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Holiday Inn Express Bristol City Centre

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South End, Temple Gate House, Bristol BS1 6PL, England
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Holiday Inn Express Bristol City Centre
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Holiday Inn Express Bristol City Centre
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408 reviews from our community

Traveler rating
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    107
    40
    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have never given a maximum rating to a hotel without a restaurant but on this occasion it's easy. You judge a hotel by how the staff react when things go wrong. On a stormy night my window blew in. The staff were on the scene within seconds and then I became ill requiring an ambulance. The staff were outstanding... More 

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Senior Contributor
27 reviews 27 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Arrived on the late train. Had work in the morning, fell into the hotel which was clean and friendly and a comfy bed. Asked for a room at the back to bed Away for the road. No problem. In the morning I enjoyed some croissant and jam, hot coffee and a paper. Then, on my way out, I got a... More 

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Nottingham, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as a couple (mid 20's) for 2 nights during Cheltenham week. Hotel itself well kept and directly opposite the train station, which worked well for us as the purpose of our stay was to go to the races. Hotel staff were pleasant and very helpful (also ordered us a taxi when we requested one).Room was clean, tidy... More 

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Chester, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I needed to be close to Temple Meads stations and the Holday Inn Express suited the bill. The staff were friendly and helpful. The hotel was clean and tidy. The breakfast was simple but good and the whole experience was good value for money. I would stay there again

Was this review helpful? Yes
ExpressBristolCity, Guest Relations Manager at Holiday Inn Express Bristol City Centre, responded to this review

Dear Paul T Many thanks for taking the time to post your four star review about your stay in Holiday Inn Express Bristol City Centre. We are very happy to read that you found our hotel clean and tidy and that the staff were friendly and helpful during your stay. It's always a pleasure to see that our guests also... More 

Swansea, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent value for money. clean room and bathroom. at back of hotel so very quiet at night even on saturday. Breakast was buffet style but fine nevertheless. short walk to city centre but v handy for train station (opposite)

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ExpressBristolCity, Guest Relations Manager at Holiday Inn Express Bristol City Centre, responded to this review

Dearest andrew n Thank you very much for taking the time to post your four star review about your stay in Holiday Inn Express Bristol City Centre. I am thrilled to read that you had a good night's sleep and that you found our rooms clean and comfortable and our location right across the road from Temple Meads train station... More 

Sunderland, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here recently when I had to go to Bristol on business. I took my mum with me for company too. We flew from Newcastle to Bristol and caught the airport shuttle straight to Temple Mead Station - the hotel was right opposite and really easy to find! The shuttle cost £11 each return which was also really reasonable!... More 

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ExpressBristolCity, Guest Relations Manager at Holiday Inn Express Bristol City Centre, responded to this review

Dearest Nataliellouicia Thank you very much for posting your lovely comments about your stay in Holiday Inn Express Bristol City Centre and for scoring us four stars too. We are indeed right in front of Temple Meads train station, and I am happy to read that you found this convenient, also for taking the A1 bus to the Airport. It... More 

Rotherham, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Lovely hotel, very pleasant atmosphere and so conveniently located near the station. Visited Bristol for the weekend with some friends on a hen do we were very pleased with the room and the staff were only too happy to help!! Sammy and Mickell on the early AM shift were great, lovely pizza and even printed out a list of bars... More 

Was this review helpful? Yes
ExpressBristolCity, Guest Relations Manager at Holiday Inn Express Bristol City Centre, responded to this review

Dear cheri309 Many thanks for taking the time to post your lovely comments about your stay in Holiday In Express Bristol City Centre. Sammy and Miquel will be very pleased to read that they made your stay a memorable one, I am very happy to read that they were able to help you make the most of your stay in... More 

London, United Kingdom
Top Contributor
87 reviews 87 reviews
17 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for one night. As a Platinum IGH member, I was offered points or a drink - and took the drink! No room upgrade offered. There is a small area to the rear of the hotel to drop off your case before parking in one of two options. There is limited car parking in a secured area for £10... More 

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ExpressBristolCity, Guest Relations Manager at Holiday Inn Express Bristol City Centre, responded to this review

Dear Stephen P Thank you very much for choosing us and for taking the time to post your review about your stay in our hotel. We would have loved to be able to offer you a room upgrade, if they were available in Holiday Inn Express hotels, however I'm happy to see that you were offered a complimentary drink and... More 

Brighton and Hove, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Me and my wife had a lovely time in Bristol. I couldn't believe how happy my wife felt in talking to a fellow Romanian guy. Thank you Alex for your help for directing us to see the sites of Bristol. The room was lovely and a super time thank you

Was this review helpful? Yes
ExpressBristolCity, Guest Relations Manager at Holiday Inn Express Bristol City Centre, responded to this review

Dearest 404richardbh Many thanks for scoring us five stars and for taking the time to post such a nice review about your stay in Holiday Inn Express Bristol City Centre. I am very pleased to read that the room was to your liking, and that your wife was happy to be able to speak with Alex, I'm sure he will... More 

Swindon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 19, 2015

I just wanted to say a thank you to the night staff If I remember rightly Sammy and Luke who were very helpful always acknowledge me and always had time for a chat before I retired to my room have stayed in a number of hotels in and around Bristol but by far the Holiday inn express has been the... More 

Was this review helpful? Yes
ExpressBristolCity, Guest Relations Manager at Holiday Inn Express Bristol City Centre, responded to this review

Dear Stacey s Thank you very much for taking the time to post your lovely review about Holiday Inn Express Bristol City Centre. I am very happy to read that our night team was friendly and helpful, and I will make sure that Sammy and Luke get to read your lovely feedback about them, it is always a pleasure for... More 

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