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Quest Albany

32 Kell Drive, Albany 0632, New Zealand
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Quest Albany
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57 Reviews from our TripAdvisor Community

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Christchurch, New Zealand
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

stayed two might on buisness the rooms are well equipped,clean and comfortable. The location is great to walk to nearby restaurants,diary and liquor store. Check in after hours took abit of sorting out but once in everything was good even received a phone call to see if everything was ok. I will be booking again next month.

Helpful?
Thank carolk50
Raumati Beach, New Zealand
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on a recent trip to visit family as it was central to all places we needed to go. Difficult to initially find the place as it's down a back alley off the main road through the old Albany village. Lots of little restaurants nearby plus a dairy for basics and some other shops we didn't go to...and... More 

Helpful?
Thank Victoria S
Hamilton, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 28, 2015 via mobile

My partner and I stayed at the quest. Due to the pictures (displayed on website) we had high hopes. We booked a king room with little extras. As we arrived 1 hour after check in time (tired and ready to settle in) we were told that our room had not yet been cleaned and we would have to wait another... More 

Helpful?
Thank Serenity H
Hastings, New Zealand
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 16, 2015

Best thing here after the lovely room is the staff. All friendly and helpful, especially Jun who couriered back my toothbrush base. Having lost phones in hotels I really appreciated getting my property back promptly. Great location here in Albany with restaurants and cafes nearby and secure parking available. Surprised to have to pay for WiFi...

Helpful?
Thank Antoinette E
Gosford, Australia
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed September 17, 2015

Normally I stay at The Takapuna Oaks in Bayswater which like this property is on the North Shore As I had an appointment in the area I chose to stay here. If you are heading north to the Bay of Islands and want to be north of the rush hour traffic then stay here for an comfortable start to the... More 

Helpful?
Thank 528956John_C
Jim P, Manager at Quest Albany, responded to this review

Dear 528956John_C, Thank you for your review following on from your stay with us. We are delighted that you found our trainee to be helpful and I will certainly be sharing and celebrating your feedback with our staff members here. As per your feedback, we did have some technical issues with our onsite parking door however you will be glad... More 

Palmerston North, New Zealand
Level Contributor
3 reviews
5 of 5 stars Reviewed August 18, 2015 via mobile

I have been staying at Quest Albany on and off for nearly two years when I am in Auckland for work. ALL of the staff are very friendly, some of them know me by name, they all welcome me back every time I stay. Rooms are very clean and have everything I need for extended stays. If there is something... More 

Helpful?
Thank jasonrobson
Jim P, Manager at Quest Albany, responded to this review

Dear jasonrobson, Thank you for taking the time and completing the review of your experience at the Quest Albany. It is always a pleaure welcoming you back and I am delighted to hear that you found our staff to be friendly and helpful. We certainly look forward to welcoming you back to your second home in Albany!! More 

Wellington
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 12, 2015

I was staying one night for business so didn't need all the amenities but nice if you were there for longer or holidays. Washing machine and dryer, dishwasher and all the kitchen crockery/cultery that you need to self cater. Good shower and bathroom amenities. Ironing board/iron which I made use of, good sized flat screen tv and comfy bed. Some... More 

Helpful?
Thank RoverReturns
Jim P, Manager at Quest Albany, responded to this review

Dear RoverReturns, Thank you for sharing your positive experience and feedback with us at the Quest Albany. We are delighted that you had a comfortable stay and appreciate you recommeding us to other readers. We look forward to welcoming you back in the near future. More 

Wellington, New Zealand
Level Contributor
120 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed June 27, 2015

We were in Auckland for the Under 20 football World Cup and this was an excellent location for games at North Harbour Stadium, being within easy walking distance. The staff are friendly, the place is very clean, amenities are restocked regularly, and the washing machine/dryer and kitchen mean you can be very self-sufficient.

Helpful?
Thank CantonaForever
Jim P, Manager at Quest Albany, responded to this review

Dear CantonaForever, Thank you for posting review of your recent stay at the Quest Albany. We are delighted to learn that you found our staff to be friendly as well as our apartment to be well equipped and clean. Indeed, we are the closest accommodation to the North Harbour Stadium (Now known as QBE Stadium) and it is within easy... More 

New Zealand
Level Contributor
14 reviews
4 hotel reviews
3 of 5 stars Reviewed June 23, 2015 via mobile

I arrived after hours (10pm) and waited 15 minutes in the cold before the duty manager came outside and retrieved my key. I spoke to 3 different receptionists before one actually decided to get me assistance. The facilities are nice and more modern than expected but try to avoid arriving after hours if you can!

Helpful?
Thank Janine S
Jim P, Manager at Quest Albany, responded to this review

Dear Janine S, Thank you for taking the time and sharing feedback of your recent stay at the Quest Albany. First and foremost, I am sorry to hear about the trouble you went through to retrieve your room key during your afterhours check-in process. It appears that you had difficulty opening the lockbox where your room key was put away.... More 

Taupo, New Zealand
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 21, 2015

Couldn't fault the level of cleanliness here. One bed apartment came with a full kitchen and laundry, plus awesomely comfortable beds. No noise from outside either. Shower pressure & hot water stunning. However the rooms were small- just as we'll we were out most of the day. BUT, internet doesn't seem to have reached here yet. No free wifi in... More 

Helpful?
Thank Cigar0
Jim P, Manager at Quest Albany, responded to this review

Dear Cigar0, Thank you for taking the time and posting review of your recent stay at the Quest Albany. We appreciate you rating us highly on many aspects of your stay. Our dedicated housekeeping team takes great pride in what they do and I am delighted to hear that you found our apartment to be clean and well equipped. With... More 

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