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Poets Cove Resort & Spa

9801 Spalding Road, British Columbia V0N 2M3, Canada
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Poets Cove Resort & Spa
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330 Reviews from our TripAdvisor Community

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    156
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
  • All months
    (330)
  • Mar-May only
    (63)
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    (135)
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    (32)
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Seattle, Washington
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Poets Cove has been one of our favorite stopping points for our boat in the Gulf Islands for many years. We have been there every year for probably the last seven. I understand new ownership took over the resort this year and the service has sunk from a favorite to not sure we are coming back. Typically when making your... More 

Was this review helpful? Yes
Whitehorse, Canada
5 of 5 stars Reviewed 3 days ago NEW

We arrived at the marina a week ago and as always had a great experience. It's tough to read all the negative reviews for this wonderfully special place. Yes the resort was sold, and the new management is working hard to bring the resort back to 100% Change does take time and I have every confidence that wrinkles will eventually... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We boated in. We found the marina staff to be ill trained and not particularly helpful. I understand the resort has difficulty finding staff. But, the marina staff are the boaters' first impression of the resort. We found Syrens Pub to be good food and spotty service. Service was largely dependent on who we got. We found Justin and Jaquelina... More 

Was this review helpful? Yes 2
Langley City, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

The location and facilities are beautiful. Probably the nicest spot to stay on Pender Island. The resort restaurant service was friendly but a bit behind. Our real issue was the misleading pricing on the Poets Cove website for the activity rentals. We rented a canoe through the resort assuming the cost would be the price posted online: $20 for the... More 

Was this review helpful? Yes 3
Poets C, Director of Sales at Poets Cove Resort & Spa, responded to this review

Hello, Thank you for pointing the incorrect activities price on our website. Unfortunately it is outdated information and we will have that amended as soon as possible. In the mean time, I understand our activities coordinator sent you an email on July 3rd, requesting that you contact our Front Desk Manager so that we could provide a refund. If there... More 

Lethbridge Alberta
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Poets Cove recently for two nights attending a family wedding. Our passage across to Pender Island was arranged privately through family members from Van Isle Marina in Sidney to Poets Cove. There is also a scheduled public ferry service from Sidney to another location on Pender Island. This is a very quiet location with a number of... More 

Was this review helpful? Yes 1
Poets C, Director of Sales at Poets Cove Resort & Spa, responded to this review

Dear Giddles, Thank you so much for providing a review on your recent stay at Poets Cove Resort and Spa. We are delighted to hear that you enjoyed your stay and the spacious cabins. We look forward to having you back to Poets Cove again soon, Sincerely, Penny N, Sales & Marketing Manager More 

Sumner, Washington
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The word is spreading fast, and I wished we had listened. I've been coming to Poet's Cove (Bedwell Harbor) for 30 years. I don't think they've put a single dime into the marina...besides spigot meters. The docks are horrible. We didn't have any issues with the pool/bathrooms. The restaurant was fine, but slow (as always). There was a "low energy"... More 

Was this review helpful? Yes 1
Victoria, Canada
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had booked a 24 hour stay as an event at Poets Cove Resort & Spa. I have to say it was a wonderful pleasure from the moment i started organizing the event all the way through to the end of the visit. Our guests all enjoyed themselves very much. The food for our event was delicious. Hats off to... More 

Was this review helpful? Yes 1
Poets C, Director of Sales at Poets Cove Resort & Spa, responded to this review

Dear Gwen, Thank you so much for providing an excellent review of your recent stay at Poets Cove Resort & Spa. As the coordinator of a group your feedback is warmly received as a testament to all of your groups experience. We appreciate you highlighting the excellent food and service provided by our staff. We look forward to having you... More 

Victoria, B.C.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked in one of the Villa's to celebrate my better half's 70th birthday. She had a problem with the restaurant food the last time we were here, but the family convinced her by promising a bbq on the villa deck. the villa was very nice, large, and slept four adults and two children easily. it was a bit pricey... More 

Was this review helpful? Yes 3
Poets C, Director of Sales at Poets Cove Resort & Spa, responded to this review

Dear hikendude, Thank you for taking the time to provide a review on your recent stay at Poets Cove. Guest feedback helps us as we look for opportunities to improve upon our service and ultimately to meet our goal of exceeding our guest expectations. Our adult pool is a lagoon style and I can assure you it is cleaned every... More 

Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

1. You close your upscale restaurant. 2. You limit your breakfast menu to 3 items.3 You do not train your servers. 4. You constantly run out of menu items on your limited and unimaginative lunch and dinner menu.5 You run out of soap and TP in the mens and womens restrooms. You don't have any help in docking up your... More 

Was this review helpful? Yes 4
Poets C, Director of Sales at Poets Cove Resort & Spa, responded to this review

Dear Bill, Thank you for taking the time to share your feedback on your recent experience at the resort. Feedback from our guests helps us as we continually work to improve and ultimately exceed our guest expectations. We look forward to opening our fine dining restaurant Aurora shortly, as we are in the process of filling the chef position. Until... More 

Victoria Capital Regional District, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Having stayed at Poet's Cove Marina two years ago I looked forward to revisiting this pleasant location. I was shocked at the change. The public washrooms near the pool were awash in dirty water. Garbage lay strewn on the floors and there was no toilet paper in the men's. Nor was there any in the main washroom near the pub.... More 

Was this review helpful? Yes 1
Poets C, Director of Sales at Poets Cove Resort & Spa, responded to this review

Dear Rdunstall, Thank you for taking the time to provide feedback about your recent stay at Poets Cove. Guest feedback helps us as we continue to improve upon our service and ultimately to meet our goal of exceeding our guest expectations. Based on recent feedback we have increased our daily service of the poolside facilities to 2-3 times a day... More 

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