problem in room 304 smelt like stink bombs. The receptionist could barely speak english so had problems communicating when things went wrong. To me the worst thing that happened was at breakfast. Out of kitchen came this huge chef he picked up a plate gave us a dirty look and helped himself... more

This was a flying one night visit: Arrived at 4pm (easy, free parking), worked at desk, ate dinner, slept, breakfast at 7.00am breakfast, depart at 8am. With such a schedule, the hotel was very satisfactory. Pleasant location (I saw a lovely sunrise behind misty tress during breakfast). Check in very friendly and efficient. Room, fine for one night (slept very... more

Could not fault this hotel very surprised by other reviews. From the management down this hotel offers an excellent service. Our wedding day on the 4th sept was just such a relaxed professionally run event from start to finish. The staff are amazing so efficient and friendly. Special thanks to dave, val, clare and mehmet the manager of the hotel.... more

I recently booked a table in the restaurant for our family to celebrate my wife's 40th birthday. Oh what a mistake that was! Our table was booked for 7.45pm and our order was taken at 8.15pm. Out of our party of nine, four ordered a starter which did not arrive until 9.20pm. After asking the waiter several times where our... more

Don't believe their website The hotel rooms are small even the executive plus, the décor tired and straight from the eighties. The promised pool is about as big as a bath and not working When I challenged the management to explain why what they advertised does not match the actual experience they will quote terms and conditions........... no refunds for... more

I stayed at this hotel with my husband for two nights. I was very impressed with the hotel, it is set in lovely grounds. The staff were very welcoming and professional. Breakfast was very nice with plenty of choice. We dinned in the restaurant on our first evening and the food was delicious. Portions were a bit too small for... more

I was surprised when we arrived that the hotel did look a bit shabby, and more like 'motel' blocks attached to old house. The bed was very small but everything in the room was spotless and it was quiet. Bar staff were helpful and bar food and drink were good and breakfast was fine with attentive staff. The leisure centre... more

I used a recent offer from the Metro newspaper and stayed for £40.18 Bed and Breakfast while on business, I consider this was £40 too much. Yes hotel is set in some lovely ground but the inside is dated and not what I would expect from a “Hotel Brand “. Reception, the receptionist did not make any eye contact, very... more

The staff do their best but they must lose heart in this outdated and overpriced hotel. The full breakfast cost £15. It was luke warm. The dinner menu is written in a very exotic way but both meals were over cooked and over priced. The pate and cheese board must have been served straight from the fridge. Both so cold... more