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Lake Crackenback Resort & Spa

Certificate of Excellence
1650 Alpine Way | Snowy Mountains, Crackenback, New South Wales 2627, Australia (Formerly Novotel Lake Crackenback Resort)
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Lake Crackenback Resort & Spa
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Lake Crackenback Resort & Spa
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389 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canberra, Australia
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second visit having stayed in a chalet last year. This year we were in a one bedroom lakeside apartment (no 37). The design of the resort and the accommodations are very clever. Clearly focussed on creating a peaceful and private outlook with good sight lines and views from each apartment. While you can see other buildings they... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for our anniversary, and it was our ideal getaway! Amazing location, and so much to do, there was no way we could fit it all in during our weekend stay, so we will definitely be back. Amazing location surrounded by mountains, we went for walks, bike rides and attempted to catch a fish in the gorgeous lake.... More 

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Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Kristen Z Congratulations on your anniversary and thank you for choosing Lake Crackenback Resort & Spa to celebrate it. Many of our guests come for a couple of nights and then on seeing how much there is to do and how stunning the area is, they book to come back for longer the second time, so you are certainly... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We decided at the last minute to get away and we thought we would give Lake Crakenback resort a try after friends recommended it. We stayed in a one bedroom chalet facing the bush and it was just wonderful. The chalet was well appointed and very comfortable it allowed us to take our own food and so we were able... More 

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Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Mandcford Please thank your friends for recommending us to you and we are so pleased we lived up to their recommendation. Your kind comments regarding our staff have been shared with the team, thank you. Our team love the Resort and area and are passionate about ensuring our guests experience it as locals do and leave having fallen in... More 

Canberra, Australia
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 17, 2015

My friend and I Ioved this place. At first look you are amazed at the size of the Resort which has streets. We were fortunate enough to be upgraded to a 2 bed Chalet which was beautiful and spacious. Our view out the back door was to the bush and mountains. There was a fully functional kitchen with all the... More 

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Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear mi55y66 We appreciate you taking the time to post a review on Trip Advisor, thank you. Nestled on 150 acres, the Resort is designed to ensure privacy and relaxation, as well as accommodate a number of great activities for our guests. We are so pleased to read how much you and your friend enjoyed your stay and that you... More 

Canberra, Australia
2 reviews
5 of 5 stars Reviewed March 12, 2015

Two of us in our 60s wanted a place to stay while we did long day walks in the snowy mountains region. Despite spending every winter skiing in the region i didnt know the resort existed so was very pleasantly suprised by what awaited us when we checked in. The resort itself is beautifully laid out with a man made... More 

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Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear dram We love hearing from our valued guests, thank you for taking the time to post your review on Trip Advisor. The Snowy Mountains is perfect to visit in Summer/ Autumn with many of our guests travelling here to take advantage of the many beautiful walking trails surrounding us. We are so pleased you had the chance to experience... More 

Sydney, Australia
Top Contributor
206 reviews 206 reviews
81 hotel reviews
157 helpful votes 157 helpful votes
5 of 5 stars Reviewed March 12, 2015

We came to Crackenback because we planned to do several Alpine walks in the area and thoroughly enjoyed our five nights in a wonderful waterfront apartment on the lake. We loved our apartment. It was very spacious, well-furnished and beautifully positioned with a balcony on the lake. This was fabulous spot for a pre-dinner drink after a long day of... More 

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Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Anagram09 Thank you for providing feedback on your recent five night holiday with us. We agree Summer/ Autumn is the perfect time to visit the spectacular Snowy Mountains! We are so pleased to read how much you enjoyed your stay and it certainly sounds as though you lived by our positioning statement 'Relax. Rejuvenate. Activate'! We truly appreciate your... More 

Queanbeyan, Australia
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 12, 2015

My husband and I escaped for two nights to celebrate our wedding anniversary. We chose the Romance Package which included wine and chocolates on arrival, access to all resort activities, breakfast each morning and a dinner for two. Perfect weather, awesome facilities, amazing food! Perfect!!

Was this review helpful? Yes
Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Kay H Congratulations on your recent wedding anniversary and thank you for choosing to celebrate it with us here at Lake Crackenback a Resort & Spa. Our romance package has proved very popular and we are so glad it contributed to your romantic weekend away. Your comments have been shared with the whole team, thank you. We look forward... More 

Canberra, Australia
Top Contributor
96 reviews 96 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 11, 2015

I visited the resort with my wife and 3 kids (10, 7 and 2 years) for a long weekend in March (autumn). We stayed in a 3 bedroom apartment overlooking the lake it was very spacious. The rooms were large, with great heating facilities, and comfortable beds. The dining area and kitchen was well appointed. There are loads of activities... More 

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Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Daddyblogger1 Thank you for taking the time to post a review on your recent family holiday at Lake Crackenback Resort & Spa - we love hearing from our guests. We are so pleased to have played a part in making your holiday so enjoyable. The three bedroom lake view apartments are perfect for families and we are so glad... More 

Wodonga, Australia
Top Contributor
90 reviews 90 reviews
20 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed March 2, 2015

Four of us in our 60s spent a week here and participated in the following activities: golf (challenging little rough and ready course), fishing (we did leave plenty of fish for others), cycling (road or mountain), walking (almost unlimited), swimming (pool and lake), kayaking, eating and relaxing, and this was only in the Resort! Jindabyne is a pleasant drive, as... More 

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Snowy821, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear mike_copland Wow, what a wonderful holiday you all had - we love it when our guests enjoy all that is on offer here at the Resort and in the beautiful Snowy Mountains! Now you can see why we are all so passionate about where we live.... You certainly all made the most of your time away and we are... More 

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