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BEST WESTERN Willowbank Hotel

3.0 of 5 340 Wilmslow Road, Fallowfield M14 6AF, England
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BEST WESTERN Willowbank Hotel
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BEST WESTERN Willowbank Hotel
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422 reviews from our community

Traveler rating
    105
    174
    81
    39
    23
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104
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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London
Top Contributor
82 reviews 82 reviews
32 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars NEW

We stayed as a family group but were arriving from various places in England & Germany. Although we were told our relatives had booked in, we were refused their room numbers - even though several rooms were booked by one person! We could either just hang around until one of our relatives happened to walk by or I suppose we... More 

Was this review helpful? Yes
WillowBankManager, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear hotbeare15 Thank you for taking the time to review your recent stay with us here at BEST WESTERN Willow Bank Hotel, I am sorry that certain elements of your stay did not meet your expectations, customer feed back is very important to us here at the hotel and taken very seriously, so as we can improve our product and... More 

Edinburgh, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a 3 star hotel so no great expectations and the location suited what we needed. Staff happily interactive and service along with the food and room cleanliness was grand. Parking and fast free Wifi were a bonus.

Was this review helpful? Yes
Neill S, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear Dave M Thank you for taking the time to review your recent stay with us here at BEST WESTERN Willow Bank Hotel. I am delighted that your stay was an enjoyable one and that the team made you feel welcome and comfortable. I look forward to welcoming you back to the hotel in the future. Kind Regards Neill Stockill... More 

Leatherhead, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We over paid for the room as made through Booking.com and found out later could have been cheaper direct as visiting The Christe Cancer Hospital, but the staff were lovely and changed our room to help acces for my Mum too many Steps. Room Large but noisy extractor Fan in Bathroom . It was a three star hotel but with... More 

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Neill S, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear annieaugust1206 Thank you for taking the time to write your lovely review following your recent stay with us here at BEST WESTERN Willow Bank Hotel, I am delighted that your stay was enjoyable and the team made you feel welcome and at home. It is always best to book direct with the hotel rather than booking.com to be assured... More 

Dar es Salaam, Tanzania
Contributor
20 reviews 20 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

stayed here for only one night and chose this particular hotel because of the location, only 5 mins bus ride to curry mile - famous street for Indian and Arabic food and sheesha joints/ bars, 40 mins bus ride to Piccadilly Manchester station. However, the hotel need a major revamp .. Flooring and carpet too old, rooms are very very... More 

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Neill S, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear AnwerDhalla Thank you for taking the time to review your recent stay with us here at BEST WESTERN Willow Bank Hotel, I am delighted you found the hotel a suitable location for getting around the city and the famous Curry Mile. I'm sorry that you found the allocated room too small, All of our classic doubles are quite compact,... More 

Hull, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

A very clean, friendly hotel with good food and excellent room and beds. Well situated for getting into the city centre, on a well-served bus route, and has many local amenities and food outlets of a good standard, for a varied meal out. Also, some good bars in the area too, to suit all tastes.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Neill S, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear D W Thank you for taking the time to write your lovely review following your recent stay with us here at BEST WESTERN Willow Bank Hotel. I am delighted you found the hotel clean, comfortable and the team welcoming, I look forward to welcoming you back again in the future when you next visit Manchester. Kind Regards Neill Stockill... More 

Manchester, United Kingdom
Top Contributor
129 reviews 129 reviews
26 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Hotel seems to have be converted from 2 buildings into one so there seemed to be a lot of stairs and doors to navigate around, this is to get to the bar, reception and the rooms. (Reminded me a little of the Fawlty Towers Layout in places). If you have difficulty climbing stairs I would ask the staff for... More 

Was this review helpful? Yes
Neill S, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear Davidcamm Thank you for taking the time to review your recent stay with us here at BEST WESTERN Willow Bank Hotel, I thank you for your positive review and am delighted that your stay was an enjoyable one. I do hope we can welcome you back again in the future. Kind Regards Neill Stockill General Manager More 

Idaho
2 reviews
4 of 5 stars Reviewed 5 weeks ago

In Manchester (Fallowfield) for family funeral. Stayed 4 nights. Smallish rooms but comfortable. Better learn to control the heat right away. Good breakfast with lots of choices but get there early as the dining room fills up pretty quick. Staff were very nice and accommodating. Parking is a squeeze but it is anywhere in Manchester. Price is quite reasonable. I... More 

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Neill S, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear fieldlark Thank you for taking the time to review your recent stay with us here at BEST WESTERN Willow Bank Hotel. I am pleased that the team were able to make your and your family comfortable during this difficult and very sad time. I thank you for your kind comments about the team and our Breakfast, they will of... More 

Llanfairfechan, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 19, 2015

My daughter and I stayed at the Willowbank Hotel last night as she had a hospital appointment early this morning. The Reception staff were friendly and extremely helpful and the housekeeping staff we saw were also very pleasant. We booked an early morning call and also a taxi, both were very punctual. Our room was on the first floor overlooking... More 

Was this review helpful? Yes
Neill S, General Manager at BEST WESTERN Willowbank Hotel, responded to this review

Dear fayk505 Thank you for taking the time to review your recent stay with us here at BEST WESTERN Willow Bank Hotel, I am pleased that we were able to make you and your Daughter comfortable during your stay and thank you for your kind words. I look forward to welcoming you back to the hotel once again in the... More 

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Additional Information about BEST WESTERN Willowbank Hotel

Address: 340 Wilmslow Road, Fallowfield M14 6AF, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Fallowfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Willowbank Hotel 3*
Number of rooms: 116
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Also Known As:
Best Western Manchester
Manchester Best Western
BEST WESTERN Willowbank Hotel Fallowfield, Greater Manchester

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