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citizenM Schiphol Airport

Certificate of Excellence
4.0 of 5
Hotel website
Jan Plezierweg 2, 1118 BB Schiphol, The Netherlands
citizenM Schiphol Airport
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Ranked #1 of 6 Hotels in Schiphol
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed today
Vicki B Lake Forest, California
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2,574 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (479)
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Lake Forest, California
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed today NEW

The hotel is a different concept and differs from the traditional hotel and understanding what you get is important for your comfort. It was ok for me for a one night stay but would not book again as I do prefer the traditional style of a hotel room. Still for many travelers it's probably cool, unique and just fine. You... More 

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Leave the airport, turn right and walk for 5 minutes to find the CitizenM. Must be the fastest check in I've ever experienced. Book in advance and become a 'Citizen' and enjoy a drink on arrival. If asked, take a room on the fifth floor with a view overlooking the airport. Fantastic!

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Blackpool, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I am lucky enough to visit Amsterdam regularly and love staying in the city, however a layover to facilitate a very early departure meant that an airport hotel rather than a city hotel made sense. Check in embraced the efficiency of technology and avoided the usual check in/ check out queues, while ensuring there was someone available if needed to... More 

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Brighton, United Kingdom
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As most people have described the self service approach works well and prices are not bad for hot serve yourself buffet 13.95E and a glass of wine is just under 5 euros. The rooms are funky -although not the sort to share unless you are very good friends - as the open plan toilet and shower whilst screened would still... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I had a 24-hour layover in Amsterdam, and wanted a hotel that was inexpensive and close to the airport. CitizenM fit the bill. It's an easy, 5-minute to Schiphol, which also makes it close to the train station for easy access to town. The rooms are extremely modern, and very clean. The bed is huge and comfortable. Everything is controlled... More 

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Shah Alam, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just stayed here for a night..walking distance to bus stop taking us to Kuenkenhof. Super friendly and helpful staff. Nice small clean room that comfortably fit the two of us. Comfy bed, fluffy pillow. Only wish that kettle is provided in the room although there are CanteenM just downstairs. Overall, we had a comfortable stay and would recommended it to... More 

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citizenrobertk, Ambassador at citizenM Schiphol Airport, responded to this review

Dear Miszrita, Thank you for your review. At citizenM we believe you should enjoy a freshly brewed cup of coffee or tea made by our Ambassadors. They are trained baristas and can make you (almost) any type of coffee that you desire. Of course you can always ask for a cup of hot water free of charge at our canteenM... More 

San Diego, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife & I stayed at this hotel after a long flight from JFK. An 8-minute easy walk from Schiphol airport/train station, we were greeted by a bank of kiosks where you can DIY check-in. There is no reception desk. If you're computer illiterate, someone is there to help you. The kiosks are next to a bar and sort of... More 

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Bali, Indonesia
Top Contributor
67 reviews 67 reviews
33 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is very conveniently close to the airport. Only 2 minutes walk from the airport. The staff are mostly young and energetic. We did our own check-in with the computer and swiped our credit card, confirmed and we got our room key. It is like ATM Machine. The key card is used whenever we buy coffee or meals at... More 

Was this review helpful? Yes 2
citizenrobertk, Ambassador at citizenM Schiphol Airport, responded to this review

Dear AliceMatulessy, ‘terima kasih’ for taking the time to write a review. I’m happy to hear that you enjoyed your stay with us and that you considered the location of our hotel one of the most positive aspects. Just to clarify your comment about cash payments. At check-in we don’t accept cash payments, the room stay can only be paid... More 

Hexham, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

I'll be clear about this review up front. I took one look at the room and walked straight back out, so technically didn't stay. This is not a hotel - the room resembled a prison cell. Open the door, toilet to the left, shower to the right and a bed that fits wall to wall with a small window above... More 

Was this review helpful? Yes 2
citizenrobertk, Ambassador at citizenM Schiphol Airport, responded to this review

Dear David, Thank you for sharing your thoughts. I’m sorry to hear that your first impression of the room made you instantly leave the hotel. At citizenM we don’t hide the fact that our rooms are compact. We got rid of all the useless space and focused on what’s relevant for our guests. Every room is exactly the same with... More 

Toulouse, France
Top Contributor
78 reviews 78 reviews
73 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 1 week ago

All the dazzling ultra-modern image, wording and gadgetry is fine, but at the end of the day it comes down to a hotel which is overpriced for an extremely tiny and claustrophobic room with no intimacy if you are sharing (no separation between toilet and shower and rest of the room), where you have to do it all yourself, from... More 

Was this review helpful? Yes 2
citizenrobertk, Ambassador at citizenM Schiphol Airport, responded to this review

Dear Victor1234, Thank you for leaving a review on Tripadvisor. citizenM was created for the modern travelers who enjoy affordable luxury. This includes a room with a comfortable bed, powerful rain shower and fluffy towels, the best entertainment for free, stylish design and a friendly atmosphere. Great value without unnecessary or hidden costs. Every room at citizenM is exactly the... More 

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