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Castletroy Park Hotel

Certificate of Excellence
GreenLeadersPlatinum level
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Dublin Road, Castletroy, Limerick, Ireland
Best prices for: 1 room 1 guest
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Castletroy Park Hotel
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Castletroy Park Hotel
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350 reviews from our community

Traveler rating
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    46
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

Visited here on 19th May as a wheelchair user very disappointed no allocated wheelchair car spaces at front of hotel. Should have seen this as an omen after a extremely disappointing seafood chowder I believe to be worst I had ever seen I enquired about the bathroom. I was directed to one along the corridor I wasn't even able get... More 

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Cotswolds, United Kingdom
Top Contributor
73 reviews 73 reviews
19 hotel reviews
99 helpful votes 99 helpful votes
1 of 5 stars Reviewed 1 week ago

I am confused by the photos of the Castletroy that I have found online and the rave reviews. My stay here was questionable as the room clearly was in need of some serious TLC. The entry and public areas looked beautiful so I was disappointed when I made it to my room. The chairs were ripped, carpets looked very unclean... More 

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James G, Director of Sales at Castletroy Park Hotel, responded to this review

Dear yaaburnee, Thank you for your review. Firstly please accept our apology as I believe that you may have been sold our hotel incorrectly. The Castletroy Park hotel is undergoing a continued important renovation program that will see the entirety of our bedrooms renovated by the end of this year, There are currently renovated bedrooms and “Classic rooms” available both... More 

Cork, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed there on a Friday and Saturday night because one of our daughters was in a gymnastics competition nearby. A couple and 3 kids in a family-room. My wife did not stay the Saturday night (had to be home for something else). Anyway, what a deal! As well as the room, I paid for breakfast for all each morning... More 

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James G, Director of Sales at Castletroy Park Hotel, responded to this review

Dear Niall L Thank you for taking the time to write your review of the Castletroy Park Hotel, We are extremely happy to work closely with many of the national sporting bodies that use the excellent facilities in the University of Limerick, our aim is to offer a high standard hotel with excellent service whilst being affordable to families that... More 

County Longford, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Maureen and myself stayed at Castletroy Park Hotel in May and found this an absolute gem of an hotel. The parking was spacious, the reception staff Margret welcoming, and the room spotlessly clean with beautiful decor and the bed especially comfortable. This Hotel is easily accessible from the Motorway and a short distance from the city centre. The hotel layout... More 

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James G, Director of Sales at Castletroy Park Hotel, responded to this review

Dear John and Maureen Thank you for your excellent review, I shall be sure to pass on your complements to Margret, Joe and Ciara as they shall be much appreciated. The Hotel is nicely located mid-point between the M7 Motorway and the city center, nestled opposite the main entrance to the University of Limerick in the residential setting of Castletroy.... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed over the May bank holiday weekend.Check in was quick,room was lovely.Went for lunch in the bar and the service was so slow,almost impossible to catch anyones attention.Certain waitress was very rude.Again that night my boyfriend stood waiting to be served for over 15mins with many staff passing and ignoring him.Other then this everyone else in the hotel was very... More 

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James G, Director of Sales at Castletroy Park Hotel, responded to this review

Dear Ashling2015 Thank you for your review and complementing both your check in and also the comfort of your bedroom. At the Castletroy Park we pride ourselves on service and unfortunately your experience in our brasserie is not the standard of service that should be expected by our patrons. I would like to invite you to contact me personally (jgriffin@castletroypark.ie)... More 

Inishowen Donegal
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked into this hotel again, was there for the great Limerick run. I expected the hotel to be busier as it was bank holiday weekend. Check in was fast, I asked was it possible to get something printed and it was no bother at all. Room was looking over car park and garden (very quiet). We booked for two adults... More 

Was this review helpful? Yes 1
Johannesburg, Gauteng, South Africa
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed for one night. Hotel has been refurbished and all bedrooms and public areas are tastefully decorated. The bedroom was very comfortable and well appointed. Food and service good without being spectacular. Very competitively priced and excellent value for money. Highly recommended.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We met for a family get together in the Castletroy Park Hotel and from the initial reservation to the completion of our stay, the staff were helpful and extremely efficient. Even though numbers changed over time, this presented no problem and the restaurant catered for extra people without any fuss. They allowed us stay as long as we liked and... More 

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Mold, Wales
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for one night in February. My deluxe room had a wet patch underneath the radiator and within two minutes of calling in the fault, I not only had a man with a spanner but the hotel manager in the room to sort out the problem, which was minor and related to water bleeding from a now defunct... More 

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James G, Director of Sales at Castletroy Park Hotel, responded to this review

Dear IanJMold_Wales Firstly again please except our sincere apologies for the leak that you had in your room, I am happy to see that our management team dealt with this situation professionally and that it did not impact your stay negatively. Thank you for complementing your blissful dinner where you enjoyed a nice cool pint of Guinness watching football. Finally... More 

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed over on business recently and would normally stay outside limerick but had an early start in town the next day so booked here. Despite a busy bar the food service was quick and tasty! We had two junior football teams sharing the corridor we where on and management kept the peace really well. I also left some belongings... More 

Was this review helpful? Yes 1
James G, Director of Sales at Castletroy Park Hotel, responded to this review

Dear Brightsparks1 Thank you for taking the time to review our property, I was delighted to read that you recently tried our property as you had an early meeting in the city center, and that you were pleasantly surprised. The football teams that were staying with us were the national under 15 football teams of Ireland and the Netherlands and... More 

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