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Quest Albany

32 Kell Drive, Albany 0632, New Zealand
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1 room 1 guest
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Quest Albany
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Quest Albany
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52 Reviews from our TripAdvisor Community

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Traveler rating
    36
    13
    3
    0
    0
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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    (52)
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    (16)
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    (16)
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    (12)
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Palmerston North, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

I have been staying at Quest Albany on and off for nearly two years when I am in Auckland for work. ALL of the staff are very friendly, some of them know me by name, they all welcome me back every time I stay. Rooms are very clean and have everything I need for extended stays. If there is something... More 

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Wellington
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was staying one night for business so didn't need all the amenities but nice if you were there for longer or holidays. Washing machine and dryer, dishwasher and all the kitchen crockery/cultery that you need to self cater. Good shower and bathroom amenities. Ironing board/iron which I made use of, good sized flat screen tv and comfy bed. Some... More 

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Wellington, New Zealand
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 27, 2015

We were in Auckland for the Under 20 football World Cup and this was an excellent location for games at North Harbour Stadium, being within easy walking distance. The staff are friendly, the place is very clean, amenities are restocked regularly, and the washing machine/dryer and kitchen mean you can be very self-sufficient.

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Jim P, Manager at Quest Albany, responded to this review

Dear CantonaForever, Thank you for posting review of your recent stay at the Quest Albany. We are delighted to learn that you found our staff to be friendly as well as our apartment to be well equipped and clean. Indeed, we are the closest accommodation to the North Harbour Stadium (Now known as QBE Stadium) and it is within easy... More 

Lubbock, Texas
Level Contributor
9 reviews
3 of 5 stars Reviewed June 23, 2015 via mobile

I arrived after hours (10pm) and waited 15 minutes in the cold before the duty manager came outside and retrieved my key. I spoke to 3 different receptionists before one actually decided to get me assistance. The facilities are nice and more modern than expected but try to avoid arriving after hours if you can!

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Jim P, Manager at Quest Albany, responded to this review

Dear Janine S, Thank you for taking the time and sharing feedback of your recent stay at the Quest Albany. First and foremost, I am sorry to hear about the trouble you went through to retrieve your room key during your afterhours check-in process. It appears that you had difficulty opening the lockbox where your room key was put away.... More 

Taupo, New Zealand
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 21, 2015

Couldn't fault the level of cleanliness here. One bed apartment came with a full kitchen and laundry, plus awesomely comfortable beds. No noise from outside either. Shower pressure & hot water stunning. However the rooms were small- just as we'll we were out most of the day. BUT, internet doesn't seem to have reached here yet. No free wifi in... More 

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Jim P, Manager at Quest Albany, responded to this review

Dear Cigar0, Thank you for taking the time and posting review of your recent stay at the Quest Albany. We appreciate you rating us highly on many aspects of your stay. Our dedicated housekeeping team takes great pride in what they do and I am delighted to hear that you found our apartment to be clean and well equipped. With... More 

Kurrajong, New South Wales, Australia
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 23, 2015

Albany is a great little village about 15km north of the harbour in Auckland. The Quest is in a back lane, away from the highway, so is quiet but still convenient. Rooms, though small, are extremely comfortable and have everything you could need - including basic cooking facilities and washing facilities. Close by are good range of restaurants (many with... More 

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Jim P, Manager at Quest Albany, responded to this review

Dear Michael D, Thank you for posting feedback of your recent stay at the Quest Albany. Indeed, our apartments are located at the back of the Albany Village where it is very quiet but still accessible to many shops, restaurants and also Westfield shopping centre. We look forward to welcoming you back should you be returning to Albany in the... More 

Christchurch, New Zealand
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 14, 2015

Room was perfect for an extended stay, had a washing machine, dryer, fridge/freezer, heat pump and even a dishwasher! Very clean room, clean bathroom, extra pillows and blankets available in the room. Walking distance to restaurants, shopping and a bottle store! Quick and easy check in, polite and friendly staff. Would highly recommend!

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Jim P, Manager at Quest Albany, responded to this review

Dear Southlander11, We are delighted to read your review and appreciate you rating us 5 out of 5 for your recent stay at the Quest Albany. We certainly look forward to welcoming you back should you be visiting Albany area again in the near future. More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 21, 2015

Quest Albany $175 per night incl. gst One bedroom Apartment Parkng $10 per night. Easy and secure Wi fi Internet $8 per day fast n reliable This Apartment Hotel is set in a back lane of the "old" Albany Town. There is a thai and another cosy looking restaurant in walking distance close by as well as a liquor store... More 

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Jim P, Manager at Quest Albany, responded to this review

Dear Ken M, Thank you for taking the time to complete review of your recent stay at the Quest Albany. Whilst we appreciate your review and feedback of your stay, I noticed that there are few facts which needs to be corrected for the other readers. WIFI internet charge is $10.00 based on 24 hours connection. We are currently running... More 

Melbourne, Australia
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed February 27, 2015

This is my second stay here at Quest Albany & it is a fantastic place to stay. I am here for work purposes from Australia & Jim & staff make me feel so at home. The rooms are compact but nicely laid out. Heaps of restaraunts & bars close by or the Albany Shopping centre is just up the road... More 

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Jim P, Manager at Quest Albany, responded to this review

Dear Tiger4817, Thank you for completing review of your recent stay at the Quest Albany. We appreciate you coming back and staying with us again. 'Home away from home' is what we strive to achieve here at the Quset Albany and we are grateful that you felt this while staying with us. We certainly look forward to welcoming you back... More 

Wellington, New Zealand
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 17, 2015

Small but comfortable hotel for the business traveller. Rooms are quite cramped but the bed we had was very comfortable which was what mattered for a one night stay. Handy to shops etc. Staff were ok they did the minimum required. I booked this hotel some months before and requested a north facing sunny room but got the opposite and... More 

Was this review helpful? Yes
Jim P, Manager at Quest Albany, responded to this review

Dear gibraltarwgtn, Thank you for taking the time to complete your review of your recent stay at the Quest Albany. We are delighted to learn that you found our bed to be very comfortable and also our location to be handy. I do apologise for not being able to meet your special preference of North facing room especially when it... More 

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