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Brentwood Bay Resort & Spa

4.5 of 5 849 Verdier Avenue | Brentwood Bay, Central Saanich, British Columbia V8M 1C5, Canada
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Brentwood Bay Resort & Spa
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Brentwood Bay Resort & Spa
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435 reviews from our community

Traveler rating
    322
    79
    12
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    10
See reviews for
23
301
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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2 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

No privacy at all in their only pet friendly room that they said they were 'upgrading' us to. They knew before we booked on their recommendation thru Travelzoo that we had a small dog, and only AFTER we booked and could not get our money back did they admit to only having ONE pet friendly room. Which was located so... More 

Was this review helpful? Yes
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you for your review SusieRanson. I am very sorry to read about your experience with us. It sounds like our pet rooms were not in the location you were hoping for. Our pet rooms are in this location for very specific reasons; first to ensure we do not cause allergy issues to other guests, second to give ease of... More 

Victoria, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a world class resort and goes out of its way to prove it at every turn. It started with the exceptionally polite and helpful staff on the phone booking and having to change bookings etc. A glass of delightful cider at the front desk as we checked in. Staff showing us to our room and taking the time... More 

Was this review helpful? Yes
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you for your wonderful review 319Brett_C. We are so thrilled your recent evening with us was just right. We look forward to welcoming you back for another perfect evening that includes some spa pampering. All the best, Natasha Richardson, General Manager More 

BC
Top Contributor
103 reviews 103 reviews
48 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The property was amazing right from the check in. The front staff where very friendly and more than accommodating. The room was amazing with every thing you could want and more. No need to ask the front deck for wine glasses or a cork screw here as its all provided. My wife even was thrilled to find a kettle to... More 

Was this review helpful? Yes
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

Thrilled to read about your A-Mazing stay with us Dflyboy! We look forward to welcoming you back for many more A-Mazing stays! See you soon, Natasha Richardson, General Manager More 

Victoria, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed as a mini getaway. The room was clean, modern, cozy and classy. There was a jetted tub, floor to ceiling window overlooking the marina, gas fireplace in a stone setting and the bathroom was big! Service was first rate at check in and check out. Restaurant was very warm and cozy, service excellent (thanks Nolan!),... More 

Was this review helpful? Yes
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you for your review syke930. It is wonderful to read about your recent visit with us. I am so glad you had such a wonderful getaway. I will be sure to share your comments with Nolan, he will be thrilled! We look forward to welcoming you back again very soon! All the best, Natasha Richardson, General Manager More 

Vancouver
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed (for a weekend) at the beautiful Brentwood Bay Resort and Spa located above Brentwood Bay. This is a AAA - Four Diamond property and deservedly so. The staff are as nice as they are friendly. Check in was easy and it was a nice touch with the escort to our room. The rooms are somewhat on the... More 

Was this review helpful? Yes 1
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you so much for your review RomanVancouver. I am so glad to read you had a lovely time during your recent visit with us. You have provided our reviewers with some very valuable information and we appreciate that a lot! We are a very small property and we offer a very special experience. Many of the traditional service offerings... More 

Victoria, British Columbia, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I are relatively new to the area and decided to try the cuisine at Seagrill Restaurant for dinner this past October of 2014. In particular, we tried the food/wine pairing menu that was being advertised at the time. The facility itself is beautiful. The grounds and view are stunning and the ambiance of the restaurant is very... More 

Was this review helpful? Yes 1
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

I'm so sorry to learn about your experience June R. I wish you had reached out to us sooner. It sounds like, although you were able to take advantage of the amazing Groupon deal we were offering at the time, we fell short on the delivery. Although you have pointed out that your experience and another guests experience over Christmas... More 

Fort Saskatchewan, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first time staying at the Brentwood Bay Resort and Spa and I assure you, I am going to make this an annual event! From the lovely rooms, to the fabulous service, right down to the Amazing Spa, this place is a true 5 star. My husband and I have nothing but GOOD things to say about this... More 

Was this review helpful? Yes 2
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

What a wonderful review AdeleOswald! I am just thrilled to read about your amazing stay with us and thank you so much for sharing. We are very proud of the team we have at the Resort and truly believe that when you hire and train the right people, everything else falls into place. I will enjoy sharing your comments with... More 

Vancouver, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been coming to Brentwood for several years and love it. Its a great place to relax and enjoy your soaker tub with a view of the ocean. We often kayak here and you are able to launch right from there dock. We enjoy going to the pub for casual nights and the dining room is excellent for fancier... More 

Was this review helpful? Yes 1
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

Wonderful news that our Resort is your favorite SoccerTrish! We are thrilled and look forward to welcoming you back again and again! Thank you for your review and take care. Natasha Richardson, General Manager More 

Washington state
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here 9 days for Christmas and discovered why they have such a wonderful reputation. The room was great, the bed and linens the best we've ever experienced in a hotel, and the location was fantastic, just a short drive from Victoria if we wanted to go into the city. We used the jacuzzi tub in our room extensively,... More 

Was this review helpful? Yes 1
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

What a lovely review woodneal; thank you so much! I am so glad to read you had nine days of relaxation over your Christmas holidays. We are so lucky to have such a stunning location and truly wonderful staff. We are also pleased to announce we will have a new television and WIFI provider as of this week! Although I... More 

Victoria, Canada
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We came with family to celebrate Christmas together at Brentwood, something we have done before and enjoyed very much. We all found the service to be impeccable and our rooms well appointed. Christmas supper in the SeaGrille was another matter altogether. At no point, when I made our room reservation, dining reservation or when we were called to confirm our... More 

Was this review helpful? Yes 4
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you so much for your feedback Kelly D. I am so sorry to read about your experience and it seems we let you down in a few areas. I really appreciate your candor and it will certainly assist us in addressing those areas we fell short in the future. I do hope you will give us another try in... More 

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Additional Information about Brentwood Bay Resort & Spa

Address: 849 Verdier Avenue | Brentwood Bay, Central Saanich, British Columbia V8M 1C5, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Central Saanich
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Brentwood Bay Resort & Spa 4.5*
Number of rooms: 34
Reservation Options:
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Also Known As:
Brentwood Bay Resort And Spa
Brentwood Bay Hotel Brentwood Bay
Brentwood Bay Inn

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