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Crandell Mountain Lodge

Certificate of Excellence
3.0 of 5
Hotel website
102 Mountview Road, Waterton Lakes National Park, Alberta T0K 2M0, Canada
Crandell Mountain Lodge
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Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
FRIENDinPA84 Lehigh Valley, PA
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136 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lehigh Valley, PA
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Crandell Mountain Lodge is a great value considering how convenient it is to the Waterton Lake attractions. Our room was a good size and featured a table and kitchenette. The room was a little outdated, but we were in the area for outdoor attractions and didn't need much in the room. I would definitely stay here again. Friendly staff and... More 

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Aurora, Colorado
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Cosy,quaint clean and quiet. A very good location to easy walks anywhere in Waterton. Check in was effortless and desk help pleasant. Reminded me of a sweet inn in Vermont. No elevator, so bestnot to have lots of heavy bags. evern with other rooms accupied around us, there was no noise to disturb our sleep.

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Airdrie, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This is a quaint rustic hotel with a lot of potential. We recently stayed three nights in a ground floor room with a kitchenette. The room had everything we needed ,however the carpet was quite dirty and badly in need of cleaning . The window blinds were dirty and bent and in need of replacing. We also noticed nuts and... More 

Was this review helpful? Yes 1
Campbell River, . B.C.
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed one night in a room with 2 beds. Room was cosy and had everything we needed. Unfortunately, there was no air conditioning so a fan in the room would of been nice since the temp had been over 30 during the day. We stayed on second floor, so if stairs are a problem ask for lower floor. No phones... More 

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Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

We appreciate you taking the time to write us a review, and we're glad you enjoyed your stay with us! We've been experiencing unusually hot weather in Waterton this summer, we apologize for the temperature of your suite. If you do stay again, we have fans available from the front desk to help cool the rooms down- please don't hesitate... More 

Prince George, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here with a couple and 2 other girlfriends. Cozy furnished room that made it feel cabin-like. In town, close to amenities and the lake. Only thing we had a bit of an issue with is the paper thin walls. The upstairs neighbours made 2 noise complaints to us as just sitting at our dinning room table talking was noisy... More 

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Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

Thank you for writing us a review Stephanie, we're sorry to hear of the noise issues your neighbors had. We are an older facility and unfortunately not much noise can be contained in each room,we understand you weren't at fault. We're glad you enjoyed our cozy cabin like atmosphere otherwise, hope to have you back again in the future! More 

NYC
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night here during a nine day trip to Glacier National Park. The 2nd floor room was recently refurbished and although on the smallish side, had a table and chairs as well as a microwave, a refrigerator and coffee maker. It was clean and comfortable. The staff was pleasant although we didn't have much interaction with them. The... More 

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Taber, Canada
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My friend and I stayed in Unit 1: 3 Room Suite A (street level). The suite has two rooms, one with a double bed and the other with two twins, We could hardly breathe because of the stale dusty air. I had to open the window to let in some fresh air so I could sleep. The blinds were bent... More 

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Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

We're sorry to hear you were disappointed in your stay with us. We are an older property and pride ourselves on our unique country cabin atmosphere, we do understand this is not everyone's taste. We hope your time spent in Waterton was enjoyable despite your issues with our accommodation. More 

Calgary, Canada
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent one night here during the Wildflower Festival after spending one night at the Prince of Wales (another review). The queen bed was welcomed after the cramped double at the Prince of Wales, the room adequate, but the building's plumbing was very noisy. TV and WiFi reception were almost non-existent. The location was great as it was just a few... More 

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Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

We appreciate you taking the time to write us a review! We apologize for the noisy plumbing, as we are an older facility it's an unavoidable situation; we hope this didn't hinder you from enjoying your stay otherwise. The beautiful mountains tend to hinder most of our electronic signals, but with this beautiful of a view we think it's an... More 

Phoenix
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 21, 2015

We've been coming to Waterton for over 25 years - twice a year, and for a majority of that time, we've been loyal to the Crandell Mountain Lodge. We remember the previous owners - Alan and Doris and then their son and daughter who took over after Alan and Doris retired. This place has always had a charming mountain lodge... More 

Was this review helpful? Yes 1
El Cerrito, CA
Level Contributor
160 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed June 21, 2015

There were four of us in a suite...4 old high school friend. There were two bedrooms and a living/dining/kitchen area with a sofa bed. One bedroom had two twins, the other a queen, so we also used the sofa bed, making the space a little tighter than necessary. It had that rustic cabin feel and was a welcome relief from... More 

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Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

We're happy we were able to house you and your friends during your time in Waterton! Our rustic cozy cabin vibe sets us apart from other accommodations in town, we're glad you enjoyed it too. More 

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