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Holiday Inn Bristol - Filton

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Filton Road | Hambrook, Bristol BS16 1QX, England
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Holiday Inn Bristol - Filton
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Holiday Inn Bristol - Filton
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687 reviews from our community

Traveler rating
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    287
    150
    41
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Henley-on-Thames, United Kingdom
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just back from an U10 rugby tour. The staff were exceptionally patient and deserve a vote of thanks. Our little chaps were extremely excited but the hotel team were wonderfully kind and patient. In order not to drive the other guests round the twist they provided decent sized rooms for us to use, which was very convenient. The buffet food... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Just returned home from an overnight stay after a relaxing stay at the Holiday inn, Filton. Staff were very helpful and friendly, food was excellent, had a lovely meal in the Chinese restaurant and there was so much breakfast choice- also very nice. Used the pool 3 times- nice and warm, my 9year old was very happy to be able... More 

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Christchurch, New Zealand
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel had good amenities but the decor and facilities in the rooms are getting old. The food and bar was good but a little expensive. The staff did not tell us we needed to book breakfast the night before to get it cheaper which was very disappointing. Lots of parking and easy to find. We had free Wi-fi as... More 

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Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for taking the time to review our hotel. I am sorry that you felt that our hotel rooms were in need of some work. We have a rolling maintenance programme in place, to improve our facilities in line with customer expectations. Should you wish to discuss this further, please send your contact details to bristol@ihg.com and I will... More 

Chester, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

It's a Holiday Inn. Clean, comfortable, reasonably quiet. Dinner in the South East Asian restaurant was very tasty and worthwhile. I've had better breakfasts both in terms of the 5+ minute wait to be seated and the fruit. Why did we need to be escorted to a table? Then the receptionist getting us tea/coffee, before returning ... so 3-4 people... More 

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your comments on your experience at our hotel. I would like to apologise that you had to wait to be seated at breakfast. Our Sky system in the lounge is currently undergoing work, and will be up and running again in the next couple of days. Your comments are invaluable to us as they will help us... More 

Knebworth, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Three nights, two rooms, one excellent evening meal in the restaurant. This hotel never fails to please. The breakfasts are exceptionally good. Slight hitch with breakfast service after 9.00 am on the Monday morning (too few staff on duty).

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for taking the time to review our hotel, I am delighted that you had a wonderful break with us and enjoyed our facilities. Thank you for your kind comments about our reception team. We look forward to welcoming you back to the hotel again soon. Yours sincerely, Raphael Herzog Hotel Manager More 

Top Contributor
80 reviews 80 reviews
77 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I was checked in to a room That was not very clean and then got given another room which was the same it even had hair in the bath The duty manager arrived and changed my room but yet again this had hair in the bath he just offered me a drink and sent a cleaner There is free internet... More 

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Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for sharing your comments on your experience at our hotel with us once more. I would like to apologise for the fact that you did not feel that it was of a standard that you would expect. This was a isolated case concerning the same housekeeper, who we have now retrained. Your comments are invaluable to us as... More 

Ramsbottom, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a week on business The plus points: Great location and set in nice grounds The bottle of water and mars bar on the 1st night Bed very comfortable The food is excellent Breakfast is great and the chef very accommodating re poached eggs etc The staff and the service they provide is 1st class. The minus points:... More 

Was this review helpful? Yes 1
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your review, I am delighted that you enjoyed our facilities and found the bed in your room to be comfortable. Thank you for your kind comments about our team. We look forward to welcoming you back to the hotel again soon. Yours sincerely, Raphael Herzog Hotel Manager More 

Southampton, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here briefly on an overnight business trip, checked in late and left early. However i can say that the staff were friendly and helpful. The room was spacious, clean and had everything you might expect e.g.. Tea/Coffee. There were some extras too, like a bottle of water and a mars bar. Nice. The car park was barrier entry and... More 

Was this review helpful? Yes 1
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your excellent review, I am delighted that you enjoyed our facilities and found your bedroom to be comfortable and spacious. Thank you for your kind comments about our team. We look forward to welcoming you back to the hotel again soon. Yours sincerely, Raphael Herzog Hotel Manager More 

Worcester, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staying on business locally. Arrival is pretty grim - the building looks really bad from the outside. Interior has had some TLC and is better than expected. Breakfast is terrible... eggs floating in 1/2 inch of fat as the beans congeal under the heat lamps. Room service is slow if you want the Thai food. Room clean and comfortable though.... More 

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your comments on your experience at our hotel. I would like to apologise for the fact that you did not feel that it was of a standard that you would expect. Your comments are invaluable to us as they will help us to avoid a recurrence and to improve our service for our guests. Should you wish... More 

Durham, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Every time we visit family we stop at this hotel mainly because of the pool as we have a 6 year old son but on this trip the sofa bed for my son was terrible so he was in the middle of us for the three nights we stayed.The meals were excellent tried the Asia resturant on the Saturday very... More 

Was this review helpful? Yes 1
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your comments on your experience at our hotel. I would like to apologise for the fact that you did not feel that our sofa beds were of a standard that you would expect. Your comments are invaluable to us as they will help us to avoid a recurrence and to improve our service for our guests. Hopefully... More 

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