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The Bristol Hotel

Certificate of Excellence
GreenLeadersBronze level
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The Harbourside | Prince Street, Bristol BS1 4QF, England
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Best prices for: 1 room 1 guest
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2,312 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (648)
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ireland
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed in the Bristol Hotel last night , from we arrived at the hotel staff were excellent , pleasent and helpful . Changed rooms with help of reception , no problem , no charge !! Ate in hotel restaurant , service was excellent , food delicious , nothing was a problem . Highly recommend this hotel , perfect location... More 

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East Sussex
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Nice hotel. Perfect position in the harbour. Parking included - which saves over £20 and you are free to use for the whole day after checking out. Room clean and comfortable - had superior room. Staff friendly and helpful. Will definitely be back.

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Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear CityFanEastSussex, Thank you for the five star review, I am delighted you enjoyed your stay with us and found our rooms to be clean and comfortable. We offer complimentary car parking to all overnight guests, I believe the only city centre hotel to do so. We hope to see you again in the near future, Sincerely, Mark Payne General... More 

London, United Kingdom
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great size rooms with a luxurious feel and nice turndown service. A nice place to stop for business or pleasure and to explore the city. The breakfast staff are welcoming and buffet variety is good. It was nice to be offered speciality coffees! I'd stay again.

Review collected in partnership with this hotel

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Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear travelloads Thank you for the five star review, I am delighted you enjoyed your stay with us and found our rooms to be large and luxurious. It is great to hear you enjoyed our breakfast buffet – the most important meal of the day! We hope to welcome you back to The Bristol Hotel again in the near future,... More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed 2 nights here on business. Great location in old part of Bristol- handy to many attractions, cafes and restaurants. Service was good. Room, if a little small was clean an comfortable with expected facilities. Would recommend to travellers.

Was this review helpful? Yes 1
Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear Justjohn50 Thank you for the great review, I am delighted you enjoyed your stay with us, If a regular traveller to Bristol on business, it might be worth joining our Discovery loyalty programme which offers great benefits to guests such as complimentary water, newspapers and upgrades, simply for signing up!! We hope to welcome you back to The Bristol... More 

Wakefield
1 review
3 of 5 stars Reviewed 3 days ago NEW

I stayed at the hotel on business and stayed there as the rest of the group were. I didn't really see much of the hotel, didn't eat there or spend time outside by the River etc. I did ask for a room overlooking the river when I checked in, but it was really busy so this wasn't possible. The chap... More 

Review collected in partnership with this hotel

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Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear Claireh697, Thank you for taking the time to leave us a review, Getting a good night sleep is critical to a good stay so I completely understand the sentiment of the review and I am sorry that you experienced this. If you return to the hotel we have rooms that face inwards which are generally quieter, feel free to... More 

wales
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night with my partner. The disabled room was lovely and easy to manouevre round in a chair. Huge bed. Great bathroom but the slide door is very heavy so we left it open. Gorgeous shampoo etc. Only disappointment was not being able to get up to the main bar unless I accepted being picked up, which... More 

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Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear Rachy29, Thank you for the five star review, I am delighted to hear that you enjoyed your stay with us., Access is certainly an issue for us in some areas, predominantly due to the building being a 1964 build and regulation was not so stringent then, when ever we upgrade an area (conference centre for example) we ensure it... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

After looking at the reviews and photographs of this hotel, I assumed it would be a good one, but it was definitely better than expected. Upon arrival, the colleagues behind the desk were very smiley and helpful. We were greeted politely and given our room key (with breakfast times pointed out on the key pouch), and a replacement ticket to... More 

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Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear RiaHughes Then, Thank you for the five star review, I am delighted to hear that the hotel exceeded your expectations during your stay, We hope to welcome you back to The Bristol Hotel again in the near future, Sincerely, Mark Payne General manager The Bristol Hotel More 

London
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

So, how difficult is it to run a hotel well ? I'm no expert but I would say it is much more difficult than it looks. That's why I am disappointed that whilst The Bristol Hotel manages to get most things right, it falls down in relatively easy areas. Upon arrival my partner & I were given our key at... More 

Was this review helpful? Yes 1
Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear Englishman123, Thank you for leaving us a review, It is great to hear we get most things right, but I can completely understand your frustration at some of the issues you mentioned. It is a given that a warm welcome and replenished buffed would be a prerequisite of any hotel, we have much higher standards here at The Bristol... More 

Bristol, United Kingdom
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Came here for the george ezra concert & it was so close, we actually heard the sound check!. Really nice hotel, staff very helpful & great to get away from extended family (see previous review). Only reason did not give 5 stars is that our room (small but nice) only had 1 queen bed. In this day & age I... More 

Was this review helpful? Yes 1
Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear Michaelsstar1960, Thank you for the great review, We are delighted to hear you enjoyed your stay at the hotel and that you had the added benefit of the sound check!! We are currently upgrading our mattresses and beds and any room which can take larger beds have been prioritised, hopefully if your ever back at the hotel you will... More 

Lowestoft
1 review
4 of 5 stars Reviewed 6 days ago NEW

we enjoyed our stay very much, the location was great, the service friendly and efficient.The room contained everything you would expect, however the bathroom was on the small side. Overall an excellent choice of hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear Imant L, Thank you for the great review, It is great to see you enjoyed your stay with us and found the hotels location to be great and our team to be friendly and efficient. We hope to welcome you back to The Bristol Hotel again in the near future, Sincerely, Mark Payne General Manager The Bristol Hotel More 

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