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All 8 Waterton Lakes National Park hotels

Prince of Wales Hotel

Off Hwy. 5, Glacier Park Inc., Box 33, Waterton Lakes National Park, Alberta T0K 2M0, Canada
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Prince of Wales Hotel
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A recent review
3 of 5 stars reviewed 1 week ago
Regina F Forest Hills, New York
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465 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Victor, Montana
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

The views are beautiful. The hotel smells, feels and looks like it's still in the 1930s. The rooms are small, no air-conditioning, really just a bed and table and a fan. The staff made us feel like we were always an inconvenience. We asked about fine dining and the concierge made us feel like we were stupid to ask because... More

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MeganCole100, Manager at Prince of Wales Hotel, responded to this review

Dear Reiner1027, We are deeply sorry for the unprofessional manner of customer service that you recently experienced with us. This comment has been sent to higher management to look further into preventing these issues in the future. Please know we do appreciate and take your feedback seriously when considering renovations, updates, and staffing. We strive only to increase our value... More

Forest Hills, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for two nights at this historic hotel as part of Collette's tour of the Canadian Rockies and Glacier National Park. I really, really, really wish I could give it more than 3 stars. It has the potential to be really, really special, not only for its historical nature and unique architecture but because it is situated in one... More

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Cincinnati, Ohio
Top Contributor
80 reviews 80 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an historic old lodge - so expect stairs and no TV. The help were all in a festive mood as we stayed the last night of the season (not heated enough for customers in the winter), Our room was small but comfortable. We did not have a sunrise room, so I took my morning photos in the lawn.... More

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Guilford, Indiana
Top Contributor
116 reviews 116 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved this place. Yes, it is old but the location is awesome. We had a 4th floor corner room and the view out any window. We only spent 1 night but and yes it is pricey but so are all the other hotels in the park. The view from the front of the lake is beyond words and the... More

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MeganCole100, Manager at Prince of Wales Hotel, responded to this review

Dear LindaLin63, Thank you for detailing your beautiful experience with us! We are so glad that you loved the time you spent at Prince of Wales. Those are simply gorgeous pictures, thank you for taking the time to share them! We hope you can return to stay with us again someday! Best Regards, Megan C. More

Blountsville, Alabama
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

On our travels we have stayed at several historic hotels, The Strater Hotel and General Palmer in Durango Colorado, Mount Washington Resort in New Hampshire and Keltic Lodge in Ingonish Canada. Comparing the Prince of Wales to the other historic hotels it falls so short. It has so much potential but I feel like it needs some tender loving care.... More

Was this review helpful? Yes 4
MeganCole100, Manager at Prince of Wales Hotel, responded to this review

Dear Glenda H, We appreciate the time you took to leave this bit of feedback for us. We are disappointed to hear that your stay did not meet your expectations. Please accept our apologies. We can agree the view sure is beautiful! Best Regards, Megan C. More

Travelers are raving about these Waterton Lakes National Park hotels

old bethpage, New York, USA
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights in September. I read the other reviews and I knew what to expect. The room I had on the 3 floor was small - but we did have a beautiful view that overlooked the bluff. With a King size bed the room was very small but comfortable. My main problem with the room was... More

Was this review helpful? Yes 2
Grandview, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night at Prince of Wales. Nice older hotel with great views. Short drive or nice stroll to local shops and restaurants. On the pricey side but worth it for the experience for at least one night.

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State College, Pennsylvania
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Even though we had read the reviews about the Prince of Wales Hotel, we wanted to try it. Check in was horrible as there was a line and we could not find a place to park. Upon asking, we were told that it was first come, first served - even though we were staying at the hotel. Our room overlooked... More

Was this review helpful? Yes 1
Dan H, Public Relations Manager at Prince of Wales Hotel, responded to this review

Hi Nancy R, Thanks for leaving us some feedback from your recent stay. Please accept our apologies for the inconvenience you experienced during your check-in and for the issue with the flies. I'm glad to hear that the general manager was able to work with you to attempt to resolve the situation. Best regards, Dan Hansen More

Cabot, Arkansas
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for our 20th anniversary and our stay was amazing. The view is breathtaking, the food in the restaurants is top notch, high tea was very enjoyable, the town had even more great restaurants....I just cannot say enough good things about our stay here. GO!

Was this review helpful? Yes
MeganCole100, Manager at Prince of Wales Hotel, responded to this review

Hi Jeffrey D! Wow, congratulations on your 20 years of marriage and best wishes for many more happy years to come! We are so pleased that you were able to spend it with us and that you had an amazing stay! Thank you for taking the time to comment, we appreciate your feedback! Best Regards, Megan C. More

Cleveland, Georgia
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had the opportunity to spend a night at this hotel on our recent visit to Waterton Park. Our room was located on the sixth floor and the view was spectacular even with the low clouds above the lake. We awoke to a morning filled with grey clouds and snow. The rooms were clean and the furnishings very rustic and... More

Was this review helpful? Yes 1
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Additional Information about Prince of Wales Hotel

Address: Off Hwy. 5, Glacier Park Inc., Box 33, Waterton Lakes National Park, Alberta T0K 2M0, Canada
Location: Canada > Alberta > Canadian Rockies > Waterton Lakes National Park
Price Range (Based on Average Rates): $$
Number of rooms: 86
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Also Known As:
Hotel Prince Of Wales
Prince Wales Hotel Waterton
Prince Of Wales Hotel Waterton Lakes National Park, Canada - Alberta

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