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All 1 Albany accommodations

Quest Albany

4.5 of 5 Condominium   |   32 Kell Drive, Albany 0632, New Zealand
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A recent review
5 of 5 stars Reviewed May 15, 2014
TP2625 Wellington, New Zealand
  • Reviews (40)
  • Photos (21)
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  • Room tips (7)
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40 people have reviewed this hotel

Traveler rating
    31
    8
    1
    0
    0
See reviews for
8
9
2
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Wellington, New Zealand
Contributor
19 reviews 19 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 15, 2014

I found the Quest Albany a very comfortable hotel to stay in. It is very close to a good selection of restaurants, and was impeccably clean and tidy. The bed was a good size and was lovely and soft, there were lots of pillows available and an extra blanket. I would have enjoyed an electric blanket on the bed, but... More

Was this review helpful? Yes 1
Jim P, Manager at Quest Albany, responded to this review

Dear TP2625, Thank you for taking the time to complete review of your recent stay at the Quest Albany. We are pleased to learn that you found our apartment to be clean, comfortable and handy to good selection of restaurants. Once again, thank you for your feedback and we look forward to welcoming you back soon. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 8, 2014

We got a twin share and my gosh I have never experienced a bed so hard or so small! It wasn't even the size of a normal single, the beds were so close together we actually had to rearrange our room. Minus that set back all the other aspects of the room were great! Clean, great pressure from the shower... More

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Jim P, Manager at Quest Albany, responded to this review

Dear Sam M, Thank you for taking the time and providing feedback of your recent stay with us at the Quest Albany. We appreciate your postive reinforcement on most aspects of your stay. We take great pride in cleanliness of our apartments and I am grateful to have such a dedicated housekeeping team. We are sorry to hear that you... More

wellington
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 21, 2014

Our stay was great. The apartment was spotlessly clean and included a fully equipped kitchen including washing machine and dryer. Jim Park, the manager was helpful and courteous from our first telephone inquiry to throughout our stay, likewise the reception staff. Not a lot to add as it seems as if all the other guest reviews are of a similar... More

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Jim P, Manager at Quest Albany, responded to this review

Dear hind6666, We were delighted to read review of your recent stay at the Quest Albany. We take great pride in cleanliness of our apartments and I will certainly share your positive feedback with our housekeeping team. Thank you for taking the time and providing your review and we look forward to welcoming you back in the near future. More

Singapore, Singapore
Contributor
15 reviews 15 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 21, 2014

Slight far from Auckland CBD but if you are doing business within NorthShore City, its great! or if you are attending event in North Shore, its handy Rooms are big, clean and quiet, back of the hotel is a lovely forest reserve, staff are very friendly surrounded by good restaurants. Only downside and is not hotel's fault, public transport is... More

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Jim P, Manager at Quest Albany, responded to this review

Dear Timmy08, Thank you for your kind feedback and we appreciate you rating us highly on most aspects of your stay. We are very fortunate to be surrounded by good quality restaurants and cafes where our guest can take advantage of chargeback facilty. As for the location of our property, we are located in Albany and is approximately 20km from... More

Cape Breton Island, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 20, 2014

The Quest Albany serviced apartments is a great place to stay, very clean, comfortable beds. Has a kitchen to cook if you wish, fridge, dishwasher. Washer and dryer are certainly an asset. Jim Parks, the manager, was very helpful during our stay. The mall is close by with a theatre, which we took advantage of. The Pack & Save is... More

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Jim P, Manager at Quest Albany, responded to this review

Dear BobbyandJanetCarter, We appreciate you taking the time to write review of your recent stay at the Quest Albany. We are delighted to hear that you found our apartment to be well equipped. As per your feedback, all our apartments are equipped with kitchen as well as laundry facility. Westfield shopping centre is located within 1.5km from our property and... More

singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 16, 2014

We have just returned from Auckland, our 4th stay in Quest Albany. As with the previous stays, it was excellent. We simply like the cleanliness, fully equipped kitchen and great service provided to us in Quest. We asked Jim to help receive our parcel and he had gone the extra mile by receiving it and delivering it to our room.... More

