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Holiday Inn Express Bristol City Centre

2.5 of 5 South End, Temple Gate House, Bristol BS1 6PL, England
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Holiday Inn Express Bristol City Centre
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Holiday Inn Express Bristol City Centre
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388 reviews from our community

Traveler rating
    57
    164
    105
    40
    22
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110
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110
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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Pennsylvania
Top Contributor
493 reviews 493 reviews
337 hotel reviews
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a couple of nights on the way to the chunnel. Hotel is opposite Temple Meads train station in an old style building. Parking is available at the back of the hotel in a locked multi story. Staff at check in where great (Simona from Italy). Our room was nice and comfortable but only one chair but a... More 

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Witney, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked the Holiday Inn with friends, however due to illness the friends couldn't make it. Me and my husband tried to cancel to book a nicer Hotel being as it would only be the two of us - however we couldn't cancel. Now, I'm glad we couldn't. There are 20 spaces in the car park and even after arriving... More 

Was this review helpful? Yes 1
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Very convenient location right outside bristol temple meads train station. Only about ten minutes walk to the waterfront or cabot circus. Breakfast is included which is always a bonus - although the hot food isn't great the muffins are ! One thing to be wary of is the hotel is right on the main road and Bristol is always noisy... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed in better holiday inn's than this one. Staff are friendly but the building is in need of some tlc. The bathroom did smell a bit so I had to keep the door closed. If your room is looking to the front,the street is very noisy. Another disappointing part is the breakfast. All in all wouldn't really want... More 

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ExpressBristolCity, Guest Relations Manager at Holiday Inn Express Bristol City Centre, responded to this review

Dear Kaan A Thank you for taking the time to post your review about our hotel, we do take all our guest's comments very seriously and will be using them to further improve our service and make our guests feel as comfortable as possible. I am very sorry to read that your breakfast experience with us did not meet your... More 

Glamorgan
1 review
4 of 5 stars Reviewed 2 weeks ago

I only stayed here a night but had a fantastic time the staff were really friendly the room was great and all for a great price. When I arrived I was greeted with a nice welcome from the reception staff and when i went to my room I had a phone call from reception to ask if the room was... More 

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ExpressBristolCity, Guest Relations Manager at Holiday Inn Express Bristol City Centre, responded to this review

Dear Matthew D Thank you very much for writing such nice comments about our rooms facing Brunel's Old Temple Meads Station and also about our reception team. We are thrilled that we could help making your stay a pleasant one, and we will be more than happy to welcome you back again in Holiday Inn Express Bristol City Centre in... More 

Carnoustie, United Kingdom
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is directly opposite the train station which is also a drop off point for the very frequent airport bus so it is in an excellent position to explore Bristol and the surrounding areas. The hotel is exactly what you woul expect for such reasonable room rates.It's clean and comfortable and we found the staff to be very freindly... More 

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ExpressBristolCity, Guest Relations Manager at Holiday Inn Express Bristol City Centre, responded to this review

Dear Dorvic Thank you very much for your kind words and for taking time to post them. We are very pleased that you enjoyed your stay with us and that your experience was a comfortable one. The staff will be very happy to read that they helped make your stay better and that they were able to help you enjoy... More 

Southampton
Senior Reviewer
10 reviews 10 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

My wife daughter and I stayed here for 3 days and had to be moved 3 times because of sewage smell coming up though the shower and sink. Even in our 3rd room we woke up to the smell. I asked to see the manager who was rude and was saying he could not guarantee that any other room in... More 

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ExpressBristolCity, General Manager at Holiday Inn Express Bristol City Centre, responded to this review

Dear Dale J, Thank you for taking the time to share your experience and review your recent stay. Firstly, I would like to apologise for the problems that were encountered during your stay. Thanks to your feedback, we were made aware of the smell that was found in the first room you were allocated and I am happy to say... More 

Hamilton, New Zealand
Contributor
14 reviews 14 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is good value for money and, for us, the location was excellent as we travelled by train and it was a few minutes walk from the train station. It's the Holiday Inn Express, not the Savoy, but if you want a clean room, comfortable beds, a good bathroom and a great location then this is a great place.... More 

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ExpressBristolCity, Guest Service Manager at Holiday Inn Express Bristol City Centre, responded to this review

Dear Diane C, Thank you for your review. Its a pleasure to read your comments. We are happy that you found our hotel in perfect location for your needs and staff friendly. We do hope to welcome you back again in Holiday Inn Express Bristol City hotel if you visit Bristol any time soon. Best regards, Tomas Guest Service Manager More 

Oldham, United Kingdom
Top Contributor
102 reviews 102 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was up to general expectations: pleasant, clean and comfy. Having only one lift for a hotel of that many floors isn't enough. The parking was very convoluted - two different pay ones, plus the hotel spaces. Ended up having to come back early on the first night to move from one to the spaces by the side door. At... More 

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ExpressBristolCity, Guest Service Manager at Holiday Inn Express Bristol City Centre, responded to this review

Dear discobadgers, Thank you for your stay and time writing your review. I am very sorry to hear that you had issues with the car park, we do give as much information about the car park as possible to make it easy to use. I am still very happy to know that you found out rooms clean and comfortable. I... More 

Newton Abbot, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel about 3 years ago and was given a large high rise room located to the rear of the building which was excellent hence why I booked to stay here again before a trip to France. This time I was very disappointed with the hotel. I was given a room to the front of the building... More 

Was this review helpful? Yes
ExpressBristolCity, Guest Service Manager at Holiday Inn Express Bristol City Centre, responded to this review

Dear Djdave1978, Please allow me to thank you for your review and your stay. We appreciate your feedback and comments but at the same time I am very sorry to hear that your stay was not to the level you had before. Please accept my apologies for all the fault. We appreciate you loyalty and hope it won't stop you... More 

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Additional Information about Holiday Inn Express Bristol City Centre

Address: South End, Temple Gate House, Bristol BS1 6PL, England
Phone Number:
Location: United Kingdom > England > Bristol
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Bristol City Centre 2.5*
Number of rooms: 96
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Also Known As:
Holiday Inn Express Bristol City Centre Hotel Bristol
Holiday Inn Bristol
Bristol Holiday Inn

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