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Steigenberger Airport Hotel Amsterdam

Certificate of Excellence
Stationplein ZW 951 | 1117 Schiphol-Oost, 1117 CE Schiphol, The Netherlands (Formerly Dorint Hotel Amsterdam/Airport)
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Steigenberger Airport Hotel Amsterdam
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866 Reviews from our TripAdvisor Community

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Traveler rating
    425
    318
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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    (866)
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There are newer reviews for Steigenberger Airport Hotel Amsterdam
See the most recent reviews
Vigo
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here on transit. First impressions are good, modern design. Staff extremely friendly. I arrived early but was able to book in to my room at 1200, although there was an additional 20 euro charge. Room was great, very comfy bed and a nice touch with a sliding door panel which cut off noise from the corridor and made... More 

Was this review helpful? Yes
AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, I would like to thank you for taking some of your time to provide us with positive feedback with about your recent stay at the Steigenberger Airport Hotel Amsterdam. This is highly appreciated! It has been our pleasure to have you as one of our guests and I certainly look forward to welcome you again in the future.... More 

London, United Kingdom
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent three nights at this very well furnished and immaculately turned out Hotel. The Room was spacious and the fittings, thoughtful and practical. Most of the staff were very helpful but some sadly let the side down! In particular a Shuttle Bus Driver who was pretty consistently surly and obviously doing us all a great favour by taking us... More 

Was this review helpful? Yes
AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Thank you very much for your improvement points. Your input and the feedback from all of our guests are vitally important since we strive for perfection. Providing our guests with the best possible hospitality and been service has always our mission. We have addressed the issue and spoken with the department in question. We hope to see you... More 

Auckland
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Missed the hotel shuttle from the airport by a couple of seconds - going to the hotel by taxi (approx. 5 km) came to just over 20 euro, so it would be great if the hotel could communicate on their website the times of the shuttle pick-up at the airport. Location of hotel is not particularly appealing (it also rained... More 

Was this review helpful? Yes
AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Thank you for your positive feedback with regards to your recent stay at Steigenberger Airport Hotel Amsterdam. This is highly appreciated by all of us. I will make sure your feedback is shared with the involved departments. It has been our pleasure to have you as one of our guests and I certainly look forward to welcome you... More 

willemstad
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This hotel is centrally located in Schiphol. They have a very nice breakfast. The rooms are nice and clean. But internet is not always working. A grievance if you are on duty travel. The staff could work in their communication skills. Since my first visit in 2012 till now I find a decrease in quality.

Was this review helpful? Yes 1
AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Thank you very much for your feedback and improvement points. Providing our guests with the best possible hospitality and been service has always our mission. We hope to see you again in the near future. With kind regards, Marjolein Bruschke Deputy General Manager More 

IL
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed overnight before an early flight from Schiphol. My flight was at 07:25 so I took the first shuttle at 06:00 and was at the airport at 06:15 which was perfect. However, breakfast starts at 06:00 as well, so I had to skip it. I used the hotel business center to print my boarding pass - worked ok and... More 

Was this review helpful? Yes
AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Thank you for your positive feedback with regards to your recent stay at Steigenberger Airport Hotel Amsterdam. This is highly appreciated by all of us. I will make sure your feedback is shared with the involved departments. Please be advised that the hotel also offers an early bird breakfast in case you need to leave the hotel before... More 

Perth, Australia
Level Contributor
176 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent a night between flights and were very satisfied. This is an airport hotel so it is close to the airport not the city, 12 minutes by regular shuttle service. The room is very comfortable, quiet and well appointed. We used the shuttle twice and though a bit crowded on one trip was efficient. We did not eat breakfast... More 

Was this review helpful? Yes
AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Thank you for your positive feedback with regards to your recent stay at Steigenberger Airport Hotel Amsterdam. This is highly appreciated by all of us. I will make sure your feedback is shared with the involved departments. It has been our pleasure to have you as one of our guests and I certainly look forward to welcome you... More 

Washington
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Steigenberger for my 19 hour lay over in Amsterdam. From what others had told me about Amsterdam, I had thought the airport was closure to the city center then it was so I booked a stay here. Unless you use the hotel shuttle back to the airport/train station it is hard to get around. Once I... More 

Was this review helpful? Yes
AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Thank you for sharing your feedback from your last stay. We appreciate your feedback with regards to your recent stay. We are very sorry we did not meet your expectations and we would like to express our sincere apologies. Please contact the Executive Office through airporthotel-amsterdam@steigenberger.com regarding the above mentioned, so we can solve the matter to your... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I had the pleasure of staying at The Steigenberger hotel 2 separate stays of 2 nights before and after a trip to Bangkok. As a Hilton Honors Gold member I should really be staying there...but I don't think the Hilton is value for money even though I get free breakfasts, upgrades or rooms and executive lounge access. The Steigenberger is... More 

Was this review helpful? Yes 1
AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Thank you for your attentive words and the time you took to share them with us. It is very nice to hear that you have enjoyed your stay with us. Please be ensured that we will take up your comments for further encouragement of the team. With kind regards, Marjolein Bruschke Deputy General Manager More 

London
Level Contributor
92 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Around 10 mins drive from Airport via curtasy Bus (2 an hour). This Hotel feels modern with good sized rooms. Good service. I liked the Sports bar that is attached and the Breakfast was an excellent buffet. On the downside - the Hotel is in the middle of nowwhere (although they do offer a reasonably priced Taxi service to the... More 

Was this review helpful? Yes
AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Thank you for your feedback with regards to your recent stay at Steigenberger Airport Hotel Amsterdam. This is highly appreciated by all of us. I will make sure your feedback is shared with the involved departments. It has been our pleasure to have you as one of our guests and I certainly look forward to welcome you again... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is really nice and modem it all represents very nicely after the first impressions after the initial inspection upon check in. The rooms are clean and so is the rest of the hotel but that so called Italian restaurant is in need of some serious fine tuning. A few points , generally if guest are so bored after... More 

Was this review helpful? Yes
AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Thank you very much for your improvement points. Your input and the feedback from all of our guests are vitally important since we strive for perfection. Providing our guests with the best possible hospitality and been service has always our mission. We would like to offer you our sincere apologies for the inconvenience caused during your stay in... More 

Hotel Review Summarization

What travelers say

  • Shuttle buses(9)
  • Free shuttle bus(6)
  • Very good(5)
  • Schiphol airport(4)
  • Very nice(4)
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