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Jim P, Manager at Quest Albany, responded to this review

Dear licia805, Thank you for taking the time to share your recent experience at the Quest Albany. It is always a pleasure welcoming you back and we appreciate you rating us highly on all aspects of your stay. We are delighted to be your first choice on your visits to New Zealand and we certainly look forward to welcoming you... More

Shrewsbury, United Kingdom
1 review
5 of 5 stars Reviewed March 28, 2014

Stayed for 2 weeks late Feb early March. Very well-located, good restaurants etc. within yards, first-class service, housekeeping standards excellent, and manager Jim was extremely helpful. All-in-all A1. Prof and Mrs G

Was this review helpful? Yes
Jim P, Manager at Quest Albany, responded to this review

Dear Evo229, We appreciate you taking time to post your feedback of your experience at the Quest Albany. We are delighted to learn that you had an enjoyable two weeks stay. It would be our pleasure to welcome you back should you be returning to this part of Auckland in the near future. More

Havelock North, New Zealand
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 5, 2014

I travelled to Albany for a funeral and this is a hotel I would certainly recommend. Although not a tourist destination if you require accommodation in and around this area I would definitely use the Quest Albany. Just off the motorway so easy to find and very quiet with comfortable beds. Rooms have a small kitchenette/laundry and are generous with... More

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Jim P, Manager at Quest Albany, responded to this review

Dear MM R, Thank you for providing your feedback and review of Quest Albany on tripadvisor. We appreciate your detailed review and we are delighted that you would be happy to recommend us to others. We certainly look forward to welcome you back in the near future. More

Canberra
Top Contributor
56 reviews 56 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 20, 2013

My husband and I stayed in a one bedroom apartment for a week on a recent visit to Auckland. The room was very comfortable and well set out with plenty of room. The hotel is located in Albany Village with a choice of restaurants and shops right at your door step. Also very close to the bus route into Auckland.... More

Was this review helpful? Yes
Jim P, Manager at Quest Albany, responded to this review

Dear Kittykatch, Thank you for taking the time and providing feedback of your recent stay with us at the Quest Albany. We appreciate you rating us highly on all aspects of your stay and we certainly look forward to welcoming you and your husband back in the not too distant future!! More

Waitomo Caves, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed October 6, 2013

Excellent apartment, new, clean, well appointed, even the slightly small studio apartment. After hours check in (vie intercom) was unexpected yet efficient. Should have asked for two room keys as "door" function on room phone did not work.

Was this review helpful? Yes
Jim P, Manager at Quest Albany, responded to this review

Thank you RuakuriCave for taking the time to provide feedback of your recent stay at the Quest Albany. We appreciate your review and it is great to learn that our afterhours check-in system worked well for you when you arrived after our reception hours. We have taken note in regards to the door function on the phone and will ensure... More

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Additional Information about Quest Albany

Address: 32 Kell Drive, Albany 0632, New Zealand
Location: New Zealand > North Island > Auckland Region > Albany
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Albany 4.5*
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Also Known As:
Quest Albany Auckland

21 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (8)
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Hotel & grounds (4)
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Other (6)

Amenities

Kitchenette Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Quest Albany is a brand new property located in the heart of the Albany Village offering a range of Studio, One and Two bedroom fully self-contained apartments. Quest Albany provides a value for money experience with its modern and secure 4 star plus facilities which are ideal for corporate, educational and leisure travellers alike. Location is the key with easy walking distance to North Harbour Stadium, Albany Domain, Westfield Albany, Albany Mega Centre and Massey University. Quest Albany is also central to a number of fantastic cafe and restaurants within Albany Village and offers a very practical chargeback option where guest may dine at selected cafe and restaurants and charge their meals back to their room with the convenience of only having to settle one bill. ... more   less 
Number of rooms
38

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