We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Waterton Lakes Lodge Resort

Hotel website
101 Clematis Avenue, Waterton Lakes National Park, Alberta T0K 2M0, Canada
Special Rate
Stay and Play $199
Book on
TripAdvisor
Trusted partner. We work directly with HotelsClick to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Waterton Lakes Lodge Resort
Professional photos View all
Browse nearby
Waterton Lakes Lodge Resort
Add Photo

256 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    67
    74
    58
    35
    22
See reviews for
68
109
7
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (256)
  • Mar-May only
    (34)
  • Jun-Aug only
    (127)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (29)
All months
Edmonton, Canada
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Ok place to stay in Waterton - one of the few pet friendly places. Close to restaurants and shopping, although the townsite is very small so everything is within easy walking distance. Nice facilities, but a little pricey

Was this review helpful? Yes
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This resort seems to have taken very careful thought towards accommodating for disabled guests. Although I agree that the decor is a bit "rustic", but it is clean and quaint. The shower was one of the best set up for wheelchair use I have seen. They also have automatic doors to the lobby and restaurant. When we first arrived in... More 

Was this review helpful? Yes
Medicine Hat, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This property is WAY over rated. The surroundings and scenery is beautiful. They charge like is a nice place but it's very worn and unmaintained. The meal at there Vimy's Restaurant was good and well presented but the restaurant charged a mandatory 18% Gartuity for poor service, a dirty table and floor and less then helpful waitress.

Was this review helpful? Yes 2

Travelers are raving about these Waterton Lakes National Park hotels

Spruce Grove, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Well the hotel was ok. Clean. Cute. Overpriced. The front desk help was amazing. Unfortunately she gave us a cupon for 10% off at the attached restaurant. Their cook cannot cook. We had bread instead of toast. Soaked in butter.Overcooked sausages, overcooked hashbrowns, undercooked bacon and hard eggs when medium was ordered. We opened 5 or 6 jams before we... More 

Was this review helpful? Yes 4
Cambridge, United Kingdom
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As there is limited accommodation in Waterton you will pay overinflated prices wherever you stay. The rooms here are a decent size but they are very tired and in need of modernisation. The rooms are very dull and there is very little lighting so it was disappointing to find a couple of lights not working in the room too. As... More 

Was this review helpful? Yes 2
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

We appreciate you taking the time to write us a review, and we are sorry to hear you were disappointed with your stay. We are always working to improve overall guest experiences with ongoing renovations, modernizing decor, and improving light fixtures to ensure your comfort. We sincerely apologize, and wish you would have brought these issues to light during your... More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We arranged a room block for our wedding through Waterton Lakes Lodge, and were extremely pleased with the service we received. Everything we needed was taken care of, and communication was very easy-- all of my emails were all answered promptly and with very courteous and professional service. I would highly recommend working with this hotel!

Was this review helpful? Yes
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

We're so glad we were able to play a role in your special day, Sarah! Thank you for taking the time to write us a review, we really appreciate it. More 

Charlottetown, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We weren't sure what to expect from our first stay in Waterton. Most reviewers seem to agree that most places you stay are overpriced but that you don't stay in the room much anyways. The lobby and restaurant of this resort is pretty nice and cozy looking. The rooms were pretty small and bland in appearance but that was expected.... More 

Was this review helpful? Yes 1
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

We appreciate you taking the time to write us a review Lauren. We are sorry to hear you were unimpressed with the look of our guest suites, we are in the process of decorating our rooms with locally made art and furniture pieces to better reflect our beautiful surroundings. We hope you enjoyed your stay otherwise! More 

Edmonton, Alberta, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

There is something for everyone in this small town. Shopping, nightlife, hiking(long ones, short ones) mountains, water(cold water) tour boat, animals. You can be as busy or as relaxed as you want. Check out Trappers and find the table covered in pennies.

Was this review helpful? Yes 1
High River, AB
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 18, 2015 via mobile

Average hotel for the family that allows pets. Rooms were clean and comfortable. Bed was ok, although must be old due to the dip in the middle. Recreation area is run down and not monitored very often as there were 4 towels this morning and not many people in the pool. Door handles missing. Location is as good as any... More 

Was this review helpful? Yes 1
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

We appreciate you taking the time to write us a review, and we're sorry to hear we failed to impress you during your stay. We are in the process of replacing old mattresses in our guest suites to ensure optimal comfort, we apologize this hadn't occured prior to your stay. Our recreation center is cleaned each morning by housekeeping staff,... More 

1 review
4 of 5 stars Reviewed April 27, 2015

We had a corporate meeting of about 50 people and used Waterton Lakes Lodge as our conference and accommodation provider. The director of catering was absolutely outstanding and exceeded all of our expectations, including in comparison to past experiences with the hotel. Costs were competitive and meals were absolutely delicious. Some rooms need updating, but my own room was spacious,... More 

Was this review helpful? Yes
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

We appreciate you taking the time to write us a review Amber, your feedback helps a great deal in ensuring our guest experiences exceed expectations. We're so glad your group enjoyed their time here in Waterton, and it's great to hear your experience improved from your last visit. We look forward to having you all back again in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

101 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (65)
Viewed
Hotel & grounds (19)
Viewed
Bathroom (7)
Viewed
Room/suite (12)
Viewed
Dining (1)
Viewed
View from room (3)
Viewed
Pool/beach area (1)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Room/suite (10)
Viewed
Dining (2)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (2)
Viewed
View from room (5)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay