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All 2 Schiphol accommodations

Mercure Schiphol Terminal

3.0 of 5 Specialty Hotel   |   Amsterdam Airport Schiphol Terminal Building | PO Box 75041, 1117 ZN Schiphol, The Netherlands
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Mercure Schiphol Terminal
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Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed September 23, 2014
Rob P Sheffield, United Kingdom
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264 reviews from our community

Traveler rating
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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mercure Schiphol Terminal
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Sheffield, United Kingdom
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 23, 2014

Basic room and facilities in line with most transit hotels. Was clean, functional and quiet. Opposite KLM lounge which was useful and near a number of eateries. If you are looking/needing a top over and good sleep, then this will do the job. Try and pac soe wash stuff in your hand luggage as to/fro with your checked in luggage... More

Was this review helpful? Yes
SvanBerkel, Manager at Mercure Schiphol Terminal, responded to this review

Dear guest, I would like to thank you for your review regarding your recent stay at Mercure Schiphol Terminal. I sincerely appreciate your kind comments about the hotel being clean, functional and quiet. Thank you again for sharing your experience, and we hope to welcome you again in our hotel in the future. Kind Regards, Sandra van Berkel More

Lakeville, MN
Senior Contributor
49 reviews 49 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed September 19, 2014

Like the previous reviewer, we decided to stay here overnight than take a 6am flight into AMS to make a connection. If you have luggage checked through it is much easier, but if you have to grab luggage and re-enter the terminal, it's kind of a pain. After doing it once , however, it would be much simpler next time.... More

Was this review helpful? Yes
SvanBerkel, Manager at Mercure Schiphol Terminal, responded to this review

Dear guest, It is a pleasure to know that you enjoyed your stay. We are happy to read that you found the hotel to be quiet and clean. Your right about the picture of the garden this is not the Mercure terminal but Mercure Airport. Thank you for your picture of the hotel. Last, but not least, I am glad... More

Tucson
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 15, 2014

We thought the idea of being at a decent hotel within the Amsterdam Schiphol Airport would simplify the next day's grueling long flight, and it might have been if the entire airport wasn't under massive reconstruction 24 hours a day. Signs to the hotel were nonexistant, airport employees unsure. The front desk staff were extremely nice, but check in is... More

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SvanBerkel, Manager at Mercure Schiphol Terminal, responded to this review

Dear guest, Thank you for having chosen Mercure Schiphol Terminal for your stay and for having set aside some of your time to review our hotel. I'm very sorry for the inconvenience you've experienced from the construction going on in the airport. I'm proud to read that Front Office team have contributed your experience with care, smile and laugh and... More

Aberdeen, United Kingdom
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 12, 2014

Stayed for one night recently in this Mercure. Had anticipated trouble getting airside to the hotel, as I did not have boarding pass for my flight the following day, however passport control are obviously accustomed to this and direct you to hotel. The staff are friendly and helpful, room a bit on the small side, but the bed was comfy,... More

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SvanBerkel, Manager at Mercure Schiphol Terminal, responded to this review

Dear Guest, Thank you for taking some of your time and write a review on Tripadvisor.nl. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to show their good work does not go unnoticed.... More

Toulon, France
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 28, 2014

Very nice and polite staff-we are arrived super late-the decoration is pleasant BUT as mentionned in the title, furnishings are worn out and bedding quality is pathetic is not worth the price and the reputation of the Mercure chain. Last negative point: quite hard to find...

Was this review helpful? Yes 1
SvanBerkel, Manager at Mercure Schiphol Terminal, responded to this review

Dear Guest, Thank you for taking some of your time to review our hotel on Tripadvisor. We constantly aim to provide our guests with the finest of facilities and services and we regret that we have not been able to meet your expectations regarding the bedding. Please accept our sincere apologies for any inconveniences caused. We are currently busy on... More

Paris, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2014

We stayed there for 2 nights, it's very comfortable and clean, and the park nearby is wonderful. A bit faraway from the city center and the buses there aren't much, but overall it was a very calm and friendly atmosphere.

Was this review helpful? Yes
SvanBerkel, Manager at Mercure Schiphol Terminal, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. It is great to read that you enjoyed a convenient and comfortable stay. I think this comment is about Mercure Schiphol Airport because we are a transit hotel in the airport and don't have a park nearby. However we enjoy hearing all feedback from our guests and I'll make an effort... More

Khartoum, Al Khartum, Sudan
Top Contributor
53 reviews 53 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 22, 2014

I don't know what it is about travelling - even though you're sitting in a plane for hours, we always land up feeling exhausted, grimy and a little bit irritable .... but the Mercure in Schiphol provides a wonderful reprieve! Friendly staff, comfortable room (more spacious than just a small box) and a wonderful shower transforms a transit! Will definitely... More

Was this review helpful? Yes 1
SvanBerkel, Manager at Mercure Schiphol Terminal, responded to this review

Dear Guest, First of all, I would like to thank you for taking the time to share your experiences with us regarding your recent stay at the Mercure Schiphol Terminal. It is great to read that you enjoyed a convenient and comfortable stay.I sincerely appreciate your kind comments about our staff and rooms. Last, but not least, I am glad... More

Ahmedabad, India
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 1, 2014

Flying from Mexico and no schengen visa had made me spend a night at the Schipol airport. This is one of the two hotels which is inside the terminal where you dont need a Schengen visa. The rooms available in this hotel are per night basis and one can stay up to 8 am morning. The rooms are quite, comfortable... More

Was this review helpful? Yes 2
SvanBerkel, Manager at Mercure Schiphol Terminal, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to show their good work does not go unnoticed. Thank you again for sharing your experience... More

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Additional Information about Mercure Schiphol Terminal

Address: Amsterdam Airport Schiphol Terminal Building | PO Box 75041, 1117 ZN Schiphol, The Netherlands
Location: The Netherlands > North Holland Province > Haarlemmermeer > Schiphol
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Schiphol Terminal 3*
Number of rooms: 33
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Also Known As:
Mercure Schiphol Terminal Hotel Schiphol-Oost
Mercure Schiphol Terminal Haarlemmermeer

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