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Waterton Lakes Lodge Resort

Hotel website
101 Clematis Avenue, Waterton Lakes National Park, Alberta T0K 2M0, Canada
Best prices for: 1 room 1 guest
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Waterton Lakes Lodge Resort
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Waterton Lakes Lodge Resort
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251 reviews from our community

Traveler rating
    67
    73
    56
    34
    21
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67
106
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Edmonton, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We arranged a room block for our wedding through Waterton Lakes Lodge, and were extremely pleased with the service we received. Everything we needed was taken care of, and communication was very easy-- all of my emails were all answered promptly and with very courteous and professional service. I would highly recommend working with this hotel!

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Charlottetown, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We weren't sure what to expect from our first stay in Waterton. Most reviewers seem to agree that most places you stay are overpriced but that you don't stay in the room much anyways. The lobby and restaurant of this resort is pretty nice and cozy looking. The rooms were pretty small and bland in appearance but that was expected.... More 

Was this review helpful? Yes 1
Edmonton, Alberta, Canada
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

There is something for everyone in this small town. Shopping, nightlife, hiking(long ones, short ones) mountains, water(cold water) tour boat, animals. You can be as busy or as relaxed as you want. Check out Trappers and find the table covered in pennies.

Was this review helpful? Yes 1
High River, AB
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Average hotel for the family that allows pets. Rooms were clean and comfortable. Bed was ok, although must be old due to the dip in the middle. Recreation area is run down and not monitored very often as there were 4 towels this morning and not many people in the pool. Door handles missing. Location is as good as any... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 4 weeks ago

We had a corporate meeting of about 50 people and used Waterton Lakes Lodge as our conference and accommodation provider. The director of catering was absolutely outstanding and exceeded all of our expectations, including in comparison to past experiences with the hotel. Costs were competitive and meals were absolutely delicious. Some rooms need updating, but my own room was spacious,... More 

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Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

We appreciate you taking the time to write us a review Amber, your feedback helps a great deal in ensuring our guest experiences exceed expectations. We're so glad your group enjoyed their time here in Waterton, and it's great to hear your experience improved from your last visit. We look forward to having you all back again in the future! More 

Canmore, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

My boyfriend and I stayed here on Easter weekend and will definitely be back. We arrived in our room to find delicious chocolate covered strawberries and a nice bottle of wine. That night we went for dinner at Vimy's, and shared the Spinach and Artichoke dip, Deep fried pickles and the Pulled Pork Sandwich, yummy! The servers were very helpful... More 

Was this review helpful? Yes 1
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

Hi Wendy, we're so happy you enjoyed your romantic evening with us at the Waterton Lakes Lodge Resort! Those chocolate covered strawberries are made fresh in house by our culinary team at Vimy's Lounge and Grill, we're glad they added a special touch to your stay. Looking forward to having you back with us again soon! More 

Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 4, 2015

The great place for family vacation. I am writing from 1911 room now. The Room is big and clean. Staff is very friendly. Great swiming pool. Dry sauna works very well. Restaurant is very comfortable. Home made Vimy burgers are very testy. We like to stay here.

Was this review helpful? Yes 1
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

Hi Rod, thank you so much for taking the time to write us a review! It's great to hear you and your family enjoyed your time visiting us at the Waterton Lakes Lodge Resort. We're looking forward to having you back again soon! More 

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 20, 2015

Made a reservation for dinner on Valentine's day at Vimy's, but when we got there they didn't have our reservation in the books. That should have been our cue to leave. We were seated in the lounge area under a vent blowing cold air. Other couples had also been seated there before us and asked to move, as did we.... More 

Was this review helpful? Yes 2
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

We're sorry you were disappointed in your experience with us, as this is not the standard of service we strive to provide to all of our guests. If you choose to visit us again, give some of our regular feature menu items a try, they might be more to your liking! Throughout the winter we have undergone extensive renovations to... More 

Travelers are raving about these Waterton Lakes National Park hotels

Harrisburg, North Carolina
Top Contributor
105 reviews 105 reviews
28 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed February 19, 2015

Beds were great, modern, spacious large rooms, good bathroom, good television. It just needs be cleaned better. Most staff is young, logically seasonal, but oversight by senior staff would assure they were not hanging out in hallways waiting for quitting time (personally observed on multiple day stay). Trash accumulation in cans at entrances and long term filth in hallways, common... More 

Was this review helpful? Yes 4
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

Hi Brian, we sincerely apologize you were dissatisfied with your stay during the past summer season. We assure you the conditions which you describe are not a regular occurrence, and we have taken the appropriate measures to ensure we are always providing the best possible guest experiences in the future. Thank you for taking the time to write us a... More 

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015 via mobile

stayed at Waterton Lakes Lodge this weekend and had a fabulous time. We enjoyed the Valentine's Day special menu with beef Wellington and sea food pallela. Desert was delicious. The apple crisp nice and crispy with ice cream, yum! Only suggestion would be to have the candles on the tables actually lit...would add nicely to the ambiance 😊

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Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

Hi Aileen, thank you so much for taking the time to write us a review! It's great to hear you enjoyed your time with us at the Waterton Lakes Lodge for Valentine's. We hope to have you back again soon. More 

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