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Quarterdeck Inn

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6555 Hardy Bay Rd | PO Box 910, Port Hardy, British Columbia V0N 2P0, Canada
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Quarterdeck Inn
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39 reviews from our community

Traveler rating
    8
    19
    10
    1
    1
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11
11
Solo
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9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ladysmith, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

As this place is under new management the restaurant has lost alot of its good food. The accomodation is clean and the staff in the most part is friendly. They have some dog friendly rooms but could use a few more.

Review collected in partnership with this hotel

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Manager-Quarterdeck, Manager at Quarterdeck Inn, responded to this review

Dear Fueldiva: Thank you for your review of the Quarterdeck Resort! We have been under new ownership and management since July 2014, we have made some changes to the menu recently to ensure that consistency standards are being met. We have full intentions of expanding the menu in the very near future. Please feel free to have a conversation with... More 

Surrey, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is the 3rd time I've stayed at the Quarterdeck Inn. Each time has been a great experience. I can't say enough about the staff. They are always willing to respond quickly to assist the guest. I highly recommend this place to anyone who wants to enjoy a relaxing time.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Manager-Quarterdeck, Manager at Quarterdeck Inn, responded to this review

Hi Brian M: Thanks for taking the time to write such a positive review! Our team works very hard to strive for exceptional customer service, thank you for recognizing this! We appreciate your loyalty and thank you for choosing the Quarterdeck Inn as your destination in Port Hardy! We are looking forward to serving you again. Sincerely, Carrie Davis Operations... More 

BC
Top Contributor
80 reviews 80 reviews
42 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stayed at Quarterdeck for the BC Hockey Championships and the hotel staff were wonderful. The front desk staff were accommodating and patient with the many 13 & 14 year old boys (and their night owl parents) in the hotel and the housekeeping staff were thorough and prompt getting the rooms freshened up each day. For such a small... More 

Was this review helpful? Yes 1
Manager-Quarterdeck, Manager at Quarterdeck Inn, responded to this review

Dear BCHockeymama Thank you for your wonderful review! We are very happy that you enjoyed your multi-day stay with the Quarterdeck! We are very proud to be one of the leading hotels in Port Hardy, and we appreciate your patronage! Sincerely, Carrie Davis Operations Manager More 

Whitehorse, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
3 of 5 stars Reviewed March 20, 2015

We spent several nights at the Quarterdeck during our son's hockey tournament. The rooms were large and clean. The breakfast was decent. The staff were pleasant. A nice place to stay with a good restaurant. My only complaint would be the terribly slow wireless service. Could do no work from my room due to the terrible connection.

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Manager-Quarterdeck, Manager at Quarterdeck Inn, responded to this review

Hello TTas72: Thank you for your review of the Quarterdeck Inn! I am happy that you enjoyed your stay with us last week! We are aware that the internet is painfully slow in Port Hardy, as soon as we are able to upgrade to the up and coming fibre optic internet (currently being installed just outside of town) we will... More 

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 24, 2015

Very friendly staff, very comfortable king bed in large room overlooking the water. Good restaurant/pub right next door. Great breakfasts.Right in front of the marina. Excellent free parking. Good museum in town.

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Manager-Quarterdeck, Manager at Quarterdeck Inn, responded to this review

Good Day Denis B: Thank you for choosing the Quarterdeck Inn for your stay in Port Hardy! Our team strives to provide excellent customer service, and I am pleased to read that you enjoyed your stay with us! Thank you for taking some time to explore Port Hardy and visiting the Museum, I hope you learned some new things about... More 

Inuvik, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2015

I have stayed here a few times. The staff have always been great. Rooms are bigger than most hotels. Unfortunately most rooms don't have fridges. Free breakfast offered at the restaurant next door. Wifi is a bit slow but not painfully. Pet friendly.

Was this review helpful? Yes
Manager-Quarterdeck, Manager at Quarterdeck Inn, responded to this review

Hello Northern_Resident: Thank you for your review! We are pleased that you enjoyed your recent stay with us, and we appreciate your loyalty to us! Please be aware that we are planning to add fridges to ALL rooms in the very near future! Unfortunately as we live in a rural area the WIFI isn't as fast an one from a... More 

Warburg, AB
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 5, 2015 via mobile

The staff were very friendly. We had a pet room and they went all out to make the stay with our pet comfortable, doggy treats when we came in, dog dishes and a doggy bed in the room as well. The view of the ocean was enjoyable.

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Manager-Quarterdeck, Manager at Quarterdeck Inn, responded to this review

Hi Teresa W: Thank you for taking the time to review the Quarterdeck Inn! We are proud to be pet-friendly, and we welcome your dog as part of your family! We are happy that you and your furry-friend enjoyed your stay with us! We look forward to seeing you again! Sincerely, Carrie Davis, Operations Manager More 

1 review
5 of 5 stars Reviewed January 27, 2015

Easy location, excellent accomodations. Clean and very nice room. Pub and grill on location served excellent food and good service! All staff very helpful and friendly. Free hot breakfast was perfect. Would stay again if I was ever back at Port Hardy. Had a great time there!!

Review collected in partnership with this hotel

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Manager-Quarterdeck, Manager at Quarterdeck Inn, responded to this review

Hello Noreen C: Thank you so much for choosing the Quarterdeck Inn! We are so happy that you enjoyed your visit, and we welcome you back at any time! We look forward to seeing you again! Sincerely, Carrie Davis, Operations Manager More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed January 23, 2015

I have stayed at this hotel twice and it is my first choice to stay in Port Hardy. I found all hotel and restaurant staff exceptionally friendly and accommodating. I was pleasantly surprised to see that the included breakfast was not the standard buffet, but offered a number of menu options to please most everyone. The regular breakfast menu was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Manager-Quarterdeck, Manager at Quarterdeck Inn, responded to this review

Hello Traveler A: Thanks so much for your awesome review! Our team works very hard to ensure that our guests are happy for the duration of their stay! Thank you for choosing the Quarterdeck Inn as your #1 choice in Port Hardy! Sincerely, Carrie Davis, Operations Manager More 

Senior Contributor
32 reviews 32 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 20, 2015 via mobile

The rooms are nice - spacious and clean. They're the nicest in Port Hardy. The room rate was recently increased because they started offering a free breakfast. The breakfast is a full breakfast, which is great. But the service is terrible! They typically had only one server on and she couldn't keep up. I was there for 3 consecutive mornings... More 

Was this review helpful? Yes 1
Manager-Quarterdeck, Manager at Quarterdeck Inn, responded to this review

Dear Habmanfoody: My sincere apologies for the slow service and cold breakfast during your stay! We have had a team meeting and have found several ways in which we can improve our level of service. We have also hired more staff to ensure our guests are receiving prompt and efficient breakfast! Sincerely, Carrie Davis, Operations Manager More 

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