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Holiday Inn Bristol - Filton

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Filton Road | Hambrook, Bristol BS16 1QX, England
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Holiday Inn Bristol - Filton
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Holiday Inn Bristol - Filton
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683 reviews from our community

Traveler rating
    188
    283
    150
    41
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Knebworth, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Three nights, two rooms, one excellent evening meal in the restaurant. This hotel never fails to please. The breakfasts are exceptionally good. Slight hitch with breakfast service after 9.00 am on the Monday morning (too few staff on duty).

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Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for taking the time to review our hotel, I am delighted that you had a wonderful break with us and enjoyed our facilities. Thank you for your kind comments about our reception team. We look forward to welcoming you back to the hotel again soon. Yours sincerely, Raphael Herzog Hotel Manager More 

Top Contributor
80 reviews 80 reviews
77 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I was checked in to a room That was not very clean and then got given another room which was the same it even had hair in the bath The duty manager arrived and changed my room but yet again this had hair in the bath he just offered me a drink and sent a cleaner There is free internet... More 

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for sharing your comments on your experience at our hotel with us once more. I would like to apologise for the fact that you did not feel that it was of a standard that you would expect. This was a isolated case concerning the same housekeeper, who we have now retrained. Your comments are invaluable to us as... More 

Ramsbottom, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a week on business The plus points: Great location and set in nice grounds The bottle of water and mars bar on the 1st night Bed very comfortable The food is excellent Breakfast is great and the chef very accommodating re poached eggs etc The staff and the service they provide is 1st class. The minus points:... More 

Was this review helpful? Yes 1
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your review, I am delighted that you enjoyed our facilities and found the bed in your room to be comfortable. Thank you for your kind comments about our team. We look forward to welcoming you back to the hotel again soon. Yours sincerely, Raphael Herzog Hotel Manager More 

Southampton, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here briefly on an overnight business trip, checked in late and left early. However i can say that the staff were friendly and helpful. The room was spacious, clean and had everything you might expect e.g.. Tea/Coffee. There were some extras too, like a bottle of water and a mars bar. Nice. The car park was barrier entry and... More 

Was this review helpful? Yes 1
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your excellent review, I am delighted that you enjoyed our facilities and found your bedroom to be comfortable and spacious. Thank you for your kind comments about our team. We look forward to welcoming you back to the hotel again soon. Yours sincerely, Raphael Herzog Hotel Manager More 

Worcester, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Staying on business locally. Arrival is pretty grim - the building looks really bad from the outside. Interior has had some TLC and is better than expected. Breakfast is terrible... eggs floating in 1/2 inch of fat as the beans congeal under the heat lamps. Room service is slow if you want the Thai food. Room clean and comfortable though.... More 

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your comments on your experience at our hotel. I would like to apologise for the fact that you did not feel that it was of a standard that you would expect. Your comments are invaluable to us as they will help us to avoid a recurrence and to improve our service for our guests. Should you wish... More 

Durham, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Every time we visit family we stop at this hotel mainly because of the pool as we have a 6 year old son but on this trip the sofa bed for my son was terrible so he was in the middle of us for the three nights we stayed.The meals were excellent tried the Asia resturant on the Saturday very... More 

Was this review helpful? Yes 1
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your comments on your experience at our hotel. I would like to apologise for the fact that you did not feel that our sofa beds were of a standard that you would expect. Your comments are invaluable to us as they will help us to avoid a recurrence and to improve our service for our guests. Hopefully... More 

Oldham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a 3 night Easter break and would certainly return again. Check in was very efficient, service with a smile, everything explained from meal times, where the restaurant was, how to get to our room etc. The room overlooked the car park but even though on the Saturday there was a wedding at the hotel, there... More 

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for taking the time to review our hotel, I am delighted that you had a wonderful Easter break and enjoyed our facilities. Thank you for your kind comments about our reception team. We look forward to welcoming you back to the hotel again soon. Yours sincerely, Raphael Herzog Hotel Manager More 

Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights, the hotel is of a good standard, decor 8th relatively new and un tarnished, everything was very clean. The reasons I only give stars is due to the service in the bar/lounge area, things happened very slowly and the food was less than average, I ordered a straight forward Burger and chips with a side... More 

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your comments on your experience at our hotel. I would like to apologise for the fact that you did not feel that our food service was of a standard that you would expect, please rest assure that this was an isolated case. Your comments are invaluable to us as they will help us to avoid a recurrence... More 

Falmouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed whilst our Daughter attended her University interview. It was an enjoyable stay staff were very friendly and professional, the service good and the family room a good size and spotless. The Bar Manager was friendly and charming and we indulged in some cocktails. A slight issue with the restaurant was speedily resolved with no fuss. Otherwise the food... More 

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your great review, I am delighted that you enjoyed our Hotel and found the facilities comfortable. Thank you for your kind comments about our team. All the very best of luck to your daughter at the UWE. We look forward to welcoming you back to the hotel again soon. Yours sincerely, Raphael Herzog Hotel Manager More 

Chesham, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although it states this hotel is good for disabled people, the walk to the lift and then to the rooms is very long. The rooms are nice but the hallway and lift need refurbishing. We stayed just one night and I was horrified that wifi was £3 per hour. Typical for an American hotel group. It wasn't until checkout that... More 

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your comments on your experience at our hotel. I would like to apologise for the fact that you did not feel that it was of a standard that you would expect. Your comments are invaluable to us as they will help us to avoid a recurrence and to improve our service for our guests. I hope that... More 

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