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City Lodge Hotel GrandWest

1 Jakes Gerwel Drive, Goodwood 7475, South Africa
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Best prices for: 1 room 1 guest
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City Lodge Hotel GrandWest
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City Lodge Hotel GrandWest
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50 reviews from our community

Traveler rating
    14
    19
    13
    3
    1
See reviews for
6
12
2
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sandton, South Africa
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

I play provincial ice hockey and our annual ladies tournament to pick the national team was held in Cape Town this time around. We were forced to stay with our team in order to build a sense of closeness and to support each other. We all flew down on the Thursday and returned to Gauteng on the Sunday night. We... More 

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1 review
4 of 5 stars Reviewed 6 days ago NEW

The staff was very friendly and helpfull, breakfast was excellent, only problem was that the wi-fi was not working at all. A nice gesture is the take away coffee and muffin when you leave the hotel for the day.

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us and we are so glad that you enjoyed your overall stay with us… Please note that we are in the process of upgrading our WiFi services; therefore this will be improving soon. We look forward to welcoming you back soon More 

Hermanus, South Africa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here last weekend and the service was exceptional! It was refreshing to find such friendly staff and they definately made our stay pleasant! Everybody went out of their way to assist us in the smallest of ways. This made a welcome change to our visits to the grand west area! Breakfast buffet was outstanding, with a large variety... More 

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the wonderful review! We are so glad to hear that you had a great stay with us and that you enjoyed the delicious breakfast options, found the service exceptional, and staff friendly - key components that we regard with the utmost of importance! We look forward to welcoming you back again soon... More 

Cape Town Central, South Africa
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 14, 2015

Great and central place to stay. Rooms are comfortable and cosy.... staff friendly .....buffet breakfasts are amazing! Beds r lovely .. slept like a baby and room is nice and dark and quiet. Very central to town and lots to do for kids etc

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the wonderful review! We are so glad that we were able to meet your needs and requirements and look forward to welcoming you back again soon. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 7, 2015

Nothing too fancy but pleasant staff and clean accommodation. The room was adequately equipped and room service was very efficient. Unfortunately didnt stay for breakfast but the breakfast area is clean and overlooks the pool.

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the positive review! We are so glad to hear that your enjoyed your stay with us... We recommend that you try and stay for breakfast next time though - you won't regret it! We look forward to welcoming you back soon... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2015

The best breakfast around! Great variety, great taste and all around good service. I especially enjoy the hot food such as the bacon, sausage and tomato. My girlfriend enjoys the pastries on offer. I highly recommend it:)

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the amazing review! We are so glad to hear that you both enjoyed the breakfast options on offer! We thank you for your support and look forward to welcoming you back soon More 

1 review
5 of 5 stars Reviewed March 31, 2015

How awesome, on my second visit to the hotel in 2 months I got surprised with an upgrade to a suite... Thanks City Lodge! Topped up with a handwritten welcome note addressing me by name. On my first visit I stayed in a standard room and it was clean, modern and the service is always great. Highly recommended.

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Hi Christiaan, thank you for the wonderful review and we are so glad that we were able to spoil you... Thank you for your continuous support and we look forward to welcoming you back very soon! More 

Sandton, South Africa
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 31, 2015

For our first holiday in Cape Town, the City Lodge Hotel proved to be a reliable, clean, friendly and value for money establishment. Although it was a bit far from some of the main tourist spots, it was a great place - near the Canal Walk shopping centre and airport though. The chefs catered for us especially since we do... More 

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the positive review! We are so glad that our chefs were able to attend to your every need, and that you found the hotel clean and a great value for money! We look forward to welcoming you back soon! More 

Pietermaritzburg
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2015

We arrived late but our papers were ready at reception , easy book in. 2 min walk to Grand west casino complex with "many" places to eat. Breakfast at lodge has a large variety and plentiful, excellent service by all staff.

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for the great review... We pride ourselves in offering a wide variety for breakfast and to always ensure that our staff are efficient and friendly; so we are glad that you found these services to be of top quality! We look forward to having you stay with us again soon! More 

Johannesburg, South Africa
Contributor
18 reviews 18 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 13, 2015

I used this Hotel on a business trip. Not that the service was bad, but rather the connectivity. Both MTN and Cell C only gave EDGE but that was basically useless. The hotel WiFi (AlwaysOn) was even worse. I could not get any work done, and all I can say is if you consider this hotel for business, stay away... More 

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Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you the constructive review and we are sorry to hear about the problems that you encountered during your stay. Please note that we are currently in the process of improving our connectivity offering. More 

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Prices are for 1 room, 2 adults
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