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Steigenberger Airport Hotel Amsterdam

Certificate of Excellence
4.0 of 5
Stationplein ZW 951 | 1117 Schiphol-Oost, 1117 CE Schiphol, The Netherlands (Formerly Dorint Hotel Amsterdam/Airport)
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Steigenberger Airport Hotel Amsterdam
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Steigenberger Airport Hotel Amsterdam
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779 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Toulouse, France
Contributor
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have tried nearl all hotels on the AMS airport area, and whenever it is possible, this is the one I will pick. First, it is one of the most convenient to reach, using either the hotel shuttle or even better the public bus network. Then you will find a very welcoming atmosphere, nice staff, well appointed rooms, and many... More 

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Jakarta, Indonesia
Top Contributor
149 reviews 149 reviews
134 hotel reviews
199 helpful votes 199 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Airport shuttle is convenient and was on time - every 30 mins. Check in was fast when I arrived but I noticed long queues most mornings. Room is OK size wise but several problems. - not clean and housekeeping was worse each day. My room had long black hair everywhere and it was still there on day 3. - beds... More 

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AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear Mr Bergin, We have discussed the above with you personally and hope that we have resolved this to your satisfaction. If there is anything else we can do for you, please contact us. With kind regards, Marjolein Bruschke Deputy General Manager More 

Top Contributor
81 reviews 81 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This review is based on a professional business trip experience. This is important as you grade it differently when being on vacation. You wouldn't choose this hotel for a private trip as it is at the airport with nothing around. For business reasons this is of course an advantage. This hotel deserves 5/5. Here's why: 1. Hotel Very convenient, next... More 

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AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Your positive feedback is much appreciated. We do our utmost to serve the guest in a great environment and I am pleased to hear those efforts pay off. We are looking forward to welcome you soon again. With kind regards, Marjolein Bruschke Deputy General Manager More 

Paris
Senior Contributor
28 reviews 28 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel a single night for a business trip. Everythings went fine... but "only" fine shall I say. In my opinion, many points could be improved: -> Serving time at "Tratoria" restaurant was a bit long, considering simple dishes we ordered (mostly various kind of noodles and ) -> Furnitures in the room are alright, but might... More 

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AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Your feedback is of great value for us. I would like to thank you for taking the time to share your comments and feedback with us as this helps us to improve our services. We will certainly discuss your feedback with the involved departments and we are looking forward to the opportunity to prove we are able to... More 

Brussels, Belgium
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very pleasant airport hotel, beautiful interior design and big, well designed rooms. The breakfast was very good, with a lot of choice and I personaly admired their effort to contribute to environment. They also provide meals composed of 80 procent of biological food. The amenities of the hotel are all excellent: the hotel offers several restaurants and a sport bar,... More 

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AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Your opinion is very important to us. Therefore we thank you for taking some of your valuable time to provide us with your positive feedback! We are looking forward to welcome you into the hotel in the near future. With kind regards, Marjolein Bruschke Deputy General Manager More 

Romford, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We didn't pick this hotel to stay at, it was paid for us as a surprise. It is close to the Airport which is good for travelers, It is a lovely hotel, with a pool & spa etc, but on the day we arrived Amsterdam had a power cut ! Thank god we were only on the 2nd floor &... More 

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AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, We would like to thank you for making the time to share your experiences with us and offer you our sincere apologies for not being able to exceed all of your expectations. We will certainly discuss your feedback with the involved departments and make sure the provide this from happening in the future. With kind regards, Marjolein Bruschke... More 

Rome
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed one night for business. The hotel is located by the airport. Very clean, very nice rooms and very good wifi. The check in staff was friendly. Very nice breakfast. I'd recommend this hotel if you have to stay by the airport.

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AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Thank you very much for your positive review! We appreciate this very much and hope that we can welcome you into the hotel in the near future. With kind regards, Marjolein Bruschke Deputy General Manager More 

Krasnoyarsk, Russia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good hotel just 15 minutes drive from Schiphol. There is a free aitport transfer. Clean rooms. Helpful staff. Good breakfast. There is oppotunity to rent a free bicycle on the reception. Five minutes walk to "Amsterdam Bos" - Amazing place for a promenade and jogging.

Was this review helpful? Yes 1
AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Thank you for taking some of your valuable time to provide us with feedback with regards to your recent stay at Steigenberger Airport Hotel Amsterdam. It is a real pleasure to see that you have enjoyed our cycling facilities ant the ' Amsterdamse Bos'! It has been our pleasure to have you as one of our guests and... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

I like the simple and clean design of the Steigenberger airport hotel. Modern yet comfortable furnishings create a relaxing atmosphere. Food overall is good, though the service is inconsistent. Despite being away from the city, this hotel has a nice bustling energy. I was impressed when the front desk attendant realized that he made a mistake in exchanging my currency,... More 

Was this review helpful? Yes
AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Thank you for taking some of your valuable time to provide us with feedback with regards to your recent stay at Steigenberger Airport Hotel Amsterdam. I will make sure your comments are shared with all involved departments as with this information we are able to maintain the quality of service we aim to provide. It has been our... More 

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband had a work conference at this hotel and I was lucky enough to come along. While staying my biggest concern/complaint was that our curtains had large oil/grease stains on them and that during our four day stay our sheets were never changed even though we requested them to be switched after night two. The shuttle also left/arrived off... More 

Was this review helpful? Yes
AMS_Steigenberger, Deputy General Manager at Steigenberger Airport Hotel Amsterdam, responded to this review

Dear guest, Herewith I would like to thank you for taking some of your time to provide us with positive feedback with regards to your recent stay at Steigenberger Airport Hotel Amsterdam. This is highly appreciated by all of us. I will make sure your comment about the our shuttle service is shared with the involved department as with this... More 

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