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Horseshoe Bay Motel

Certificate of Excellence
Hotel website
6588 Royal Avenue, West Vancouver, British Columbia V7W 2B6, Canada
Horseshoe Bay Motel
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Ranked #1 of 1 Hotels in West Vancouver
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Chris P Edmonton, Canada
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89 reviews from our community

Traveler rating
    27
    42
    14
    4
    2
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25
47
7
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay at this Motel 2 or 3 times a year on our way up to our cabin on the Sunshine Coast. We have always been pleased with the how clean the rooms are, but more importantly the staff has always been absolutely fantastic. I just booked with them again for our spring break run up the coast. Not only... More 

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Contributor
20 reviews 20 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A motel as a motel should be. It's really the only choice in Horsehoebay and this part of west vancouver, and conveniently located when you are coming from or going to the ferry to Vancouver Island or sunshine coast. The town itself is a lovely little spot on the water, with the ferry terminal right in the center. Good facilities... More 

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Frankfurt, Germany
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 16, 2015

We had booked to stay here for one night, as we travelled all the way down from Jasper National Park to Horseshoe Bay on one day, in order to get the ferry to Nanaimo the next day. The room was very well appointed, with fridge, microwave, coffee machine, two comfy queen beds and a really nice bathroom. Upon check in... More 

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Wellington, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2014

The circumstances that bring me to write this review are somewhat out of the ordinary but my experience with the Horseshoe Bay motel warrants a special thanks. My daughter (18) arrived today in Vancouver from New Zealand. Made her way to Horseshoe Bay en route to Namaimo, only to realise she had left her backpack with money and passport on... More 

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atthebay, Manager at Horseshoe Bay Motel, responded to this review

Dear Midd_Family Thank you for writing such a positive review about one of our star employee's, "Celine". Celine is a very valuable member of our team, she constantly demonstrates exceptional customer service to assure the comfort and needs of our guests, which you experienced first hand. We are very thankful to have her working with us she is an asset... More 

Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 9, 2014

It's walking distance ( even steps) to all of the shops, restaurants, and the ferries. It's an older place, but its very clean, smells clean, everything works well, and the office staff is friendly & helpful. We would not hesitate to recommend this motel to other travelers.

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atthebay, Manager at Horseshoe Bay Motel, responded to this review

Dear Thecottagebandb, Thank you so much for taking the time to write a review and for your positive feedback on the cleanliness of our rooms and our friendly, helpful staff. We hope you will stay with us again should you ever return to this beautiful place! Thank you Naomi More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 21, 2014

We picked this motel as a convenient stopover near the ferry to Vancouver Island. Really warm welcome by the reception staff, including lots of helpful advice - an excellent recommendation for dinner, and detailed instructions and timings for getting to the ferry port the next morning. Room itself was fairly old fashioned, but large, clean and comfortable, with a nice... More 

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atthebay, Manager at Horseshoe Bay Motel, responded to this review

Dear Steve Thanks for sharing your comments with us. I'm happy your experience was positive and you found our staff to be friendly & informative and our rooms clean and comfortable. I hope you had a great time on Vancouver Island. We look forward to your next visit with us. Thank you Naomi More 

Alberta, Canada
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 21, 2014

My circumstances returning from Vancouver Island necessitated either stop over somewhere between Horseshoe Bay and Chilliwack. As I travel with my dog, I was definitely looking for pet friendly accommodation - it is! For various reasons, I chose Horseshoe Bay and the Horseshoe Bay Motel. And am I ever glad that I did. Quiet and unassuming from the inside, I... More 

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atthebay, Manager at Horseshoe Bay Motel, responded to this review

Dear John "A hidden gem - on the beaten path, exude charm & warmth" We love how you have described your experience at The Horseshoe Bay Motel, we definitely agree with you! We like to go above and beyond to make sure our guests stay is a memorable one. Thank you very much for taking the time to write this... More 

Ontario
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 11, 2014

An average motel made better by the welcoming desk staff.Rooms are clean and comfortable.There was a lot of noise early in the morning (5am) but thats not the fault of the motel owners, rather than unthinking people in the nearby rooms. Its an ideal location for the ferry and the village is quite pretty, but i thought the motel was... More 

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atthebay, Manager at Horseshoe Bay Motel, responded to this review

Dear Ambelsidebab Thank you for taking the time to write a review. I'm thrilled to see you gave us 5 stars for service. Our mission is to make sure our guests have the best possible experience during their visit with us. I apologize for the early morning disturbance, sometimes our guests catch the early ferry so perhaps it was from... More 

Oswestry, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 9, 2014

We booked this hotel purely due to its close proximity to the ferry to the Island. We arrived after travelling from the UK and were exhausted. We found exactly what was needed after being awake for so long - super friendly and efficient desk staff (keys were handed over with no fuss) The rooms were a delight - clean, comfortable,... More 

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atthebay, Manager at Horseshoe Bay Motel, responded to this review

Dear Flowjoey, We're so pleased you thought our Motel was ideal for your stop over before taking the ferry and happy to read you found our rooms to be a delight, our staff super friendly and efficient . It's a pleasure to read such a positive review. Thank you very much for your kind comments. Our mission is to make... More 

Sebastian, Florida
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 5, 2014

We stayed here on our way from the airport to Whistler. It is a nice out of the way area with nice views and nice place to walk near the ferry landing. There are nice restaurants nearby and coffee shops. We arrived late at night so I don't know what shopping is nearby. We had a suite and it was... More 

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atthebay, Manager at Horseshoe Bay Motel, responded to this review

Dear Viviansmith2014, Thank you kindly for taking the time to share your comments with us. I'm glad you enjoyed the area and your stay was comfortable. Horseshoe Bay is the perfect location to spend the night before travelling the sea to sky highway en route to Whistler, this way you won't miss the breathtaking scenery along the way. As you... More 

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