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Holiday Inn Bristol - Filton

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Filton Road | Hambrook, Bristol BS16 1QX, England
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Holiday Inn Bristol - Filton
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Holiday Inn Bristol - Filton
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674 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fareham, United Kingdom
Top Contributor
58 reviews 58 reviews
8 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Ennded up here for a business trip as normal hotel we use was booked out. Very pleasant, nicley and tastefully decorated through out. Staff were freindly but cannot say fully customer focused as throughout dinner two staff stood next to our table were discussing here new job and that she is finnally out the the *!"*king place to which the... More 

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Bagshot, United Kingdom
Top Contributor
72 reviews 72 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Smart and well maintained Holiday Inn BUT the hotel staff are excellent. An excellent welcome with all staff trying to make your stay even better. A smile with every thing. I must admit young people maybe have some bad PR but the youngsters here go the extra mile. Great breakfast and a well stocked bar. Good rooms and very importantly... More 

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Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your wonderful review, I am glad you enjoyed your stay & thank you for your Kind comments about our whole team and facilities here at the Holiday Inn Bristol - Filton, which I'm delighted to share with my team. It’s always great to hear such positive comments, thank you for your feedback and we look forward to... More 

Harrogate, United Kingdom
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I had a very enjoyable business stay and meeting here. The team were polite and helpful, the room immaculately clean. The service in the bar for both food and drinks very good. But what is it with the presentation of food on a half breadboard and chips in a cup. Ok I may be flying in the face of Master... More 

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Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your comments on your experience at our hotel. I would like to apologise for the fact that you did not feel that our food is not served to a standard that you would expect. Your comments are invaluable to us as they will help us to avoid a recurrence and to improve our service for our guests.... More 

Surrey
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel, with a nice lounge and bar area, good sized bedrooms , comfortable beds, good breakfast with plenty of choice. Very handy for UWE uni, about five miles from city centre. Nice pool and gym area.

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Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your review, I am delighted that you enjoyed our facilities and found our breakfast to have plenty of choice. Thank you for your kind comments about our reception team. We look forward to welcoming you back to the hotel again soon. Yours sincerely, Raphael Herzog Hotel Manager More 

London
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

On checking in the good news was that we had been upgraded to an Executive Room. The receptionist was polite and efficient but looking back possibly on commission for upselling us dinner in the restaurant which we urged to book as it was getting booked up. This turned out to be nonsense. Pre dinner drinks were quite expensive but the... More 

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Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your comments on your experience at our hotel. I would like to apologise for the fact that you did not feel that it was of a standard that you would expect. I appreciate your feedback about our customer service; we are working closely with our local hospitality colleges to ensure our service is to a high standard... More 

Redhill, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Brilliant shower, nice touches like the flavoured water in the conference area. Good checkin and out. My room was in a corridor that still reeks of cigarettes. No doubt this will go on the next refurb. Very nice breakfast in room.

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for taking the time to review our hotel, I am delighted that you enjoyed our facilities. Thank you for your kind comments about our reception team. We look forward to welcoming you back to the hotel again soon. Yours sincerely, Raphael Herzog Hotel Manager More 

England
Top Contributor
770 reviews 770 reviews
135 hotel reviews
494 helpful votes 494 helpful votes
3 of 5 stars Reviewed 1 week ago

Had business meeting over lunch at this hotel today Food and service perfectly adequate We ate a club sandwich - which was gargantuan, I had a chicken Caesar salad Personally I'd have crisped the skin and sliced the breast and not chopped up the kos lettuce - but it was ok Only annoyance was their card machine broke three times... More 

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Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your comments on your experience at our hotel. I would like to apologise for the fact that we had experience some technical difficulties with our card machine. Your comments are invaluable to us as they will help us to avoid a recurrence and to improve our service for our guests. I hope that we can welcome you... More 

Glasgow, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Here on business. I was torn between 3 and 4 stars, but on balance the cons outweighed the pros, I'm afraid. Pros: Great location - five minutes drive from the train station. Service - pretty good all round. Very efficient, very friendly. The breakfasting staff, in particular, were great. Cons: Housekeeping wake up - I was staying for just one... More 

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Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your comments on your experience at our hotel. I would like to apologise for the fact that you did not have a restful sleep. We do have a full pillow menu which is located on the pillow wraps, our soft and firm pillows are our most popular choice and this is why they are presented on the... More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Really surprised how great this hotel was once we got inside. Not great looking as you drive up but once inside all great, from front of house staff to good bedroom to lovely waiter at breakfast. We will always stay here when visiting Bristol.

Was this review helpful? Yes 1
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your wonderful review, I am delighted that you enjoyed our facilities. Thank you for your kind comments about our reception team. We look forward to welcoming you back to the hotel again soon. Yours sincerely, Raphael Herzog Hotel Manager More 

London
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Maybe they were having a bad weekend but there was just one problem after another... Firstly the double room booked turned out to be a twin room. (Not a major problem for me but could well be for someone else!). Then I phoned down to book an alarm call - I could hear the receptionist but he couldn't hear me.... More 

Was this review helpful? Yes
Raphael H, Manager at Holiday Inn Bristol - Filton, responded to this review

Thank you for your comments on your experience at our hotel. I would like to apologise for the fact that you did not receive your wake up call, the system is automated and the TV volume comes up however I apologise if this was not set up as per your request. In regards to the room, please note that double... More 

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