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Holiday Inn Bristol - Filton

#22 of 49 Hotels in Bristol
Certificate of Excellence
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Filton Road | Hambrook, Bristol BS16 1QX, England
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Holiday Inn Bristol - Filton
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Holiday Inn Bristol - Filton
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708 Reviews from our TripAdvisor Community

Traveler rating
    192
    298
    155
    41
    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Currently at the HI Bristol till tomorrow. Overall the hotel is fine with nice decor in the rooms and breakfast being of a good quality. Parking also is good. Unfortunately the hotel does not have a family room as advertised with games books etc. and has a really bad fly problem. We did tell reception and I believe they have... More 

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Preston, United Kingdom
Contributor
20 reviews 20 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here on business; I stay over in Filton on a pretty much weekly basis and have tried most hotels in a 10 mile radius. This Holiday Inn is ok but is nothing special, I think my main gripe being that the rooms are just slightly tired and in need of modernisation. I didn't eat in the hotel, other... More 

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Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for taking the time to review our hotel. I am sorry that you felt that the hotel rooms were in need of some work. We have a rolling maintenance programme in place, to improve our facilities in line with customer expectations. Should you wish to discuss this further, please send your contact details to bristol@ihg.com and I will... More 

Stamford, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

A weekend break in a clean comfortable room. The restaurant served a pleasant meal, with friendly and helpful service. All the staff were very helpful and friendly. Housekeeping were very kind and attentive checking our room thoroughly on a phone call after my return as I had mislaid something. Luckily it turned up at home. Enjoyed my morning swim, the... More 

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Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for taking the time to review our hotel, I am delighted that you enjoyed our hotel. Thank you for your kind comments about our team, especially Chris. We look forward to welcoming you back to the hotel again soon. Keep up to date with our hotel and LIKE our Facebook (HolidayInnBristol-Filton) & FOLLOW us on twitter (@HIBristolFilton). Yours... More 

Cheltenham, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Tough one to write as experience was mixed. All staff were very friendly and tried to be helpful but it's hard to escape the hotels' corporate compliance vibe. Rooms clean but small. Be prepared to pay for anything verging on an 'extra' (why in this day and age you still have to pay for wifi, particularly in a business hotel,... More 

Was this review helpful? Yes 1
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for taking the time to review our hotel, your comments are invaluable to us as they will help us to avoid a recurrence and to improve our service for our guests. Thank you for your kind comments about our team. We have just launched our food menu which has given our room service menu a fresh new look.... More 

Swindon, England, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Comfortable, large, twin room. Polite staff, comfortable beds, clean and warm with speedy service if you should have a request. Nice pub and food 2 mins away with friendly staff. Great locaton for M4 and M5 motorways.

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for taking the time to review our hotel, I am delighted that you enjoyed your experience at our hotel. Thank you for your kind comments about our team. We look forward to welcoming you back to the hotel again soon. Keep up to date with our hotel and LIKE our Facebook (HolidayInnBristol-Filton) & FOLLOW us on twitter (@HIBristolFilton).... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed for one night for business reasons and although I wasn't paying, expected a lot better service due to the pricey charges. Free Wi-Fi would have been a start! The company I was working for had already paid upfront but the hotel refuted this so I had to pay in order to secure the room. Holiday Inn have since... More 

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your comments on your experience at our hotel. I am disappointed to read your comments, and would like to assure you, that this is not the usual level of service. Future more I would like to apologise for the short falls in service which you had received on this occasion. Our Rooms Division Manager has been in... More 

Chester, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here several times in the past couple of years and it is a credit to the chain. The service is always friendly, usually efficient and the food and drink are good quality. The gym is also useful with friendly, helpful staff.

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your excellent review, I am delighted that you enjoyed our hotel facilities. Thank you for your kind comments about our reception team. We look forward to welcoming you back to the hotel again in the future. Yours sincerely, Raphael Herzog More 

Northampton, United Kingdom
Top Contributor
76 reviews 76 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

2nd time here, and happy to return. Executive room well not what i would call executive, but advance booking rates allowed me to book this slightly larger room. The main resturaunt, which alao hosted breakfast, was a bit boring, however experience directed us to their Sampan asian resturaunt where service is excellent just like the food. Plus the attention of... More 

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for taking the time to review our hotel, I am delighted that you enjoyed our facilities, especially our Sampans restaurant. Thank you for your kind comments about our team. We look forward to welcoming you back to the hotel again soon. Yours sincerely, Raphael Herzog Hotel Manager More 

Oxford, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Great location for Business ark and surrounding areas, only problem is they charge for anything extra, WI-FI which is very expensive, food is expensive, free-view taken of the television so if you want to watch a film, you get charged......

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your comments on your experience at our hotel. Your comments are invaluable to us as they will help us to improve our service for our guests. I hope that we can welcome you back to the hotel in the future. Kind regards Raphael Herzog Hotel Manager More 

Juice27
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I recently booked a small number of bedrooms for family who were attending my Wedding nearby, and have received nothing but great feedback from all who stayed. All my family commented on how comfortable the bedrooms were and how friendly the staff were. Great location and value for money.

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your review, I am delighted that your party enjoyed our facilities and found our bedrooms comfortable. Thank you for your kind comments about our team. Many congratulations on your wedding, we hope you both had a lovely day. We look forward to welcoming you back to the hotel again soon. Yours sincerely, Raphael Herzog Hotel Manager More 

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