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All 3 Goodwood hotels

City Lodge Hotel GrandWest

3.0 of 5 Hotel   |   1 Vanguard Rd, Goodwood 7475, South Africa
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City Lodge Hotel GrandWest
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Ranked #1 of 3 Hotels in Goodwood
A recent review
4 of 5 stars reviewed 2 weeks ago
CourteneyGeorge Paternoster, South Africa
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26 reviews from our community

Traveler rating
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    11
    6
    1
    1
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4
5
2
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Paternoster, South Africa
Top Contributor
77 reviews 77 reviews
45 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nothing to complain about in the quality of our stay. The room I felt was a tad tight but the bathroom was really spacious. My main gripe was the slamming of doors . For some reason , I presume it had to do with the locking device, the door could not be pushed closed - one had to give it... More

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

We thank you for the constructive review. We're pleased that you enjoyed the quality of your stay with us. With regard to the issue of the slamming doors - we will look into this. We're also happy you enjoyed the buffet style breakfast. We look forward to having you with us again. More

Johannesburg, South Africa
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 29, 2014

Check-in always a breeze. Staff always friendly and accommodating. Rooms comfortable and always immaculately clean. No complaints at all. Am of the opinion that breakfast is totally over priced as well as the liquor in the evenings.

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the good review. We're glad you found the rooms both comfortable and clean. We will look into the issue regarding breakfast as well. We look forward to seeing you again. More

Cape Town
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 3, 2014

This is a simple no frills hotel that offers a warm and friendly welcome. The rooms are comfortable, clean with comfortable beds. Rooms have air-con and opening windows. The bathroom with bathtub and separate shower cubicle is great however a little dimly lit. Amenities are adequate for one person especially the bath gel - take extra if you are 2.... More

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the great review. We're pleased hear that your stay with us was enjoyable. We can't wait to have you stay with us again soon. More

Cape Town
Contributor
15 reviews 15 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 2, 2014

We decided to stay-over the night of the Carlos Santana performance (and what a show!), so we could arrive early and rest a bit, early dinner and a relaxing drink after the show. Throughout our one night stay, the staff were most attentive and helpful, the room / bed / facilities were excellent and quiet. The breakfast was certainly worth... More

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the lovely review. We are pleased to hear that you enjoyed your stay. We hope to see you again soon. More

Durban, South Africa
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 5, 2014

I have been going to this establishment for the last ten years and there has never been a time that it was not an absolute pleasure to be there. From the manager Stephan right down to the housekeepers one only gets the very best treatment. Their breakfasts are great with a huge selection to choose from and if in a... More

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you so much for the great review. We are pleased to hear that you have been visiting our hotel for the last 10 years. PS That's an entire decade- how exciting! We are always happy to have you! Hope to see you again soon. More

Isle of Man, United Kingdom
Top Contributor
57 reviews 57 reviews
56 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 4, 2014 via mobile

We stayed here for one night before an early morning flight. We were initially given a smoking room but we requested to change to a non-smoking one and that wasn't too much of a mission for the staff. The room was a good size, clean and well equipped. Obviously it was very close to the casino, so we didn't have... More

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the review. We are pleased to hear that you enjoyed your room. We do apologize about the inconvenience caused by the gym, we will look into this as we do with these matters. Hope to see you soon. More

South Africa
Top Contributor
56 reviews 56 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 9, 2014

The hotel is located at the Grand West Casino. Plenty of free parking (they validate). They may only be a 3 star hotel but I feel they try hard to offer a 4 star service. The rooms are small but large and comfortable enough to have a good stay. The bathroom is well appointed and includes a bath and walk-in... More

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed our staff and the overall service. However, we apologize sincerely about the cigarette smell. We will take this into account for future reference as we do with this type of matter. We hope to see you again soon. More

Oudtshoorn
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 14, 2013

One of my favorite places to stay. Even though it's close to a busy casino, it's very quiet and you can get a good night's rest. Rooms are very nice, provision are made for smokers. Just the breakfast is a bit expensive.

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thanks for staying with us - we look forward to you next visit. More

Johannesburg, South Africa
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 21, 2013 via mobile

Hotel staff are helpful and friendly. Breakfast is great! Hotel located next to casino so lots of restaurant choices and take always. Rooms clean but a little small. Price a little expensive as a winter rate for a 3 star hotel though. Only 15mins of free wifi available.

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 19, 2013

I stayed here for business 8 to 10 May 2013. I was put in the older part of the hotel which smells musty and old. The hotel is tired and in great need of a refurb. For R950 excluding breakfast a night I expected a lot more as for half the price I could have stayed in the CBD. Only... More

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Additional Information about City Lodge Hotel GrandWest

Address: 1 Vanguard Rd, Goodwood 7475, South Africa
Location: South Africa > Western Cape > Cape Town > Goodwood
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Lodge Hotel GrandWest 3*
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Also Known As:
City Lodge Grandwest Hotel Goodwood
City Lodge Hotel GrandWest Cape Town/Goodwood

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