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City Lodge Hotel GrandWest

1 Jakes Gerwel Drive, Goodwood 7475, South Africa
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City Lodge Hotel GrandWest
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City Lodge Hotel GrandWest
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47 reviews from our community

Traveler rating
    13
    18
    12
    3
    1
See reviews for
6
12
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20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Town Central, South Africa
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great and central place to stay. Rooms are comfortable and cosy.... staff friendly .....buffet breakfasts are amazing! Beds r lovely .. slept like a baby and room is nice and dark and quiet. Very central to town and lots to do for kids etc

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the wonderful review! We are so glad that we were able to meet your needs and requirements and look forward to welcoming you back again soon. More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

Nothing too fancy but pleasant staff and clean accommodation. The room was adequately equipped and room service was very efficient. Unfortunately didnt stay for breakfast but the breakfast area is clean and overlooks the pool.

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the positive review! We are so glad to hear that your enjoyed your stay with us... We recommend that you try and stay for breakfast next time though - you won't regret it! We look forward to welcoming you back soon... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best breakfast around! Great variety, great taste and all around good service. I especially enjoy the hot food such as the bacon, sausage and tomato. My girlfriend enjoys the pastries on offer. I highly recommend it:)

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the amazing review! We are so glad to hear that you both enjoyed the breakfast options on offer! We thank you for your support and look forward to welcoming you back soon More 

1 review
5 of 5 stars Reviewed 3 weeks ago

How awesome, on my second visit to the hotel in 2 months I got surprised with an upgrade to a suite... Thanks City Lodge! Topped up with a handwritten welcome note addressing me by name. On my first visit I stayed in a standard room and it was clean, modern and the service is always great. Highly recommended.

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Hi Christiaan, thank you for the wonderful review and we are so glad that we were able to spoil you... Thank you for your continuous support and we look forward to welcoming you back very soon! More 

Sandton, South Africa
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For our first holiday in Cape Town, the City Lodge Hotel proved to be a reliable, clean, friendly and value for money establishment. Although it was a bit far from some of the main tourist spots, it was a great place - near the Canal Walk shopping centre and airport though. The chefs catered for us especially since we do... More 

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the positive review! We are so glad that our chefs were able to attend to your every need, and that you found the hotel clean and a great value for money! We look forward to welcoming you back soon! More 

Pietermaritzburg
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived late but our papers were ready at reception , easy book in. 2 min walk to Grand west casino complex with "many" places to eat. Breakfast at lodge has a large variety and plentiful, excellent service by all staff.

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the great review... We pride ourselves in offering a wide variety for breakfast and to always ensure that our staff are efficient and friendly; so we are glad that you found these services to be of top quality! We look forward to having you stay with us again soon! More 

Johannesburg, South Africa
Contributor
18 reviews 18 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 13, 2015

I used this Hotel on a business trip. Not that the service was bad, but rather the connectivity. Both MTN and Cell C only gave EDGE but that was basically useless. The hotel WiFi (AlwaysOn) was even worse. I could not get any work done, and all I can say is if you consider this hotel for business, stay away... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you the constructive review and we are sorry to hear about the problems that you encountered during your stay. Please note that we are currently in the process of improving our connectivity offering. More 

Top Contributor
119 reviews 119 reviews
40 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 26, 2015

The location of the hotel is just perfect as it is just a small walk away from the Victoria & Alfred Waterfront. The only big problem I got was the poor WIFI connection I got in the room 58... Sometimes even not possible to download Emails!!! Breakfast was ok

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us and for the review. Please note that our wifi is in the process of being upgraded to offer a much faster and more comprehensive service, so this problem will hopefully be dealt with and sorted out soon. More 

Bloemfontein, South Africa
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 18, 2015

Stayed at the Airport the week before but this must surely be a much better option. Service were outstanding and the room was up to standard. Quiet surroundings made a good night's sleep possible. This was totally unexpected due to casino being in close proximity. RECOMMENDED

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the great review. We're glad we were a good option for you during your travels. It's great that you had fantastic service and found the room to be up to standard. We look forward to having you stay with us again soon. More 

Johannesburg, South Africa
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 12, 2015

Stayed here for a night on business as it was the only hotel room available in the whole of Cape Town at a reasonable price (client's expense and the whole city was booked up for events at Parliament and a mining indaba). It turned out to be so comfortable and all I needed for a good night's sleep. The bed... More 

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the positive feedback. It's really great to hear that you found the rooms to be well equipped and comfortable and that it was immaculately clean. We're also really chuffed that you had such fantastic interactions with our staff and that you found them to be friendly and helpful - something that we pride ourselves on. We look... More 

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