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Four Points by Sheraton Surrey

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10410 158 Street, Surrey, British Columbia V4N5C2, Canada
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Four Points by Sheraton Surrey
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Four Points by Sheraton Surrey
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4 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Oakland, California
1 review
5 of 5 stars Reviewed 1 week ago

Catherine s very accomodating to help us on that morning we have a very bad experience on the other hotel we go and we call expedia to make reservation on this hotel as soon she see us i told the problem and even do its not check in yet she try to help us .She even offer you coffee while... More 

Was this review helpful? Yes
Jonie T, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello vickyingeniero, Thank you for writing about your positive experience with our hotel and most especially about Catherine. She is truly a gem and that's what sets my staff apart from the other hotels in Surrey. We hope to see you back soon!! Regards, Jonie Tee General Manager More 

Mukilteo, Washington
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

New lobby, fully upgraded rooms, friendly, efficient staff, great beds! After closing for a short time to renew and rebrand, this hotel looks great and smells great! The staff is warm, friendly and efficient. With easy access to the SkyTrain and Highway 1, this is our favorite suburban Vancouver hotel.

Was this review helpful? Yes 1
Jonie T, General Manager at Four Points by Sheraton Surrey, responded to this review

Dear Ms debvarner, Thank you for taking time to write a review about our property. I hope that you found the upgrades warm and welcoming, as ultimately, our goal is guest comfort and satisfaction. We appreciate being your "favorite suburban hotel". We look forward to seeing you again soon. Sincerely, Jonie Tee General Manager More 

Victoria Capital Regional District, British Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had stayed at the Hotel with my son's Soccer Team when it was The Coast Surrey Guilford Hotel and it was okay. Although restaurant had really dirty plates and the breakfast wasn't that great. This time we stayed with our Lacrosse Team and it was really good. Our room was way nicer. The yard was cleaned up behind the... More 

Was this review helpful? Yes 1
Jonie T, General Manager at Four Points by Sheraton Surrey, responded to this review

Dear tn-ji, We are thrilled that your recent stay was a wonderful one. Glad that you had a more positive experience with our in-house restaurant, Citrus Bar & Grill this time around. I also agree that the lobby lounge is a great area for socializing, the "Library" as we fondly call it, is my favorite spot in the hotel. Looking... More 

Peachland, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We arrived at 1 am to find our online reservation was not in the system. The on duty manager "Christine" was so friendly and helpful, It made our stay most enjoyable under the circumstances. She had to make several phone calls all in short order and had us checked in before we knew it. The hotel was very very clean,... More 

Was this review helpful? Yes 2
Jonie T, General Manager at Four Points by Sheraton Surrey, responded to this review

Dear cdnpilot777, Thank you for recognizing Catherine in this review. I'm pleased to hear that she was able to resolve your reservation matter and that you were wow'ed by our hospitality. Thank you again for the kind words and we hope to welcome you back to the property soon. Sincerely, Jonie Tee General Manager More 

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