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The Bristol Hotel

Certificate of Excellence
GreenLeadersBronze level
Hotel website
The Harbourside | Prince Street, Bristol BS1 4QF, England
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The Bristol Hotel
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2,247 Reviews from our TripAdvisor Community

Traveler rating
    1,144
    775
    222
    73
    33
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195
1,225
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414
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (634)
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All months
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location of this hotel is excellent with easy walking distance to the old town, the hotel itself is welcoming, the staff were lovely and couldn't be more helpful, we were warned at checkin that the noise on the riverside could get loud but we still chose the river view and did not find it a problem although others have.... More 

Was this review helpful? Yes
Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear Nadia P Thank you for the great review. I am glad you found the location to be excellent, We appreciate your comments on our car park , Breakfast and our team at the hotel. We hope to welcome you back to the hotel again in the near future, Sincerely, Mark Payne General Manager The Bristol Hotel More 

Birmingham, England, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Really friendly and helpful staff, a good location, close to the quay with many attractions and things to do! It was my sisters wedding anniversary and although she was not a guest she was allowed free parking. Thank you!

Was this review helpful? Yes
Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear FrNeil, Thank you for the five star review, I am glad you found the team to be “ really friendly and helpful” and the location was suitable for your trip to the city. We appreciate your comments on our car park – we are the only city centre hotel to offer its guests complimentary car parking. We hope to... More 

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The first plus to this hotel was the ease of parking, you drive into the NCP car park collect your ticket and walk down the stairs to reception. After checking in we could go from the floor where our room was located, straight into the car park. Reception give you a free-exit card when you leave. We checked in very... More 

Was this review helpful? Yes 1
Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear AJW_DJW Thank you for the great review, I am glad you found the hotel to be an enjoyable base from which to explore Bristol from. We appreciate your comments on our car park – we are the only city centre hotel to offer its guests complimentary car parking. We hope to welcome you back to the hotel again in... More 

Derby, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A really good hotel, excellent staff and a great meal at the Riverside Grille on Tuesday night. Only 2 issues. There's no pool, which is a shame. Also I booked a deluxe room with a king-size bed. We got a deluxe room, which was lovely, with a double and a single. I'm a big lad, 6'2" and 18 stone, and... More 

Was this review helpful? Yes
Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear Mrtwisty Thank you for the great review, It is great to see you enjoyed your stay, I would also love a pool at the hotel but given the hotels age and location, certainly for the foreseeable future it is not on the cards. I am glad you enjoyed our location. If returning, it might be worth mentioning on check... More 

Coventry
Top Contributor
104 reviews 104 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked for business so didnt expect much but in the end to recommend it. Staff go through the happy/smiley thing a bit too much but hey thats 2015 corporate thinking for you ! Comfortable, modern, without too much fluff. Bathroom pokey and a few edges to watch out for when turning. No view from room - a lot face into... More 

Was this review helpful? Yes
Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear grayb, Thank you for the great review, It is great to see you enjoyed your business trip. Although there was no view from your room, I hope enjoying breakfast whilst looking out on to the waterfront compensated a little!! We appreciate your feedback, Sincerely, Mark Payne General Manager The Bristol Hotel More 

Berkshire
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked a night here on a real last minute basis. It was easy to find using SAT nav, and having the free NCP car park next door was a real bonus. Hotel staff were fabulous, very friendly and helpful. We were upgraded to a larger room which was lovely, very modern and well presented. Not the best view out... More 

Was this review helpful? Yes
Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear Dawnch023 Thank you for leaving us a five star review, It is great to see you found our team to be “fabulous, very friendly and helpful” and that you had an enjoyable stay. We look forward to welcoming you back to The Bristol Hotel in the near future, Sincerely, Mark Payne General Manager The Bristol Hotel More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Although have visited Bristol several times and stayed in a different hotel each time, The Bristol is probably the best hotel so far. The room we had on the 6th floor was spacious and very clean but no full length mirror. The communal areas were clean and welcoming. I am not a fan of buffet breakfasts at the best of... More 

Was this review helpful? Yes
Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear josefina1960 Thank you for the great review, I am glad you enjoyed your stay with us at the hotel We are delighted you choose us based on your previous stay at our sister hotel The River Lee hotel in Cork. We hope to see you again soon, Sincerely, Mark Payne General Manager The Bristol Hotel More 

Cheshunt, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

From reception who explained about joining loyalty membership for upgrades. To high standard of room. I highly recommend this hotel. It's well placed for all amenities and area's around bristol. It is right on the harbourside so a room on this side of the hotel can be noisy if you open windows but personally I loved the vibe. (Just leave... More 

Was this review helpful? Yes
Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear food Liz, Thank you for the five star review I am glad you enjoyed your stay with us at the hotel The vibe of the Harbourside id definitely why one should choose our hotel!! We hope to see you again soon, Sincerely, Mark Payne General Manager The Bristol Hotel More 

Bentonville
1 review
3 of 5 stars Reviewed 6 days ago NEW

Hotel room was very comfortable with tasteful furnishings. Unfortunately I had a room that was slightly above the roof of the lower level building and the room was poorly lit. Ask for a higher level room. Front Office staff were extremely helpful and cheerful. They arranged taxis for me willingly and also gave me an hour later check out time... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Bristol_GM1, General Manager at The Bristol Hotel, responded to this review

Dear bri0nig Thank you for the review I am glad you found the hotel to be “comfortable with tasteful furnishings” We appreciate your comments on our currency exchange, although we have no say on the exchange rate I am sure we can ensure that transactions are quicker. I hope we can welcome you back to the hotel again in the... More 

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