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Crandell Mountain Lodge

Certificate of Excellence
3.0 of 5
Hotel website
102 Mountview Road, Waterton Lakes National Park, Alberta T0K 2M0, Canada
Crandell Mountain Lodge
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Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
soomac NYC
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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NYC
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent one night here during a nine day trip to Glacier National Park. The 2nd floor room was recently refurbished and although on the smallish side, had a table and chairs as well as a microwave, a refrigerator and coffee maker. It was clean and comfortable. The staff was pleasant although we didn't have much interaction with them. The... More 

Was this review helpful? Yes 1
Taber, Canada
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

My friend and I stayed in Unit 1: 3 Room Suite A (street level). The suite has two rooms, one with a double bed and the other with two twins, We could hardly breathe because of the stale dusty air. I had to open the window to let in some fresh air so I could sleep. The blinds were bent... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Spent one night here during the Wildflower Festival after spending one night at the Prince of Wales (another review). The queen bed was welcomed after the cramped double at the Prince of Wales, the room adequate, but the building's plumbing was very noisy. TV and WiFi reception were almost non-existent. The location was great as it was just a few... More 

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Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

We appreciate you taking the time to write us a review! We apologize for the noisy plumbing, as we are an older facility it's an unavoidable situation; we hope this didn't hinder you from enjoying your stay otherwise. The beautiful mountains tend to hinder most of our electronic signals, but with this beautiful of a view we think it's an... More 

Phoenix
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We've been coming to Waterton for over 25 years - twice a year, and for a majority of that time, we've been loyal to the Crandell Mountain Lodge. We remember the previous owners - Alan and Doris and then their son and daughter who took over after Alan and Doris retired. This place has always had a charming mountain lodge... More 

Was this review helpful? Yes 1
El Cerrito, CA
Level Contributor
158 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There were four of us in a suite...4 old high school friend. There were two bedrooms and a living/dining/kitchen area with a sofa bed. One bedroom had two twins, the other a queen, so we also used the sofa bed, making the space a little tighter than necessary. It had that rustic cabin feel and was a welcome relief from... More 

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Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

We're happy we were able to house you and your friends during your time in Waterton! Our rustic cozy cabin vibe sets us apart from other accommodations in town, we're glad you enjoyed it too. More 

chicago, Il
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night only in a single room. Was very well kept, décor a bit older and country like. Plenty of space. Narrow bathroom yet everything fit and not difficult to move around. Just a block or so from the main town area. Beautiful views of the mountains. Nice friendly man at the desk when we checked in -... More 

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Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

Thank you for writing us a review! It's so nice to hear you enjoyed your time with us at Crandell Mountain Lodge. The mountains tend to block most TV signals, but we agree that it's not a necessity when you have this beautiful of surroundings! We hope to have you back again the next time you visit Waterton. More 

Calgary, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Crandell Mountain lodge is full of character and charm reminiscent of an earlier time. Very comfortable although dated rooms add to the quietness of the lodge. Be aware that there isn't air conditioning and you will have to climb stairs if you are situated on the second level. It is central to walking to the shops, restaurants and getting... More 

Was this review helpful? Yes 1
Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

It's so great to hear you enjoyed your stay with us at the Crandell Mountain Lodge, Loki! We're so glad you enjoyed the character and charm our property, we hope to have you back with us again soon. More 

Edmonton, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 14, 2015

We did a family trip to Waterton for mothers day, purchased 2 Travelzoo vouchers for kitchenette suits. The rooms were clean, perhaps a bit dated, but if you wanted a 'homesteading' type of experience (was built in 1939) you found your spot. Jimmy the manager was helpfull in playing tour guide, and we took his suggestions to enhance our lil... More 

Was this review helpful? Yes 3
Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

Thanks so much for taking the time to write us a review! It's so nice to hear you enjoyed your stay with us, and that our staff were able play a role in making your Waterton experience a great one. Hope to have you back again soon! More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 9, 2014

We were booked to stay only one night here but after seeing the town and the lodge we forfeited our deposit on a different hotel and stayed there a second night. Do not expect the Four Seasons, but this little lodge is perfect for this beautiful mountain village. Waterton Lakes itself looks like Dickens Village and this little inn is... More 

Was this review helpful? Yes 7
Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

We are so glad to hear you enjoyed your stay with us at the Crandell Mountain Lodge. We appreciate that you understand the quaint and charming experience Waterton offers travellers, and we are proud to have provided you with a stay that met your standards. We sincerely appreciate you taking the time to let us know about your experience, and... More 

Bigfork, Montana
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed September 30, 2014

First the good - Friendly owners and staff. Generally clean, if a bit spotty. Then the rest - small rooms, noisy, room wasn't cleaned until 3pm, "kitchen" was like those in a small RV, windows face one of the busiest traffic corners in Waterton. OK if you get a sweet deal, but otherwise there are much better and quieter places... More 

Was this review helpful? Yes 4
Waymarker, Public Relations Manager at Crandell Mountain Lodge, responded to this review

We are sorry to hear your experience with us at Crandell Mountain Lodge was disappointing. We are currently in the process of upgrading our rooms to provide a more convenient experience for our guests. Thank you for taking the time to write us a review on your stay, we appreciate your feedback and hope you enjoyed your time visiting Waterton. More 

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