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Off Hwy. 5, Glacier Park Inc., Box 33, Waterton Lakes National Park, Alberta T0K 2M0, Canada
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Prince of Wales Hotel
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A recent review
4 of 5 stars reviewed 3 weeks ago
June_Boys Superior, CO
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474 reviews from our community

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109
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Superior, CO
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We didn't stay here because it wasn't appropriate (we felt) for our family of four (inc two young children), but we did take afternoon tea here and ate a few times in the dining room. If just for the afternoon tea you've got to come here. The tea was lovely and as expected, but what really knocks it so far... More 

Was this review helpful? Yes 2
Saratoga, California
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed December 2, 2014

This is long overdue -- in part because I was waiting for the hotel to get in touch and apologize for my experience. In short, rats ran over my feet while I was sleeping and ate all our hiking snacks in the knapsack. We didn't really sleep that night -- so much for an expensive night in a historic hotel.... More 

Was this review helpful? Yes 2
MeganCole100, Manager at Prince of Wales Hotel, responded to this review

Dear Bonnie D, Thank you for leaving us this review and for your patience with us. Please accept our apologies for the lack of communication you have been dealing with. Please call us at 406-892-2525 so we can further discuss your experience and what can be done to best remedy the situation. Thanks again, Megan C. More 

Travelers are raving about these Waterton Lakes National Park hotels

Helena, MT
Top Contributor
556 reviews 556 reviews
69 hotel reviews
235 helpful votes 235 helpful votes
4 of 5 stars Reviewed November 20, 2014

This is one of those railroad hotels built in Yellowstone, Glacier and here to house tourists and fill trains. Early 20th Century grandeur. But they are getting worn and the rooms reflect those times more than these times. But, the overall hotel is amazing and its location on the head of a beautiful lake spanning two countries is worth the... More 

Was this review helpful? Yes 1
Westminster, Colorado
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed November 5, 2014

Glacier National Park and Waterton National Park are the crown jewel National Parks of the Rocky Mountains. The scenery is beyond description. You must see it in person. Photographs and narratives will whet your appetite, but only being there in person will allow you to experience the true beauty of the area. This area is unique because it was developed... More 

Was this review helpful? Yes 3
Loveland, Colorado
Top Contributor
101 reviews 101 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 5, 2014

Views, spectacular, getaway, you betcha, wildlife uh huh,...Old fairly tired breezy lodge,small rooms (circa early 20th century) but that adds to the charm. BTW, its in the national park, so you have to pay entry into the park to get to the hotel.

Was this review helpful? Yes 3
Odessa,FL
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 1, 2014

We spent 3 rainy days here. We started our stay with high tea in the Hotel overlooking Waterton Lake. It is a beautiful area, and even with the rainy weather, enjoyed the outdoors - good rain gear really helps!

Was this review helpful? Yes 2
Staten Island, NY
Top Contributor
63 reviews 63 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 30, 2014

This hotel was the 2nd of our tour. We arrived the day before a snowstorm hit so I don't know if that was why it was so windy on the hilltop but it was so pretty there. It's ambiance is rustic but what a view. The rooms are a little small and not really updated. The hotel staff is basically... More 

Was this review helpful? Yes 2
El Paso, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 25, 2014

The hotel is charming and the view from our room was nice (which was towards the lake), By opening the windows at night, the breeze at times was quite strong, almost like being in a sail boat, which was great. We did not expect a TV in our room but were disappointed that wifi was not at least provided in... More 

Was this review helpful? Yes
Calgary, Canada
Top Contributor
185 reviews 185 reviews
60 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed October 24, 2014

This hotel was an old style hotel, with elevators that required a bellboy to operate. The rooms were spartan. The hotel is architecturally very pretty. The service was great, and the food in the restaurants and bar was decent. The views from inside were beautiful. We took the ferry across to the US side of the Waterton Lake, and contrary... More 

Was this review helpful? Yes
Victor, Montana
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 12, 2014

The views are beautiful. The hotel smells, feels and looks like it's still in the 1930s. The rooms are small, no air-conditioning, really just a bed and table and a fan. The staff made us feel like we were always an inconvenience. We asked about fine dining and the concierge made us feel like we were stupid to ask because... More 

Was this review helpful? Yes 3
MeganCole100, Manager at Prince of Wales Hotel, responded to this review

Dear Reiner1027, We are deeply sorry for the unprofessional manner of customer service that you recently experienced with us. This comment has been sent to higher management to look further into preventing these issues in the future. Please know we do appreciate and take your feedback seriously when considering renovations, updates, and staffing. We strive only to increase our value... More 

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Additional Information about Prince of Wales Hotel

Address: Off Hwy. 5, Glacier Park Inc., Box 33, Waterton Lakes National Park, Alberta T0K 2M0, Canada
Location: Canada > Alberta > Canadian Rockies > Waterton Lakes National Park
Price Range (Based on Average Rates): $$
Number of rooms: 86
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Also Known As:
Hotel Prince Of Wales
Prince Wales Hotel Waterton
Prince Of Wales Hotel Waterton Lakes National Park, Canada - Alberta

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